Initially, they seem very professional and talk a lot about 'strategy' to gain your trust. However, that's just a facade. As soon as the first offer came in (within the first few weeks), the pressure started.
They completely ignored our previously agreed price and tried to convince me that my house wasn't actually worth that much, warning me that I might not get another offer. It felt like they weren't working for me, but against me, just to close the deal as quickly as possible. When I voiced my concerns, I was told I 'should be happy' to sell so fast—even though I was in no rush and simply wanted a fair price.
On top of that, I had to fill out all the property details myself. They provide an app and expect you to do their job for them. It makes me wonder what they actually take their commission for. If you want an agent who actually fights for your interest and doesn't just push for a quick sale, look elsewhere.... Read more
Seller
23rd Feb 2026 (23 days ago)
Great time keep you updated all the way... Read more
Seller
26th Mar 2025 (11 mo. ago)
Due to the loss of my parents at only 6 yrs apart , being an only child selling their much loved property was very sensitive. I was recommended to Arden Estates Headless Cross Redditch , so I booked a valuation. From that day they have been brilliant! , not only sensitive but extremely professional, I will recommend them without hesitation in the future . Great Team .... Read more
Seller
21st Feb 2025 (1 year ago)
After selling and buying with Arden’s I highly recommend them. They are friendly, professional and knowledgeable. My experience has been pleasant from start to finish. Thank you Arden’s Redditch. ??????????... Read more
Seller
29th Aug 2023 (2 years ago)
Did z add good job particularly trying to resolve requirement from. Buyer who did not understand the effects of what they were asking for. Finally issued ultimatum which resulted in the sale being finalised... Read more
Seller
20th Aug 2023 (2 years ago)
Sensible valuation. Efficient sale promotion. Well organised group viewings. Thorough sale progression. All of the staff were pleasant and helpful.... Read more
Seller
25th Feb 2022 (4 years ago)
Dry helpful ,patient... Read more
Seller
20th Nov 2021 (4 years ago)
Very friendly,great communication and good at there job,highly recommended... Read more
Seller
12th Oct 2021 (4 years ago)
Ardens were very professional and sold our house in a day of showing people round.... Read more
Seller
27th Aug 2021 (4 years ago)
Fantastic Service from start to finish. Kept me updated. I couldn’t recommend enough.... Read more
Seller
11th Feb 2021 (5 years ago)
Agents did not listen to our instructions. Dropped the price without permission and then could not contact viewers or chase them up. Did not pass on our moving date to our buyer and we nearly missed that date also.
Bitterly disappointed and would never recommend to anyone.... Read more
Seller
5th Oct 2020 (5 years ago)
Brilliant advice and no doubt helped us sell. Best in redditch!... Read more
Seller
24th Aug 2020 (5 years ago)
Great service, no hassle, no fuss, professional conduct at all times found a buyer within 1 week.
Advertising was a great representation of the property. The market value was realistic and met our expectations.
I would use Arden again to buy or sell. Great estate agents... Read more
Seller
4th Jun 2020 (5 years ago)
From the moment James Cope came to value our property we felt we would be in good hands and our trust in the company was proved when we had three viewings straight away and had sold our property for the full asking price within a week of its being marketed. The team at Arden were all professional, helpful and easily contactable both leading up to the sale and until completion was achieved on both our sale and purchase. We would like to thank Halinka in particular for the invaluable help she gave us in the last few weeks of the transactions. We would have no reservations in recommending Arden Estates.... Read more
Seller
19th Feb 2020 (6 years ago)