C Rampota
Great estate agency.
Always at the end of the phone and email. Responded to my queries timely. Very helpful and accommodating.... Read more
16th Nov 2021 (4 years ago)
T N
Very helpful staff who give an excellent service. will 100% be using again.... Read more
14th Jul 2021 (4 years ago)
S Richard
EXCELLENTCUSTOMER SERVICE,VERY PROFESSIONAL STAFF... Read more
12th Jul 2021 (4 years ago)
A B
Quite literally the most incompetent estate agents I've ever come across. So bad its actually funny.... Read more
14th May 2021 (4 years ago)
G Baldoni
Communication needs to improve and tennant need to be kept more up to date to avoid frustrating communication issues. We spoke with management and hopefully things will improve from now on, but unfortunately for now I can only give 2 stars. Looking forward to give a higher rating in the future if the issues will be sorted.... Read more
17th Dec 2020 (5 years ago)
P Mahall
Friendly and helpful staff, but don't always keep you posted. Could be better.... Read more
25th Jul 2020 (5 years ago)
I used Coles to rent a property. They were fantastic. In this current COVID-19 pandemic, I could not have asked for more. Very quick to respond to all of my question.... Read more
Tenant
14th Jul 2020 (5 years ago)
K Dower
Have found all the staff at coles to be very knowledgeable and easy to get in touch with .a good honest company that i would recommend to anyone .... Read more
21st Apr 2020 (5 years ago)
P Hall
Friendly and helpful staff, but don't always keep you posted. Could be better.... Read more
27th Feb 2020 (6 years ago)
V Tcaciov
Very delicious food and good service... Read more
21st Feb 2020 (6 years ago)
S Knighton
Very good... Read more
10th Feb 2020 (6 years ago)
S dancer
It was ok but I literally only had 5 mins to view a property... Read more
20th Jan 2020 (6 years ago)
S Gaina
I'm a current tenant of a property let by Coles group and I can say that it's a great agency and an amazing team to work with , which helped me to go through everything easy, quick and hassle free.
Thanks Coles Group team.... Read more
Tenant
22nd Nov 2019 (6 years ago)
We let our property through Coles for a number of years. It was never an easy one to manage, being Grade 2 listed and coming with the obvious issues old houses bring. The service and responses were timely and professional and although challenging meant we could step back and let them get on with managing it. We eventually sold and let them handle the sale for a good price and speedy turnaround.... Read more
Landlord
25th Mar 2019 (6 years ago)
K Hearne
Words can't even describe how unprofessional, rude and discriminating this organisation is! The lengths they're willing to go to based on lies is unbelievable, and to knowingly cause so much distress to an oap is disgraceful.
This is just a word of caution as I'm sure they are lovely to their landlords and tenants as long as problems don't occur with a property. And Coles, before you attempt to write a personal rude reply, like you have done with the others (embarrassingly unprofessional), be forewarned that the newspaper will be my next stop .. with all the written evidence!... Read more
31st Oct 2018 (7 years ago)
T Plumridge
Very unprofessional!
After arranging another viewing I was told to be there within 10 mins, I rushed from one side of Ashford to another only to find the letting agent had already disappeared.
It's frustrating because I could of been a potential tennant, and the letting agent could of waited for me to arrive, especially after we all had to wait for her to arrive the previous day, 10 minutes late!... Read more
Tenant
12th Aug 2018 (7 years ago)
M Illsley
Excellent, articulate and a real pleasure to deal with. Have gone above and beyond since managing 4 of my properties.
Thank you all.... Read more
Landlord
9th Feb 2017 (9 years ago)
S Duchesne
Avoid like the plague. Rude, unprofessional, unresponsive and frankly awful.... Read more
26th May 2015 (10 years ago)
A User
Avoid like the plague. Rude, unprofessional, unresponsive and frankly awful.... Read more
A User
Excellent, articulate and a real pleasure to deal with. Have gone above and beyond since managing 4 of my properties.
Thank you all.... Read more
A User
Very unprofessional!
After arranging another viewing I was told to be there within 10 mins, I rushed from one side of Ashford to another only to find the letting agent had already disappeared.
It's frustrating because I could of been a potential tennant, and the letting agent could of waited for me to arrive, especially after we all had to wait for her to arrive the previous day, 10 minutes late!... Read more