I had mixed personal reviews prior to my contacting Dourish and Day but I will NOT using them to sell my property as I'm appalled at the "it's not my job" attitude. I will be contacting the estate agency that sold my parents bungalow as they were proactive and cheaper fees!
They refused to let myself, or my property agency, know the date/times of Dourish and Day availability for a valuation so an appointment could be arranged with my tenant. They also refused to make ONE phone call and contact the tenant directly as Dourish and Day had misunderstood what my tenant had said upon initial contact. My agent informed me that they have tried making contact but are awaiting a response from Dourish and Day which Dourish and Day have denied. When I requested an update this is the response "We will not move forward until they call us with the tenants availability for us to attend as it is their responsibility to clear things with them."... Read more
Seller
4th Mar 2026 (14 days ago)
The worst experience with the most rudest of admin contacts. They have no interest in doing anything to market other than the basic of a few pictures and online marketing. They don’t provide you with any feedback. Week one gel three four nothing at all no keep in touch ..
They get the listing wrong and don’t rectify it. Do not stand for poor quality fob you off of a company they are. They may have a market share bit they have no customer focus .. all they want is a commission.. try harder and stop with the crappy comments and lies... Read more
Seller
13th Jun 2025 (9 mo. ago)
Fantastic. Only sent high quality and proceedable viewers. Dealt with my delicate situation with great empathy, sensitivity and understanding... Read more
Seller
1st Apr 2025 (11 mo. ago)
Amazing service with effective and efficient staff who go the extra mile to support their clients.... Read more
Seller
30th Oct 2024 (1 year ago)
The accompanied viewings were vital for my elderly Mum to support her in the selling process. The office team have always been helpful and friendly. We are more than happy with the service we have received from Dourish & Day.... Read more
Seller
10th Jul 2023 (2 years ago)
I believe the agent overpriced the house in the current market, and did not cons8der giving further advice.... Read more
Seller
19th May 2023 (2 years ago)

I just wanted to thank the team all for all their hard work and dedication.
Our story began with Jez who came out to value our own property - a very quick and simple process was followed and our house was up for sale immediately.
Steve S came and took photos and videos of our home- they were of excellent and high quality. Anna took care of our marketing online and was quick to many any small amendment. The brochure and online marketing was slick and drew people in- our home sold in 4 days.
Sarah was our designated lead on sales progression. She is a legend and like a dog with a bone- without her diligence, I do not believe I would be sat in my beautiful, new home today- thank you so, so much for keeping things moving in the right direction. You looked after us beautifully and I cannot possibly thank you enough. ????????
What I loved best about Dourish and Day was that if your designated lead was on holiday, their desk was still worked. Nicola stepped in whenever needed, to pick up that gauntlet, you made this process absolutely seamless. ???? Claire was also amazing - thank you so much for gluing my head back on when I really needed it. ????????
You guys work incredibly hard, and in my opinion went above and beyond at all times, but you make it look effortless. I spoke to several other members of staff and all were extremely helpful and supportive.
I would happily recommend Dourish and Day to anyone- and if I was to ever move again (I’m not!!) I would only use Dourish.
Jez and Steve have the dream team, I can see why you guys have all won so many awards, because from start to finish, I could not fault you on one thing.
You guys are rock stars. ??????????... Read more
Seller
25th Apr 2022 (3 years ago)
Great agent to work with - kept me informed of progress liaised with my buyers solicitors and generally smoothed the bumpy path I found myself on towards the end of the process ... Read more
Seller
30th Jan 2022 (4 years ago)
Excellent from start to finish. The only agents we contacted who could come round within a few days and were charging less than others%, they priced correctly, took care with photos and narrative and we sold in 48 hours. Sales progression friendly and professional as well. Highly recommend.... Read more
Seller
7th Mar 2021 (5 years ago)