J Pepper
Roberta and the team at Durrants went above and beyond to keep us updated and also to offer advice during our recent house move. As we had never moved home before we felt we were complete novices and to feel like nothing was too much trouble made all the difference. Thank you for helping us through what could be a daunting experience...
And also for finding us our new home which feels like 'it's meant to be'... Read more
Buyer
7th Feb 2026 (6 weeks ago)
Fiona
Exemplary. My recent experience is in respect of being a prospective tenant, and then becoming a tenant, where the management then moved to directly dealing with the Landlord. I dealt with Ellie, the lettings area manager who is excellent, so helpful and professional, and truly went above and beyond, and some of the team at Beccles were superb too, as that was easiest and closest to us to get too for some expert assistance in regard to a couple of important bits such as seeing original ID, and getting some paperwork, copied, scanned and e-mailed over to Ellie. Wonderful.... Read more
Tenant
10th Dec 2025 (14 weeks ago)
L Bailey
Alison our letting agents was very professional and courteous throughout our process of rent a new property explained everything so we could understand the process and would recommend Durrants Estate Agents and Alison Edwards to help anyone else who has to go through the minefield of trying to rent privately, so thank you for your help Alison We very much appreciate it.
Regards
Lawrence Bailey & Suzanne Bailey... Read more
Tenant
10th Nov 2025 (18 weeks ago)
D filby
What a great Estate agents made my move transaction go very smooth, very helpful with quick response. Definitely recommend Durrants... Read more
15th Oct 2025 (22 weeks ago)
C Auden
Prompt, friendly and efficient service. Problems are speedily attended to and communication is excellent. Durrants have been a pleasure to work with.... Read more
L green
"Alison at Durrants, a rental dream come true,
Found our perfect home, and saw us through.
With expertise and kindness, she showed the way,
To a place we can call home, starting today.
She listened to our needs, and understood our view,
And presented us with options, that were perfect for you.
Her knowledge of the market, is truly a guide,
She navigates the process, with a smile and with pride.
Our new home is lovely, and just what we sought,
Thanks to Alison's efforts, our search was brought,
To a successful end, with a happy sigh,
Alison, you're the best, we couldn't ask for more, or try.
Thank you, Alison, for making our dream come true,
We're so happy in our new home, thanks to you!"... Read more
Tenant
6th Aug 2025 (7 mo. ago)
S Nash
Alison has been helpful and continues to be helpful with any questions I have regarding our rented property…
All the staff at durrants are so friendly and approachable
Well done !!!... Read more
Tenant
30th Jul 2025 (7 mo. ago)
O Baltrusch
Had a great experience with Alison who helped me out all the way through the process of renting my new home, always helpful, friendly and happy to answer questions, recommended!... Read more
Tenant
24th Jul 2025 (7 mo. ago)
S Wilde
Alison Edwards has been unfailingly helpful to me when problems have arisen over the property at 42 Church Street, Southwold. I rely on her entirely to make sure all the correct procedures are followed. Her knowledge of, and connections with, reliable plumbers, electricians and carpenters etc is first class. I value her efforts enormously.... Read more
18th Jul 2025 (8 mo. ago)
G Gregory
We've recently moved our property over to Alison at Durrants and it's been a real step up from what we're used to with other local agents. Alison is on top of everything – paperwork is always in order, we're kept properly in the loop, and best of all, she's quick to get viewings arranged with prospective tenants. That means our properties are being seen straight away, which helps minimise rental gaps – a huge plus for us. We're really pleased with the service so far – Alison is professional, proactive and easy to deal with. Highly recommend Durrants based on our experience to date.... Read more
Landlord
3rd Jul 2025 (8 mo. ago)
C Kean
Alison is calm, efficient and a complete pleasure to deal with. I have rented out my house with her on several occasions now and the same consistent level of service is always provided! If you want an enjoyable rental experience then Alison is top of the list!... Read more
Landlord
16th Jun 2025 (9 mo. ago)
J Stevens
Alison at Durants has been so helpful from the start to moving in to our property. Nothing is too much trouble for her. She's such a lovely lady ????
I cannot recommend this estate agents enough.
Everything has been so easygoing. We also got a lovely little card and pot plant on moving in.
Thankyou all so much, esp Alison. Great work, much appreciated ????... Read more
Tenant
3rd Apr 2025 (11 mo. ago)
D Booth
Alison has spent a great deal of time showing me various properties in the local area, i managed to secure a property which i move into April 2025 , the whole process was smooth and very stress free and nothing was too much trouble , best wishes , David... Read more
Tenant
31st Mar 2025 (11 mo. ago)
J H
Alisha (and colleagues) at Durrants Southwold office have been nothing but professional. She has been, from the first viewing (of a different property) to the end stage of completion of the house that I bought, very efficient, conscientious, friendly and cognisant of both buyer's and seller's needs throughout. I would be very happy to recommend Durrants from my recent experience.... Read more
Buyer
25th Feb 2025 (1 year ago)
T Self
Review of the rental and process.
I like to thank you Wendy, Durrants and rightmove referencing for a smooth process.
Wendy has been very responsive and polite throughout the initial stages for obtaining the property.
Additional services maybe to provide logistics advice especially for those people with disabilities, as I have.
I have previously experienced staff at
Halesworth and Harleston and found all staff very helpful.
Thank you... Read more
Tenant
20th Feb 2025 (1 year ago)
S whiting
Always a pleasant and professional experience and I would recommend Durrants... Read more
20th Feb 2025 (1 year ago)
C Boyce
As a landlord I have dealt with Durrants for many years. Wendy has been our contact for a number of those years overseeing our properties. She always handles every situation with commitment and professionalism. Wendy is a great asset to Durrants with her comprehensive knowledge of the letting side of the business and would recommend her to any one who is thinking of letting their property.... Read more
Landlord
20th Feb 2025 (1 year ago)
C Hudson-Jary
Eleanor is always very helpful and makes sure we are looked after if we have any problems with our rented property.... Read more
Tenant
20th Feb 2025 (1 year ago)
T Alekhina
Alison has been an absolute pleasure to work with. She is very professional and has been so patient with us. We would 100% recommend and look forward to working together again in the very near future.... Read more
17th Feb 2025 (1 year ago)
T Smith
Excellent service from Imogen she was amazing - would highly recommend... Read more
28th Jan 2025 (1 year ago)
D Grimwood
Halesworth Durrants estate agents are highly recommended. Great service helpful team. Imogen and Roberta made the whole process easy and stress free!!!... Read more
21st Jan 2025 (1 year ago)
B Garner
Excellent team and company. The girls we dealt with Roberta and Imogen who were incredible. Imogen met us at the property and is very knowledgeable and professional, once we negotiated a price with our vendors the girls were excellent no matter who we dealt with they kept us up to date with every step and helped us along the way to buying our first ever home together. The process was smooth and the team made it really easy to understand everything and explained anything we weren’t sure about! We would 100% recommended this estate agents really lovely team nothing is too small or big of an ask. We are now settled in our first home and it’s all thanks to the team at Durrents. Thank you !!... Read more
Buyer
21st Jan 2025 (1 year ago)
S Hammond
Roberta at Durrants has been amazing. She has been helpful and supportive throughout the time our property was being marketed and sold. A pleasure to deal with, we would definitely recommend her.... Read more
Seller
9th Jan 2025 (1 year ago)
As yet we have had no viewings so here’s looking forward to the new year... Read more
Seller
19th Dec 2024 (1 year ago)
B Clarke
Our experience purchasing a property through Durrants has been excellent. Roberta has managed our case from start to finish, from arranging the initial viewing to guiding us through to completion this week, and she has been amazing. As first-time buyers, the process was entirely new to us, but Roberta’s clear explanations and consistent updates made everything much easier to navigate. Always available at the other end of the phone, she has gone above and beyond to assist with solicitors and ensure our case progressed smoothly. Her professionalism, combined with her approachable and friendly nature, has made this journey an incredibly positive one. We can definitely recommend Durrants Halesworth to anyone in the area looking to buy or sell a property. Thank you, Roberta, for your amazing work!... Read more
Buyer
3rd Dec 2024 (1 year ago)
J STILLER
Thank you Durrants for your amazing support, in my move to Halesworth.
Your help with my smooth buying, was so much appreciated.
I would not hesitate to recommend Durrants in Halesworth to anyone buying or selling in Halesworth. ????... Read more
9th Nov 2024 (1 year ago)
R West
Excellent service through a quite protracted and difficult sale. All Durrant's staff involved could not have been more helpful.... Read more
Seller
30th Sep 2024 (1 year ago)
S Abrahams
The whole experience was excellent from start to finish. Roberta handled my purchase in an efficient and friendly manner. Well done Durrants, would not hesitate to recommend you again.... Read more
Buyer
7th Aug 2024 (1 year ago)
E Forder
We recently purchased a property with Durrants - Imogen handled our purchase and was always incredibly helpful and quick to respond to anything needed to make sure the process went smoothly. Thank you!... Read more
Buyer
24th Jul 2024 (1 year ago)
V wilkinson
I could not fault the professionalism, support and delightful staff. They went the extra mile to ensure the exchange could take place. Their valuation was realistic and property details attractive. Totally recommend.... Read more
Seller
19th Jun 2024 (1 year ago)
J Hill
thank youfor all the help and making the journey astrouble free as possible.... Read more
2nd May 2024 (1 year ago)
F Simpson
Very helpful through all stages of the buying process - highly recommended.... Read more
Buyer
25th Apr 2024 (1 year ago)
T Clark
I'm very happy with the level of service; professional and helpful... Read more
15th Mar 2024 (2 years ago)
E Me
Indirect arrogance towards seniors .... Read more
2nd Feb 2024 (2 years ago)
M johnson
Durrants are professional, communicative, friendly and honest. As a buyer you can often feel that Estate Agents are only working for the sellers interests but buying with Durrants felt like keeping both parties informed and happy was the core of the companies ethos. It’s a very emotional roller coaster trying to find the right home (especially within a certain budget).
I would like to say a special thank-you to Gabi Wones for making my sale finally happen and for being so supportive along the journey. I would also like to say thank you to Imogen Garrard for always being so friendly and responsive in getting back to me when I had questions and called the office. I have no hesitation in recommending Durrants.... Read more
Buyer
23rd Jan 2024 (2 years ago)
T greenwood
Gabi is very efficient and helpful. Great team in the Halesworth branch. Thankyou Gabi!... Read more
18th Jan 2024 (2 years ago)
N Rees
Thanks to all the staff in dealing with our recent house sale, a special thanks to Roberta for her professional approach and admirable perseverance! Very good communications throughout the process, highly recommended.... Read more
Seller
17th Jan 2024 (2 years ago)
O Edwards
A big thank you to Gabi and the team in the Halesworth Office. Efficient and helpful throughout the recent sale of my mother's property, a source of sound advice and always prompt in their communication. Thoroughly recommended.... Read more
Seller
11th Jan 2024 (2 years ago)
L LeLean
Halesworth staff are attentive and very professional in their handling of the sale of our house. Gabi Wones leads a great team. Thank you one and all... Read more
Seller
11th Jan 2024 (2 years ago)
R COVINGTON
Durrants - Halesworth - Gabi Wones in particular, went above & beyond expectations, without her intervention our sale would have fallen through, can't recommend highly enough!... Read more
Seller
9th Sep 2023 (2 years ago)
R Taylor
Gabi has been a very professional and a huge help in helping us through the whole process, would not hesitate to recommend.
Rob &Karen Taylor... Read more
14th Aug 2023 (2 years ago)
C Stokes
Gabi was my one point of contact, I like dealing with one person.
Gabi is very professional and knowledgeable.
I would recommend Durrants for property sales.... Read more
Seller
4th Aug 2023 (2 years ago)
L O
My elderly mum purchased through Durrants and they were very helpful and efficient from start to finish. Highly recommend.... Read more
Buyer
17th Mar 2023 (3 years ago)
S Boulton
We bought through Durrants in Halesworth and the team really looked after us. Gabi kept us informed during the purchase and also kept in contact with the solicitor to keep the process moving. We recommend Durrants and we would use them if we ever move again.... Read more
Buyer
13th Feb 2023 (3 years ago)
M Lowther
Excellent - very efficient and professional.... Read more
6th Feb 2023 (3 years ago)
D Green
As previous experience with Durrants had demonstrated, we had very professional treatment in selling our house, from the initial valuation to consultation over the brochure content to the showing of people around the property. Staff kept a close watch on the progress of the sale - very impressive all round.... Read more
Seller
4th Feb 2023 (3 years ago)
P Reed
Durrants in Halesworth sold my mothers property,
Gabi wones was very professional with very good communication,
thank you.... Read more
Seller
3rd Feb 2023 (3 years ago)
R Mowforth
I was just walking by and looked in the window,... Read more
17th May 2022 (3 years ago)
H Knox
They are totally useless as they gave my keys to a second party without checking with me so for a whole month I was not aware that they didn't have keys for my brothers flat that I was trying to sell so how could they do viewings without keys to the flat
And when I cancelled the contract they told me I had the keys. But they had given the keys to someone without my permission... Sorry Durrants I will not be recommening you to any body l know.. I think you are an absolute shambles as when I asked for the keys you didn't have any idea where they were
. It's not big and it's not clever to mislead your clients in a small town as incompetents soon spreads. And for one I will definitely won't recommend you.... Read more
Seller
11th Nov 2021 (4 years ago)
K Walker
Very good estate agents with helpful staff... Read more
10th Jan 2020 (6 years ago)
M whiting
Nice and friendly... Read more
7th Aug 2019 (6 years ago)
P Rice
Nice website.... Read more
22nd May 2019 (6 years ago)
S Courtney
Polite and helpful.... Read more
1st Jun 2018 (7 years ago)
D wilkes
The viewing was on time and professionally done, but after that the communication was dire, as the property had been on the market for 7 months with no offers and we are cash buyers, we phoned in a cheeky offer, took 3 phone calls before someone rang back to say they had the offer and to ask if we could go higher. which we can. the next thing we see was a SSC sign on Rightmove. Common decency would have been to at least ring us or email to say sorry but we have a high offer. So we rang to be told that this offer will probably fall through. Sorry guys, but this is not the way I wish to do business and hope that when we do find a property it isn't with Durrants... Read more
Buyer
3rd May 2018 (7 years ago)
S Speedway
Friendly efficient staff, recommended.... Read more
5th Mar 2018 (8 years ago)