V Warren-Holmes
Exceptional service from start to finish. All queries and requests were answered quickly and efficiently. Joanne Boaler’s knowledge of all the properties she showed us was beyond comprehension, she really does go above and beyond.
A massive thank you to Joanne and Danya who really helped our relocation to a new area as stress free as possible. They definitely took their time to get to know us as buyers and help us find the perfect location - highly recommend.... Read more
Buyer
26th Feb 2026 (20 days ago)
A Briggs

An Estate Agent not to be trusted. Faced with a difficult vendor we were lied to by everyone we spoke to.
Arranged an appointment to view a property in Menston at 10:30; drove 280 miles with an overnight stay to ensure we arrived on time. 9:45 received an email saying 10:30 was not convenient and 14:30 was the earliest possible!
Lie number 1 Alex can't show you round as he is in a meeting which has been arranged for months, can we arrange it for later in the day?
Lie number 2 Alex and a colleague pulled up outside the property and said the owner was out and had locked up they couldn't get access
Lie number 3, the cleaners are in there and we could do it at 12:30
Lie number 4 The owner is working from home and has deadlines to meet so can't be disturbed
Offer number 2 Alex is doing another viewing so could show you the house at 11:30
Final phone call, explaining that it was all our fault as they had tried to ring us on Saturday which was not true, tried to ring the home phone this morning which anyone with even one brain cell could work out we couldn't possibly be at home.
Pathetic level of service the tragedy is that none of the staff see anything they could have done different, fair enough vendors wife had a need to tidy up after father's day and couldn't be ready for 10:30. Lost sales opportunity. Sad really... Read more
Buyer
16th Jun 2025 (9 mo. ago)
T Marr
Sold my gaff in a minute, top guys... Read more
Seller
31st Jan 2025 (1 year ago)
Cait and Chris we very professional and friendly.
They always replied quickly to any emails and promptly returned phone calls. Nothing was too much trouble, anything we asked or suggested was done instantly, nothing was too much trouble and they did their best to sell our property.... Read more
Seller
15th Dec 2024 (1 year ago)
N R
*Wharfedale Branch*
Under resourced to deliver the service their listings require.... Read more
5th Oct 2024 (1 year ago)