Phil
Very kind and helpful staff, would definitely recommend.... Read more
15th Nov 2025 (18 weeks ago)
C Lisney
I have rented with Harwoods on two separate occasions for years at a time. They have always been personable, kind and understanding. I couldn't recommend them enough. Thank you for your speedy responses, minimal life admin and all your help over the years.... Read more
Tenant
12th Nov 2025 (18 weeks ago)
H Prawdziwy
Big thank you to all the team , we have just finished our 7 years tenancy and it was simply a pleasure/ special thank you to Summer for being very professional and supportive. Very good communication with team and very friendly staff . Thank you once again!!... Read more
Tenant
14th Aug 2025 (7 mo. ago)
M Scholes
The team were excellent throughout the process. Friendly, professional, and knowledgeable. Always happy to take a call and answer our questions. Great local knowledge for those moving to the area.... Read more
19th Jun 2025 (8 mo. ago)
C Carruthers
Recently started a tenancy with Harwood. Many thanks to Summer and Frankie for being so supportive and communicative, and to Frankie in particular for going above and beyond. Would recommend!... Read more
Tenant
16th Jun 2025 (9 mo. ago)
J Alexandra
Great experience with Harwoods whilst letting one of their properties. They've always been helpful and friendly. We're grateful for all the support:)... Read more
Tenant
15th May 2025 (10 mo. ago)
E May
Harwood have been an amazing estate agents who have made renting first time very easy! Nothing is too much of an ask and they are always very informative. Summer has been especially helpful and is always there whenever we have any queries. Thank you all so much to the whole harwood team! :)... Read more
Tenant
30th Apr 2025 (10 mo. ago)
D Pearce
Having bought my house with Harwoods 4 years ago, they were my natural choice as a letting agent. The whole team gave a very personal, efficient and professional service.
They are easy to communicate with and extremely helpful. I feel confident to place my trust in them managing the property.... Read more
Landlord
29th Apr 2025 (10 mo. ago)
O Archakova
Wanted to share my experience with Harwood Estate Agency! I’m very happy to share wonderful lady-Summer who helped me with rent and all questions I had! She is very nice and helpful person!... Read more
Tenant
2nd Apr 2025 (11 mo. ago)
P H
The entire process was handled so well. All correspondence, viewing and information I needed and requested as a first time renter were handled so quickly and helpfully! I cant speak too broadly on lack of experience with other estate agencies but from the great experience I’ve had I’d strongly recommend Harwood. My agent was Frankie who’s been really approachable as well as being professional in helping me. Proper mix of getting good information while still feeling comfortable with talking with someone genuine. Literally haven’t had a single issue whatsoever. 10/10 ????... Read more
Tenant
22nd Feb 2025 (1 year ago)
cosmo
Summer was extremely helpful and friendly and answered all questions we had. As this was our first flat I was very stressed but summer made the process very easy which was an absolute godsend. Happily moved in now.... Read more
Tenant
17th Feb 2025 (1 year ago)
K Marchlewska
Agency agent really nice and helpful... Read more
28th Jan 2025 (1 year ago)
N Tee
Inquired several times but no one got back to me. When I called to try to arrange a viewing was spoken to abruptly, told someone would get back to me and no one did... Read more
10th Jan 2025 (1 year ago)
A Williams
After searching for a property for ages with no luck we enquired about a property through Harwoods, Summer was quick to get us in for a viewing and from that point onwards couldn’t have been any more helpful. We love our new home and cant thank Summer enough for everything she did!... Read more
Buyer
15th Dec 2024 (1 year ago)
N Anderton
Was letting a property through Harwoods for 5.5 years. Never had an issue and were always quick to remedy any problems.... Read more
Landlord
12th Nov 2024 (1 year ago)
G Andrews
Recently began renting a property through Harwoods and I cannot praise Summer enough for her support and hard work in helping us throughout the process. Fantastically professional and helpful, brilliant communication and really quick to get back about any queries. Highly recommend!... Read more
Tenant
6th Nov 2024 (1 year ago)
I Gill
Great service from buying a property with Harwoods (Wellington branch) through to now providing the letting management service. All of the team are so helpful, supportive and keep me informed of any issues and updates. Would 100% recommend them to anyone who was thinking of renting out their property!... Read more
Seller
1st Nov 2024 (1 year ago)
S gittins
The team at Wellington Branch are all amazing. They have managed my rental property for 9 years. I cannot praise Joan enough she has been professional and a pleasure to deal with. I would have no hesitation of using Harwoods in the future and definitely recommend them.... Read more
Landlord
15th Oct 2024 (1 year ago)
S Morgan
Didn't go to Harwood estate agents.... Read more
6th Oct 2024 (1 year ago)
G Hedges
Excellent agents. Frankie really helped us find a place to rent in a dire situation and made the whole process as stress free as possible. Will definitely be using them again.... Read more
Tenant
5th Oct 2024 (1 year ago)
M Francis
I would like to really thank Frankie for everything he has done in the last 2 weeks, moving while almost 30 weeks pregnant and a holiday in the middle he really helped to manage everything for us keep things as smooth as possible and prioritise our needs I can’t thank you enough for al your help and I look forward to being happy in our new home… thank you again ????... Read more
1st Oct 2024 (1 year ago)
A England
I can't praise Dean enough for the time and energy he spent helping me at a very stressful time. He pulled out all the stops to help bring the sale of my house to a close when there were a lot of external issues that were looking as if I might lose the sale. He kept in touch with clear and reassuring advice and information and went way above and beyond, nothing was ever too much trouble for him. His positive can-do attitude and transparent honesty was really refreshing. I would like to thank Dean and his team for all their hard work and for getting me to the finish line and on the other side. Highly recommended!!... Read more
Seller
17th Sep 2024 (1 year ago)
P boxer
Great service very professional and quick response, they made my first time moving in to my own place very easy... Read more
Tenant
29th Aug 2024 (1 year ago)
D Parsons
Brilliant service from Summer and Joan in giving good advice and sourcing tenants for our property. All done in under two weeks from viewings to tenancy commencement and we were kept informed every step of the way. Thank you Harwoods.... Read more
Landlord
7th Aug 2024 (1 year ago)
Michael
From start to finish Frankie and summer were great, nothing was too much trouble for them and they helped us move into our first rented home together A* service... Read more
Tenant
24th Jul 2024 (1 year ago)
L Blackman
Couldn't be more happy with the service provided by Frankie and Summer, they've been an absolute delight and have made the whole process of moving into our new place as stress free as possible. Best experience I've had with any estate agents. Thank you both kindly!... Read more
9th May 2024 (1 year ago)
N lloyd
Really good experience renting a property through Harwood estate agents in wellington. Frankie has been an absolute star, really good communication and a very quick turn around, Summer has also been brilliant assisting also. Highly recommend, really clear and concise instructions on what was required and when. Can’t thank them both enough due to speed, professionalism and empathy during this whole process. Thanks so much it is greatly appreciated!... Read more
Tenant
4th May 2024 (1 year ago)
G Wookie
The best sales and letting agency in Shropshire I've been with them for a good 8 -10 years always helpful and so friendly ????... Read more
16th Apr 2024 (1 year ago)
S Mills
Five stars is not a high enough rating for the team at Harwood in Wellington. I have been a tenant with them twice and I've not only been treated well, I've felt genuinely looked after and cared for.
The team at Harwood appreciate a tidy and respectful tenant and in return will go out of their way to communicate kindly, arrange appointments, fix problems, follow up on actions and genuinely care about your answer when they ask how you're getting on.
Massive thank you to Joan for your kindness and attention to detail, Summer for your professional, friendly efficiency and James for appreciating my silly emails.
If you're looking for an estate agents in Telford, this is THE place.
Thanks again.... Read more
Tenant
17th Oct 2023 (2 years ago)
M Singh
Rang this place to arrange a viewing on a property gave all my contact details was told someone would get back to me in a couple of days with a time to view over two weeks have passed no one has bothered though estate agents are in the bussnises of selling property!!!!!... Read more
3rd May 2023 (2 years ago)
G Miller
Sold our house through these estate agents, very friendly staff and good communication.... Read more
Seller
21st Jan 2023 (3 years ago)
E Henderson
Thankyou so much for your top star all round service... Read more
11th Sep 2022 (3 years ago)
N Josh
Very professional ????... Read more
18th Jun 2022 (3 years ago)
P Sharp
Very helpful staff... Read more
19th May 2022 (3 years ago)
G Needham

Having had several properties in the Telford area for many years we had used two agents both had good and bad points, but we were never really 100 % satisfied with their services. As a landlord and not living local to your houses you want to know you have an agent looking after your interests. What does a landlord want from their agent? Well, I want the following.
• Good communication skills: Keep us always informed, text e-mail etc. Let us know about the tenants wanting to view a property and good feedback once they have viewed. Let us know if the property is not at its best so we can correct it.
• Tenant selection: short list applicants and let us know their gut feeling which is the best prospective tenant for us.
• Documentation: Make sure we have supplied all the correct documentation and comply with all the current regulations.
• Payments and deposits: Process payments in a timely manner. This one has been a big bugbear for me in the past where previous agents have held on to the rent and deposit for up to 2 weeks before passing it on. This creates a delay for us protecting a tenant’s deposit.
Well, thankfully after contacting a further 3 agents in the Telford area and explaining our situation and requirements only one agent met all our criteria. Harwood estate agent (Wellington branch) Now having had them complete two new tenants for us in a relatively short time I feel I’m able to compare and share our experience with you. I would like to say a big thanks to Joan, Nicky, and the rest of the wellington office for their support.... Read more
Landlord
16th Oct 2021 (4 years ago)
U Brown
Only passing. I have not used their service... Read more
31st Jul 2021 (4 years ago)
J Rogers
Patrick has been fantastic in our search for a house. Only estate agents that has been proactive in finding us a house rather than reactive.
I highly recommend them if searching for a house or selling. Will be happy to use them if we ever sell I the future.... Read more
14th Apr 2021 (4 years ago)
C Meehan
Harwoods restored my faith in Estate Agents after a horrific experience with Nick Tart.
The care, attention and communication which they give is second to none. People who came to view my house even said they were really prompt and professional which was nice to hear. They are always cheery, friendly and approachable whenever you talk to them.
Overall, they act in your best interest, never put any pressure on you and listen.
Very highly recommend.... Read more
Seller
13th Apr 2021 (4 years ago)
P Group
I cannot recommend Harwood the Estate Agents enough! Earlier this year they handled 2 sales of residential properties for me, during what has been the most trying times with COVID-19. They did so both superbly and professionally in equal measure. I strongly recommend anyone who is considering putting their property for sale to select Harwood the Estate Agents. S A Hadley-Ford... Read more
Seller
13th Dec 2020 (5 years ago)
C Bluff
I cannot recommend these guys highly enough, they are exceptional; professional, communicative, responsive and focused on getting the deal done!
Dean, James, Patrick all went above and beyond for the sale of my property. I cannot speak of the back room staff but I can only assume they are as efficient and helpful as the guys I dealt with. So thank you all for a great service
You are a credit to your profession, I would certainly use Harwoods again should the need arise.... Read more
Seller
14th Nov 2020 (5 years ago)
S Brown
If you're thinking about selling your property, definitely choose these guys, professional and incredibly hardworking!
Dean, Dawn and the Team at Harwoods Wellington went above and beyond for the sale of our property. We had a few setbacks because of lockdown and we had a lot of setbacks as our buyers were using a terrible national conveyancer who's communication was appalling but Dean always made sure he kept us informed, helped out where he could and ensured that we got the result we wanted.
Thank you guys! You are a credit to the profession!... Read more
Seller
14th Jun 2020 (5 years ago)
S young
Professional... Read more
31st Jan 2020 (6 years ago)
S Singleton
Very friendly and extremely helpful... Read more
30th Jan 2020 (6 years ago)
R Karpenko
These guys are 100% professional in their approach and how they conduct their letting service. I can throughly recommend using Harwood either for property sales or letting.... Read more
17th Oct 2019 (6 years ago)
A watson
We currently rent a property through Harwoods and they are brilliant, any fault or what ever they are straight on to the landlord to get it sorted and we don't have any issues with them. We have just signed another 18 month contract with them as well.... Read more
Tenant
31st Aug 2019 (6 years ago)
T Wilkins
Dealt with our purchases, sales and rentals. Very friendly and professional.... Read more
4th Aug 2019 (6 years ago)
L Cooper
Excellent customer service... Read more
27th Jul 2019 (6 years ago)
T Smith
The property was sold on the same day that it was placed on the market, especially impressive as this was in December - not the best time to sell a property. I was kept informed of progress all the way through the sale process, and supported with information and advice whenever it was needed. Very friendly and efficient staff, who really knew their business and made the whole process really smooth, even assisting with prompting my solicitor and liasing between the buyers and myself.Really very much appreciated service and wouldn’t hesitate to recommend the office in Wellington.... Read more
Seller
25th Mar 2019 (6 years ago)
K nield
Shocking service... would never use them again..... Read more
8th Oct 2018 (7 years ago)
R B
Really lovely people, helpful, curtious, friendly. You guys were awesome. Thank you... Read more
23rd Aug 2018 (7 years ago)
K Bell
After a terrible experience with the agency next door, I used Harwood to let out my property. The entire team at Harwood were amazing from start to finish and I could not have asked for a better service. Particularly outstanding was Joan. Joan was so incredibly experienced, knowledgable and efficient in every aspect, that I was able to completely leave everything in her hands and feel completely at ease. After the tenancy ended we chose to let to a family member, but if we ever need letting or sales services in the future, we will be back to Harwood without hesitation.... Read more
Landlord
16th Dec 2017 (8 years ago)
C Ryan
Only ever sold 2 properties. Harwoods dealt with both. Very proffesional people.... Read more
Seller
13th Dec 2017 (8 years ago)
M Butler
Very professional keeps you informed all the way definitely recommend lovely team... Read more
21st Oct 2017 (8 years ago)