Very proactive and good communication.... Read more
Seller
13th Mar 2026 (5 days ago)
E Guven
I had such a fantastic experience with Ivy and Stone Estate Agency. From start to finish of buying my first home, the team was professional, responsive, and genuinely committed to making the process smooth and stress-free. A special thank you to Gulsu who was amazing during the viewings, always patient, knowledgeable, and incredibly supportive. I truly felt looked after and would highly recommend them to anyone looking for a reliable and trustworthy estate agency!... Read more
Buyer
18th Feb 2026 (28 days ago)
L M
After some mixed experiences with estate agents it was a relief to find Jack. He was open and honest and kept our buyer in the loop and happy despite some unexpected delays when our first house fell through. He gave good advice when it came to a realistic market value on the property as well, meaning we had realistic expectations on offers.... Read more
13th Feb 2026 (5 weeks ago)
K Wall
I would recommend this guys time and time again.<br><br>Instructed on the Friday at 3pm<br>Photos taken that evening.<br>On the market by 9pm<br>Viewings on the Saturday by 2pm<br>Sold by 10am Monday morning.<br><br>Thanks to Ivy and Stone we then managed to secure our dream home.<br><br>Would never use anyone else... Read more
Seller
13th Feb 2026 (5 weeks ago)
D Ng
It was not going to be an easy sale. I was selling the property while overseas. Jack was recommended to me by some high end agents based in my country.<br><br>After a promising start we faced numerous obstacles from various parties. But the one constant through all this was Jack. Explaining and analysing every issue to me. And advising me on the options open to me.<br><br>In the end I feel we managed to complete the sale. And I was happy with the outcome taking into consideration all the trials we face.<br><br>I wholeheartedly recommend Jack and this firm.... Read more
Seller
13th Feb 2026 (5 weeks ago)
T Nelson
I can’t recommend Jack highly enough. From the very start he was honest, realistic and incredibly knowledgeable about the market, giving me clear guidance on exactly what I needed to do to get my home sold. He went above and beyond throughout the whole process — supporting me with solicitors, helping with my onward purchase, and always being available when I needed advice or reassurance. Moving can be stressful, but Jack made the entire experience far smoother and less overwhelming than it could have been. Truly invaluable support from start to finish.... Read more
Seller
13th Feb 2026 (5 weeks ago)
S Pyneeandy

From the moment we met Jack, we knew we were in excellent hands. He showed us around the property with genuine enthusiasm and had a strong understanding of the sellers’ situation, the house itself and the local area.<br><br>When we submitted our offer, the process was refreshingly straightforward. Jack was professional, transparent and didn’t engage in any of the usual mind games that can sometimes make buying stressful.<br><br>Throughout the conveyancing process, Jack remained closely involved and proactive. In fact, he often provided clearer and more timely updates than both our own estate agent and solicitors. When we encountered an unforeseen delay, he stepped in immediately and helped manage the situation all the way up the chain.<br><br>There were points where communication and progress higher up the chain became challenging, and it genuinely felt as though Jack was the one guiding matters forward and keeping everyone aligned. His persistence and ability to influence the right people ensured the sale continued progressing, particularly as we were working to very firm deadlines.<br><br>To add to the complexity, I am 9 months pregnant and we were operating against a non-negotiable completion timeline. Jack was absolutely fundamental in maintaining momentum and helping us reach exchange under significant pressure.<br><br>We genuinely can’t fault our experience with him and wouldn’t hesitate to recommend Jack to anyone. An outstanding service from start to finish.... Read more
Buyer
12th Feb 2026 (5 weeks ago)
James
Manipulative behaviour in offer process.<br><br>Was sent an offer form to complete despite another offer being accepted? Very manipulative behaviour by taking offers by several people (to compete and raise up the prices), representing a complete waste of our time. Was shocked to receive such extremely unprofessional and disgraceful service.<br><br>Avoid this company completely.... Read more
12th Feb 2026 (5 weeks ago)
S Lewis
From start to finish the service we received from Jack and his team was exemplary. Always available when we needed to know things and always got back to us straight away and gave great advice. I would highly recommend using these guys. Top service.... Read more
12th Feb 2026 (5 weeks ago)
D Wei
Thanks to Jack and the whole team the brilliant services to help manage through all the legal work and push it through in a timely manner which helps massively! I would strongly recommend Jack and the team!... Read more
12th Feb 2026 (5 weeks ago)
M Else
I am extremely disappointed with the process. We were led to believe that our offer had been accepted, yet were asked to complete unnecessary additional forms. This gave the wrong impression that our offer was secured and resulted in a complete waste of our time and personal information.... Read more
12th Feb 2026 (5 weeks ago)
B Kelly
Jack was fantastic at every step of the process for us as buyers. Consistently the most professional, available and motivated person we spoke to through a really tough and lengthy process. The lengths he went to in order that this (not even particularly high valued!) sale go through were extraordinary and we remain very, very grateful. We’re keeping his number for if we ever sell the place.... Read more
Buyer
21st Dec 2025 (12 weeks ago)
Ivy & Stone were brilliant to work with- great communication and honest advice!!... Read more
Seller
14th Dec 2025 (13 weeks ago)
M Ahmed
I had a slightly unusual request and Jack went out of his way to help, even though he was clearly busy. He took the time to get back to me and didn’t charge a penny. Excellent service - I’d highly recommend Jack!... Read more
J Guan
We are so grateful to Ivy & Stone for their outstanding service. Despite the challenging market conditions, they ensured we had plenty of viewings and always kept us updated with timely communication and feedback. They also have their own pool of potential buyers, which made a huge difference. Thanks to their professionalism and dedication, we received an offer and successfully sold our property within a few months. A big thank you to Jack and the entire Ivy & Stone team.... Read more
Seller
23rd Aug 2025 (6 mo. ago)
Agata
We've had a viewing scheduled with this agency however we never actually managed to view the flat as no agent arrived. We waited around for 15mins and returned home. We called the agents 3 times as we waited but unfortunately no one picked up. 30mins after the scheduled viewing time, we received a call from Jack to ask if we're still around as he "couldn't get out of a meeting" and asked if we buzzed as the owners were home and could have showed us around (we had no knowledge of this as it was never communicted to us). Please note the viewing was not a last minute one, but arranged 2 days before, so it's just a shame our time was never prioritised.... Read more
21st Aug 2025 (6 mo. ago)
D Kumar

Jack from Ivy and Stones is fabulous! I never met him as I was late for the viewing, but he made sure I was still able to view it with the owner.
I was a first time buyer and was unsure of the process, he helped me with everything, with all my doubts and queries.
I used to think an estate agent's job is just to show the house and get sales. I was completely wrong, he has done so much more than that.
This completion wasn't the easiest, there were a lot of problems between the two parties solicitors, Jack was the bridge between the two parties.
The constant following up, the constant calling and emailing from him and Jazzina's side just to make sure that the completion happens on time was insane.
They made so much efforts in getting towards completion.
When I had radio silence from my solicitor's side, it was Jack who was updating me on the things going on in the background which made me trust the process. He is a super professional and replies back within minutes regardless of the day and time.
I would 100% recommend Jack and Ivy and Stone Estate Agents to any first time buyer or even seller because i'm sure he was such a big support system to the seller when both the parties lawyers were under discussion.
Thank you for your help!... Read more
Buyer
25th Jul 2025 (7 mo. ago)
B Pang
We’ve just completed the sale of our property in East London (E1 near Custom House), and I can’t recommend Jack from Ivy & Stone highly enough.
From the outset, Jack was prompt in responding and gave a clear, fair, and realistic valuation. His advice felt genuinely balanced, with no overpromising – just sound judgement based on the market. He quickly arranged over 20 viewings in a short period and was extremely diligent in filtering the most suitable offers. The buyer we went with turned out to be an excellent choice.
Throughout the final stages of exchange and even post-completion, Jack remained responsive and helpful, which made a real difference in smoothing out what’s often a stressful process. Great experience from start to finish – highly recommended.... Read more
Seller
29th Jun 2025 (8 mo. ago)
R B
Jack Tuck is a fantastic estate agent. He was non-pressurising, offered genuine advice, made the process personable and made me feel at ease during a stressful and new process for a first-time buyer such as myself!
I felt looked after and in good hands, Jack was approachable and accessible to get further advice throughout the process.
It is a shame that he was unable to complete the process on my exchange date as he was away (which is absolutely fair!). However, the agent who was sent in on the day of the exchanging of keys was evidently completely clueless.
Overall, I would recommend this estate agency!... Read more
Buyer
23rd May 2025 (9 mo. ago)
S Domingos
I had a fantastic experience with Ivory and Stone. From the very beginning, Jack was incredibly friendly, helpful, and professional. He made the entire process smooth and stress-free, always taking the time to answer questions and provide clear updates. It’s rare to find someone so genuine and dedicated in this industry — Jack truly went above and beyond. I highly recommend Ivory and Stone to anyone looking for a reliable and trustworthy real estate agency.... Read more
1st May 2025 (10 mo. ago)
M Maio
We had the pleasure of meeting Jack Tuck from Ivy & Stone when he showed us the house that we ultimately ended up buying—but his support went far beyond just a viewing.
As first-time buyers, the whole process felt quite daunting, but Jack was there every step of the way. He recommended an incredible solicitor, gave us clear and reassuring guidance around timelines, and was always responsive and kind whenever we had questions—or wanted to see the property again.
But what truly sets Jack apart is the extra mile he went for us: he helped my partner plan a surprise proposal in our future home. It was thoughtful, personal, and something we’ll never forget.
Jack’s professionalism, warmth, and genuine care made all the difference. We’ll absolutely be recommending him and Ivy & Stone to our friends. Thank you for making such a huge milestone in our lives feel so seamless—and so special.... Read more
Buyer
7th Apr 2025 (11 mo. ago)
A Broniewski
Jack at Ivy & Stone provided an excellent service when selling a flat in Royal Wharf for me. He kept me updated and worked hard to manage negotiations between myself and the buyers. I wouldn’t hesitate to recommend him.... Read more
Seller
2nd Apr 2025 (11 mo. ago)
A Agarwal
Jack from Ivy & Stone has been super helpful. He was able to get an offer for my property when other big names were struggling, which is a testament in itself. Throughout the process Jack has been a thorough professional and kept me updated. Would highly recommend him and use him again for sure.... Read more
Seller
31st Mar 2025 (11 mo. ago)
L Riley
Jack and the team at Ivy & Stone Estate Agents are first class. Could not ask for better customer service. Jack coordinated a difficult process with my solicitor and was calm throughout. Very professional. My apartment sold within 10 days on the market at my asking price. Every step of the process was explained along the way. I wish I could give them 10 stars!... Read more
Seller
27th Mar 2025 (11 mo. ago)
M Rah
I had an excellent experience working with Jack and Gulsu at Ivy & Stone. From start to finish, the process was incredibly smooth. They found me a buyer quickly, and when the first sale didn’t go through, they secured a second buyer within just a couple of weeks. Their efficiency and expertise were outstanding, ensuring we fast-tracked completion within a month. Communication was clear throughout, and their proactive approach made the entire process stress-free. I highly recommend Ivy & Stone to anyone looking for a professional, reliable, and results-driven estate agent!... Read more
Seller
27th Mar 2025 (11 mo. ago)
Jack is energetic and responsive... Read more
Seller
6th Feb 2025 (1 year ago)
S nafaz
We had an exceptional experience with Jack from Ivey & Stones. From start to finish, he was professional, responsive, and incredibly helpful. Communication was always clear, and I never felt left in the dark. Special thanks to Jack Tuck for his dedication and expert advice throughout the process and he made what could have been a stressful experience so much easier. I highly recommend Ivey & Stones to anyone looking for top-notch service and great results!... Read more
20th Dec 2024 (1 year ago)
T H

I reached out to Jack at Ivy & Stone when I made the spontaneous decision to sell my apartment this year, and I couldn't be more pleased with how fast and smooth the process has been so far! Jack was very knowledgeable, not only of the current market, but also the fine details of the challenges presented in selling leasehold flats in the area.
The photography team did an incredible job and they went above and beyond with the marketing of the apartment. I got an offer within days of listing going live! And Jack has continued to offer full support throughout the conveyancing process, always responding straight away to my many queries. I was quite selective when picking an agent I trusted to sell my home, but Jack made it easy with his personable approach and I value his expertise. I have already recommended him to several neighbours who where shocked at how quickly he was able to market and sell the apartment, and I know some of them have already had success in getting offers too. Thanks again Jack, it has been a pleasure working with you so far!... Read more
Seller
20th Dec 2024 (1 year ago)
A Gill
Jack is extremely knowledgable and methodical in his approach. I appreciated the regular updates during the process and made it seem seamless from start to finish. Most definitely recommend!... Read more
20th Dec 2024 (1 year ago)
H walters
I am delighted to provide this feedback for Ivy & Stone Estate Agents who recently assisted me in selling my house. From the very beginning, they demonstrated exceptional professionalism and efficiency. The entire process was remarkably smooth and stress-free, thanks to their expertise and dedication. They were always prompt with updates, proactive in addressing any concerns, and provided valuable insights that made the sale quick and seamless. I am grateful for their hard work and highly recommend them to anyone looking to buy or sell their property.... Read more
Seller
20th Dec 2024 (1 year ago)
D Barber
I have lived in the area for almost 40 years and have dealt with many of the local estate agents in the Woodford area. Jack is on a different level. If you have a property that you care about and need to sell with someone who can identify the true selling points of your property, then Jack is your man. Furthermore, his level of service is of the highest order. Friendly, personable, and professional. I can't give enough praise. Don’t look any further.... Read more
Seller
30th Oct 2024 (1 year ago)
J Krishnan
We had a great experience, working with Jack Tuck. He was friendly, was always available and made the purchase smooth and easy for us. I would definitely recommend Ivy and Stone.... Read more
Buyer
28th Sep 2024 (1 year ago)
T Dan
Jack Tuck is an amazing person and a great agent.Very polite,pleasant, dedicated to his clients. He sold our house in less than 2 weeks with other properties in the area marketed for more than 6 months or more.
I could buy and sell through Jack at any opportunity, that is how easy it is to talk to him.
He goes beyond office hours and answer all my questions regarding the time of the day.... Read more
Seller
15th Aug 2024 (1 year ago)
Z Z
great experience, and very efficient and proactive in handling the process.... Read more
8th May 2024 (1 year ago)
P Bishop
Jack and the Ivy and Stone team have been excellent on 2 recent sales for ours and my mums property. They managed the chain superbly and navigated every bump along the way. I would highly recommend them!... Read more
Seller
29th Apr 2024 (1 year ago)
A Singh
We've had a fantastic experience working with Jack Tuck from Ivy and Stone. Jack is professional, highly knowledgeable and an excellent person. The communication with him has been so easy, transparent and effective which is an aspect I find lacking in most estate agents. He also offered great advice and mediation while being utterly fair to both parties. Jack's work ethic and integrity is laudable. I would highly recommend his services in property.... Read more
18th Apr 2024 (1 year ago)
S Villard
Jack has been amazing in helping us securing our flat! Always available, helpful, transparent and honest on all fronts. Highly recommend him!... Read more
14th Dec 2023 (2 years ago)
L Guthrie
It has been an absolute pleasure to work with Jack in buying our first property. Jack is very professional and friendly, making the whole process as easy and transparent as possible. He was always there on the end of the phone or emails answering questions and offering reassurance or solutions to problems when they arose.
I highly recommend his services in property, we are very happy with our new home!... Read more
Buyer
14th Dec 2023 (2 years ago)
B Bozha
Sandra was amazing throughout the purchases process kept me update and very knowledgeable.... Read more
Buyer
13th Dec 2023 (2 years ago)
I Proulova
Totally recommend Sandra to any seller or buyer. Dedicated negotiator, experienced and efficient. Sandra was always in touch throughout the process driving it forward. Thank you very much!... Read more
11th Dec 2023 (2 years ago)
P Watson
I had the pleasure of working with Sandra on the sale of my property in Camden. Sandra was extremely diligent and professional throughout the sale process, providing regular updates and chasing down solicitors to keep the sale on track...managing to complete before Christmas. If you have a property to sell, you'll be hard pressed to find an agent in London better than Sandra. Highly, highly recommend!... Read more
Seller
11th Dec 2023 (2 years ago)
M Duval
We were the buyers in a transaction where Jack Tuck was acting for the vendors. Nevertheless, we never felt for one moment that Jack was anything but scrupulously fair to both parties. Ours was not a straightforward sale and purchase. A number of obstacles presented themselves at various stages in the process, but, even in the face of a seemingly impossible situation, Jack continued to find solutions that ultimately led to us completing on the purchase. Jack worked incredibly hard and negotiated very skilfully with both parties over a lengthy period. Ivy & Stone's approach in the real estate market is refreshingly different and definitely superior to the rest. Thanks Jack. Highly recommended.... Read more
Buyer
6th Nov 2023 (2 years ago)
J Howard
I purchased a property through Ivy & Stone and can't recommend them enough. They were extremely helpful, quick to respond to any queries I had, and went above and beyond to help to secure the flat I fell in love with! I always felt as if I was being put first with this estate agent and that they had my best interests at heart. I honestly don't think the process would have been half as smooth without their dedication and generally helpful nature.... Read more
Buyer
24th May 2023 (2 years ago)
S S
Ivy & Stone took on the sale of our house in Chadwell Heath after another another agent was unable to secure a buyer. Jack managed to secure our buyer within the first couple of weeks. Jack and Sandra then progressed the sale smoothly to completion and advised on some tricky issues along the way. It was a good decision to switch agency and we are grateful for the professional, first rate service received by the Ivy & Stone team.... Read more
Seller
2nd May 2023 (2 years ago)
L feng
Good services, Responsible and quick response... Read more
6th Dec 2022 (3 years ago)
S Kadri
Jack has been a godsend for us. The Ivy & Stone team gave us an excellent service, nothing was too much trouble, kept in touch regularly and took appropriate action when necessary.
I recommend them without hesitation!... Read more
2nd Dec 2022 (3 years ago)
S Mantravadi
Ivy & Stone (Jack) is excellent in terms of the guidance, professionalism and accountability. He made us comfortable and was always available and supportive of questions. Highly recommended.... Read more
19th Jul 2022 (3 years ago)
Alice
I couldn't recommend Jack more. He was professional, helpful and very communicative throughout the entire process and no ask was too much for him. He managed to find tenants within 20 days! If you want your property rented definitely use Ivy & Stone.... Read more
Landlord
22nd Apr 2022 (3 years ago)
P Andreou
Fantastic guys to work with great communication and delivered on time - got results ????... Read more
3rd Feb 2022 (4 years ago)
B Walsh-Andrews
Jack was outstanding in his communication and support from the point of showing interest in the property to handover of the keys :)... Read more
3rd Feb 2022 (4 years ago)
R Adamo
Great company, experienced owner with fantastic customer service.... Read more
13th Jan 2022 (4 years ago)
H B
Jack helped me sell my mum and
dads house a few years ago and I
have used him ever since. Great
professional service every time.... Read more
Seller
13th Jan 2022 (4 years ago)
E Fabrizi
Ivy & Stone Estate Agents are attentive, incredibly knowledgeable and offer fantastic value when it comes to property services. I cannot recommend them enough!... Read more
12th Jan 2022 (4 years ago)