R
Really good experience buying our first home. Will was our main point of contact but all the other staff we dealt with were great. They are proactive, courteous, not pushy (many other agents are - run!) and even though they acted for the seller and we weren’t the client, we felt everything was professional and courteous. From initial call to collection of keys really impressed. They want to get stuff done and make things happen! Cheers!!... Read more
Buyer
10th Feb 2026 (5 weeks ago)
D Cullington
From day one of us viewing the property, to us moving in, LSK were with us at every step.
Thanks Jason Miller and team.... Read more
14th Jan 2026 (9 weeks ago)
R Cafagna
AVOID AVOID AVOID!!! I had such a bad experience with this agency with Jason Miller, tried renting a place and this gentleman from the start point gave me and my husband the dirty eye, I disclosed absolutely all the information including CCJ (which was paid) and he called us to doubt all the information, call us liars and mockingly answer each question with the last communication being that he advice the landlords against renting the place, the same information I supplied this joke of an agency I gave to another excellent agency in the area and surprise we got a house within a week while we wait to move in into the house we bought near in the area. I would say stay far away from it, don’t waste your time not energy.... Read more
Tenant
14th Jan 2026 (9 weeks ago)
A Cooper
Michael Shea did a brilliant job selling my father's property. There were over 20 viewings, each of which were accompanied by Lacy Scott staff, and once a sale was agreed his help was invaluable in making sure everything proceeded smoothly.... Read more
Seller
22nd Nov 2025 (17 weeks ago)
D Alleyne
Great service provided, particularly by the sales progression team. Liza was always available to help and give advice which was very reassuring for me as a first time seller. She truly went above and beyond to assist with my sale. I would highly recommend Lacy Scott & Knight.... Read more
Seller
20th Nov 2025 (17 weeks ago)
R Gibson
I would recommend, without hesitation Lacy Scott & Knight, Stowmarket. My experience with them has been nothing short of exemplary. I have found them to have been professional, efficient and trustworthy. In fact, I would go further to say they went above and beyond helping me as the seller with aspects of the process that I could not do not being located in the area.
I met three agents in the run up to the sale, all said similar things and fees were broadly the same. In the end it came down to a recommendation and personal service. LSK offered a more pragmatic and realistic approach in respect of the price range.
Every interaction with them has been courteous and professional. In my limited experience properties are reviewed online via the main platforms and I do not think it is relevant how many properties the agent has, rather how they will work with the buyer and seller to make a successful transaction.... Read more
Seller
15th Nov 2025 (18 weeks ago)
T Richards
I can highly recommend the whole team at Stowmarket, especially Michael , nothing was too much trouble and they were extremely knowledgeable and professional throughout.
Thank you for making things easier and very smooth.... Read more
13th Nov 2025 (18 weeks ago)
D Napier
Having dealt with as a buyer I wouldn't use them to sell a house.... Read more
Buyer
24th Jun 2025 (8 mo. ago)
Dev
I had an extremely disappointing experience with this Estate Agent. From the start, communication was slow, with long delays in responses. When I finally attended a viewing, the agent’s attitude was shockingly poor—rude, blunt, and completely unhelpful. They seemed reluctant to engage in any conversation, offering minimal information and acting as though my presence was an inconvenience.
As someone looking for a place to live, I expect professionalism and at least a basic level of courtesy. Instead, I felt dismissed and unwelcome. If this is how they treat potential tenants/buyers, I dread to think how they handle actual clients. I would strongly advise others to look elsewhere for a more professional and respectful service.... Read more
26th Feb 2025 (1 year ago)
M Howes
Unfortunately the worst estate agent I have had any kind of dealings with. Asking questions on a property that they been trusted in selling and the answer is - I don't know. Or answer - You can find it out yourself!
I am sorry - you are there because of your customers Harry Storey - you are there to tell me everything about this property - not snapping back saying - Well, then you should offer more!
No - if you don't sell it to me by proving that it is worth more - then NO!
Very poor! Would not deal with this company again!... Read more
Buyer
22nd Jan 2022 (4 years ago)
A Kent
Covid, lockdowns and marketing a listed building didn't faze LSK. Over ten months they were always helpful and responsive.... Read more
7th Jun 2021 (4 years ago)
F Carr
Very good team who are accommodating and kind. Highly recommended.... Read more
6th May 2021 (4 years ago)
J Mathlin
Wonderfully friendly and Professional Service, great communication, sold our house in 3 weeks !... Read more
Seller
13th Apr 2021 (4 years ago)
P Bentley
The worst experience of my life. Abruptly answered phone, quite rude too. Did not even contact us to arrange a viewing of a property but took my personal information on an application form. Terrible customer service... Read more
9th Apr 2021 (4 years ago)
A A
It was quiet and clean... Read more
18th Mar 2021 (5 years ago)
I Bigan
Very helpful... Read more
8th Sep 2020 (5 years ago)
J Godfrey
We are so pleased that Patrick agreed to help us extend our lease for our flat, which looked to be quite complicated.
It is finally concluded to our satisfaction within a good timeframe.
Once again Patrick, thank you for your professional expertise.
I can well recommend Lacy Scott & Knight
Julie and Eddy Godfrey... Read more
Tenant
24th Jun 2020 (5 years ago)
V Keeble
Great meal will be back .... Read more
10th Jan 2020 (6 years ago)
L Allison
Great service and very professional... Read more
13th Oct 2019 (6 years ago)
S Peck
Helpful staff and are helping us look for the perfect house... Read more
2nd Aug 2019 (6 years ago)
H coldrey
rented a property from them, they were fast at pushing it through, nice old building they are in right in the centre of town.... Read more
Tenant
12th Sep 2016 (9 years ago)