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- Linley & Simpson - North Leeds
Linley & Simpson
75 Otley Road, Headingley, Leeds, LS6 3PS
Linley & Simpson North Leeds are an estate agent in Headingley. They mainly list properties in LS6, LS16 and LS7. Over the last 6 months, they've listed 90 properties, with 66 currently on the market. Most of the properties listed have 2 bedrooms. They list properties for sale on Zoopla and Rightmove.
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Linley & Simpson - North Leeds Reviews (104)
Have you used this agent?
75%
2%
0%
2%
21%
All (104)
Seller (11)
Buyer (4)
Landlord (14)
Tenant (47)
General (28)
B Scholefield
Very disappointing and exhausting experience when leaving our Headingley property.<br>We gave our required two months' notice and were told we could end sooner if they found a replacement tenant. During those discussions, we said we could return the keys on 14 September. This was a provisional date (never formally confirmed.)<br>We were then sent formal checkout instructions explicitly telling us to return our keys by 28 September. Naturally, we planned our move and cleaning around this.<br>On 16 September, I received a call at work saying we should already have returned the keys and that they needed them ASAP or we could face additional rent. This was initially presented as though we had become confused about the dates. Though, we had simply followed their instructions. They later admitted they had sent us the wrong date.<br>Despite their error, we rearranged everything to accommodate them. I left work early to clean and we returned the keys with around 24 hours' notice. We warned them that we might therefore not finish all the cleaning we had planned. They acknowledged this was a “last-minute change”, thanked us for our flexibility and said this would be considered during checkout.<br>They then attempted to deduct £126 for “light cleaning”.<br>When challenged, their responses were generally polite but often condescending, framing matters as though we were confused or didn't understand our duties rather than acknowledging their own error.<br>They eventually claimed we were liable because we had signed a document agreeing to vacate on 14 September. We asked them to provide it, as our copy contained no such agreement.<br>They took considerable time to respond and never produced it. Instead, they called me (again while at work) and tried to push a 50/50 split of the cleaning charge, despite still not providing the requested document.<br>I refused and again requested the supposed agreement in writing. Their response then came very quickly:<br>“There has been an error.”<br>Only then was the £126 cleaning charge removed in full.<br>We accepted the remainingdeductions, which we considered legitimate, and provided our bank details so this process could be concluded...<br>The following day, (today) after we had accepted their revised figures and supplied our bank details, we were suddenly informed that their accounts team had identified another £41.10 allegedly outstanding for an additional day's rent, increasing the deductions again to £190.<br>This is despite their accounts team having previously calculated and refunded our rent overpayment based on liability through 28 September – the same date their formal checkout instructions had told us to return the keys.<br>We have now disputed this latest addition too and have asked for supporting evidence of how they suddenly discovered this new charge at the last minute.<br>At the time of writing, we have not agreed to this new deduction and are awaiting their explanation, so I will update this review when they respond.<br>Frankly, Linley's conduct in this matter has been pathetic. We have repeatedly been made to feel that we made mistakes and then faced potential charges, only for errors on Linley's side to emerge when we checked the correspondence and insisted that claims were substantiated.<br>Had we simply trusted what we were initially told or accepted their 50/50 cleaning offer, we would have paid towards a charge they subsequently withdrew after admitting a documentation error.<br>We are fortunate not to urgently need our entire deposit back. Other tenants may be in a very different financial position and could feel pressured into accepting deductions or compromises simply to get the remainder returned.<br>My advice to prospective tenants is: keep every email, get everything in writing and insist on seeing evidence when you're told you've signed, agreed to or owe something.<br>Based on our experience so far, I could not recommend Linley & Simpson. I sincerely hope they learn from this.
Tenant
7th Oct 2026 (20 days ago)
N Reddy
Have rented with Linley and Simpson for 2 years, always great service. Moving into a new property with them now and Charlotte has been really helpful!
Tenant
2nd Oct 2026 (25 days ago)
M Hanson
Linley and Simpson helped me and my partner find our new home together, which we are so delighted with. Charlotte in particular was someone I spoke with a lot during the process and she was unbelievably helpful. She catered to our schedule so nicely and kept us informed throughout. Really, really helpful, I would absolutely recommend going through Linley and Simpson for your next move.
Tenant
30th Sep 2026 (27 days ago)
E Robertshaw
Our experience with Linley & Simpson has been genuinely horrendous. We were left living with severe damp and mould for weeks, alongside a flea infestation despite having no pets. I have severe asthma and became so unwell in the property that I had to be blue-lighted to resus several times fighting for my life. Yet despite repeatedly contacting Linley & Simpson, we were ignored, belittled and left chasing for updates. I’m actually putting my medical records on here as proof, that’s how serious this has got.<br><br>Repairs took an unacceptable amount of time, leaving us without a usable kitchen and forcing us to pay for alternative accommodation ourselves. At no point did we feel that the seriousness of the situation was being taken remotely seriously.<br>We are young tenants, not nuisances. Having a safe, habitable home should be the absolute bare minimum. The lack of communication, urgency and basic consideration throughout this situation has been appalling. I would seriously think twice before renting through Linley & Simpson.
Tenant
23rd Sep 2026 (5 weeks ago)
H O'Neill
If I could rate this company 0 stars I would. I have never been so appalled by the neglect of a letting agency. The conditions of the property that they allowed us to move into were abysmal - containing mould, damp and pests (FLEAS) without intervention for weeks after reporting said issues. I witnessed my housemate be blue-lighted into resus and nearly dying due to having mould spores on her lungs from the house. Zero compensation, expedited remedial works or basic sympathy was given. The works carried out to repair the mould have taken months, in which time we were unable to use the kitchen/living room. Anyhoo, I urge anyone to find another letting agency and save yourself the stress.
Tenant
23rd Sep 2026 (5 weeks ago)
F Kiss
I was very happy with how everything worked out at Linley & Simpson. Even though the situation of moving to England was quite complicated due to all the rules & regulations since the UK is not part of the EU anymore, I have always received great help. Especially from Elliot - he was very kind, always available and quick to reply. Strongly recommended!
17th Sep 2026 (6 weeks ago)
G Roberts
Really good experience, Charlotte was really helpful taking us to properties that we weren't booked in to see after we had travelled to see other properties that were taken off the market on the day of our viewings - in the end we rented one of the extra properties that she showed us! The only negatives stopping this from being a 5-star review are: 1. I drove an hour for a viewing where the agent came with the wrong key and wasn't able to get the right key that day, meaning I had to drive an hour back without seeing a property and 2. then when I wanted to progress the application with that property I wasn't allowed to as I hadn't viewed it, meaning that before I could get a rearranged viewing, the property was taken off the market by someone else.
Tenant
10th Sep 2026 (7 weeks ago)
P Emmanuel
I am in serious dispute with these guys as I have noticed they take advantage of people. Their Streetlane branch did this to me, made me pay for painting a flat I lived for almost 2years because it had makeup stains on walls. I have just been told it's against the law because there should be fair wear and tear in an apartment.<br>They never want to release your deposit in full, they will look for reasons to take your money. I paid professional cleaners £300 to get the apartment in an immaculate condition but they came up with things that makes no sense. I don't care if its takes me a life time, I must get my deposit in full.
Tenant
7th Sep 2026 (7 weeks ago)
S Williams
I have recently moved with L&S, renting a flat. I have had Charlotte helping me and she has been incredibly helpful - very kind and approachable, easily contactable and quickly responsive to queries, and has been very thorough with any needs I’ve had. Has made a likely stressful time moving much easier, a great team.
Tenant
2nd Sep 2026 (8 weeks ago)
O Brennan
Awful. Not exactly helpful if anything goes wrong throughout the tenancy and the contractors would sometimes just turn up for something that may have been dealt with a few months prior. Property was filthy on arrival and after leaving it spotless and in better condition than when we arrived following the end of our tenancy, they still demanded a cleaning charge. Would not recommend at all.
Tenant
1st Sep 2026 (8 weeks ago)
P Porter
Friendly and professional service. Efficient advertising and marketing. All legal aspects, referencing etc dealt with promptly. No hesitation in recommending.
30th Aug 2026 (8 weeks ago)
L Gavin
Great experience finding a flat with these guys, Ella was really helpful and sorted us out really quickly with a lovely flat.
Tenant
28th Aug 2026 (9 weeks ago)
M Slimm
We had a great experience with Linley and Simpson! Our viewings were with Ella who was so warm, friendly and equally professional. Thanks to everyone at Linley and Simpson for a very quick and stress-free move into our new flat!
Tenant
28th Aug 2026 (9 weeks ago)
R Beaumont
I have had a seamless experience with Linley & Simpson. The whole process from viewing to signing has been really easy and Ella has been able to answer any question I had, or point me in the right direction.
28th Aug 2026 (9 weeks ago)
R Reyes
Charlotte Gilbert of Linley & Simpson Headingley! She showed us a property and we felt really comfortable with her. She was warm and welcoming, professional, friendly, understanding. We viewed a total of 8 properties in Leeds and majority of the agents we met barely smiled and said a word whilst we were viewing the properties- which made us feel awkward and uncomfortable. But Charlotte was the total opposite! So thank you!<br><br>And also to Mark Nowoslawski! His communications with us were very helpful and efficient which made the process really easy and smooth!<br><br>Thank you so much both!
20th Aug 2026 (10 weeks ago)
A Suthar
This review is for our landlord and Anastasiia Abramchuk and linley agency headingley branch<br>I had one of the finest experience ever i stayed in 3 properties overall my journey in uk, my landlord and agency deserves a 5 star rating for the complaints they resolved, for the property we were residing in, i am very picky about few things like shower should be fast, big spacious cupboard and this property gave me everything i was looking, linley and anastasiia were very prompt to solve all complaints, timely inspection, fast deposit returned too, i dont think i have complaint about anything all the best keep the good work and thanks alot again
Tenant
19th Aug 2026 (10 weeks ago)
H Sanderson
I had a great experience with Linley & Simpson. The whole process was smooth and straightforward from start to finish. Ella was fantastic throughout — friendly, helpful, and always quick to respond to any questions. She made everything feel easy and stress-free. I’d definitely recommend Linley & Simpson and especially Ella. Thank you!
18th Aug 2026 (10 weeks ago)
F Barr
Anastasia Abramchuk at Linley & Simpson provided exceptional support while my flat was rented out, always handling everything with efficiency and care. When I decided to put the property on the market, she went above and beyond to ensure it was fully prepared, and her efforts paid off — I received an offer the day after it was listed. Ana delivers outstanding customer service and is a pleasure to work with in every respect.
Landlord
17th Aug 2026 (10 weeks ago)
H F
Throughtout the process of finding a buyer I have been very impressed with the communication with sales team which is very important when selling a property. Tom has always called / updated whenever he said he would without fail and provided great feedback which is much appreciated. He dealt with a lot of back and forth between prospective buyers and was very informative helping us to make the right decision. Thank you for all of your help!
Seller
12th Aug 2026 (11 weeks ago)
N Konerth
Ella was excellent - incredibly helpful and friendly! Thank you!
11th Aug 2026 (11 weeks ago)
D Davidow
Ella Brown at Linley and Simpson has been very diligent and helpful throughout the rental process. This was my first rental through an agent and Ella made the process a lot less stressful. I would highly recommend Ella as an agent.
Tenant
11th Aug 2026 (11 weeks ago)
A Magar
we had a great experience with the rental process with Linley and Simpson specifically with Ella helping us through the process and explaining everything really well was really fast to reply to emails as well as calls, we cant wait to move in later this week!!
Tenant
6th Aug 2026 (12 weeks ago)
J Simmons
From start to finish, getting our first home together was a breeze and that was all thanks to Charlotte. Throughout the whole process she was very helpful and always there if we had any questions! Thank you Charlotte :)
Buyer
5th Aug 2026 (12 weeks ago)
P Savin
L&S have been really helpful with helping me find a new flat and they have managed to do it really quickly.<br>Charlotte was very helpful and flexible with arranging viewing schedules which made it very smooth
5th Aug 2026 (12 weeks ago)
I Hancox
We were helped by Charlotte and Elliot in our house search and found them both to have gone above and beyond what we’ve experienced with other lettings agencies in helping us find somewhere in our budget. Could not appreciate the help from them more during the stress of house hunting and moving. They’re both assets to the company and the Headingley branch is lucky to have them.
Tenant
28th Jul 2026 (13 weeks ago)
J Salt
Linley and Simpson are very professional and organised letting agents. They made our move stress free. Special mention to Charlotte Gilbert who showed us round the new place and was always contactable throughout the process of moving, making it much easier. Would strongly recommend Linley and Simpson.
Tenant
24th Jul 2026 (14 weeks ago)
E Davies
We had a great experience with Linley and Simpson. They made our moving process so much easier with lots of clear guidelines and instructions for each step. The agents we dealt with were super responsive and helpful when we had questions. Also, appreciated the relaxed nature which makes a change when dealing with letting agents but also very on top of the process.
Tenant
23rd Jul 2026 (14 weeks ago)
C Buckley
Very pro-active and helpful team. Mark and Ella provided a great service. Many thanks
17th Jul 2026 (15 weeks ago)
M ellen
We had the best experience with Linley & Simpson. We initially viewed a flat with Mark Nowoslawski, and although it wasn't quite the right fit for us, Mark took the time to understand what we were looking for and recommended a house that had just come onto the market.<br><br>Throughout the process, Mark was incredibly attentive, always quick to respond to our calls and questions, and kept us updated every step of the way. When we viewed the house the following week, we were warmly welcomed by Ella who was equally friendly, professional, and made the viewing a positive experience.<br><br>Mark went above and beyond to communicate our interest to the landlord, and we're absolutely thrilled to have been accepted for the property. The entire process was smooth, efficient, and stress-free from start to finish.<br><br>A huge thank you to both Mark and Ella for your professionalism, kindness, and support. We couldn't recommend Linley & Simpson more highly!
Tenant
11th Jul 2026 (15 weeks ago)
W Hudson
My partner and I had a great experience with finding our first house to rent. We were particularly impressed by Mark who was responsive and helpful throughout
Tenant
10th Jul 2026 (16 weeks ago)
B Landlord
Ella Brown was really good in sourcing tenants, confirming their suitability, referencing them and cutting through their BS eg tenant confirms that they want the property and then we never hear from them again, why not just say I have changed my mind. I have a few properties let through Linley & Simpson and hope that Ella sources tenants for these properties as well.
Landlord
7th Jul 2026 (16 weeks ago)
B Lee
We used Linley & Simpson Headingley to find our property, and Ella was fantastic throughout the whole process. She was attentive, kind, and very thorough in explaining everything and showing us around the property. She made the experience smooth and stress-free, and we always felt well looked after. I would highly recommend Ella to anyone looking for a property. Thank you for all your help!
7th Jul 2026 (16 weeks ago)
S supparamaniam
They were very patient and very well informed about the details of their flat. Even after we found a flat, they were very supportive and ensured that if the other flat did not go through, they'd be willing to assist the search again
2nd Jul 2026 (17 weeks ago)
E Joyce
Five stars for Liv, who has made the whole private renting situation so much easier with her quick replies and friendly demeanour :) Not really had that before from a letting agent, so it’s refreshing! Thanks to her, the move out period was a breeze - a true gem!
Tenant
1st Jul 2026 (17 weeks ago)
E Straker
We had a really good experience with Linley and Simpson after many years of unhelpful letting agents! Ella was so helpful in getting our home sorted for us to move in.
Tenant
25th Jun 2026 (18 weeks ago)
M Laslett
Elliot was a very kind considerate gentleman , offered help throughout the viewing then paperwork on line. Made the process easy for me . I am a mature person this really helped me in my decision. Thank you Elliot<br>Kind regards Myra
24th Jun 2026 (18 weeks ago)
M Sohrabi
Hello, Anastasiia is a dependable proffessional who consistently deliver high-quality work. She is punctual, responsible and precise. In my view, her positive attitude make her a valuable member of Linley & Simpson team.<br>I truly appreciate her commitment to work.
19th Jun 2026 (19 weeks ago)
I Addison
Rude and unhelpful, felt like they were doing anything in their power to be unhelpful. Please avoid this company their a nightmare
17th Jun 2026 (19 weeks ago)
M Hawthorne
I am a landlord and have been very impressed with the service I have received from Karl Stead. Karl is efficient, professional, and consistently on top of all the details. He communicates clearly, responds promptly, and makes the process straightforward and well managed.<br><br>I would happily recommend Karl to other landlords looking for reliable and attentive support.
Landlord
16th Jun 2026 (19 weeks ago)
R Sandhu
I have had an excellent experience with Linley & Simpson while renting out my property. The whole process has been smooth, reassuring, and handled with a high level of professionalism from start to finish.<br><br>A special thank you to Alex Marsh, who has been fantastic throughout. Alex combines professionalism with a calm and personable approach, making every interaction easy and stress-free. He’s always been responsive, approachable, and happy to help whenever I’ve had a question or needed support.<br><br>It’s a real comfort knowing my property is being looked after by such a capable and dedicated team. I wouldn’t hesitate to recommend Linley & Simpson to other landlords looking for a reliable and trustworthy letting agent.
Landlord
12th Jun 2026 (20 weeks ago)
W Davis
Amazing management company to go through. Thank you to Alex for being absolutely fantastic always responding to my emails quickly and managed to find me a tenant so fast. Friendly and efficient team. Only good comments from me.
Landlord
12th Jun 2026 (20 weeks ago)
S Mclaurin
Rented with Linley and Simpson for over a year before moving out, found out the property has a serious rodent issue that we were not informed about when moving in - a DIY cardboard/polystyrene box was used to block the access point - had to throw out expensive camping gear etc. Photo attached is after throwing away half of our goods, which were stored under the stairs cupboard - Would not recommend .<br>I waited to leave a review, as we had to argue over the deposit; after spending a full day cleaning the property, for them to flag a bit of dust and a single hair.
Tenant
30th May 2026 (21 weeks ago)
K Maina
I had a very positive experience renting through Linley & Simpson. Charlotte Gilbert was professional, friendly, and extremely helpful throughout the whole process. Communication was always clear and prompt, and everything was handled smoothly from start to finish.<br><br>Moving into a new home can be stressful, but Charlotte and the team made the process straightforward and easy. I’m very happy in my new home and would happily recommend Linley & Simpson to anyone looking to rent.
Tenant
29th May 2026 (22 weeks ago)
L Tessier
Linley and Simpson were incredibly helpful throughout the entire process of helping us find a property to rent. The team is clearly very experienced and guided us through every step with expert advice and support. Special shoutout to Elliott, Marc, and Charlotte, who were particularly brilliant at communicating and made the whole experience feel reassuring and straightforward.
Tenant
26th May 2026 (22 weeks ago)
H Bekker
Our experience of having Linley and Simpson to manage and maintain our rental house over the years has taken the stress away from ensuring good property maintenance and finding (and keeping) lovely tennants. Having Kimberley project manage the end of lease repairs and provide guidance on being 'sale ready' made it a smooth and efficient transition process.
Landlord
26th May 2026 (22 weeks ago)
M H
Avoid. Please vet your landlords, we have lots of mould and things that need repair. Our landlord will do nothing and is bankrupt apparently, we aren't even allowed to wash our clothes
Tenant
15th May 2026 (24 weeks ago)
J Shackleton
Had a great experience finding a new place to rent. The team responded quickly. Eliott was very friendly and professional and answered all of my queries.
Tenant
14th May 2026 (24 weeks ago)
K Tabassum
I had such a great experience with Linley & Simpson! From the viewing to the application process. A huge thank you to Elliot P and Ella B for their exceptional support!
Tenant
13th May 2026 (24 weeks ago)
D Moss
Thanks to Anastasia Abramchuck for being so thorough and helpful
11th May 2026 (24 weeks ago)
A Vázquez
Anastasiia has been professional in handling our requests, and I appreciate her efficiency and assistance so far.<br><br>It is our first time renting from Linley and Simpson, so we will see how it goes.<br><br>Thank you!
Tenant
1st May 2026 (26 weeks ago)
T Chowdhury
Ella from Linley & Simpson showed us around 14 The Turnaways today, and the viewing was excellent. Ella was very clear in explaining the process, and I have to say, the house was amazing. However, given the timeline involved, we had to proceed with another property that also fits our needs. That said, Ella was professional throughout, delivered a comprehensive service, and made the viewing experience truly excellent.
1st May 2026 (26 weeks ago)
R MacKenzie
Dealing with Kimberly from Linley & Simpson has been an absolute delight. She showed the highest level of professionalism throughout and always responded quickly to any questions we had. She was also fair and honest and did things in the most friendly way and with a smile on her face. It's been a pleasure, Kimberly, and best of luck for your future in Linley & Simpson.
30th Apr 2026 (5 mo. ago)
J Tomlin
Anastasiia has been a great help, keeping me informed throughout the whole process. She’s quick to respond and is extremely knowledgeable.<br>Thank you for your assistance!
27th Apr 2026 (5 mo. ago)
J Barker
Extremely negative experience. This was the first agency I'd dealt with for renting since leaving university some 11 years prior, and it's nice to know that some things never change. Constant delays in actioning repairs and blaming it on other parties, multiple instances of people turning up to fix things that I either hadn't reported or had been fixed months prior, outright failing to pass on reports made in person during their overly frequent property inspections, generally slow and painful communications, and as the cherry on top, I strongly suspect they were advising the landlord (whilst I was literally present in the house) on the best ways avoid repaying as much deposit as possible. Again, it may be that all estate agents are still like this, but I'd genuinely strongly recommend against renting any property being dealt with by this company. Would be zero stars if that was an option. If it's any indication of how negative my experience was, I moved out over six months and I'm still genuinely furious about how awful my experience was with this company.
Tenant
26th Apr 2026 (6 mo. ago)
S Gamble
Alex and his team went above and beyond in advising us on what to do with our current tenancy and helping us secure our new flat. We can’t thank them enough, highly recommend!
Tenant
21st Apr 2026 (6 mo. ago)
N Otterburn
As a landlady who lives over an hour from my rental property in Leeds, i use Linley and Simpson for my letting agents. I have used their services for over 5 years and have always found them helpful, efficient and very professional. All maintenance and tennant issues are dealt with quickly and they keep me informed regually re anything regarding my property. If any work does need doing, they are quick to act and find most quotes reasonable as they have an in house team of maintenance trades.<br>I have dealt with many staff members but recently as the property needed to be relet, ella has been really great at communication and advice. Charlie, mark and a couple of others are also very good, but ella especially has made a great contribution to finding suitable new tennents.<br>As someone who cant be over to look after my property ,I have no hesitation in recommending Linley for letting services.
Landlord
10th Apr 2026 (6 mo. ago)
D Cayzer
My experience with Linley & Simpson whilst renting my property has brilliant. Alex and team have always been on hand and supported with everything from day 1. Would highly recommend them to anyone!
Landlord
31st Mar 2026 (6 mo. ago)
P Scoble
As a Landlord that lives abroad, Linley & Simpson have been great, especially Alex Marsh and his team. They have been always been exteremly helpful from initially contacting them through to the daily management of the property, and generally going the extra mile.<br><br>I have had such a good expereince Lindley & Simpson team in the Otlet Branch that I even switched my property in Sheffield to their local branch.
Landlord
30th Mar 2026 (6 mo. ago)
D Mustafov
Non payer - Contractor here - we have 2 invoices for the sum of £560 (such a big amount) which remain unpaid after 6 weeks now. 26 emails, excuse after excuse, lie after lie, send invoice to this emai, send invoice to that email. Its disgraceful that such a big company takes advantage of the little businesses.
28th Mar 2026 (6 mo. ago)
P Alexander
Linley and Simpson were recently brilliant for me with ending my rental tenancy with them as I was purchasing a new property also through them. They were great on both areas, really flexible and understanding and in regular communication with me.<br><br>Special thanks go to Michael who really helped me to secure my offer to buy. To Ines who was fantastic in helping progress my purchase where things became difficult, making sure the purchase happened as quickly as we could make it. And to Alex in rentals who was brilliant about being totally flexible with when my tenancy needed to end given the uncertainties with the purchase. Everyone was very patient and communicative with me, helping me on both grounds and making this happen. Thank you everyone!
Seller
13th Mar 2026 (7 mo. ago)
S Brain
Worst letting agency in the country they have rude staff members and it’s a constant fight to get anything done
Landlord
11th Mar 2026 (7 mo. ago)
C Coleman
10/10 recommend. They were so on it with everything and got us moved in within a week of putting in the offer! Elliot in particular was extremely helpful throughout the process.
Tenant
9th Mar 2026 (7 mo. ago)
I Brett
Ella was very friendly and helpful in helping me find a flat. Thank you!
Tenant
23rd Feb 2026 (8 mo. ago)
C Gurung
On behalf of CRM Ltd, we manage a Block of flats and individual property in Leeds. Linley and Simpson has been a revelation since we changed agent for our tenant find service with exceptional service, highly recommended.
Landlord
20th Feb 2026 (8 mo. ago)
M Cowling
Brilliant experience. Very professional and sold property with ease for me. Highly recommend.
Seller
19th Feb 2026 (8 mo. ago)
B Oram
Our experience using Linley & Simpson has been excellent. Their knowledge of letting properties is exemplary, every eventuality is carefully considered and explained with a smile, while at the same time finding a tennant.<br>The process so far has been simple and straightforward. Alex Marsh and Hattie Bowers have seen the process from start to finish with boundless enthusiasm and professionalism. We will not hesitate to use Linley & Simpson again in the future.
Landlord
28th Jan 2026 (8 mo. ago)
H Parkin
Angie, Micheal and Karl could not be more helpful, supportive, patient generous with their time. I’m very grateful to you all. :-)
28th Jan 2026 (8 mo. ago)
A Hamilton
Really lovely team and made the move really smooth
26th Jan 2026 (9 mo. ago)
L Heron
Ella was great at helping to secure my new rental property. Clear and concise communication with a positive attitude.
Tenant
25th Jan 2026 (9 mo. ago)
S
RENTER REVIEW: Completely unacceptable service. Serious issues like damp and mould were ignored, and a major leak from the upstairs toilet into my flat was left unresolved for about two weeks. After it was finally fixed, no cleaner was provided. I was also given misleading information about the pet policy — I was told they had checked with the landlord, but when I contacted the landlord directly, they confirmed no communication had been sent to them. If you want problems dealt with properly and honestly, look elsewhere. And no, I won't send you an email with more information, you have all the information here - stop acting like you can improve your service.
Tenant
14th Jan 2026 (9 mo. ago)
L Barrand
Absolute 5* service from Kieran on our house sale!<br>From what seemed like an easy one (house sold from the first viewing!), the process ended up been far from smooth sailing...<br>He would always keep us in the loop with any updates, and answered our questions before we needed to ask them, really helping to push it all through. And now we're in, and very happy!
Seller
7th Jan 2026 (9 mo. ago)
K Goodrum
Terrible company, fail to even do basic repairs in a timely manner when notified by their tenants on several occasions, despite the issues causing significant damage to neighbouring properties (and most likely the property they have let).<br><br>Fail to respond promptly to complaints too.
Landlord
20th Dec 2025 (10 mo. ago)
I Johnston
Currently selling my house through Linley and Simpson - Headingley and I have been so impressed with the service provided by Ibraheem throughout the process. He has been professional, proactive and worked hard to get contracts exchanged as quickly as he can. Highly recommend.
Seller
24th Nov 2025 (11 mo. ago)
S Fletcher
Hattie and Mark made this process far less stressful than it could have been. They were genuinely invested in finding somewhere right for us rather than trying to sway us on the first viewing we had. Been a very straightforward process which we are super grateful for and love our new space :)
16th Nov 2025 (11 mo. ago)
S Ramsay
Avoid this agency at all costs.<br>Repairs are slow, cheap, and sometimes unsafe — and rent rises steeply every year. It’s also their apparent policy to deduct from your deposit for “cleaning” no matter what, even when the check-in report proves the property wasn’t professionally cleaned.<br><br>Throughout the tenancy, urgent repairs dragged on for days. When the boiler broke in mid-winter, we went without heating or hot water for several days. The contractors they sent damaged the hot water tank and took even longer to fix it.<br><br>Bathroom works were done to the lowest possible standard — tiles replaced with a plastic board that pooled water on the windowsill. When mould appeared due to a broken extractor fan (their own contractor said it needed replacing), they refused to act.<br><br>When the smoke alarm failed, we were told to ask a neighbour to remove it ourselves — something their own contractor later described as unsafe.<br><br>At the end of the tenancy, they tried to charge for “professional cleaning,” despite written evidence that the property was not professionally cleaned when we moved in. They ignored this completely, took over a week to respond to every email, and refused to discuss it reasonably.<br><br>I’ve attached photos of the areas they claimed needed to be “returned to a professional standard.” These are the same areas they previously accepted as "professionally cleaned" on move-in, despite them accepting the check-in report in which we stated this was not the case.<br><br>If you must rent through Linley & Simpson, prepare for long delays, low-quality maintenance, and endless deposit disputes.<br>And avoid dealing with Anastasiia — consistently rude, unhelpful, and painfully slow to respond.
Tenant
31st Oct 2025 (11 mo. ago)
L Rogerson
From first meeting the agent from Linley & Simpson ,I have been most impressed with the level of service & attention to detail. Nothing was too much trouble ,indeed they were very helpful even helping me to sort out my own purchase when I couldn't manage to ,due to my limited technology skills.<br>I did have my house up with another local agent before i changed to Linley & Simpson, but found that it was a disappointing experience overall. Within a few weeks of Linley & Simpson marketing my property , I had two offeres from people in a position to proceed.<br>I would definately recommend Linley & Simpson to anyone wishing to sell their property.
Seller
16th Oct 2025 (1 year ago)
A DeluxeCleaners
Great Company to work with. We did Property Cleans. Very Good Communication. High Level Professionalism.
26th Sep 2025 (1 year ago)
J Webby
Rented a property for 3 years from linley. They (and the landlord) refused and ignored our reports about increasing mould in the property throughout the tenancy (only coming to look at it two weeks before the end of our tenancy).<br><br>Similarly, when we moved into the property the central heating was completely busted, we reported this regularly and it only took them a year and a half to come out and fix it! When I told them we wanted a slight reduction of 50 pounds for every continuing month without heating I was met with hostile attitudes and general arrogance from staff. Eventually they agreed to one month of reduced rent (of 50 quid) and came out to fix the heating. Once fixed it broke again instantly (the boiler was from the early 90's) and they just went back to ignoring our repair requests.<br><br>The cherry on top was the 300 pound cleaning charge at the end of our tenancy. In the deep clean invoice it clearly shows that the areas of the house that needed cleaning predated our tenancy (which we have photographic evidence of in the original inventory).<br><br>Their other excuse was that a deep clean was done on our arrival so must be done to bring it to the same standard (a lie I presume they tell everyone). On our first day at the property we spent more than 8 hours cleaning the rubbish and dirt of the previous tenants and it was clear that no professional cleaner had been anywhere near this property (once again evidenced in our inventory which they seem to just ignore).<br><br>So basically the moral of the tale is these guys will actively leech every penny from you then gaslight you when they are not fulfilling their duties and responsibilities. They will 100% protect the landlord over you and try demean you when you have valid claims that could inconvenience you.
Tenant
6th Sep 2025 (1 year ago)
J Stamp
Great job from Michael Davies he went over-and-above to get our deal done, cheers
1st Sep 2025 (1 year ago)
Z Ali
Karl Stead is a massive credit and asset to this agency, he is incredibly thorough and has a genuine care for all clients and their dealings!
30th Jul 2025 (1 year ago)
K Rasouli
Disappointing tenancy experience with Linley & Simpson<br>I was charged £144 for deep cleaning, even though I returned the flat clean and in the same condition I received it. Ebony Robinson, Daniela Diaz, and Trey provided information that was sometimes conflicting and unclear, which made resolving the issue frustrating. The way the situation was handled felt disorganised and confusing. Based on my experience, I would hesitate to rent through them again and suggest others consider this carefully before renting, especially if you want clear communication and fair treatment.
Tenant
3rd Jul 2025 (1 year ago)
B Hamid
Ella has been incredibly helpful and professional throughout the entire process, from the initial viewing to handing over the keys. Everything went smoothly, and she was always responsive, understanding, and supportive. I really appreciated her clear communication and friendly approach. Highly recommend her service!
30th Jun 2025 (1 year ago)
P Chen
Try your best to avoid them. They are the most dishonest, disrespectful and unprofessional agents I have ever dealt with.<br><br>Extremely unprofessional experience. I scheduled a viewing two weeks in advance, was told multiple properties would be arranged, but only one was ever confirmed.<br><br>The day before the viewing, I was sent a last-minute text saying I must respond within 2 hours (by 12pm) or it would be cancelled — no formal email, no follow-up. I replied in the afternoon and even called the agent, who told me she would send the address. She never did.<br><br>I only found out the viewing was cancelled the next day when I called again. No explanation, no apology.<br><br>If this is how they treat people who are ready to view and rent, I can’t imagine how bad it gets after signing a contract.
Tenant
22nd May 2025 (1 year ago)
F Anjam
Booked a viewing, took the day off to attend, confirmed the viewing the day before, waited outside the property for over half hour and no one showed up. Complete waste of time.
10th May 2025 (1 year ago)
M Moore
Linley and Simpson generated a lot of interest in our investment property very quickly, leading to an early agreed sale. Kieran Smith handled the offers professionally and achieved a great sale price.
Seller
13th Feb 2025 (1 year ago)
E Simmonds
Have received over 20 spam emails from them even though ive requested twice to not receive said emails. I don’t know how they even got my email but it feels like harassment at this point. Sometimes i even receive emails at 2am. It’s absolutely telling of this company and is an issue which not only me but many of my friends have been experiencing.
12th Feb 2025 (1 year ago)
L L
I am a landlord, and Courtney has been absolutely brilliant, really helpful, and efficient.
Landlord
22nd Dec 2024 (1 year ago)
A Walker
Avoid renting with Linley and Simpson. Has leaking windows, windows that don't close, mould and damp for over a year and now no boiler. Everytine you chase them it's always "speaking to contractors" and then they won't let you exit the contract. Initially heard good things but will say highly avoid using them
Tenant
27th Oct 2024 (1 year ago)
O Diamond
I've recently completed on a sale via Linley & Simpson (L&S) and had a very good experience. Michael Davies managed our sale from start to finish and I was extremely impressed. After contacting several competitors including L&S, it was Michael's attention to detail and overall approach that led to me choosing them. Throughout the process he was very professional, had a great attention to detail, balanced view and positive, but realistic outlook.<br><br>We had a few ups and downs with our chain (not L&S or Michael's fault) and Michael dealt with this superbly, always keeping myself and our buyers informed and acting very proactively to help the chain move forward. I felt I could trust him in his handling of potential buyers, regardless of the situation. He also went over and above on many occasions: working late to get our property listed before a weekend, coming round on a Sunday and his day off to take more pictures of the garden and managing and conducting viewings on his annual leave.<br><br>The team around him (Ryan, Paige and Kieron) should also get mention as they also supported very well and again it felt very thorough in their approach.<br><br>Ultimately, we got our sale through and for the price we hoped to get following Michael's advice. This is in no small part down to him and I would therefore have no hesitation in recommending him and L&S - he is a credit to his profession.
Seller
15th Oct 2024 (2 years ago)
J Moos
Estate agents get a bad rep and having had to work with Linley and Simpson it's easy to see why. Vendor of house we bought used them so we were forced to work with them. While things significantly improved when the individual we were working with changed, their overall level of services was awful. I tried complaining but of course they shut up shop and told me I could go to the Ombudsman. It seems it's mainly landlords selling their properties that use this firm. I would encourage people to look elsewhere.
Buyer
10th Sep 2024 (2 years ago)
J Carr-Whitworth
Michael's experience and knowledge were helpful throughout the process of buying my first home. With several properties in the onward chain there were some unexpected hiccups but he handled everything very competently.
Buyer
27th Aug 2024 (2 years ago)
Adnan
Miss Ellie Harris solved our problem she is very best kind and solved our flat maintenance issue within 1 day. she is absolutely incredible! She treated me like I was a family member. Thanks Miss Ellie Harris u r one of the best in headingly branch. The flat leakage problem was very difficult to sorted out bcoz we were stuck from last 1 week but it’s done Alhamdulilah….
Tenant
12th Jul 2024 (2 years ago)
S Rya
Very Bad experience with Services and repairs, facing the problem since shifted , the lady downstairs will knock the door every day about leakage from our flat, plumber always comes Day before weekend and will turn off water for 4/5 days, without informing he leaves and when i call the team they will say we waiting for contractor. It’s not a joke to Turn the kitchen water off for 6 days and call Team replies”” use bathroom water to do cooking and Wash dishes”” hilarious, No option left after calls and email complaints ,so Had to leave this review.
Tenant
10th Jul 2024 (2 years ago)
J Bocheva
My husband and I are over the moon about our new home, and we couldn't have done it without Kieran Smith's fantastic help. Kieran was always there for us, no matter how small or silly our questions were, and he kept us in the loop every step of the way. We recommend Kieran and the team from Linley & Simpson to anyone looking to buy or sell a home - they are the best!
Buyer
30th Apr 2024 (2 years ago)
G Rodger
Excellent - professional and efficient service, Ellie was very quick in responding to emails and the whole process was seamless. Second time I've applied to rent a property with L&S in recent years and I would certainly recommend.
Tenant
30th Jan 2024 (2 years ago)
A Duggan
Michael and the team at L&S have been excellent throughout the process of our house sale.<br>They also managed our let for several years.<br>Highly recommended.
Seller
29th Jan 2024 (2 years ago)
E Hasa
The worst emergency help I have ever seen I had a electric power cut and I have a 3 months newborn in the house and I call emergency contact to sort out the problem 3 times no one came and now I have to pass the night without hitting in this cold with the baby ! Disappointed
26th Dec 2023 (2 years ago)
J Forrest
Really grateful for all of Ellie’s efforts in helping us sort out a new rental property just before Christmas! It’s been stressful trying to get sorted at such a busy time of year, but Ellie has made the process as easy as she could for us. We were having little luck in finding a property, but from meeting Ellie for the first time at the property, to paying the holding deposit, and another viewing in between, the whole process took just 6 days! Thanks again!
Tenant
20th Dec 2023 (2 years ago)
R Ogle
We would like to thank kieren for all his help in the sale of our property. Very helpful arranging trades people to clear the property and getting the sale through as we do not live locally and unable to travel. Would recommend this company and use again.
Seller
19th Dec 2023 (2 years ago)
J Tranter
I am very grateful for the service provided by the Linley and Simpson Headingley branch in helping me and my partner relocate within Leeds in very short notice!<br><br>Specifically I would like to thank Mark Nowoslawski, who has been extremely professional and communicative throughout the entire process, from the viewing to follow-ups, contracts etc. He has put aside time to reassure us presumably outside of his normal working hours, he has provided guidance and solutions to all of our problems and requests.<br><br>I would happily use Linley and Simpson again to rent, and would recommend Mark in a heartbeat for anyone trying to make sense of the market.
Tenant
13th Dec 2023 (2 years ago)
M Reid
Mark and Karl have been very professional and helpful in setting up my tenancy agreement. Thank you
Tenant
6th Dec 2023 (2 years ago)
Marick2009
Mark and Ellie were helpful and kind to help me find a place, unfortunately, the services afterwards is not very good. They do not come to do the repairs. their is mice in the appartement. they didn’t disclose that the area was very noisy. Their is fireworks almost every night , and even late a night (midnight and later)
Tenant
5th Dec 2023 (2 years ago)
A White
The service we received originally from Roxanne and latterly with Kieran was exceptional. All the queries and there were plenty from the purchasers solicitor were dealt with speedily and courteously and I would recommend Kieran to anybody who wants a first rate service<br>Thank you Kieran
Seller
30th Nov 2023 (2 years ago)
Anonymous Tenant
We are extremely impressed by the service received from Jake Aldridge of the Headingley branch. Received an appointment to view a flat very quickly and had confirmation that we were successful in securing the flat the next morning. Very efficient, excellent service, extremely friendly and helpful!
Tenant
10th Jul 2023 (3 years ago)
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