They provided a detailed analysis of the property when they came to view originally.
They gave a fair valuation and offered free photographs and drone shots.
They kept sending messages about viewings and the feed back afterwards
All great stuff but they sold a difficult property within three months.... Read more
Seller
19th Feb 2026 (27 days ago)
Arrived on time
Accurate info shared
Not pushy
Professional yet friendly... Read more
Seller
23rd Jan 2026 (8 weeks ago)
Due to lack of interest from all of Your advertising outlets, and our existing arrangements to spend December and January doing Christian Missions in India, we reluctantly had to Postpone the selling of our home which meant losing the chance to buy our "dream home in Chirk bank".... Read more
Seller
22nd Nov 2025 (17 weeks ago)
Anonymous Homeseller
Can't praise them enough, house had been on the market for just under a year with another agent, switched to Monopoly and it was sold in a month.
The team were always there to advise me and guided us through the process with such professionalism.
Thank you... Read more
Seller
7th Oct 2025 (23 weeks ago)
Very helpful and fasts... Read more
Seller
2nd Oct 2025 (24 weeks ago)
Pleased with the service provided by Monopoly. A sensible valuation of the property was given and good representation photos produced for marketing. Good notification when viewings were booked and follow up feedback given. An offer was accepted within 10 days of going on the market. The sale consequently went through pretty smoothly afterwards.... Read more
Seller
25th Sep 2025 (25 weeks ago)
A+ could not fault them, friendly,helpful and imformative... Read more
Seller
20th Aug 2025 (6 mo. ago)
Really happy with our selling experience.
Agents are very knowledgeable, great at communicating as much information and feedback as possible, and keeping you up to date.
The marketing of the property initially was also great, completing the images and floor plan quickly and efficiently.... Read more
Seller
24th Jul 2025 (7 mo. ago)
Very happy with service provided.... Read more
Seller
24th Jul 2025 (7 mo. ago)
Very little correspondence,... Read more
Seller
4th Apr 2025 (11 mo. ago)
In general we had a positive experience. There was however a particular incident where one of their agents didn't properly put the phone done and then complained to a colleague about having to go back again to a buyer for a counter offer (for something that transpired to be down to their own mix up). The language used was significantly rude and unprofessional but the company have dealt with this internally and apologised. Hopefully a one off individual issue.... Read more
Seller
22nd Feb 2025 (1 year ago)
Could not fault the service from Monopoly.
Professional and efficient. Prompt communications . Excellent photos.
Would definitely recommend... Read more
Seller
16th Dec 2024 (1 year ago)
I was impressed with them at the start but the people doing the viewings often didn’t know which door to use to access the property and were generally not knowledgeable about it at all.... Read more
Seller
15th Nov 2024 (1 year ago)
Efficient and friendly staff.... Read more
Seller
27th Sep 2024 (1 year ago)
I would like to highly appraise Monopoly. Wrexham. From the valuation of my property and within 2 weeks finding a buyer subject to contract.... Read more
Seller
26th Aug 2024 (1 year ago)
Monopoly communication was good. Whoever I contacted them, they responded promptly. They were happy to come to my home when I wished to discuss things with them.
When there were enquiries from people wanting to view, they phoned me to discuss a convenient time & date, then followed that up with a text & email, & on the day of the viewing, reminded me again by text & email.
The viewings were followed up with a phone call & also an email giving feedback.... Read more
Seller
16th May 2024 (1 year ago)
Decided to go with Monopoly rather than any of the other 3 Agents that valued my property.
I was impressed by the knowledge and honest interest in me and my property.
I am happy with my experience with Monopoly and would recommend them as Agents... Read more
Seller
21st Apr 2024 (1 year ago)
I didn’t sell my property. I had one viewing in 6 months. So I took my property off the market... Read more
Seller
11th Apr 2024 (1 year ago)
Excellent customer service and skill well-done to the team... Read more
Seller
13th Jun 2023 (2 years ago)
David and Simon, thank you for your honest, and professional approach. Its not often that I feel that I should leave a review, however, you have both been fantastic and I am so happy I decided on Monopoly to sell my house. My best decision of 2023.... Read more
Seller
13th Feb 2023 (3 years ago)
Very competent, professional and reassuring... Read more
Seller
12th Sep 2021 (4 years ago)
Sold 3 properties with Monopoly this year.
Staff are all very friendly, helpful, and most of all down to earth and all provided outstanding customer service. Highly recommend.... Read more
Seller
9th Jul 2021 (4 years ago)