S Ray
Really helpful in finding me and my partner our new home - went above and beyond to not only find us the right place but get us moved quickly. Best estate agent in Hull by a long shot.... Read more
Tenant
11th Aug 2025 (7 mo. ago)
I Emily
Unfortunately, I have to write this review. We've never had issues with any letting agents or landlord since we started renting not until we came across Neil Kaye, initially they were very nice not until the end of our tenancy that they synergized with the landlord to take above 80% of our deposit and wanted to give us less than 20%, claiming damages that are not to be, to the extent of saying we left a big hole in one of the bedroom, which wasn't true. We tried to call them so resolve it amicable but they said we should dispute it through DPS. Fortunately for us, after much investigations by DPS, we were able to get about 78% of our deposit back, they just gave them money for cleaning which is normal on every house move. So I won't recommend unless you are ready to let go your deposit or dispute it via DPS.... Read more
Tenant
29th May 2025 (9 mo. ago)
T Tianaslim
Neil Kaye would give you a dirty and mouldy apartment and drag your deposit with you at the end of the tenancy even if you handed over a better state of apartment than it was when you first moved in. They are so terrible. As a previous tenant I would advise you to avoid them at all costs... Read more
Tenant
23rd May 2025 (9 mo. ago)
Z shahzadi
I have been a tenant with them for the past few months and have had an excellent experience. They are highly professional, always responsive to any queries, and consistently provide great support. The staff is helpful, and they offer a high level of flexibility.
Highly recommended!... Read more
Tenant
20th May 2025 (9 mo. ago)
J Hickling
I am a landlord and repeat customer, on this occasion I made contact to rent out a house. I always find everyone cheerful, helpful and professional at Neil Kayes. Cheryl and Jamie kept excellent communication and were proactive and supportive to both my tenant and myself throughout this process,
therefore making it easy for all involved.... Read more
Landlord
7th Dec 2024 (1 year ago)
J Marwood
Everyone there is so professional and efficient. Feels like a very personal, local old school type of service. Id definately recommend them.... Read more
9th Aug 2023 (2 years ago)
J Hamon
From viewing to purchase of our new property, Neil and his staff were thoroughly professional, helpful and caring. Nothing was too much trouble and they guided us through the transaction seamlessly. We would 100% recommend them.... Read more
Buyer
18th Dec 2022 (3 years ago)
V Poulter
Excellent service from start to finish. Cheryl goes above and beyond.wouldnt hesitate to recommend neil kaye in the sale of properties x Thankyou to you all xx... Read more
Seller
2nd Dec 2022 (3 years ago)
R Hairsine
Thanks to Neil, Cheryl and Ben for the hard work 5* Thanks... Read more
22nd Sep 2022 (3 years ago)
J ASON
Viewing booked for 23/08/22 PM, after estate agent was late with no courtesy phone call, I contacted the office and was told they were 'not normally late'. After my 15 minute slot was nearly up, office phoned to apologise, saying agent was minutes away, as I was on a strict viewing schedule I left after 20 minute no-show. I have viewed with 5 other companies in Hull, all were on time.
For buyers: factor in they may be late, so leave plenty of wiggle room.
For sellers: personally I would avoid this company.... Read more
25th Aug 2022 (3 years ago)
S simpson
A brilliant service really professional but also kind and very helpful. Nothing was too much trouble. It was so refreshing to have such a great and caring team during the sale of my property. I would absolutely recommend to anyone.
Thank you... Read more
Seller
16th Aug 2022 (3 years ago)
H Homes
Always friendly and helpful when we are looking hot out next investment.... Read more
6th Jul 2022 (3 years ago)
Neil and Cheryl were brilliant. Kept us up to date through the whole transaction nothing was too much trouble. All phone calls returned and emails answered never once had to chase them up as really on the ball. Offered some excellent advice throughout the transition and saw it through to an excellent conclusion and stayed with us all the way. If we were staying in Hull would use no one else but we're off to distant places so won't be able to again unfortunately. No hesitation in recommending them to anyone not a chain like W H Browns but a family run firm and it shows! Well done to you both a real pleasure of a transaction at a potentially stressful time.... Read more
Seller
8th Mar 2022 (4 years ago)
J Sanchez
Great friendly service and Neil provided me with an efficient and free valuation. Good prices for sellers.... Read more
Seller
26th Sep 2021 (4 years ago)
R Brind
Exemplary service from Neil and his team, their market knowledge for the area is second to none. 4 viewings and offers before the property was officially online. Excellent communication throughout the sale to final completion. Wouldn't hesitate to recommend and will definitely use again.... Read more
Seller
17th Jul 2021 (4 years ago)
A Claxton
Very quick to respond to email phone calls .. sort out viewing that suit customer xx will definitely look for property with them to view ?????... Read more
25th Apr 2021 (4 years ago)
A Debbie
Personal vist by neil, good photos , perfectly worded advert, office staff work hard from start to finish keeping us informed. Highly recommended local company ,shop in good location, we sold on our third viewing.... Read more
Seller
1st Apr 2021 (4 years ago)
Did all the viewings and kept us up to date... Read more
Seller
25th Dec 2020 (5 years ago)
J Welsh
Brill landlords... Read more
Landlord
30th Nov 2020 (5 years ago)
G Bontoft
Very well run business... Read more
2nd Oct 2020 (5 years ago)
S Kirton
We had quotes from a few different estate agents, Neil Kaye's wasn't the cheapest quote we had, but definitely worth the money spent. Brilliant company to deal with, property was up for a week before it sold. Then lockdown happened which put everything on hold, but Neil Kaye's kept us up to date every step of the way. Very professional, friendly and made the experience very easy.... Read more
Seller
6th Aug 2020 (5 years ago)
P Maunsell
Very helpful staff and very reasonable rates. Will definitely use them again.... Read more
22nd Apr 2020 (5 years ago)
B Lane
Neil will give you a first class service.so I have no problem recommending him.... Read more
17th Mar 2020 (6 years ago)
J Bainton
What professionals these guys are! Friendly , imformative and great correspondence.
Keep up the good work and your reputation..????????... Read more
25th Feb 2020 (6 years ago)
D Dinah
Very helpful and friendly staff.... Read more
16th Sep 2019 (6 years ago)
H Movers
Friendly and professional service on Newland Avenue.... Read more
2nd Jul 2019 (6 years ago)
M Slater
Work on a professional basis with Neil Kaye estate agents and always found them to be very organised, enthusiastic and reliable. amba Domestic energy Assessors Ltd... Read more
18th Feb 2016 (10 years ago)
H Joanne
Very helpful!!... Read more
6th Feb 2016 (10 years ago)
R Clarke
fantastic team work.... Read more
6th Jul 2015 (10 years ago)