A Stone
Our experience choosing Sawyer and Co to sell our property was the correct one. From the very beginning of the process everyone involved was honest, supportive and easy to get in touch with when needed. We sold our property quickly through this estate agent and it felt like the whole team cared about our search to find our next family home. Highly recommend.... Read more
Seller
27th Feb 2026 (19 days ago)
Haha
The agent responded quick and professional. Tracey Marla provided a high standard of management service. She has been taking care of my tenancy since 2021 until now. I am satisfied with her service and highly recommended to the one who concerns professional and outstanding management services.... Read more
Tenant
26th Feb 2026 (20 days ago)
L Moshgi
I would like to leave a review for my property manager Tracey Lewis MARLA (Senior Property Manager) and inspector Ceri Jackson.
Tracey has always been extremely responsive, hands-on, and professional. She is friendly, reliable and always prompt in replying to any queries or concerns I have. Since Tracey took over the management of our property, I have never had any issues — everything has been handled efficiently and with care.
Our usual inspector now is Ceri Jackson, who has also been amazing. She is thorough, approachable and makes us feel well looked after during inspections. The experience with both Tracey and Ceri has been consistently positive and reassuring. thank you for looking after us.... Read more
Tenant
26th Feb 2026 (20 days ago)
Daniel
We have worked with several letting agents over the years, and I can honestly say that Sawyers stand out for their consistency, professionalism, and reliability. They have taken very good care of our property and managed it with a steady, measured approach that gives us real peace of mind.Communication has always been clear, prompt, and professional. We are kept well informed, and advice is balanced and sensible.
Most importantly, Sawyer & Co supported us through a particularly difficult period with tenants. They handled the situation calmly and competently, guiding us through what could have been a very stressful process. We have had some poor experiences with other agents in the past, but with Sawyers we can genuinely relax in the knowledge that our property is in safe and capable hands. We would not hesitate to recommend them.... Read more
Landlord
26th Feb 2026 (20 days ago)
J Brooker
Can't fault the experience with sawyer and co, always quick to reply and kept us updated on everything regarding our flat... Read more
Tenant
26th Feb 2026 (20 days ago)
D Brown
Very approachable and easy to contact. Sorts issues swiftly.
Confident that she manages my property.... Read more
Landlord
26th Feb 2026 (20 days ago)
B Kilvinski
I have used Sawyer & Co for over 10 years and have always been satisfied with their communication and resolutions to any issues. I don't think I would ever use anyone else.... Read more
26th Feb 2026 (20 days ago)
J Borg
Sawyer&Co are a great letting agent with lovely staff, they all work very hard in helping you and giving the best they can, when you need it. my property manager Jess Fowler is one of the best i have had as a landlord, she is excellant, she carrys out her job in a very competent and professional manner, you never have to ask her twice or chase her for anything, she knows her job and is at the top of what she is doing, she has never let me down in anyway at all and is always there and everything is done, like a magic fairy. I could not ask for better.... Read more
Landlord
25th Feb 2026 (21 days ago)
M mcrory
We have had our Panorama Unit 5 rental managed by Sawyer for the ten years since we acquired it. We have the full management option (which includes rent collection and all maintenance management, plus securing and handling tenants).
In that time, we have found that all aspects have been handled in a fully professional manner. Tenant liaison is very good, liaison between us and the property manager is excellent, monthly rent payments are handled efficiently, and clear invoices, showing all transactions, are issued promptly. On the occasions when tenant changes have had to be made, we have found that the process has been handled to a high professional standard. The Sawyer property inspection regime is a strong element of their work.... Read more
Landlord
25th Feb 2026 (21 days ago)
K Litten
My experience as a landlord has been that the staff at Sawyers work hard to make my life as easy as possible by staying on top of everything that needs to be done and that they also do their best to make sure that when repairs or maintenance are needed they're done quickly, to minimize inconvenience to the tenants. The Marketing Department produced a fantastic brochure to market the flat when it became vacant and there's never been more than a few weeks between tenancies.... Read more
Landlord
25th Feb 2026 (21 days ago)
S Nair
Recommended Agency.Have been with them for 2years,always supportive and quick.... Read more
25th Feb 2026 (21 days ago)
L Mumford
Staff are older so that means they are more reasonable. Very competent team and good prices. Very pleased with them. Unlike with some of my other agents.... Read more
25th Feb 2026 (21 days ago)
G Jerrit
Were very effective at sorting out our house purchase.... Read more
Buyer
24th Feb 2026 (22 days ago)
C Nicklin
We felt confident that the right things were happening when dealing with Sawyer and Co. We were able to ask as many questions as we needed and never felt we were being annoying. We had confidence that the house would sell and we would be able to buy with Sawyer and Co.... Read more
Seller
22nd Feb 2026 (24 days ago)
B Coyne
Clear, fair realistic valuation with no over pricing of the property just to get the job, excellent photographs not distorting the size of rooms!
Professional viewings handled well with feedback.
Once we had an offer, we had a personal sales progressor who kept us informed of all stages of the sale throughout the chain and
communicated with us and our solicitor regularly and always answered the phone if we needed to speak to her!
We were happy with the sale price we achieved, the communication and the professionalism of everyone we dealt with at Sawyer and Co.... Read more
Seller
20th Feb 2026 (26 days ago)
Justine
Great agency !... Read more
20th Feb 2026 (26 days ago)
N Miller
Everyone involved with the process were amazing from James to Bob to Kelly.
Thank you all... Read more
Seller
20th Feb 2026 (26 days ago)
R Rummery-Milne
We dealt with James and Bob, from the Hove office, for the majority of our purchase who were both very helpful and always responded to our queries quickly. We also dealt with Kieran whilst James was away, who was exceptional. We had an issue with the seller’s solicitors which we came to him with on Friday afternoon and he got back to us with an answer on Monday morning.... Read more
Buyer
20th Feb 2026 (26 days ago)
C Molloy
Sawyer & Co have been amazing from the very start. As a first time buyer it can be overwhelming but Daisy, Simon & Kelly have been so helpful. They are quick to respond, able to re-arrange viewings to suit your schedule and answer all your questions. Would highly recommend if you’re looking for a reputable agency to help you buy!... Read more
Buyer
18th Feb 2026 (28 days ago)
S goode
While looking for a property we had the help of Jackie who was absolutely lovely and amazing as she did the best she could to find what we were looking for within our price range. Jackie was so friendly and helpful the whole time we were looking for a property I highly recommend asking for her.... Read more
5th Feb 2026 (6 weeks ago)
T ahmed
We viewed several properties with Sawyer and Co all booked through Kelly. She did a great job keeping us informed about the properties and excellent support when making an offer. She was friendly and professional and made searching for our first home much easier.... Read more
Buyer
5th Feb 2026 (6 weeks ago)
H Jackson
From start to finish we had an excellent experience with Sawyers. Chris was easy and pleasant to deal and had a calm, logical, helpful approach which we appreciated. We took his advice on pricing and the house sold within 4 weeks to a great buyer. The whole team from the office staff to the guys doing the viewings were excellent and they restored our faith in estate agents after a previous poor local experience. Would not hesitate to recommend.... Read more
Seller
8th Oct 2025 (23 weeks ago)
A Haigh
Kerry-Anne helped me through a difficult process of changing tenants in my flat. Her helpfulness, support and expertise was really outstanding. I would definitely recommend Sawyers and Co. Thank you to all the team. Anna x... Read more
Landlord
23rd Sep 2025 (25 weeks ago)
M Musu

We had the misfortune of using Sawyer & Co in Brighton to sell our property, and it has been nothing short of a nightmare. When we first approached them, they promised us they were the best, that they would handle everything, and that the process would be smooth. In reality, it was the complete opposite.
It took them months to find a buyer, and once they finally did, we were constantly misled about the timeline. They assured us completion was imminent, only for it to drag on for another four months. Throughout this time, communication was appalling – emails often went unanswered, and when they did respond, they were dismissive, unprofessional, and at times outright rude.
To make matters worse, Sawyer & Co held the only key to the property, and the day before the supposed completion, they suddenly demanded I get work done on the house. I was forced to pay to have this done within 24 hours, only to then discover that the completion had been delayed yet again.
A particularly unpleasant experience was dealing with Bob, who was often rude, unhelpful, and clearly more interested in getting paid than in providing any real service. The promises made at the start were completely abandoned once they had our business.
Overall, this has been a disgraceful experience from start to finish. If you are thinking of selling your property, I strongly recommend avoiding Sawyer & Co – save yourself the stress, wasted time, and frustration.... Read more
Seller
18th Aug 2025 (6 mo. ago)
F Lee
We have been under our managing agent Ms. Kathy Jarrett’s care for nearly one year now. Her professionalism and customer-focused service has made our quality of life to the best an agent could offer.
We highly highly recommend our managing company. Their level of service is unbeatable. Thank you Sawyer & Co! We are very pleased.... Read more
Landlord
15th Jul 2025 (8 mo. ago)
A Elizabeth
Jackie was absolutely perfect, very informative and helpful. Would recommend ????... Read more
T Ingman
Kelly and the Sawyer and Co team was a huge help in the entire process from initial consultation to house viewings all the way to offer acceptance. When we eventually move again I will be going to Sawyer an Co again to use their services.
Thanks guys!... Read more
Buyer
22nd Jun 2025 (8 mo. ago)
Great communication throughout the whole process... Read more
Seller
20th Jun 2025 (8 mo. ago)
G Hale
Kelly is amazing and always so helpful!... Read more
B Watson
We recently sold and purchased properties with Sawyers & Co and had a very positive experience. Kieran Carter in particular went above and beyond to ensure the procedure was as relatively painless as possible - we are grateful to him and would definitely recommend.... Read more
Seller
9th May 2025 (10 mo. ago)
M Nicholls
Jess and Danica were extremely amazing in helping us find our new home! They were quick to reply to emails and helped us move things along to quickly. Thank you!... Read more
1st May 2025 (10 mo. ago)
We sold and brought our mums properties through Sawyers and it was a seamless process throughout. Kieran Carter was a delightful estate agent. He was approachable, friendly, very knowledgeable in all areas and managed to get the perfect deal my mum wanted. He was always available as and when we had any queries. Thank you so much Kieran - can’t recommend Kieran and his team more. Our whole family will definitely use Sawyers again in the future.... Read more
Buyer
9th Apr 2025 (11 mo. ago)
C Park
Very smooth and a pleasure to work with selling the house to a good outcome!... Read more
Seller
7th Mar 2025 (1 year ago)
M Pearce
Cerys was very helpful with all the questions / concerns I had.
She definitely went above and beyond in helping me find and secure the property I am now renting.
She is by far a great asset to her company.... Read more
Tenant
5th Mar 2025 (1 year ago)
G Christoforou
We rent out approx 15 flats with Sawyers and we have always found them to be organised, helpful, proactive and professional.
We have been delegated Tracey Lewis as our Personal Property manager, and we cannot praise her enough.
It gives us peace of mind knowing that Tracey knows everything about each property. Tracey fully understands our needs, and nothing is ever too much for her.
Ceri Jackson is also our delegated property inspector, who is amazing. Together we inspect all properties, and put actions into place where needed.
Kerry-Ann and the rest of the lettings team are also always incredible.
If you are a landlord and are looking for a ;letting agent, look no further.... Read more
Landlord
28th Feb 2025 (1 year ago)
T Willers
I have had two rental properties let through Sawyer & Co. within the last year or so.
As this was my first time being a landlord, I met a couple of agents. Kerry-Anne and the team stood out head and shoulders above the rest. Genuinely Interested in the property, extremely knowledgeable of the area and market, and took the time to make sure everything had been clearly explained and understood.
Beyond this their service has been reliable, efficient and with fantastic communication.
Having met many agents in the last couple of years, I can’t recommend enough.... Read more
Landlord
28th Feb 2025 (1 year ago)
J Nixon
Easy to deal with and hassle free property management from Tracey!... Read more
28th Feb 2025 (1 year ago)
L Carlino
Sawyer and Co demonstrated outstanding professionalism, both through their polished business appearance and their expert knowledge. Their attention to detail, communication, and dedication made the entire process of renting and relocating into a new area, smooth and stress-free.... Read more
Tenant
28th Feb 2025 (1 year ago)
H Väänänen
The Sawyer&Co team has been highly professional in finding us a new tenant. The process has been straightforward, and all the people involved have been very friendly and professional.... Read more
Landlord
28th Feb 2025 (1 year ago)
O Ghemmaz
Sawyer & Co has been great all the way throughout the process and still to this day. A very friendly and responsive team. I would absolutely recommend working with them, especially when we know renting or buying is always stressful process, they’ve made us super easy.... Read more
28th Feb 2025 (1 year ago)
M Rix-Martin
Kerry -Anne and the Rentals team . Thank you for your genuine support and advice whilst helping me rent my property . Was a stress free experience.... Read more
Landlord
26th Feb 2025 (1 year ago)
Z Phillips

From the time I walked into the office of Sawyers in Hove and met Esme who showed me around my current rental property I felt totally at ease . She explained everything in detail including all costing and secured the rental for me .
From then on in everything has run smoothly and annually I’ve been able to carry on without any stress to continue the rental.
I have been looked after by the management team and would like to mention Ceri who has always managed to fall in with my somewhat busy work life when inspections are due .
Any problems which are very few and far between have been solved immediately in-fact I have never experienced such an incredibly efficient team making me feel very secure .
I have never had this attention with any other agency .Finally I have recently been working with Lizzy to secure and negotiate the next years rent for me .
Everything has been agreed and all paperwork, signed , gas safe engineers have attended my property and all certificates have been sent to me online .
Many thanks to a fantastic team and hopefully many more years rental from Sawyers . Highly recommend
Zena Phillips... Read more
Tenant
25th Feb 2025 (1 year ago)
K Holt
Sawyers is a very professional, friendly agent, so I’m delighted to be working with them. They have in-depth market knowledge and an excellent understanding of what landlords need and want. They respond to queries efficiently and professionally, they are very friendly and courteous, and, without a doubt, stand out from the other agencies in Brighton and Hove with their comprehensive service. Their office is welcoming and the staff are very approachable and knowledgeable. It is no surprise that a number of landlords have transferred over to them recently. Furthermore they install confidence that landlords’ interests are being looked after just as much as the tenants in the sense of renewals, that properties adhere to rental standards and everyone is informed throughout the tenancy. I particularly like how dedicated team members are assigned to specific properties so it is easy to get things done when need be.... Read more
Landlord
25th Feb 2025 (1 year ago)
L Turian
The agency was amazing! They accommodated me whilst applying for my dream sea front apartment, making the whole process very easy and enjoyable! Also, whenever I have an issue or I need help, they are super responsive and helpful!... Read more
25th Feb 2025 (1 year ago)
C Colquhoun
We purchased this pty (from Fine & Country) and decided to let it out immediately until we moved to Brighton. Within a very short time, Sayer had found us 3 suitable tenants all of whom met all our pre-requisites. From that point until the new tenants moved in, we have found Sayer's to be responsive, helpful and professional in all communications. Sayers fully manage the pty for us and have arranged all required services allowing us to collect the rent and feel comfortable that our home is being looked after by a good tenant and supported by an excellent letting agent.... Read more
Landlord
25th Feb 2025 (1 year ago)
S Francis
Great service, Simon found a buyer for my flat swiftly and bob chased the sale through. Flat sales are never easy however they were all over it. Really pleased with all they did. Even recommended them to one of my neighbours at the building and they did the same for him. That says it all in my book.... Read more
Seller
23rd Feb 2025 (1 year ago)
K Wakeling
Kirsten from the Hove Branch has been an exceptional mortgage advisor. I could not recommend her enough. She is kind, patient and understanding and has worked hard to get us the best deal possible. Thank you so much Kirsten!... Read more
15th Feb 2025 (1 year ago)
M Catchpole
Dreadful service. Worse company I've ever dealt with.... Read more
18th Sep 2024 (1 year ago)
A Bennett-Pitts
I would definitely recommend Sawyer & Co at Preston Park
If only other estate agents were like this.
Lucy Cratchley has been exemplary, full credit to her in navigating the purchase of my delightful new home.... Read more
Buyer
3rd Sep 2024 (1 year ago)
O FITZGERALD
Sawyer & Co dealt with the sale of our flat in Brighton. Everyone we worked with throughout the process were fantastic. Professional and not at all pushy, in the way that many estate agents are. In particular Kirsten who dealt with securing our mortgage for our onwards purchase and Lucy who was the sales progressor, were exceptional. They kept us well informored and offered us sound advice. Can't speak highly enough of the service. Thanks very much to all involved.... Read more
Seller
2nd Sep 2024 (1 year ago)
Ben
As an active buyer, I have had a fantastic experience with Sawyer & Co so far - they were attentive towards viewings & questions and were very transparent during the negotiation stages. I would strongly recommend Sawyer & Co to anyone who is looking for a smooth, efficient buying process.... Read more
Buyer
25th Aug 2024 (1 year ago)
J Thompson
Lucy was extremely helpful in my purchase.Always getting answers to questions quickly and communicating them professionally. A very helpful sales progressor.many thanks Jane... Read more
Buyer
15th Jul 2024 (1 year ago)
A Santamaria
I bought my first flat with Sawyer & Co. I'm very happy with the Sales progression agent, Lucy, who handled all communications with the sellers as well as solicitors brilliantly. Her role was extremely important to keep everyone informed and I don't know how we would've managed without her. Thank you so much Lucy!... Read more
Buyer
11th Jul 2024 (1 year ago)
T Well
I have just come out the other side of a very complicated and drawn out sale / purchase. Due to some tediously slow, archaic conveyancing, several miscommunications, and due to the fact it was a probate purchase with many beneficiaries involved - it created the perfect storm for further stress and extra legwork in order to see this one through. Along the way, Lucy Cratchley of Sawyer and Co was in my corner every step of the way, and we worked very effectively together to nudge and reassure other stakeholders. She is great at communicating and very supportive, and judging by other reviews on here has clearly delivered the same excellent customer service to other clients. Having a pro-active sales progressor is key to keeping stress to a minimum and Lucy definitely helped with this. Sawyer and Co have an asset there. Thank you Lucy!... Read more
10th Jul 2024 (1 year ago)
R D
Sawyer & Co managed my rental property for many years, specifically Tracey who was always so responsive and knowledgeable that I always felt in the best hands, and had complete faith in everything she advised us. We then sold the property through Kieran who always seemed very motivated to achieve a sale even during more challenging times! Then once Kieran had achieved the sale, he handed me over to Lucy who updated me on progress every week regarding the buyer, their solicitor, my solicitor, etc which is a real nice touch because a sale can take quite a long time so you always wonder what's going on, whereas thanks to Lucy's personable informative updates, I had complete peace of mind. Again, thank you to everyone there and I wouldn't hesitate to use you again.... Read more
Seller
10th Jul 2024 (1 year ago)
Peter
Sawyers we're really easy to deal with from the start. Once the offer was accepted I was put in touch with Lucy Cratchley who oversaw the selling process.
Lucy kept me up to date with the sale and gave me so much information, I felt like I had nothing to be concerned about during the sale process.
Without Lucy's help and information I would have had to contact my solicitor for any updates.
However, Lucy gave me all the updates I needed. Lucy made me feel so relaxed at a time which can often be a very stressful process..
I can only say, based on my experience that Lucy is very good at what she does....
Many Thanks... Read more
Seller
7th Jul 2024 (1 year ago)
A Thomas
I have been very pleased with the service I received from Sawyer &Co- all the staff were very helpful and understanding of the stress involved in selling a home and were supportive and efficient throughout .I would highly recommend .... Read more
Seller
7th Jul 2024 (1 year ago)
A Hattersley
Lucy was great at being available promptly to answer our questions and was reassuring when we had a difficult chain. She was the most helpful person we liaised with at Sawyer and Co. Thank you for your time and efforts.... Read more
24th Jun 2024 (1 year ago)
I Mcleish
Kieran, Lucy and the team provided an excellent level of expertise and efficiency in the sale of our house. They demonstrated calmly their ability to overcome the various issues which can arise in the sale of property. Thoroughly recommended!... Read more
Seller
19th Apr 2024 (1 year ago)
P grinham
Lucy has been so helpful kind and patient, guiding us through the final steps . Can highly recommend Sawyers and all team members especially Lucy and Kieran... Read more
19th Apr 2024 (1 year ago)
J r
Lucy was very helpful and responsive during a very long and complicated house chain sale. Great service!... Read more
Seller
18th Apr 2024 (1 year ago)
Alexandra
A hassle free move thanks to Lucy Cratchley.... Read more
26th Feb 2024 (2 years ago)
I Ltd
Lucy was great in assisting with the purchase of our property. She kept us up to date, was friendly and approachable and didn’t mind explaining bits we didn’t quite understand. Thank you Lucy and Team Sawyer & Co.... Read more
Buyer
24th Feb 2024 (2 years ago)
U Rose
Lucy helped us buy our first investment property and supported us all the way. Lucy is very knowledgeable and reassuring, professional and friendly. I would highly recommend Lucy for any sale or purchase.... Read more
Buyer
23rd Feb 2024 (2 years ago)
J P-M
What can I say, Lucy was professional from the start. She was very efficient in all aspects, from chasing solicitors and working with agents to get the sale through swiftly. Her communication was outstanding. Very pleased to have Lucy working on our side.... Read more
Seller
23rd Feb 2024 (2 years ago)
T Holmes
Over the years I have moved house many times, and have not looked forward to it. Dealing with Sawyer & Co was a whole new experience, especially the way Lucy Cratchly kept me informed all the way through. Rather than me guessing what was happening, Lucy regularly updated me regarding agents, solicitors and all aspects of the move.
I would not hesitate using Sawyer & Co again, especially if Lucy was involved.
Tony Holmes.... Read more
22nd Feb 2024 (2 years ago)
B Wood
Lucy Cratchly she was amazing with the sale of our house. Clear and consistent throughout the process... Read more
Seller
22nd Feb 2024 (2 years ago)
R Bushell
Lucy was amazing with our recent house purchase! She was fantastic and so motivated to work and everything went through so smoothly! I cannot thank you so much Lucy I will 100% recommend you to everyone who asks!!!!... Read more
Buyer
22nd Feb 2024 (2 years ago)
P Keeys
Absolutely excellent service provided by Sawyer & Co. The smoothest purchase of a property I've ever experienced. Special thanks to Lucy Cratchley who went above and beyond to make sure everything went through so quickly. Will definitely be using you again.... Read more
Buyer
22nd Feb 2024 (2 years ago)
R Mills
If you want the most professional lady in the business then Lucy Cratchley is the girl.
I was lucky to have Lucy assist me and things could not have gone any smoother. Updates, always chasing a complete professional.
I would highly recommend Lucy.
5 star service.
Thank you... Read more
22nd Feb 2024 (2 years ago)
D Jermyn
Thank you to Sawyer and Co and in particular to Lucy Cratchley for the professional and tireless work to make our move go through so smoothly, even when it didn't! Lucy was a complete star and we would not hesitate to recommend her to anyone moving house and considering instructing Sawyers.... Read more
22nd Feb 2024 (2 years ago)
C Briton
Lucy was so helpful and professional when I moved. I was so anxious and she really put my mind at rest. She always got back to me when I needed her to and made it a really easy process.... Read more
22nd Feb 2024 (2 years ago)
R Cannadine
I have dealt with many estate agents over the years but the team at Sawyer & Co have been second to none. Special mention to Lucy Cratchley who has been on hand to answer any questions I have and help every time I call. Really happy with the service, would highly recommend.... Read more
22nd Feb 2024 (2 years ago)
M woodhams
Really good experience, Lucy Cratchley was really prompt with replying to emails and I always felt that my questions were followed up on and the other agents always promptly chased for replys. Would recommend to family and friends.... Read more
22nd Feb 2024 (2 years ago)
C Podmore
I can’t recommend Lucy Cratchley enough, she is an absolute credit to Sawyer and Co and kept us in the loop all the way through our purchase, she moved things along smoothly and in a timely manner. She was informative and professional.... Read more
Buyer
22nd Feb 2024 (2 years ago)
Stacy
Fantastic service, Lucy Cratchley did everything in her power to help us with anything that cropped up. Kept things running as smoothly as could be, chasing solicitors etc and as we all know moving is a stressful time, and Lucy helped keep stress to a minimum. Would definitely go to her again if we ever move again.... Read more
22nd Feb 2024 (2 years ago)
A Fearon
Highly recommend.
Lucy Cratchley was very helpful and guided me through the whole process.
She communicated brilliantly with my solicitor and the vendors agent.
I can honestly say the whole process was stress free.
Thank you Lucy... Read more
22nd Feb 2024 (2 years ago)
Jackk
Thank you so much Lucy for your amazing work throughout the entire work process!! Your enthusiasm and a pure driven heart towards work is outstanding, thank you so much for helping us get the house of our dreams so quickly you are amazing and the best we have ever been with!!!!... Read more
22nd Feb 2024 (2 years ago)
R Cooper
As first time buyers, so far the Sawyer and Co team have been super helpful so far. Lucy Cratchley, as our Sales Progressor, is always quick to respond and proactive with respect to engaging across the conveyancers, sellers, and us.... Read more
Buyer
22nd Feb 2024 (2 years ago)
J Wickens

Lucy Cratchley acted as the sales progressor in the sale of a 10th floor penthouse apartment that we inherited when our uncle passed away in 2022. The sale was delayed initially due to probate and requiring a lease extension and complicated further as it then took place during the period when the new Building Safety Regulations were being introduced following Grenfell, the requirements of which were still not clearly understood by the solicitors involved in the conveyancing process let alone Estate Agencies. Lucy was very proactive in dealing with prospective buyer's solicitors, our own solicitors and in seeking to understand all the legal requirements of the new Act so as to keep the sale on-track and constantly kept us appraised of progress, issues to be resolved, potential solutions, etc. Left to the solicitors undertaking the conveyancing process, the sale would not have been completed as efficiently, certainly not within the same timescales and potentially, might not even have progressed to completion at all. She provided us with an extremely professional and highly effective service.... Read more
Seller
13th Feb 2024 (2 years ago)
Mich
Sawyer & Co Estate agents helped us sell our property which had been on the market for some time, with Lucy Cratchley, as our sales progressor, keeping us constantly informed and up to date throughout the whole process... Read more
Seller
4th Feb 2024 (2 years ago)
M Lobo
I have been really impressed with the service at Sawyer & Co. I have bought and sold many properties, and dread the process every time. I can hands down say, Sawyer & Co have been the best agent to date, always communicating and moving things along. Lucy has been fantastic in proceeding my current sale and for generally making it easy for me. I thoroughly recommend.... Read more
Seller
1st Feb 2024 (2 years ago)
H Williams
Lucy was absolutely fantastic during the sale of our house. Communication was constant, super helpful and reassuring. She did make the sale of the house go as smoothly as possible and was able to give advice when we needed it. Thanks Lucy!... Read more
Seller
29th Jan 2024 (2 years ago)
E Adler
I felt Lucy was a really safe pair of hands when I finally moved house last March. My buyer was putting huge and unreasonable pressure on me, and Lucy agreed to take over communications with him (as we weren't using a solicitor). She was always professional, but also supportive, cheerful and reassuring. I am pleased to have this opportunity to sing her praises!... Read more
Seller
26th Jan 2024 (2 years ago)
Peter
Lucy Cratchley's invaluable assistance was instrumental in facilitating the purchase of our property, ensuring seamless communication and progress among all involved parties. Our heartfelt gratitude to Lucy for her exceptional support throughout... Read more
Buyer
25th Jan 2024 (2 years ago)
J Eaton
Lucy provided excellent service throughout the entirety of my flat purchase. She responded to my queries promptly, chased other agencies when necessary, and I was able to contact her directly rather than via the office. Friendly, helpful & efficient - ..the perfect combination!... Read more
Buyer
23rd Jan 2024 (2 years ago)
L Moore
Decent ????????... Read more
22nd Jan 2024 (2 years ago)
L thomas
Lucy was wonderful to deal with and my purchase went through very swiftly and efficiently. I can highly recommend Sawyers and Lucy in particular. Lindsay... Read more
Buyer
22nd Jan 2024 (2 years ago)
K Allen
Lucy was really helpful and efficient when dealing with the purchase of our new property. Thanks for all of your help!... Read more
Buyer
18th Jan 2024 (2 years ago)
D Allen
Very proactive, felt they were really getting things sorted.... Read more
13th Jan 2024 (2 years ago)
J Goucem
Grateful thanks to Kieren James for his help and advice in getting our house sold. And a huge shout out for Lucy Cratchley (After Sales Co-ordinator) whose professionalism, patience and diligence at keeping the ball rolling, has been second to none! Highly recommended.... Read more
Seller
22nd Aug 2023 (2 years ago)
Very pleased with Sawyers. Kiran James and the team provided a calm and efficient service with excellence communication. The presentation,description and photography of the property was exceptional,
Highly recommended!
Iain.... Read more
Seller
12th Aug 2023 (2 years ago)
P Fairhurst
Worked really hard and effectively to secure a sale and then provided superb support to the sales process to manage expectations and keep the transaction moving forward. Highly recommended once again.... Read more
Seller
11th May 2023 (2 years ago)
J Williams
The whole team at Sawyer's were great, from the initial contact and great advice from Has to the positive impression made by Aaron and his ongoing help and encouragement to last but not least the support and hard work provided by Lucy helping to bring the process to a successful conclusion. We can highly recommend this estate agent!... Read more
29th Mar 2023 (2 years ago)
C Ansfield
Following recommendations from two sets of friends we instructed Sawyer & Co to conduct the sale of our home. Hassen Zahid is Senior Property Consultant with the company. Hass’s knowledge of the property market, the local area and his natural social ability sealed the deal for the sale within a few days of the launch.
During the conveyancing process Hass kept in touch with us until Completion.
We’d like to add our appreciation of the team at the Preston Park office and pass on a special mention to Lucy Cratchley, our super efficient sales progressor. Her professionalism, cheerful nature and tireless efforts to support us through the stages of the conveyancing process were second to none.
With many thanks indeed Lucy and Hass.... Read more
Seller
23rd Mar 2023 (2 years ago)
R Sobral
We are very grateful for having Sawyer & Co assisting us buying our first home. Everyone was very friendly, polite and professional and we have only good things to say about this agency. I want to thank specifically to Aaron and Lucy that helped us greatly with our purchase.... Read more
Buyer
22nd Mar 2023 (2 years ago)
T Freemantle
Sawyers were fantastic in helping us source and complete on a new property in Brighton. A special thanks to Lucy the sales progressor - we couldn't have completed on time without you! Thanks to all the team - you were great!... Read more
Buyer
6th Mar 2023 (3 years ago)
C Kelly

The Best service we've never paid for!
We completed in October 2022 so firstly a big apology that it has taken us so long to leave this review!!
Sorry for the long review but I feel if I keep it short I wont say enoughbutif I write more it's too long, here goes.
We are not actually customers of Sawyer & Co which makes the service we received all the more remarkable.
We were chain free buying a house which was empty, chain free and had gone through probate. It should have been the simplest kind of purchase. We made a mistake by going with an online solicitor in Birmingham who was monumentally inefficient and rude, and sloppy even by normal solicitor standards.
We were assured a completion date of mid august. We extended the lease on our flat and booked removals based on this advice. 3 weeks of that time were wasted by our solicitor childishly arguing with the other side because he “didn't like the way they were speaking to him.” We found this out retrospectively when begging him for an update didn't work and we had to resort to writing in all caps, underlined with the multiple exclamation marks. Thinking it was some kind of “own” against the other other side the buffoon forwarded the message thread he'd had with the other side which showed that he'd wasted 3 weeks of our extension on completely childish nonsense. He was the Head of Conveyancing by the way.
I won't say any more about him but just trust I could write pages about him, and I have the receipts for all his mistakes. If the purchase had fallen through we would have complained to the CLC (Council for Licensed Conveyancers).
That was our side.
The seller had their own reasons for being disinterested in the sale. And for privacy I wont say any more than that. We have since learned the reasons and completely understand but at the time all we knew was that the seller was very hard to reach. So much so that they only wanted to be contacted by email and would take days to respond to the simplest of questions.
Instead of moving into the house we had our hearts set on in mid august we put everything we had in storage and were technically homeless, living out of suitcases in Air B&B's (not cheap) and with friends. We still had no idea if the sale was even going to happen!
The shining light in this was Lucy! Even though we weren't her customers she gave us first class treatment and service. Her hands were tied with with her client ghosting her and when we couldn't get an update from our solicitor while we had been living out of suitcases wondering if the purchase was going to fall through, wondering if we'd made a huge mistake, and with our mortgage offer running out of time, Lucy was there for us.
She took every call with the same, calm, cheerful manner. The amount of times I'd called Lucy I would have expected to catch her in an off moment, a busy period or a down day, but she was always the same. During the toughest part of being homeless and being ghosted by our solicitor and the seller if I had detected a tone of exasperation or boredom in Lucy's voice I'd have been crushed because she was literally the only person we had faith in, in the whole process. But Lucy was so kind and patient with us we felt like we were the only sale she was dealing with!! I cannot praise and thank her,and Hass and the team at Sawyer & Co enough. The service was literally life changing and have never been happier than we are now in the perfect home....
And when we do sell in the DISTANT future Sawyers will be only firm we call.... Read more
Buyer
27th Jan 2023 (3 years ago)
K Piper
Thanks so much to Sawyer and Co and particularly Lucy Cratchley for smoothing out the bumps in the road with the sale of our flat in Brighton and the purchase of our new home in Lewes. Lucy was incredibly professional and made the right calls at the right time to push things forward. It was a challenging and stressful process for us, but we were glad we had someone like Lucy to call when we needed perspective and advice. Thanks so much, we are very happy in our new home, town mice turned country!... Read more
Seller
25th Jan 2023 (3 years ago)
C C
It’s a year since we moved and forgot to leave a review. Hass and the team worked really hard to promote and sell our house. Pictures were great, they didn’t hard-sell people - they just got to know the property and matched it with a perfect buyer. They worked really well between us and buyer - constant comms and explained things clearly. We met quite a few agents that were complacent and lacked urgency…didn’t get that from any of the team at Sawyers. Recommend.... Read more
Seller
14th Jan 2023 (3 years ago)
S D
Buying a house, even if it's the most perfect house, is still the most stressful thing ever.
Ours completed right before Christmas and cannot thank Lucy and Aaron enough for all their help to get it over the line in time for the festive break.
We had such a great service from them both from start to finish and wouldn't hesitate to recommend and use them again in the future!... Read more
Buyer
30th Dec 2022 (3 years ago)
E Casula
Sawyers have been amazing, thoughout the stages for the sale of my house . These have been difficult times with the economy and the sale price achieved was fair and realistic. They are extreamly professional whilst being friendly. Having had to use two estate agents buying and selling, and having two conveyors buying and selling, together with 6 in the chain, it hasn't been straight forward.... Read more
Seller
10th Nov 2022 (3 years ago)
M Cortese
Sawyer's were great with our house sale. It was a difficult situation, whereby two buyers pulled out for very different reasons, and Sawyer's were helpful and supportive throughout this stressful process. They gave good advice during challenging market conditions (Ukraine war/Cost of living crisis wtc.. having affected house sales severely), eventually getting us a third buyer at a reasonable price.... Read more
Seller
24th Oct 2022 (3 years ago)
C Chambers
We swapped to sawyer and co after 3 months with another agent. On the first weekend with them the flat sold! We have been looked after by them every step of the way especially by Lucy the Sales Progressor Who helped get our exchange and completion over the line. Thank you.... Read more
Seller
20th Oct 2022 (3 years ago)
T Fisher
I’m 100% satisfied with Lucy C at Sawyer and Co. Clear, crisp and friendly communications and help all the way through the conveyancing process. You’re in safe hands there.... Read more
20th Oct 2022 (3 years ago)
C LANG
Hass and Lucy are very responsive and super energised. They achieved a great price for our house, and I would one hundred percent recommend them... Read more
Seller
12th Oct 2022 (3 years ago)
E Aycan
We had a great experience while buying our house with Sawyer and Co Preston Park. They were all reponsive and helpful throughout the process.... Read more
Buyer
30th Sep 2022 (3 years ago)
J Calo
We have just moved into our new home in Poets corner and wanted to thank Hass Aaron and Lucy for their advice and support throughout the whole process. They were really professional and also went out of their way to ensure it was a very positive experience. I don’t intend to move again for sometime but when I do I will be calling Sawyers!... Read more
15th Sep 2022 (3 years ago)
T Cox
Very professional service with great attention to detail. We were very impressed with the aerial photographs that showed the property to its best advantage. Communication was in a timely fashion and the information given was relevant. We achieved a sale price substantially above that which we were expecting so cannot recommend highly enough.... Read more
Seller
8th Sep 2022 (3 years ago)
H Byrne
Hassen and the team secured us a great deal on our sale on our first open day and provided alot of help and advice along the way. Lucy also did a great job at making our sale progress smoothly even after a few bumps along the way. They made our dream house a reality and without the input from everyone it wouldn't have been possible. ????????... Read more
Seller
25th Aug 2022 (3 years ago)
Great service. Very happy. ... Read more
Seller
3rd Aug 2022 (3 years ago)
L Hunt
Our experience of selling our property with Sawyer and Co has been really positive. Hass, Senior Property Consultant has been responsive and helpful throughout. We are also very grateful to Lucy, Sales Progressor who has greatly assisted with the selling process. Overall, we were supported by an excellent team who have enabled our sale to progress smoothly.... Read more
Seller
12th Jul 2022 (3 years ago)
E Maddocks
We had a very proactive and supportive service from Hassan at Sawyer’s. He was very prompt in responding to our queries. A friendly helpful service.... Read more
1st Apr 2022 (3 years ago)
J Marshall
Eminently professional, experienced and friendly local outfit. Various dealings with Sawyer and Co. over the years leave me no doubt that they will not disappoint, always surpassing my expectations. Absolutely my go-to first choice for estate agency expertise.... Read more
15th Mar 2022 (4 years ago)
A Guy
We had a fantastic experience both buying and selling through Sawyer and Co. We would whole heartedly recommend them. Hass and the team exceeded all our expectations and made the stressful process of selling and buying much smoother. They did everything they said, knew the market well and we are now living in a beautiful new home.... Read more
Seller
8th Feb 2022 (4 years ago)
H Weeks
We purchased a property through Sawyer & Co and found Hass to be very informative and supportive. There were some challenging moments, but Hass worked hard to ensure the process stayed on track and he was very responsive and approachable. We have now exchanged and are thrilled with our new family home! Thankyou to Hass and the team at Sawyer & Co!... Read more
Buyer
23rd Jan 2022 (4 years ago)
T conway
We instructed sawyers after we had been very let down by another local agent.
When we first met Has ( our dedicated agent) we were very quickly impressed by his professional competent and very honest approach and manner.
We were sceptical because of the current climate in the housing market. Has reassured us and marketed our house very quickly and efficiently. we had over 30 viewings on our open day with over 10 offers!
To say we were impressed is an understatement we were overwhelmed and extremely grateful to sawyers. (Has)
The sale proceeded in a timely manner and Has kept us informed at regular stages throughout the process .
We completed today.
We have been left with a totally different opinion of estate agents because of the professionalism of sawyers and Has in particular.
Thankyou to all the team at sawyers.
We rarely do reviews but because of our exceptional experience we felt we had to share and highly recommend sawyers and their services.... Read more
Seller
17th Nov 2021 (4 years ago)
D Palsager
Hass from Sawyer & Co was the most helpful person we came across after viewing over 20 houses. It made me and my partner feel good about buying our first home with Sawyer & Co anf mainly because of how friendly and nice the staff is. I only wanted Hass to help us find our first home because he was so personable and friendly towards me and my family. Thank you so much, we love our new home!
Dan, Lily and Frank... Read more
Buyer
3rd Nov 2021 (4 years ago)
L Burrell
We just purchased a property through Sawyer & Co and we couldn't have been happier with the service we received from Hass, Aaron and the team there. They were hugely helpful throughout the process and really responsive to any enquiries we had. Thank you!... Read more
Buyer
22nd Oct 2021 (4 years ago)
H Knight
We've just bought our first house through Sawyer and Co and I couldn't be more positive about our experience. In the past I have experienced some estate agents as pushy, but our experience with Sawyer and Co was brilliant.
Our estate agent was Hassen and he was absolutely fantastic. He couldn't have been more helpful, always responded to queries and helped with the sale where he could, going above and beyond at times when there were delays with solicitors. Nothing was too much trouble. Friendly, efficient, reassuring and great communication. Couldn't recommend him more highly. Thanks so much Hass! Hayley and Sam... Read more
Buyer
28th Jul 2021 (4 years ago)
Z A
Highly recommend Hassen at Sawyers. Professional, patient and an all round nice chap. Thanks Hass. Wouldn’t hesitate to use again.... Read more
5th Jul 2021 (4 years ago)
C Davenport
We bought our property from Sawyer and Co 3 years ago and have used them for selling the same property which is a week away from completion. The whole team have been friendly and professional, especially Hassen who has been the main contact for our sale. Hassen went above and beyond our expectations and really tried to help us meet the stamp duty deadline, which unfortunately we didn't meet, despite our part of the chain being ready in time thanks to his help. He really cared for us and put in the extra work to make sure we found our new home! We would use Sawyer and Co again in the future.... Read more
Seller
1st Jul 2021 (4 years ago)
B Flitter
I bought a property through Sawyer & Co and without a doubt would do so again. Hassen's support has been amazing, right from the start he's been beyond helpful and responsive, nothing has ever been too much to ask. He regularly checks in to make sure everything is going ok and asks whether there's anything he can help you with.
If it wasn't for him there is no way I would be completing before the stamp duty holiday comes to an end this June. Many thanks for all your time and help Hass.... Read more
Buyer
21st Jun 2021 (4 years ago)
M Manuel
We have bought two houses through Sawyer & Co as well as one sale. They were excellent from start to finish on each occasion and we couldn't recomend them enough. All of their team are friendly, and unlike most estate agents are non pressurizing. A call out to Hass who did an excellent job in speeding up our sale and purchase, helping us to beat the stamp duty deadline. If we move in the future there will only be one estate agent who we'll be selling with!... Read more
Seller
17th Jun 2021 (4 years ago)
R Rafter
Letting agent Esme Genner at Sawyer & Co (Preston Park branch) was incredible. She understood my needs, circumstances and believed in me as a perspective tenant. I wish more letting agents were as kind, professional and approachable as her. Thank you Esme!... Read more
Tenant
4th Jun 2021 (4 years ago)
J Mills
I was selling my flat with Hassen. He was excellent throughout the whole process and made selling my place very easy.
Any question was never too much trouble and also helped with a few last minute issues and was a great communicator with my solicitor and was a great support all the way through. Recommend him to anyone... Read more
Seller
4th May 2021 (4 years ago)
N Curtis
Aaron & his team have been contactable, efficient & helpful throughout the buying process. At times going above & beyond.
His friendly & approachable manner put me at ease before I even went into what is now our new home.
Nothing was too hard for him & at times he chased me, which was helpful. He kept us up to date throughout the purchasing process.
We will definitely be working with Aaron when we buy & sell again.
Two very happy home buyers!... Read more
Buyer
30th Apr 2021 (4 years ago)
E Leon
I bought my own flat through Sawyer & Co 15 years ago and I am now using their professional services to sell another flat.
I could not be happier with their human touch and professional approach and also their knowledge and expertise.... Read more
Seller
27th Apr 2021 (4 years ago)
O Bahcetepe
The Good Estate Agent.
Very professional.
Quick to attend to queries and concerns.
High recommended.... Read more
19th Apr 2021 (4 years ago)
S Kirby
We have been so impressed with the support we’ve received from Hassen Zahid at Sawyer & Co. Hassen has kept in touch with us every step of the way, always responding quickly to any enquiries and making sure that we were kept up to date. It really has made the whole process of buying our new house so much less stressful, and we couldn’t recommend highly enough! This was over and above service!... Read more
Buyer
13th Apr 2021 (4 years ago)
J Taylor
I’d recommend selling your home through the team at Sawyer & Co, they are good value in comparison to other agents and the service is first rate. A special thank you and mention must go to Hass who was absolutely excellent - professional, polite, attentive and proactive. Good job Hass, your help is much appreciated.... Read more
Seller
21st Mar 2021 (4 years ago)
M Njogu

We've recently bought a home through Sawyer & Co. Hassen has been superb, providing a smooth and stress-free experience. There has been a remarkable difference in this experience vs what our own agent has given us in the sale of our house. The process of purchasing a home is often lengthy with many moving parts and requires seamless communication. Most estate agents require clients to leave a message in the office for someone to get back to you which just adds time to issues that need fast resolution. On the first visit to the property, Hassen gave us his direct line and mobile phone number which has made a massive difference on how we have communicated. He has been excellent at communicating proactively, keeping us updated, talking to other agents and solicitors up and down the chain to keep momentum, calling out any issues/blockers and working hard to get them resolved. He has gone beyond, given that he isn't even our agent in the first place! Lastly, having shopped around and secured an AIP on what we thought was a good mortgage deal, Hassen convinced us to talk to Sawyer and Co's recommended financial advisor Joe. We were pleasantly surprised when after an initial consultation Joe pulled out a deal that enabled us to save hundreds of pounds. Unsurprisingly, Joe gave us a similar pleasant and stress free customer experience. It is from this quality, seamless, intuitive personalised approach and experience, that Sawyer & Co stands out from other agents we have dealt with. We highly recommend Hassen and the team at Sawyer & Co.... Read more
Buyer
9th Mar 2021 (5 years ago)
D Fitzsimmons
I had a really good experience with Sawyer and Co Portslade / Brighton. Firstly Aaron found buyers within a week of my house going on the market - I found him to be really professional and brilliant at his job. Hass then took over the process - he was also incredibly professional and always keeping me updated and answering all my questions straight away, even contacting me with updates when he was meant to be on annual leave! I'd really recommend Sawyer and Co.... Read more
Seller
22nd Jan 2021 (5 years ago)
J Foster
Aaron helped us buy our place in 2019 and was so supportive along the way. Any questions or advice, even after the purchase he guided us through and helped us. Being a first time buyer is always stressful but Aaron put us at ease throughout the whole process. Can’t recommend enough... Read more
Buyer
14th Jan 2021 (5 years ago)
E Couling
I can't recommend Sawyer & Co highly enough, in particular Kane and Hass at Preston Park who have been absolutely brilliant throughout the whole process. From Kane working so hard to find me a suitable buyer to Hass going over and above to ensure the exchange happened in time to keep everyone happy. Not only that, everyone I have dealt with at Sawyer & Co has been an absolute delight to speak to, they are always helpful and have always made me feel like an important customer, even in these times when they must be under a lot of pressure due to a national pandemic !!! I hope I never have to move again, but if I did I would not hesitate to go back to the team at Sawyer & Co. Thanks all, you've been brilliant... Read more
Seller
12th Dec 2020 (5 years ago)
K Shaw
Hass has been exceptional. If there are are awards to be won for estate agents then he would get my vote every time. Thoroughly disappointed with a sale going nowhere with a previous estate agent, it was Hass and Sawyer and Co to the rescue. Hass turned around my dismay and disappointment and sold the property within a week, which meant that a flat we had our eye on to move on to, was not lost. Hass every time - loyal, kind, sensitive and does what he says he will do. Thank you from the bottom of my heart, Hass.... Read more
Seller
6th Dec 2020 (5 years ago)
F York
Kane was absolutely exceptional ???? buying your first property is a pretty daunting experience but Kane made it so easy and was so helpful. I really felt like we were working as a team and that is something that Kane should be very proud of. From the first viewing to exchanging/completing we felt very supported by Kane and would highly recommend Kane as your estate agent.
Thank you Kane for going above and beyond to make this process so positive and stress free! Thank you for always being there to answer any questions and for being so fantastic!
We will look back on this stage of our life with a smile and will always remember how hard you worked.
Thank you, thank you, thank you!... Read more
Buyer
5th Dec 2020 (5 years ago)
H bansal
From enquiring about the property through to the sale, both Carly and Kane were very informative, kind and helpful. Kane was very welcoming and friendly from start to finish. We appreciated his honesty and willingness to help put forward our interest and position. We did not feel as if we were being pushed for a sale.
As a first time buyer I was very nervous but Kane was so patient and did what he said he was going to do! Great service all round and we are SO happy! I would highly recommend Sawyer & Co to friends and family.
Thank you so much to Kane and Sawyer&Co - we are so happy!... Read more
Buyer
1st Dec 2020 (5 years ago)
T Bird

We had tried to sell our flat with several agents before going to Sawyer & Co – each of which would promise the world and ultimately deliver disappointing results (and often straight up lying to us to the point of getting their friends to view so it looked as though they were getting interest).
Aaron and the team at S&C were a breathe of fresh air. They were entirely honest from the start, non pushy and advised us on everything we needed to know up front.
Aaron booked in viewings regularly and provided feedback promptly without us having to chase. We found a buyer during peak COVID and a lot quicker than we thought we would.
As with most sales to FTB, our buyer became a little tricky and demanded a bigger discount at the last minute and he quickly defused the situation in a professional yet effective manner and got the sale exchanged and completed the next week.
I would have absolutely no hesitation in recommending Aaron, Jake and the rest of the S&C team, and will certainly be using them again in the future when we come to sell.... Read more
Seller
23rd Oct 2020 (5 years ago)