Both Jess and Lesley have done an outstanding job both selling and supporting our sale to completion. This has been the 4th sale for us over a few years, with Urban & Rural, in various towns and we would highly recommend them. Thank you.... Read more
Seller
24th Feb 2026 (22 days ago)
G popescu
Excellent service, excellent communication, fantastic staff, always keen to help<br>Thank you Lesley.... Read more
23rd Feb 2026 (23 days ago)
T Perry
I sold two properties with Urban and Rural Lesley looked after me and I would say they were very helpful and also chased the solicitor to help move the sale along. If I had my time again though I wouldn't use their recommended solicitor i found them incompetent and I had to provide solutions to issues they created.... Read more
Seller
23rd Feb 2026 (23 days ago)
I had a great experience with this estate agency from start to finish. We received an offer at asking price, and the whole process felt smooth and well managed. Communication was excellent throughout. I was always kept in the loop and the team are genuinely friendly and personable. It made what can be a stressful process feel much easier. I’d happily recommend them.... Read more
Seller
18th Feb 2026 (28 days ago)
D Tsourouflis
Jess and the team were great and handled everything well. Thank you... Read more
11th Feb 2026 (5 weeks ago)
Paris
Thanks a lot! I am glad [Jessica Read] was our [super star] assist unlimited to get the purchase done! xxx<br><br>would like to use this company again in the future!... Read more
Buyer
11th Feb 2026 (5 weeks ago)
B Hirsch
Fantastic Service and communication. Additionally they are very friendly and it felt like they always went the extra mile to help with the buying process and help find your perfect home.... Read more
Buyer
11th Feb 2026 (5 weeks ago)
B Angelo
I contacted the estate agent in January regarding a rental property advertised on Rightmove, left a voicemail, and made an enquiry, but no one got back to me.... Read more
Tenant
10th Feb 2026 (5 weeks ago)
M Andreica
I will recommend this agency to everyone.<br><br>I want to specially praise Lesley for her support. She was always available and always guided me when needed.<br><br>Thank you very much, Lesley, and I hope you will share this experience with everyone.... Read more
9th Feb 2026 (5 weeks ago)
N C
We bought our new home through Urban and Rural and Leslie from the Leighton Buzzard branch was a delight to work with. Great communication, honest and straight to the point - she’s also very lovely! Sam from the Dunstable branch was also very helpful delivering our keys to us as we completed so late in the day, the offices had closed. Highly recommend!... Read more
Buyer
3rd Feb 2026 (6 weeks ago)
D Flynn
I recently completed the sale of my property and I am so grateful to all the staff at Urban and Rural, Dunstable. In particular, Amanda and Jessica who worked hard to find a buyer and then, to progress the sale.
It was an absolute pleasure dealing with everyone at this branch. I really appreciated all their hard work and reassurances to a very stressed client.
I would not hesitate to recommend this branch to anybody looking to sell or buy in the area.... Read more
Seller
28th Jan 2026 (7 weeks ago)
Daniel
Lesley and Amanda have both been absolutely fantastic throughout the whole process of selling our current house and purchasing our new house through Urban and Rurual.
Both extremely knowledgeable and down to earth they made what could of been a stressful process seamless and even enjoyable at times.
We would not hesitate to use Urban and Rurual again and highly recommend asking for either Lesley or Amanda if you are considering selling your property in Dunstable and surrounding areas.... Read more
Seller
8th Jan 2026 (10 weeks ago)
K mallett
Thanks to Jess and her team at Urban and Rural for making the whole process easy and stress free. We would highly recommend them all.... Read more
23rd Dec 2025 (12 weeks ago)
C Dickinson
I can highly recommend all the staff at the Dunstable office of Urban and Rural. I don’t know how I would have coped with the process without Amanda (who first came to evaluate my property), Lesley (who has been wonderful at sorting out problems quickly and efficiently and giving me the confidence to continue) and Jess and Darren (who have been very supportive and helpful too). I can’t thank them enough for all their time and friendliness towards me.... Read more
Seller
17th Dec 2025 (13 weeks ago)
L Hardy
I honestly don’t know how I would have got through this process without Amanda. From the very first viewing, she has been incredibly supportive, kind, and genuinely invested in helping me. Her communication was constant, clear, and so reassuring — she always made sure I knew what was happening and never left me feeling in the dark.
Amanda went above and beyond in every possible way, chasing solicitors, following up on enquiries, and pushing to get issues resolved quickly. She did so much more than what’s expected of her, and it truly made all the difference.
What stood out most was how friendly and calming she was throughout. She always put me at ease, even during the stressful moments, and I felt I could rely on her completely.
Thank you so much, Amanda, for your incredible support and kindness. I couldn’t recommend her more — she is an absolute star.... Read more
28th Nov 2025 (16 weeks ago)
A Bates
Like many, I’ve not had the best of times with Estate Agents over the years. This made my recent experience with Urban and Rural even more special, where the service I received was a 10/10.
A big thank you to Amanda for her support, Tenacity and good advice.... Read more
13th Nov 2025 (18 weeks ago)
G Xiao
We highly commend Amanda from Urban and Rural. From start to finish, she was warm, empathetic, and incredibly hardworking. Amanda went above and beyond in coordinating communication between ourselves, the seller, and both solicitors. Her tireless efforts were crucial in keeping the chain together. What’s more, Amanda has continued to help facilitate communication with the seller even after completion - going well beyond her required duties. We’re grateful for her exceptional service.... Read more
Buyer
12th Nov 2025 (18 weeks ago)
H Crampsie
The selling of our property was not straight forward, but from beginning to end I cannot fault the kindness and professionalism of the team at U&R, especially Darren and Jess, who went the extra mile to help whenever they possibly could. Superb service.... Read more
Seller
4th Nov 2025 (19 weeks ago)
A Czajkowska
Recived high standard service from the start to finish.
They sold my house to the first viewer.
Highly recommended ????... Read more
Seller
25th Oct 2025 (21 weeks ago)
S martin
We have just exchanged on our new home which we purchased through Jess at Urban & Rural. We had several viewings with Jess and other team members, they always had a good knowledge of the properties and did not rush or pressure us.
When we found our new home Jess helped us through the negotiation and also then kept us up to date with how the sale was progressing.
She is really friendly, and answers any queries promptly. Thank you so much to Jess and the team for making a stressful time as smooth sailing as possible.... Read more
Buyer
22nd Oct 2025 (21 weeks ago)
S Gill
David Wood and Dan helped my mum and dad sell their property, they were absolutely brilliant! They went above and beyond, really helped and supported my parents throughout, great communication etc. would 100% recommend without a shadow of a doubt.... Read more
Seller
22nd Oct 2025 (21 weeks ago)
A ensten
Excellent service. Sold house within about a week. Jess was on the ball and progressed things in a timely manner.... Read more
Seller
21st Oct 2025 (21 weeks ago)
V Knight
Very happy with the service received. All staff were friendly and professional, kept in contact regularly and were at the end of the phone when needed. Would highly recommend... Read more
21st Oct 2025 (21 weeks ago)
C Nowell
Excellent marketing of my property which secured a quick sale at a good price. Staff are knowledgeable and provide excellent guidance and advice.... Read more
Seller
15th Oct 2025 (22 weeks ago)
A Platt
The process from initial viewing to exchange has been pleasantly smooth. We found Urban and Rural very accommodating from the start, with our late in the day request for a viewing and Darren’s very personable approach. Throughout the process we have been dealing with Lesley Kehoe, who has helped make the process a pleasant and smooth one. Lesley is very approachable, always keeping us up to date with progress.
If we were selling a property in a Dunstable, we’d definitely use Urban and Rural.... Read more
Buyer
14th Oct 2025 (22 weeks ago)
A CROSDIL
Very impressed with Urban and Rural , I had a few estate agents in to value my property , what stood out about Amanda , she knew the area as she’d grown up locally , she wasn’t selling a house , she was selling a home ,a way of life . Lesley has been immensely proactive . Would recommend .... Read more
Seller
22nd Sep 2025 (25 weeks ago)
B Ensten
Amanda from Urban and Rural was excellent. She successfully sold my father's house in 2 weeks for more than the asking price. She was very proactive and got the sale completed quickly. Thoroughly recommend.... Read more
Seller
12th Sep 2025 (6 mo. ago)
C Upton
Amazing communication throughout our buying experience, Lesley kehoe was always to hand and chasing things, efficient from start to finish. Thank you so much... Read more
Buyer
21st Aug 2025 (6 mo. ago)
B Jackson
From the moment we arrived to view the property Amanda was professional and welcoming. Throughout the viewing she answered all of our questions thoroughly and made it personal to us. She also went above and beyond heading back to the office between viewings to send our offer over and kept us informed throughout the day!
Since then Leslie has been on the ball and quick with communication and answering any questions or queries we’ve had.
While we’re still very early in the process so far Urban and Rural and Amanda and Leslie have exceeded our expectations. Highly recommend... Read more
L Costescu
Jess, Amanda and the whole team have been amazing throughout the process. Helped minimise delays and went above and beyond to help us with the timeline we needed for exchanging. The communication was swift and clear and couldn’t have been happier for choosing then for our house sale. Thank you!!... Read more
Seller
7th Aug 2025 (7 mo. ago)
I think they over estimated the market value as we had no views for the first 12 weeks then after we reduced it by £50,000 we had one viewing... Read more
Seller
24th Jun 2025 (8 mo. ago)
C Smith
We recently sold our property through Urban & Rural and couldn't be more pleased with the service we received. From start to finish, the whole team was professional, proactive, and consistently kept us informed throughout the entire process.
Their communication was excellent – always clear, timely, and reassuring – which made a huge difference during what can be a stressful time. What really stood out was the extra effort the team put in to get the sale over the line. They went above and beyond to ensure everything stayed on track and we reached a successful completion.
This is not the first time we have used Urban & Rural and they didn't let us down! We highly recommend Urban & Rural to anyone looking to sell their home. A big thank you to the entire team, and in particular Jess, for their hard work and dedication!... Read more
Seller
28th May 2025 (9 mo. ago)
A Rose
I couldn’t be happier with the service I received from Amanda and Urban & Rural team during the sale of my home. From the very beginning, Amanda was professional, proactive, and genuinely committed to achieving the best outcome. Amanda’s communication was excellent—always keeping me informed and offering honest, helpful advice every step of the way.
What really stood out was Amanda’s attention to detail and deep understanding of the market. Amanda managed viewings efficiently, provided valuable feedback, and negotiated a sale quickly and smoothly. I always felt like I was in safe hands.
Thank you to the whole team for making what can be a stressful process feel straightforward and positive. I would highly recommend Amanda and Urban & Rural team to anyone looking to sell their property.... Read more
Seller
25th May 2025 (9 mo. ago)
L Downie
We Highly Recommended Urban & Rural Estate Agents!
I had a fantastic experience working with Leslie, Darren, and the whole team at Urban & Rural. From the very beginning, they were friendly, approachable, and incredibly knowledgeable, which made the entire process feel smooth and stress-free. They kept me informed every step of the way, always quick to respond and happy to explain anything I wasn’t sure about.
What really stood out was their genuine care and commitment—not just to getting the job done, but to making sure I felt supported throughout. Whether it was arranging viewings, handling paperwork, or just checking in to see how things were going, they were always on it.
It’s rare to find a team that combines professionalism with such a personal touch. I wouldn’t hesitate to recommend Urban & Rural to anyone buying, selling, or renting.
Huge thanks again to Leslie, Darren, and the rest of the team - you’ve been brilliant!... Read more
14th Apr 2025 (11 mo. ago)
T Norris
Amanda and the team were great from start to finish. Our house was a problematic sale which was always on the edge of falling thru but Amanda was simply brilliant and kept the whole chain together and saw us thru to completion. 100% recommended and wouldn't look anywhere else when we move again.... Read more
Seller
4th Apr 2025 (11 mo. ago)
E Cummins
We had Jessica as our estate agent and she has been very professional from the beginning. She was very friendly and always had a smile on her face which made our journey buying a lot more comfortable! It’s very daunting purchasing a house but Jessica was there to answer any questions and provide advice if needed. Thank you Jessica!... Read more
Buyer
2nd Apr 2025 (11 mo. ago)
D Murray
Thanks to Lesley (and the rest of the team) for the support in getting our house sale accomplished!... Read more
Seller
2nd Apr 2025 (11 mo. ago)
hannabmaynn
It was a long process for us to complete on our house but that wasn’t to do with the owners, us and definitely not Urban and Rural. Amanda made the stressful process manageable, constantly communicating between us and the owners and going above and beyond to help us to try and speed things along. She was always at the end of the phone to answer any questions or to check in with us which made us feel confident in the purchase. Honestly couldn’t have gone through it without her! Thank you Amanda!!! X... Read more
Buyer
28th Mar 2025 (11 mo. ago)
J Jebakumar
I recently purchased a property through Urban & Rural (Dunstable) and had the pleasure of working with Lesley Keyhoe. Lesley was outstanding throughout the entire process—efficient, transparent, and incredibly prompt in handling every aspect of the transaction.
She navigated any tricky issues that arose with a pragmatic and fair approach, ensuring the best outcome for all parties involved. As a first time buyer, Lesley's experience and expertise made the home-buying process smooth and stress-free.
I highly recommend Urban & Rural as estate agents, and in particular, Lesley Keyhoe, for her professionalism and dedication!... Read more
Buyer
28th Mar 2025 (11 mo. ago)
E Hyman
Urban & Rural Dunstable has provided outstanding service,I recently bought a property through them and I was so impressed with the service, especially from Lesley, she was professional, knowledgeable and always available to answer any questions this combined with great communication. I would highly recommend these guys best in town.... Read more
Buyer
26th Mar 2025 (11 mo. ago)
C ROBERTS
Having bought through Urban and Rural, we had no hesitation in selling through them as well. We were impressed from the moment Darren walked in, having just lost our Mum we knew this was going to be very emotional, but he was so kind and caring and put us at ease. We had Lesley looking after our sale who was also very kind caring, and compassionate. Nothing was too much trouble, if we had any questions she was always there with an answer for us..if she was out of the office on a viewing she would always call back. The whole team are professional and very knowledgeable. So if you’re looking to sell or buy we would definitely recommend you do so through Urban and Rural.
Thank you for getting us through this very sad time. ????... Read more
Seller
24th Mar 2025 (11 mo. ago)
M Ashpole
The team at Urban and Rural made our moving journey from start to finish as smooth as it possibly could be. Their marketing of our property was fantastic and they were spot on with our valuation which meant we sold our house to the first couple that looked round. Their communication was excellent and they dealt with any request we had promptly. A massive thanks to Lesley who was always on the end of the phone when needed. Thanks so much and we highly recommend Urban and Rural to anyone looking to sell a property.... Read more
Seller
12th Mar 2025 (1 year ago)
H Graham
Can’t thank Amanda and team enough for their hard work. Friendly and knowledgable throughout the whole process, achieving a quick sale at a great price. If you’re selling in Dunstable, I would strongly recommend giving Amanda a call.... Read more
Seller
5th Mar 2025 (1 year ago)
L Moore
Sold our house with Urvan & Rural. The process took 7 months due to the solicitors, but Jess was fantastic, kept us informed, and checked in regularly.
Definitely recommend Jessica for your house sale... Read more
Seller
27th Feb 2025 (1 year ago)
G P?unei
I recently bought a house through Urban & Rural, and Jessica was fantastic throughout the process. She was professional, knowledgeable, and always kept me informed. Her friendly and proactive approach made everything much smoother. I highly recommend Jessica and the team for anyone looking to buy a home!”... Read more
Buyer
27th Feb 2025 (1 year ago)
E Aylott
I was impressed with Urban & Rural a year ago when Darren came to do an evaluation, so choosing them to sell our home felt like the perfect option. The whole team is professional and respectful and Lesley in particular, who has seen the sale through, was polite, kind, knowledgable and friendly, so thank you Lesley. I loved the Whatsapp group where info was posted or questions asked and nothing seemed like too much bother for them, always responding really quickly.
I would recommend Urban & Rural to anyone for a seamless sale.
Thank you all so much!... Read more
Seller
25th Feb 2025 (1 year ago)
H Johnston
Professional, friendly and very helpful!... Read more
17th Feb 2025 (1 year ago)
L Graham
I have sold 2 properties now using Urban & Rural and would definitely recommend them. They are very professional and have great integrity. They get you a fair price, have reasonable fees and are great at keeping everyone on the same page. They chase up agents and solicitors and generally do everything they can to get the house exchanged and completed on time. Lesley Keyhoe was my contact for my latest sale, she is very professional and dilligent. Thanks for getting my sale done!... Read more
Seller
17th Feb 2025 (1 year ago)
V Bosworthick-Bass
From the very first contact, Jess was great, she accommodated our work schedules and showed us the property again, so that we could get proper a feel for it. Jess was helpful and always happy to answer emails and phone calls. She regularly checked in with us and did her best to reassure us that everything will fall in to place, which is did. She was open and honest and made us feel valued. Since completing, Jess has continued to be there for us, if we have questions regarding the property. Overall we’ve had a great experience with U&R and Jess. I would definitely recommend them to anyone who wishes to buy or sell a property.... Read more
Buyer
17th Feb 2025 (1 year ago)
B Smith
Jess and the team at Urban & Rural were fantastic to work with . Jess was efficient , professional and always contactable. I’d highly reccomend Jess and the whole team... Read more
7th Feb 2025 (1 year ago)
C Durrant
Only dealt with them as a buyer and can't fault. Leslie was great throughout excellent communication and always quick to come back to me. Thank you!... Read more
Buyer
5th Feb 2025 (1 year ago)
S Banks
I’ve both bought and sold properties through Urban & Rural, and I can’t recommend them highly enough! From the very beginning, their team was professional, knowledgeable, and always available to answer any questions. They made the entire process smooth and stress-free, keeping me updated at every stage. Their expertise in the market ensured my property sold quickly and at a great price. I’d definitely be using them again in future!... Read more
Seller
30th Jan 2025 (1 year ago)
C Littley
I bought my house in 2020 and sold my house last year with Urban and Rural. They were amazing from start to finish, kept us in the loop at all times and answered any questions we had about the sale straight away. I’d highly recommend using them for buying or selling your property.... Read more
Seller
30th Jan 2025 (1 year ago)
M Milnthorpe
Darren was great during the sale of my house in Dunstable late last year. He and all of the team at Urban and Rural Dunstable offered professional advice and knowledge. This combined with their great communication ultimately resulted in a smooth sale! I would 100% recommend Urban and Rural Dunstable to anyone looking to buy or sell - Hope to deal with you again soon, thanks all!... Read more
Seller
29th Jan 2025 (1 year ago)
T Conybeare
First time of moving house for over 30 years, so we weren't quite sure exactly what to expect. However the house sale and new purchase went well, with all the Dunstable staff being friendly and helpful.
Lesley was our appointed coordinator and handled all of our correspondence, she made our buying and selling experience much easier and handled any issues professionally.
A big thanks from both of us.... Read more
Seller
23rd Jan 2025 (1 year ago)
Imaadh
Wonderful experience... Read more
22nd Jan 2025 (1 year ago)
W Bacon
We had a very positive experience with Urban and Rural in Dunstable. Whilst we were let down by our first two buyers, they were extremely effective in finding new buyers. Moreover, compared to another estate agent who we were also listed with, their communication has been excellent throughout. They answer the phone and get back to you with information in a timely manner if they need to find something out. Jessica, our agent, has been outstanding.... Read more
Seller
28th Nov 2024 (1 year ago)
L doherty
Had a hard time selling my property due to external factors but urban and rural were helpful throughout the process.
Special credit to sam and lesley for navigating me through the process... Read more
Seller
11th Nov 2024 (1 year ago)
A Evans
We had the lovely Jess looking after our purchase! She was always so professional, helpful and knowledgeable. She always answered our questions honestly and efficiently and even when she was out of the office on a viewing she always called back and kept in touch with emails. She was always so polite and friendly as well. Thank you Jess!... Read more
Buyer
10th Nov 2024 (1 year ago)
T Verrell
Jessica and the team are always there for you.Helping you all the way and beyond.Thanks you guys ????Tara and Jason xx... Read more
8th Nov 2024 (1 year ago)
H Ward
Just purchased my 1st buy to let property from urban and rural and was a pleasure dealing with them. Leslie was so helpful and knowledgeable about the whole process.
Will be using her again as soon as I’m ready for another project. Thank you for all the help making this so easy!!... Read more
Buyer
7th Nov 2024 (1 year ago)
D Golding
Would highly recommend Urban & Rural Estate Agents in Dunstable. Although purchase didn't go ahead Lesley has been super helpful, always polite and great with communication.... Read more
7th Nov 2024 (1 year ago)
H Chauhan
The team at Urban & Rural were great in helping us find a property, they went the extra mile when it came to sourcing something that met our needs. The property that we found was great and the move in process was smooth due to the proactive and responsiveness of the team. Would highly recommend working with them in property searches.... Read more
Tenant
30th Oct 2024 (1 year ago)
M Przybysz
Amanda Ayers handled sale of my flat in Dunstable.
very good communication with me and my conveyancers.
no problems at all.... Read more
Seller
28th Oct 2024 (1 year ago)
D Pydiah
Really good estate agents Def recommend. Very professional and go beyond to help you.... Read more
2nd Oct 2024 (1 year ago)
N Flynn
Hi I would just like to say that I found all staff at the Urban x Rural agency in Dunstable to be very pleasant and very helpful and I would definitely use them again if the need arises, so the Very Best of Wishes and Thankyou, Noreen... Read more
26th Sep 2024 (1 year ago)
S Knott
I found Urban & Rural, so professional, Jess was warm & friendly and showed us around the property and answered all of our questions and concerns.
With regard to selling our own house Darren completed the valuation and explained what they do and how they would promote our home, again the service was exceptional.
Due up a change in our circumstances we were unable to proceed with our sale. When the time is right we would not hesitate is choosing Urban & Rural again. Sharon... Read more
Seller
19th Sep 2024 (1 year ago)
J Marks
10/10 experience with Jess... highly recommend... Read more
12th Sep 2024 (1 year ago)
E (el)
I recently bought a property through U&R and had Lesley in support the whole way. While the legal process was certainly not seamless with ups and downs, delays and problems in abundance, Lesley was excellent at navigating and getting stuff done. She kept me in the loop at every step, was proactive in chasing for information and was professional and helpful. I would not hesitate to use Urban and Rural again, they will absolutely be my first choice for selling and buying in the future.... Read more
Buyer
3rd Sep 2024 (1 year ago)
J G
It was a pleasure to deal with Urban & Rural team. The whole proces was new for me and stressful sometimes which I believe is normal for the beginners but exciting at the same time . Lesley K. was looking after my case from the beginning . She was always available and ready to talk or responded to my calls and answered all questions. Liaised with the vendor and responded to me very quick. She was very helpful , supportive and ….. patient during the whole process! ????
Thank you.
Ps. Thank you also to Darren who also knew my case and also was very helpful during the process.
Thank you all!... Read more
Buyer
1st Sep 2024 (1 year ago)
Graham
Jessica kept on top of the 2 solicitors that didn't seem in any rush and managed to push it through in 10 weeks which was their quickest one this year.
Thank you Jessica... Read more
29th Aug 2024 (1 year ago)
E Leonard
Years ago we bought our first house through Urban&Rural and it was such a smooth, stress-free first time purchase, thanks to Darren. 9 years forward, we needed to sell that house this year and I made the right decision to go back to them.
Along the way, both Darren and Lesley have been great help. Looking after our sale, trying to get the best possible result for everybody. Amanda and Elicia were amazing with arranging the viewings while always respecting our house and our family commitments.
I owe special thanks to Lesley for being there for us any time we needed her, keeping everybody informed at every stage. Selling and buying are both very stressful events in a person’s life, it makes a huge difference when you have a good professional companion with you.... Read more
Seller
24th Aug 2024 (1 year ago)
A Murray
My partner and I attended a few viewings with Urban and Rural during our property search, and all were really positive experiences. The agents were pleasant and helpful, and we would highly recommend as a whole.
Since our offer was accepted on our new home, we had a lot of contact with Lesley Kehoe. Lesley has been absolutely amazing throughout, making the whole process seamless. She is extremely professional, gets things done and keeps you updated. Lesley is also very personable and she gets excited with you when you reach new milestones during the process - as a first time buyer this was extra special.
Lesley is worth her weight in gold, and we are very pleased that we went on this journey with her!... Read more
Buyer
21st Aug 2024 (1 year ago)
M Aherne
Darren and the team couldn't be more helpful when selling our house and always available, Lesley particularly available even when she was supposed to be off!
They were brilliant through the whole process even pulling another buyer out of the hat when, under unfortunate, circumstances our buyers pulled out.... Read more
Seller
12th Aug 2024 (1 year ago)
D Pearce
Buying a property is never easy. We were therefore thankful that Lesley Kehoe was so helpful at every stage giving advice, chasing up solicitors but most importantly keeping communication lines open so we were up to date with the purchase of our new property. Rating out of 10 = 10... Read more
Buyer
7th Aug 2024 (1 year ago)
M Murphy
Urban and rural helped my partner and I find our first home. The process has gone through incredibly quickly. Highly recommend!... Read more
Buyer
7th Aug 2024 (1 year ago)
N Hayiannis
Leslie at Urban and Rural was extremely helpful in getting my flat sold. She keptnin touch regularly and always had a positive attitude. Thanks Leslie and all the team for all your help over the last year, all the best Natasha... Read more
Seller
6th Aug 2024 (1 year ago)
J Hanson
I have been dealing with Jessica Read at Urban & Rural.
She is very professional and has been great at sending me updates on properties that she thinks I would like. She has been spot on which shows she really listened to my requirements and features I liked. Thank you Jessica ????... Read more
15th Jul 2024 (1 year ago)
T b
I lost faith in estate agents within the local area as they all seemed dubious during my search for a home.. until I made contact with Amanda A at U&R. She has been amazing and helpful, and such a pleasure to work with. Easy to communicate with and super efficient. Thank you Amanda.... Read more
26th Jun 2024 (1 year ago)
B Barnes
I have sold my property through U&R. Lesley was my assigned specialist, she was always available if I needed to speak to her. She kept me updated and fully informed at all stages and I felt fully supported during the process from the beginning to the end.
I highly recommend her and U & R for their expertise, experience and knowledge of the area and current market conditions, I cannot thank her enough for her dedicated support and advice.... Read more
Seller
20th Jun 2024 (1 year ago)
Tara
Excellent estate agent. Lesley was so helpful with helping our sale progress. Very efficient and great communication. Thank you!... Read more
Seller
20th Jun 2024 (1 year ago)
T Hall
Everyone at Urban & Rural was efficient and communication was excellent. In particular, Lesley was fantastic who went above and beyond to ensure our sale and purchase reached exchange. I would highly recommend Urban & Rural to anyone looking to sell or buy!... Read more
Seller
31st May 2024 (1 year ago)
S brown
Elicia was incredible throughout this whole journey! From viewing my home to collecting the keys several months later. Thank you again for everything.... Read more
12th May 2024 (1 year ago)
K Russell
Great service from Elicia and all at Urban and Rural throughout the process from sales to after sales. Found us potential buyers despite a lot of other houses on the market at the same time. Very efficient and once we had an accepted an offer, Elicia was on the case chasing everything through to completion. Would highly recommend.... Read more
Seller
10th Apr 2024 (1 year ago)
D Knapp
Very good experience with the sale. lesley and all at Urban and Rural very very helpful and professional throughout the process.... Read more
Seller
27th Mar 2024 (1 year ago)
K Chapman

Efficient, personable and friendly.
I could not fault any aspect of the selling process with the Dunstable branch. From the first contact we had to arrange a valuation it was clear this would be the agents we would list with. David done the valuation and was honest and factual, his knowledge of the local area was impeccable thus managing our expectations of an achievable sale price and gaining our trust and confidence in his team. We then met Darren, who came to photograph the property, and he too provided us with incredible service and further gained our trust and confidence into the branch. Each staff member we encountered was equally as knowledgeable, friendly and professional. A huge thanks to Elicia for her negotiating skills to achieve us our sale price.
The whole selling process was so easy, with regular contact from the whole team, updates on how the property is doing and booking in several viewings. We received in depth feedback after each viewing and was honestly so impressed with the team from the very first contact. I would not hesitate in recommending the Dunstable branch in the slightest and I am so grateful for their hard work.... Read more
Seller
22nd Nov 2023 (2 years ago)
L Ward

Belated review after Urban & Rural Dunstable acted as my agents for the sale of my flat earlier this year. I chose U&R over other local estate agents because I was very impressed with [owner] Darren Thomson's pitch when visiting my flat for a valuation viewing: some other agents I met came across very pushy and with a hard-sell attitude, but Darren's pitch seemed more quietly competent and inspired confidence in me as a seller.
Additionally after checking out a lot of local properties on Rightmove, the quality of Urban & Rural's online marketing struck me as noticeably better than their competitors: the photos taken for the Rightmove listing were well-judged and showed the place off to its best advantage, but what stood out from the rest was that U&R put together a video tour of my flat with a great sales pitch presented by Darren and some nifty drone footage to add a bit of pizzazz to the video - other local agencies whose Rightmove listings have a video section invariably just put up a slideshow of the still photos already shown on the listing to some cheap backing music, not even bothering to narrate the slideshow: pointless! Also, as an avid Rightmove browser whilst looking for my next house, U&R include an overall total square metre summary on their floorplans which many local agencies don't, and as a buyer that puts me right off immediately when I can't clearly see how much space I'm getting for my money.
As for the sale itself, U&R listed at a price I was completely comfortable with (smack-bang in the middle of the range I was expecting) and found me a buyer within a week at full asking price on my first viewing! Sadly that buyer didn't work out as he wasn't able to pass his solicitors' Anti Money Laundering checks - not the fault of Urban & Rural - and so after he dropped out as a buyer U&R re-listed and found me another buyer at full asking price, again within a week and this time after only 3 viewings. Happily on the second go round the purchase did go through (with far fewer complications than I was expecting, given that the flat was a leasehold property with potential ground rent issues) and we completed on the deal far quicker than I had thought possible with no mess and no fuss.
Overall, a brilliant experience as a seller, and I do think that at least the Dunstable branch of U&R is leaps and bounds ahead of the local competition. If I move again in future, these guys will be at the top of my list after the completely painless sale I had with them in 2023.... Read more
Seller
11th Nov 2023 (2 years ago)
M Yates
I've used U&R a couple of times previously in Luton but most recently and the first time with Dunstable. They were brilliant from start to finish, with a realistic valuation, quality advice and keeping us informed all the way. In a declining market we were surprised we had more viewings than we hoped and within 8 days we had a firm offer that was financially ratified. We will definitely use them if there is a next time.... Read more
Seller
3rd Oct 2023 (2 years ago)
S Browarnik
Great contact, Super agency.... Read more
2nd Aug 2023 (2 years ago)
Amazing experience with urban and rural, good communication throughout the whole process.... Read more
Seller
20th Jul 2023 (2 years ago)
E Clayton
We had a good experience viewing with Urban and Rural Dunstable and with Elicia. She was very polite and took her time with us which is nice compared to a lot of other agents we have viewed with in the area!... Read more
17th May 2023 (2 years ago)
E Clayton
Working with Urban and Rural Dunstable was a pleasure from start to finish, and I have no hesitation in recommending them to anyone in need of a reliable and trustworthy estate agent. And if you're lucky enough to work with Elicia, you can rest assured that you'll receive top-notch service and a genuinely warm and friendly experience.... Read more
16th May 2023 (2 years ago)
Ian
I have just sold my house in Dunstable with the team at Urban and Rural, I have been very pleased with the high standard of service. I had the pleasure of dealing with Elicia who helped the whole process run as smoothly as possible and showed great professionalism throughout. I had a great experience and would recommend anyone else who is looking to sell their property to go with these guys too! Thank you all.... Read more
Seller
9th May 2023 (2 years ago)
L Thorby
We would just like to thank everyone at Urban & Rural for helping us find our perfect home. We would especially like to thank Elicia for all of her hard work during the whole process. If any of our friends are ever looking to move, we will definitely be recommending you guys. All the best
Mr & Mrs Thorby... Read more
Buyer
9th May 2023 (2 years ago)
Brad was great when he showed us around the property.... Read more
Buyer
4th May 2023 (2 years ago)
R Larner
We have just bought our first home through Urban and Rural, we dealt with Elicia and were really happy with her service and professionalism. She kept us updated all the way throughout our purchase so we were always very reassured. Fantastic team, I would highly recommend.... Read more
Buyer
3rd May 2023 (2 years ago)
Simon
I had the best experience selling my home wirh Urban and Rural, Elicia and the team exceeded my expectations and helped to make the process as smooth as possible, can't thank them enough!... Read more
Seller
3rd May 2023 (2 years ago)
W Spittles
Elicia was fab! Over the moon with my new home! Thank you!... Read more
Buyer
3rd May 2023 (2 years ago)
J (J)
I have been very happy with my recent experience with Urban and rural estate agents and had pleasure with working with Elicia. She is very good real estate agent who truly goes above and beyond for her clients. From the moment we met her, we were impressed with her professionalism, knowledge, and dedication to helping us find our dream home. She took the time to really get to know us and understand our needs and preferences, and she always went the extra mile to ensure that we were happy with every aspect of our home buying experience.
Throughout the process, Elicia was always available to answer our questions, provide guidance and support, and offer valuable insights into the local real estate market. She was incredibly patient and never pressured us to make a decision, but instead worked tirelessly to help us find the perfect home that met all of our criteria.... Read more
Buyer
2nd May 2023 (2 years ago)
A Griffith
I recently had the pleasure of working with Elicia, and I cannot speak highly enough of her professionalism and expertise.
From the moment I contacted Elicia she was responsive and attentive, taking the time to understand my needs and preferences. She quickly put together a list of properties that met my requirements.... Read more
2nd May 2023 (2 years ago)
R Coleman
Very impressed with Elicia and the team who made our purchase run as smoothly as possible. As first time buyers we felt to be in safe hands. All queries we had were answered quickly, viewings organised without problem and we were kept well informed of any progress on the property.... Read more
Buyer
30th Apr 2023 (2 years ago)
S Parham
I bought my house through urban and rural. Elicia was the agent I dealt with. She provided an excellent service. Very good at communication and so helpful and friendly, I would highly recommend Urban and Rural and Elicia as estate agents. Many thanks... Read more
Buyer
29th Apr 2023 (2 years ago)
M Hannon
gd estate agents... Read more
17th Feb 2023 (3 years ago)
B Gisborne
Darren and the team were brilliant throughout the selling process of my property.
Highly recommended... Read more
Seller
20th Dec 2022 (3 years ago)
S Noronha
Just purchases a property via urban and rural last month, and was dealing with Elecia from the agency,the professionalism and service I have receved is top level from her and she is a asset to thier organisation
I would definately deal with her in the future... Read more
Buyer
3rd Nov 2022 (3 years ago)
K pta
Darren kindly agreed to sponsor an event we were hosting to raise money for the school. They not only provided advertising boards but also very generously donated an amazing prize. We found the team to be very approachable and efficient with communications - a really lovely company to work with. Thank you!... Read more
6th Oct 2022 (3 years ago)
K White
Everyone one was extremely helpful and would always answer any questions promptly..
The whole experience ran smoothly from start to finish.... Read more
16th May 2022 (3 years ago)
S Gower
We have had very professional and friendly service selling our property with Urban & Rural, Dunstable.
Brad had our property on the market within hours of his visit. He set up a WhatsApp group with him and his colleagues to arrange viewings and then called us to discuss feedback and offers.
Amanda saw us through the sales progession and was on hand with reassurance when needed.
I would definitely use Urban & Rural again and trust anyone using them would have the same great experience.... Read more
Seller
11th May 2022 (3 years ago)
F Lee
I recently purchased a property on Victoria Street…and I have to commend Elicia for her help in setting up the sale and then Amanda for her brilliant liaising with the ongoing purchase of exchange and completion. This was not an easy sale but Amanda was there for me every step of the way. Always returning my emails or calls without delay. I was and will always be very grateful for her wise advice and help with all that buying a house entails. Thank you all the team at Urban & Rural for guiding me through a very stressful time with such positivity!
Fenella Lee... Read more
Buyer
8th May 2022 (3 years ago)
C onita
Poor service. Registered with them, asked about a property. Then been told I would be contacted - never happened.... Read more
5th Feb 2022 (4 years ago)
L Boon
We’ve just purchased our first home through Urban and Rural Dunstable. They were extremely helpful, professional and very personable from the first viewing to collecting our keys! Brad was extremely helpful throughout our process and always checked in on us. We also received a lovely welcome home package when picking up our keys - which was a lovely personal touch! They made buying our first house a very pleasant experience! Would definitely recommend their services to anyone buying in Dunstable!... Read more
Buyer
13th Dec 2021 (4 years ago)
A Rizvi
Leah has been very professional, very genuine and very helpful... Read more
30th Nov 2021 (4 years ago)
L Cleevely
We instructed Urban and Rural to sell our mother in law's property. We found Brad to be friendly, knowledgeable and approachable. He set up a whats app group with the sales team which made raising and dealing with enquiries much easier. We would recommend urban and rural in the future.... Read more
Seller
23rd Nov 2021 (4 years ago)
C Hind
Lily was top tier and very professional... Read more
23rd Nov 2021 (4 years ago)
D Betts
Spoke to Brad about some possible letting opportunities and found him very easy and professional to deal with and he provided me some excellent and helpful advice.... Read more
Landlord
15th Nov 2021 (4 years ago)
I Duncan
All the team at Urban are professional and try their up most to accommodate your needs.... Read more
15th Nov 2021 (4 years ago)
Would recommend Urban & Rural without hesitation. After a disappointing experience with a rival company it was reassuring when Brad guaranteed he could sell the property - first viewer purchased it!... Read more
Seller
2nd Oct 2021 (4 years ago)
S Pickering
Great experience using Brad and the Urban & Rural team. I spoke to a few agents before instructing but even from the first phone call Brad was very friendly and enthusiastic. When we met he had clearly actually looked at comparables and had all the info to hand. He gave me a couple of options of where to price and market my property based on my situation and gave his thoughts behind this so I was confident with the decision we made. Once instructed they got to work quickly and I had an offer at the value I wanted within a couple of week. The sales itself took a little longer than expected due to solicitors but U&R were always available if I needed anything. All together experience couldn’t have been better. Thanks again team.... Read more
Seller
30th Sep 2021 (4 years ago)
S beeching
Great service from Urban & Rural from start to finish. We have sold 1 via them and now have 1 on Rental and they have been helpful with both.. they even went above and beyond when we locked ourselves out of our home on a Saturday evening and they had the only spare key, not many companies would do that!
They def go the extra mile ????... Read more
Seller
17th Sep 2021 (4 years ago)
H S
Couldn’t recommend Urban and Rural enough. From our initial house valuation, Darren won our trust and absolutely did not disappoint. The communication was great and all members of the team are friendly and efficient (big thanks to Lily and Brad!). We had a rollercoaster ride trying to sell through the pandemic but Urban and Rural remained positive, continued to reassure us and made a very stressful time a lot more bearable. From start to finish, the service has been fantastic, and everything you could want from an estate agent. Big thank you to Alison the sales progresser who pushed to get us over the finish line, she was great! We would most definitely continue to use Darren and his team in the future and would highly recommend to all. You are in VERY safe hands.... Read more
Seller
31st Aug 2021 (4 years ago)
M Gomez
Very professional team, proactive and efficient. Darren, Brad, Lily and katie gave us an excellent service . Thank you... Read more
17th Aug 2021 (4 years ago)
P Shearer
We recently sold our property through the team at U&R Dunstable and we are glad we did. The team were brilliant and in particular Brad and Lilly. They managed to get us a good amount over asking price in our first weekend. Absolutely brilliant!! Thanks again guys.... Read more
Seller
26th Jul 2021 (4 years ago)
L sayer
Would like to say a huge thank you to the team at Urban & Rural Dunstable for the sale of my property.
Darren, Brad and Lily were absolutely amazing throughout the process and were always on hand to help with anything! They definitely went above and beyond for me. Cannot fault the team at all!
Very professional and friendly service - Will always recommend Urban & Rural to anyone looking to sell their property.
Thank you all again for everything these past few months! :)... Read more
Seller
21st Jul 2021 (4 years ago)
A Forber
Darren, Brad and Lily at Urban & Rural Dunstable were very professional. They answered all our questions and frankly, made our sale very easy.
Thank you all for all your work.... Read more
Seller
10th Jul 2021 (4 years ago)
A Taylor
Thank you to the Urban and Rural team in Dunstable for helping us to find the perfect flat and to sell our home of 23 years. It is a quirky property and so was a challenge to describe and value but Darren, Brad and Lily did a fantastic job and found us the best couple for our house. We highly recommend them.... Read more
Seller
27th Jun 2021 (4 years ago)
V Batterbury

We first came across Urban & Rural, when looking to value our home when paying back our help to buy loan.
We were looking at our options to sell, or pay back the loan.
We choose Urban & Rural, as I had noticed they had sold a lot of houses on our estate.
Brad visited us and from the first meeting, we were impressed with his manner and confidence when it came to selling our home.
We had never sold a house before and the process actually filled me with dread!
We had found our next home, but the process was complicated, as it was not 100% sure we would get to purchase it. We had a very tight window and had to be in a position of SSTC, to secure the other property. We were upfront from the beginning and Urban & Rural were actually amazing. They understood our parameters and were open and honest with potential buyers and with us.
I really cannot fault them at all, Brad and Darren had our home on the market within a few hours!
The write up and pictures were top class.
The feedback was precise, honest and quick. Lily & Brad were also amazing at showing potential buyers round our home.
I felt total trust in Urban & Rural selling my home.
We actually ended up with a concrete offer and Brad negotiated the selling price excellently.
Unfortunately, the property we wanted to purchase fell through, so this time we had to pull our house from the market.
However, we will be back in a couple of years and I would not choose any other agent to market and sell my home.
Urban & Rural gave a first class service and I cannot recommend them enough.... Read more
Seller
28th May 2021 (4 years ago)
D Edwards
Urban and rural provided a great service. The photos of our house were expertly done and they got plenty of viewings in the first week resulting in an offer over the asking price. Outstanding agent ????... Read more
Seller
27th May 2021 (4 years ago)
D Ribbans
Lily was fantastic through the purchase of our flat. Couldn't fault the service. Fair, professional and efficient.... Read more
Buyer
7th May 2021 (4 years ago)
O sanatoasa
Lily Is very orientated to satisfy the clients needs and she is prompt and quick. Her attitude is great.... Read more
29th Apr 2021 (4 years ago)
M Sienicki
I just get my keys today. So happy and excited
Big thanks to whole team. Can’t believe all was so easy and quick with them. Lots of good stuff and help. Step by step and dream come through
Thanks Lilly... Read more
23rd Apr 2021 (4 years ago)
D Dholakia
I would highly recommend Urban and Rural Dunstable. Everyone we dealt with were fantastic from start to finish and I have nothing but praise for them all.
Darren came to do our initial valuation and was brilliant. Having never sold a house before, I had lots of questions, but he was very honest and clear about how it works and the costs. There was no pressure to make a decision there and then either.
We also dealt with Lily often, especially as she was the agent who sold our house for us. She was very easy to contact and responded to all our queries quickly.
Darren then helped with negotiations for our onward purchase and was brilliant. He definitely did a much better job than we could have on our own, and we feel like he saved us a significant amount of money.
All in all, Urban & Rural were great and I would absolutely recommend them to everyone I know.... Read more
Seller
21st Apr 2021 (4 years ago)
A Luchmun
We put our house on the market in September 2020. They provided a comprehensive quote, details of marketing and the process. The sale price was spot on the valuation and strategy. Excellent communication throughout the sale using WhatsApp, feedback straight after viewings and booking in viewings. Advice on next steps to sell the house more quickly and good negotiation with the sale price. Only negative was the progression with the outsourced homestart where there was confusion about the chain on a number of occasions and chasing required. However overall it was an excellent service and I would use Urban and Rural again and recommend them to friends and family.... Read more
Seller
9th Apr 2021 (4 years ago)
J Thomson
Purchased through U&R, couldn't fault the experience and communication throughout!... Read more
Buyer
8th Mar 2021 (5 years ago)
C Lennon
From valuation to sale U&R have been professional and informative the whole way through.
We initially were stuck with a more independent estate agent but they were useless so we decided to go with U&R Dunstable.
The Pictures were great, the communication was perfect and we had viewings each week. Have already recommended to a friend who has been on the market and sold within 2 weeks!
Lily and Brad were fantastic the whole way through and we are now sold!
You are in safe hands!... Read more
Seller
28th Dec 2020 (5 years ago)
R Cooney
If you’re looking for an estate agent, then these guys are the one! Extremely professional, very friendly team that will guide you through the steps.The photos and video they take of your property before going on the market are of superb quality. Feedback from viewings are always prompt. They are honest and trustworthy and secured an above asking price for my property!! Cannot recommend them enough ????... Read more
Seller
7th Oct 2020 (5 years ago)
K Miller-Buksztel
We didn't sell through Urban and Rural but they were part of our chain. Amanda the sales progresser was amazing and literally made everything happen whilst the other estate agents sat and watched.... Read more
26th Sep 2020 (5 years ago)
Flapps100
Not bought/sold a house for over 30 years so was careful who we picked to sell our house. Extremely pleased we picked Urban & Rural. Darren and his team were very professional, providing feedback after every viewing which was reassuring. We will use them again in the future without hesitation.... Read more
Seller
18th Sep 2020 (5 years ago)
N Thurgood
After our first experience buying a house three years previously (through another agent) we were dubious about dealing with any agents.
Thankfully we were proven wrong. David and the team were very professional from day one. We wanted a quick sale and we got one, very considerate about viewings, quick with feedback and responses to all our questions which put our worries to rest.
They got us a sale price we were happy with and pushed it through to completion with the help of their conveyancing team and mortgage advisor who were amazing and worked so hard for us to complete after a very stressful few weeks with our upper chain!! Huge shout out to Steve, Amanda, Katie and the whole U&R team.
Would highly recommend and would use again.
Thanks again, we are very happy in our new home.... Read more
Seller
10th Jun 2020 (5 years ago)
I Rouse
Very good indeed lots of reasurance... Read more
11th Feb 2020 (6 years ago)
J Taylor
Fantastic team at urban & rural it took me so long to sell my property and they remained helpful throughout the time. I would highly recommend them to anyone looking to sell!!... Read more
Seller
10th Feb 2020 (6 years ago)
M Lengyel
We have just bought a house through Urban and Rural, we were really happy with their service.
Great team, thank you guys.... Read more
Buyer
22nd Jan 2020 (6 years ago)
R Woodland-Payne
Just wanted to say how brilliant the experience was using Urban & Rural which was so smooth compared to our experience with our selling agent. Amanda the progressor of the sale was superb and without her help and hard work our sale would of fallen through. I would def use if we ever sell again.... Read more
Seller
2nd Dec 2019 (6 years ago)
B Williams
My partner and I are first time buyers and had registered as several estate agents. At Urban and Rural, Aidan was brilliant with helping us find a property, he was very keen to e-mail over properties and arrange viewings that best suited us. Aidan was very helpful when viewing these properties. Would highly recommend urban and rural when buying a property.... Read more
Buyer
23rd Nov 2019 (6 years ago)
J Agents
Having seen how David values his clients i have no hesitation in recommending him.... Read more
23rd Jul 2019 (6 years ago)
A Wray
Urban and Rural were absolutely brilliant with the sale of my house. Professional and friendly, they updated me with every step and informed me of every viewing and comment. Darren and Samantha were brilliant and I cannot thank them enough.... Read more
Seller
10th Jun 2019 (6 years ago)
Z Bywater
Very professional company. Very knowledgeable about the local area, and dedicated to delivering excellent service... Read more
7th May 2019 (6 years ago)
P Robertson
Friendly helpful people and great service... Read more
24th Apr 2019 (6 years ago)
A Johnson
I marketed my property with urban & rural for 4 months at a rate of 1.4%. I was told by the salesman that they were the best firms in the area and that they charged a premium for that service. Personally i didnt feel i got a premium service. They were very slow to return calls and messages. They also took several weeks to get the correct information on the rightmove page. I also felt the pictures they took of the flat for the rightmove page werent very flattering and played quite a big part in the flat only generating 4 viewings in 4 months, as its a brand new flat on a brand new development i have to say i expected them to generate more interest. So overal i wouldnt reccomend urban & rural especially considering the fees they charge... Read more
Seller
27th Mar 2019 (6 years ago)
R Mcfeeley
We had a great experience selling our house via Urban and Rural. Darren from the dunstable branch was very professional and kept us up to date throughout the process and even when he wasn't in the office another member of the team was more than happy to help in any way they could or get him to call us back as soon as he was back in.... Read more
Seller
25th Sep 2018 (7 years ago)
We have been really impressed with how professional and hard working Urban and Rural have been throughout the process. We were particularly impressed with the photos of our home and the virtual tour. They kept us well informed of the viewings and feedback. They also communicated well with the Agent we were buying through. Would be happy to recommend.... Read more
Seller
24th May 2018 (7 years ago)