Although the house was sold it was more sold by someone we know... Read more
Seller
6th Mar 2026 (12 days ago)
S barber
The William H Brown team have been great with our house hunt especially Emma in the mortgage department. Shes so welcoming and always there for when needing any advice on mortgages rates and house information. She's great at checking in on our progress and forwarding on potential properties we may like. Emma's making the process a lot smoother and simple for us as first time buyers.... Read more
Buyer
10th Feb 2026 (5 weeks ago)
J Williams
Working with Emma secure our mortgage and helped us find our new forever home , Emma explained all the steps and helped us through each one and kept us up to date with the progress we would highly recommend Emma... Read more
Buyer
10th Feb 2026 (5 weeks ago)
J Larbi
I had an amazing experience with Emma Mackintosh. She is well trained, professional, approachable, and incredibly knowledgeable from start to finish. Whoever finds her should thank her for me.
I recommend William H Brown Estate Agent to whoever wants mortgage... Read more
30th Jan 2026 (7 weeks ago)
A draey
I had an outstanding experience working with Emma Mackintosh. Emma was professional, approachable, and incredibly knowledgeable from start to finish. She not only found me an excellent mortgage rate, but also helped me work out the most cost-efficient way to navigate my existing fixed-rate mortgage, something I was initially unsure about.
Emma explained every option clearly, answered all my questions with patience, and made the whole process feel smooth and stress-free. Her communication was always prompt and friendly, and I genuinely felt supported at every stage. It’s rare to find someone who combines expertise with such a personal touch, but Emma truly does.
I wouldn’t hesitate to recommend her to anyone looking for mortgage advice or support. She made a huge positive difference to my home-buying experience.... Read more
Buyer
15th Jan 2026 (9 weeks ago)
R James
Absolutely brilliant, from start to where we are at this point. All the Staff have been exceptionally helpful, in my experience thus far. As far to say, there now part of my extended Family. They've talked me through the whole experience and given me, invaluable experience. Can't thank the whole team enough.
I personally would like to say a 'BIG' thank you to each and everyone of the Staff members at Moortown. Ya the bestest..!! X... Read more
7th Jan 2026 (10 weeks ago)
J L
Very welcoming team. Would like to give Sarah & Elke a massive thanks! Sarah would always contact me back and forth and she was always available to speak. Elke was a huge help in communicating to me with all my questions being answered and especially handing me over the keys! Thanks, great service!... Read more
Tenant
5th Jan 2026 (10 weeks ago)
Q B
Emma mackintosh provided outstanding service at William H Brown . Professional , responsive , and a pleasure to deal with .
Highly recommend .... Read more
4th Jan 2026 (10 weeks ago)
S Fitzgerald
These people are ghouls. I have viewed some houses with them and theve added me to a mailing list. They started sending me unsolicited mails for houses wildly inappropriate to my search. Clicked unsuscribe, and they still mailed me. Clicked unsuscribe again, they keep mailing. Repeat another 10 times. Today is xmas day and william brown is emailing me purporting to be from my local branch saying should get my house valued. Yeah except its Xmas day. This company have never heard of GDPR. Ghouls the lot of them. Never sell your house with these chances ever.... Read more
25th Dec 2025 (12 weeks ago)
K Berry
Emma has been fantastic throughout the whole process. She has gone above and beyond to help me getting me happy ending! Always at the end of the phone if I needed anything and responded to emails quickly. Definitely recommend to anyone needing a financial adviser... Read more
17th Dec 2025 (13 weeks ago)
M Ndemufayo
Absolutely brilliant ????????, I was supported in the most complete way possible. Special mention to Emma which is a great person besides being an excellent professional. I totally recommend William H Brown Moortown... Read more
15th Dec 2025 (13 weeks ago)
A Cheesbrough
Emma was really helpful when applying for our mortgage and securing our purchase. She was not our original broker but due to sickness and us seeing a property, she was allocated to us and squeezed us in quickly so that we could make an offer on the property. Emma kept in contact throughout the process and was always extremely helpful, even replying when she was out of office. She was friendly and professional and I would recommend Emma to anybody looking for mortgage advice.... Read more
Buyer
9th Dec 2025 (14 weeks ago)
K Scanlon
Brilliant service from Emma, offering customised support every step of the way. She explained everything well and when to do things. I highly recommend. Thanks for all your help.... Read more
8th Dec 2025 (14 weeks ago)
A Football
Thank you Emma for the wonderful work you always do. Emma is highly recommended.
Thanks
Khalid... Read more
8th Dec 2025 (14 weeks ago)
G grant
I was recommended by a good friend to try Emma for unique mortgage advice and she instantly knew the best solution and deals for the situation.
She was very thorough and very efficient throughout the whole process and I went from needing advice to mortgage approval in a very short time with next to no effort on my part.
I cannot recommend Emma enough and without doubt she saved me weeks of research with her market knowledge. Without doubt I would use Emma should I need another mortgage in the future.... Read more
Buyer
7th Dec 2025 (14 weeks ago)
Annabella
I am beyond grateful for the work Emma put in for me. Her service is immaculate and made my whole buying experience run calmly. Thank you Emma:)... Read more
Buyer
7th Dec 2025 (14 weeks ago)
J Mchugh
As a first time buyer the mortgage world felt overwhelming and confusing. Emma spent a lot of her time going through anything I wasn't sure of .
People talk about the stresses of buying a house but she made it completely stress free . I will be using Emma again and again.... Read more
Buyer
6th Dec 2025 (15 weeks ago)
A Walsh
I have been advised by Emma in a consistent, engaged and professional way for a long while. Her friendly approach and persistent help have supported me in what has ended up being a longer search than hoped.
Thumbs up for Emma and the team... Read more
17th Nov 2025 (17 weeks ago)
S Scanlon
Emma Mackintosh, the mortgage advisor based at William Brown in Moortown recently helped us to get our mortgage.
She was fantastic from start to finish. She managed to get us a great deal and was very prompt - we actually completed on our new home in only 6 weeks and this was down to Emma being so prompt and professional. She made a time which can be stressful feel smooth and easy.
Thank you Emma I would definitely recommend you to others and have done so already????... Read more
Buyer
16th Nov 2025 (17 weeks ago)
Z G
I recently had the pleasure of dealing with Emma Mackintosh at the Moortown branch, and I can honestly say she is an outstanding asset to the company. From start to finish, Emma was professional, proactive, and incredibly helpful. She went above and beyond to make the whole process smooth and stress-free, keeping me informed every step of the way.
Her knowledge, communication skills, and genuine care for her clients really stood out. It’s rare to find someone so dedicated and approachable — nothing was ever too much trouble.
I can’t recommend Emma and the team at William H Brown Moortown highly enough. Don’t hesitate to use their services, you’ll be in the best hands possible!... Read more
10th Nov 2025 (18 weeks ago)
K Walkinshaw
Emma from William H Brown has been amazing in helping us get our first home, so lovely, reassuring and reliable. Couldn’t recommend enough!... Read more
Buyer
4th Nov 2025 (19 weeks ago)
G Singh
Emma was absolutely fantastic throughout my mortgage process. From start to finish, she provided exceptional support and guidance every step of the way. She took the time to explain everything clearly, answered all my questions promptly, and made what could have been a stressful experience feel smooth and straightforward. The entire team including, Matthew and the others, were great help. Thank you !... Read more
3rd Nov 2025 (19 weeks ago)
K s
Emma helped us to get mortgage for our first home. She is brilliant, knows what she doing and provided us best honest advice.... Read more
3rd Nov 2025 (19 weeks ago)
J Nutton
Although we are at the start of our process so far Mathew , Elke and the team at Moortown WHB have so far been fantastic.
Mathew especially helped me to get a viewing on the property I am now buying when it looked like it may not be possible.
The whole branch has been friendly , efficient and reliable.
They are making a stressful process as easy as possible and I feel reassured I
will compleate without a hitch.
Thank you guys x... Read more
Buyer
22nd Oct 2025 (21 weeks ago)
M Ibbotson
The team at William Brown Moortown are excellent and very professional. Matthew has been very helpful in trying to find a property for me. I would highly recommend them.... Read more
Seller
1st Aug 2025 (7 mo. ago)
E Pak
Staff is proactive to ensure everything goes smoothly and provide timely assistance, update information to us.... Read more
1st Nov 2024 (1 year ago)
S Hussain
Nathanial Hazell provided very friendly and helpful service. It made such a massive help... Read more
31st Oct 2024 (1 year ago)
M Hazell
I have been dealing with Nathanial and I’ve had an amazing experience from start to finish. He’s answered all of my questions and inquiries with diligence and speed. This is the most hassle and stress- free experience I’ve ever had dealing with an estate agent. If you’re working with this agency make sure to ask for him!... Read more
30th Oct 2024 (1 year ago)
K Solanki
Nathaniel was very goo with helping me find the right home, I went through many agents and didn't find any success finding the right home but Nathaniel managed to find the dream home for me and my family.... Read more
Buyer
30th Oct 2024 (1 year ago)
N Bridge
What fantastic service I received from every staff member I engaged with at this branch. I sold my first property through them, and nothing was too much trouble from start to finish. They kept me fully updated at every stage of the process and I felt genuinely supported throughout. Would thoroughly recommend.... Read more
Seller
30th Oct 2024 (1 year ago)
P rahman
Excellent service from beginning to end on purchasing my first property. Staff were professional friendly and helpful particularly Lewis Myers who was always there to reassure us and give us advice. Also thanks to Tom Madden who helped with the purchase. Would highly recommend Moortown Branch. Thank you to everyone.... Read more
Buyer
19th Apr 2024 (1 year ago)
S WALKER
Fanstastic service, we were welcomed by those present in the office. Our advisor Sarah, is very friendly and professional in what she does. She was helpful giving advice where needed but agreed with our own suggestions. Overall the service was great on this occasion.... Read more
22nd Mar 2024 (1 year ago)
P por
My parent and I have been looking for a long time and we finally found our new home with great help and very good service from negotiator Vanessa Scott, big thanks to her and much appreciated : )... Read more
Buyer
20th Dec 2023 (2 years ago)
V Farrell-aeria
The team at William H Brown Moortown branch are amazing and really went out of their way to help me sell my mum’s house. Lewis and Vanessa especially pulled out all the stops I am very grateful thank you... Read more
Seller
22nd Aug 2023 (2 years ago)
X Jia
Experience so far is simply great! Extremely responsive with questions (usually get the answers back on the same or second day). Patient and helpful with viewings (3 or 4 times now). Proactive with checking of progress. If I must identify a less than excellent aspect, it would be their policy of not showing dimensions and total floor area info in the floor plan. Their virtual tour video is mediocre: not really interactive 360 tour, just a pile of static photos with music.... Read more
17th Aug 2023 (2 years ago)
The people at the Moortown branch were amazing and really helpful and went above and beyond to help me sell my mums house... Read more
Seller
9th Aug 2023 (2 years ago)
V Scott
Excellent service from start to finish... Read more
22nd Jun 2023 (2 years ago)
A Townend
Top class service from start to finish. I was dealing with Rachael and she went above and beyond consistently.
Both mine and the buyers solicitors were extremely slow and almost incompetent at times but Rachael kept them in check and progressed them along at every stage.
Honestly don’t think this sale would have gone through if it wasn’t for her dedication to my sale.
Thanks for all your work. Could not recommend more.... Read more
Seller
3rd Nov 2022 (3 years ago)
K HAC
Lovely staff, very down to earth and caring... Read more
25th Feb 2022 (4 years ago)
Absolutely outstanding professionalism from Megan Ashby who came to value my house. She wanted the best outcome interns of looking at the best value I can achieve for my large home. And as for her colleague Rachel too is so pleasant, inquisitive, friendly and great customer service. I have my house rented by WHM and this service does not disappoint at all. I continue to work with WHM and these two wonderful career driven women. Thank you so much. ????????????... Read more
Seller
8th Feb 2022 (4 years ago)
Charlotte and the team were very professional throughout the process. They kept us up to date and were very approachable and friendly.... Read more
Seller
28th Nov 2021 (4 years ago)
S GAFFNEY
Charlotte Herbert-Davies was a star throughout my eight month long sale and wait in a chain! She kept in touch with me weekly and was always polite, encouraging, consistent, professional and informative. I relied on Charlotte and she delivered what she promised. She chivied all the parties, kept it all moving and was very reassuring. Thanks Charlotte you did a great job, and my experience with the whole of the Moortown team was a good one.... Read more
Seller
24th Nov 2021 (4 years ago)
E Borrill
Although we unfortunately didn't get the house Dan who showed us around was extremely helpful, just because of him I would use them to sell my house.... Read more
13th May 2021 (4 years ago)
I Photography
Absolutely fantastic service from all the team and super friendly too! Just perfect|!... Read more
26th Feb 2021 (5 years ago)
S Lavery
Very happy with the service so far,Linzi was very thorough.... Read more
25th Feb 2021 (5 years ago)
J Biggadike

Brilliant service from Linzi, Dan and Charlotte at the Moortown branch! If you know the area you will be aware there are no shortage of estate agents to choose from on the Moortown parade. So why did I choose William H Brown?
I had visits from Manning Stainton and William H Brown to view and price the house, they both estimated the same price which was fine but I felt Linzi from WH Brown was a really good 'pitcher' if you know what I mean. Lovely nature, no pressure, well prepared, measured up on first visit, knowledgeable.... and what was also most welcome was the advice she gave on 'tarting up' a couple of areas of the house that would make it look better. It was very tactfully delivered and I wish we had thought of it earlier! We did what she suggested and really improved the look of a loft stair case before photos were taken etc.
Following on from this, whenever I emailed there was a quick response, when I called there was a quick answer. Communications were perfect, not too few, not too many. The process ran very smoothly.
Charlotte spent a whole open day showing people around the house which worked really well and we achieved a great price. Dan pushed the sale through during the later stages and is always calm and professional sounding on the phone.
Would I use them again? Absolutely! And as it happens I have already signed for them to manage the sale of my mothers house and I am relieved to know it will be the same team seeing it through.
Final and most important point...the William H Brown sign looks better outside your house, nicer colour scheme and graphics I think! :-)
Thanks guys (girls!).... Read more
Seller
21st Feb 2021 (5 years ago)
S Gough
What can I say !!! What a great team,Linzi,Charlotte and Dan are. They have been very professional but also extremely friendly and we have been kept up to date on the progress of our house sale. I cannot recommend this team enough and thank them all very much for their fabulous assistance.
Thank you so much !!!!... Read more
Seller
27th Jan 2021 (5 years ago)
L BOUGHAN
Linzi, Dan and rest of team at WHB Moortown were excellent. Kept me updated, were professional throughout the process. Thanks guys.... Read more
12th Jan 2021 (5 years ago)
54shill
What a fantastic team at WH Brown Moortown, I sold my house with them and bought my new house with them. 5 Star service from start to finish, could not be more pleased. Linzi, Charlotte and Dan were friendly yet professional and available at all times.
I have no hesitation at recommending this young and vibrant team and will be using them again when the occasion arises.... Read more
Seller
12th Jan 2021 (5 years ago)
R F-M
Excellent service from Dan Butterworth, who was very professional and friendly. He helped to arrange our mortgage appointment with James Kear, who gave great advise and has taken the hassle out of arranging the remortgage on our property. I would definitely recommend them both to all in the future. Thanks guys.... Read more
9th Sep 2020 (5 years ago)
S Khan
Thanks for all the great work put in by Dan. Responsive to all enquires.... Read more
2nd Sep 2020 (5 years ago)
A Gunn
COVID-19 lock-down came in as we listed our property, not helpful, unlike Linzi and Dan who provided the quality to deliver on sale and purchase once restrictions were eased. Available and attentive.... Read more
Seller
25th Jun 2020 (5 years ago)
D Holroyd
Excellent service throughout our purchase, even though it was during lockdown.... Read more
Buyer
25th Jun 2020 (5 years ago)
S Dobson
Have been VERY impressed by Linzi and Alex. Very knowledgeable and quick to respond to my queries. Have dealt with many local estate agents and Linzi's works to very high standards, which others struggle to attain. Thanks to the team at WHB Moortown.... Read more
31st Mar 2020 (5 years ago)
E Laycock
We were first time buyers and we had some issues with our previous mortgage advisor in regards to our insurances. We were recommended by a friend to contact Christopher Clegg at WHB Moortown, and I’m so glad we did! He was so professional, as well as being empathetic towards our previous situation. Chris went above and beyond to make sure we had the best quality service, and managed to get us fully insured in a small amount of time. We will definitely be using him again for any other mortgage advice.... Read more
Buyer
18th Feb 2020 (6 years ago)
L Booth
Michael and the team very helpful, made it stress free. Highly recommend.... Read more
22nd Jan 2020 (6 years ago)
A Alani

Very poor service, unprofessional staff and they do not deliver what they promise.
My property was supposed to be sold to a buyer who they failed to sell his property for four times!!
I had to chase them up for an update about the sale for five months and every time they assured me it is just a matter of time to sell the buyer's property and precede with purchase of mine, however they did not try to make any effort to find me another buyer and they marked my property as 'sold' instead of 'under offer'. The buyer lost interest after all the frustration and stress he had because of how W H Brown was managing the sale of his property so he withdrew it from the market and cancelled his offer on mine.
I thought I could end this nightmare by switching to another estate agent, only to find out that their sale signpost had damaged the gate of my property. They denied responsibility and advised me to contact their sign agency which I do not have any agreement or contract with!
DO YOURSELF A FAVOR, AVOID THIS RUBBISH ESTATE AGENT AND CHECK THEIR REVIEWS ON TRUSTPILOT. THEY ARE THE WORST!
P.S. I relisted my property with Linley & Simpson and it was sold within three weeks.... Read more
Seller
16th Jan 2020 (6 years ago)
G Kemp
Amazing service by the team in Moortown, very efficient and reliable. Highly recommend.... Read more
3rd Jan 2020 (6 years ago)
L Luke
Useless. Bearing in mind I'm trying to buy a house. I rang them four times on a Saturday morning and no response. If that's how they treat their customers, I'm glad I'm selling my house with Ewemove.... Read more
Seller
10th Aug 2019 (6 years ago)
P saimbhi
Absolutely amazing estate agents and highly recommend. Had a very difficult time trying to get the house on the market etc... and they were so understanding, helpful and professional the entire time. Having since sold 2 properties with them. Would definitely use again and highly recommend... Read more
Seller
23rd Jun 2019 (6 years ago)
A Leeds
Tried to sell my house a few years ago and it was an awfull experience. Have subsequently went to a house viewing by this branch this week and the male agent could barely muster a hello..poor service everytime i have had anything to do with this estate agents.... Read more
23rd Jun 2019 (6 years ago)
R Kaur
I would definitely recommend WH Brown Estate Agents. Michael, Lorraine, Nicole and Erin have been amazing, helpful and very friendly. No request is ever too much! They have been quick and efficient in all aspects of selling my property. Would definitely use them again.... Read more
Seller
15th Mar 2019 (7 years ago)
Unfortunately you do not offer a zero star rating as that's what they deserve, paid £180 for a premium service and they never even managed to get the property listed. I had to chase them and they trued blaming the photographer who they had engaged!!!! I couldn't recommend strongly enough not to use them. They are absolutely useless.... Read more
Seller
15th Dec 2018 (7 years ago)
C family
poor experience, my 1st contact was that we wanted to view a property, they never called back to arrange when promised, when i chased them they seemed incredulous that i was complaining that they had not called me!! Tried to go into their office the other weekend and the door was locked and finally when we eventually did a viewing with them, they turned up 15 mins late without apologising and then told us the property was already under offer. Steer clear.... Read more
5th Nov 2018 (7 years ago)
J Rose
As a professional property photographer I have worked with many estate agents and I can truly say that the William H Brown offices I have worked with, including the Moortown branch, are very professional and organised. I would happily recommend them.... Read more
8th Oct 2018 (7 years ago)
O Sihra
James at the Leeds Moortown branch has been very helpful with my search in looking for a property, He comes across well presented and good mannered and someone who you can trust and easy to talk to. I would recommend this agent to someone who is looking to sell there property! :-)... Read more
3rd Oct 2018 (7 years ago)
M TABLE
Excellent customer service from Linzi. Keeps me up to date and works hard for me. I would not use the solicitors they recommended again (Blacks solicitors) normally but working with Linzi makes all other issues seem minor as she makes everything as easy as possible. She is very professional, friendly and a pleasure to work with. Thanks Linzi.... Read more
28th Aug 2018 (7 years ago)
J Lilley
I have recently bought a house and dealt with Lindsey and Elliot. William H Brown do have a mixed reputation as a corporate outfit, and a lot of it is not favourable. However thankfully every agent is not the same, and this Branch is very good at what they do.
They have been very honest from the start, and couldn't be more helpful with viewings and chasing solicitors, and i would definitely recommend them every time, to buy or sell your home.... Read more
Buyer
29th Jun 2018 (7 years ago)
D parmar
I had put forward a offer on a home,rang back after few days for a update as I hadn't heard from them,then get accused of approaching the vendor by contacting the neighbours,It seems you need to get your fact's right Linzi before accusing me, so I rang their head office for a apology which never happened.Overall you seem very unprofessional & impolite,Very poor service,could learn some manner's before opening her big mouth.... Read more
16th Apr 2018 (7 years ago)
D Jones
Superb service. Really helpful staff and could not have been more welcoming. I thought that as my property was quite small I would not find an interested estate agent. This could not have been further from the truth. Elliott has given me a first class service and been really helpful in regularly updating me. I would certainly recommend them to anyone else. Thank you for all your hardwork.... Read more
Seller
13th Apr 2018 (7 years ago)
G N
I've found Linzi and the team more than Helpful with the selling of my house. They were polite, professional and nothing was too much to ask for. I would recommend them highly and would use them again.... Read more
Seller
26th Feb 2018 (8 years ago)
C taylor
Unprofessional
Economical with the truth
Inept in their negotiations
Inept in dealing as your agent.
They would be on minus stars if it was possible to do that.
My advice don't have any dealings with them what so ever ?... Read more
2nd Feb 2018 (8 years ago)
T Eddison
Time wasters!... Read more
12th Oct 2017 (8 years ago)
M G.H
DON'T TOUCH WITH A BARGE POLE!! THEY CHARGED ME AN UPFRONT FEE OF ABOUT 300QUID FOR NOTHING (AFTER RESEARCHING SINCE NO OTHER AGENTS DOES THIS) BAD SERVICE, COCKY STAFF, STEER CLEAR, A CON.... Read more
14th Aug 2012 (13 years ago)