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- Purplebricks
Purplebricks Estate Agents
2.7
405 reviews
- Branches 117
- Properties for sale 11,858
- Average time to sale 13 weeks
About Purplebricks
Purplebricks have 117 branches and they mainly list properties in and B90. Over the last six months, they've listed 11,858 properties, with an average time to sale of 13 weeks.
Purplebricks fees
Estate Agent fees vary depending on the area and the level of service offered. In the areas Purplebricks operate, the average fee (charged by all agents) is 1.34%.
Get a quote for selling your property.Top performing Purplebricks branches
- 1.Purplebricks - covering Croydon CR0
- 2.Purplebricks - covering Lincoln LN6
- 3.Purplebricks - covering East London E14
- 4.Purplebricks - covering Nottingham NG17
- 5.Purplebricks - covering Warrington WA5
- 6.Purplebricks - covering Stoke-on-Trent ST5
- 7.Purplebricks - covering Liverpool L4
- 8.Purplebricks - covering Derby DE55
Latest reviews for Purplebricks
Anonymous Homeseller
1
At first had excellent agent as was selling via private treaty through them & then decided to sell via Auction which was appalling & unprofessional.
I personally was unwell & hadn’t got battery life to keep chasing incompetency.
23rd Aug 2026 (1 day ago)
Anonymous Homeseller
1
No communication at all viewings not organized took of market in the end
14th Aug 2026 (10 days ago)
Anonymous Homeseller
2
Sold the house after one viewing but I reduced it to what I thought it was worth.
Paid upfront selling fee and now can’t get hold of anyone!
11th Aug 2026 (13 days ago)
Anonymous Homeseller
5
Friendly helpful staff. Always available to answer questions and prevent any extra stress.
11th Aug 2026 (13 days ago)
Anonymous Homeseller
5
Great service and the staff are very helpful and polite
10th Aug 2026 (14 days ago)
Anonymous Homeseller
5
Very good service, helpful and available to speak to
6th Aug 2026 (18 days ago)
All 117 Purplebricks branches
Purplebricks - covering West London
Suite 7 First Floor Cranmore Drive Shirley Solihull, B90 4RZ
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- Average asking price achieved
- Average sale time
- Properties sold
Anonymous Homeseller
1
Complete waste of time and money. Zero communication fake viewings recorded on my account. Staff I originally dealt with all quit and i was left without a sales person. Sale board and listing removed without my knowledge or consent. If i could claim my money back i would but they wont respond to any emails letters or
Complaints
6th Jun 2026 (11 weeks ago)
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- Average asking price achieved
- Average sale time
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Anonymous Homeseller
2
I've rated this for the £500 estate agent fee, not the £2000 listing fee. The first Purple Bricks estate agent that visited to value the property and explain the service was Dean and he was excellent. Of the local estate agents I spoke to, his valuation was the best researched and his advice to list the property as "offers over", the most appropriate. The other estate agents all made unrealistic valuations much higher than the final sale price. The property was listed within days and Dean was very helpful during this process. We then paid a further £500 to have an estate agent show potential buyers around the property. Unfortunately, this was not Dean but one of his colleagues, Caroline. She insisted on open house viewings on a Saturday. This meant that some potential buyers weren't able to attend and those that did had limited time to view. We vacated the property during viewings, leaving Caroline with a set of keys. On two occasions we returned home to find the back door wide open. Having subsequently spoken to those buyers that were interested, she often gave them the wrong information on the property. Once we found a buyer Caroline's attention quickly drifted away and attempts to get her to liaise with the buyer proofed fruitless in the vast majority of cases, with her often ignoring any requests for her to call us. This led to the sale taking two months longer than necessary, with our seller's estate agent often having to provide advice and support to move the sale along. I would recommend Purple Bricks if you are not in a chain and have a relatively straightforward property sale. The advice on valuation and listing was excellent and the quality of the photographs and listing text was good.
13th Jan 2022 (4 years ago)
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Anonymous Homeseller
1
The local agent set up the agreed selling price incorrectly on the web and with Rightmove.
He also set up our address incorrectly.
The Purplebricks Account Manager said sold the photos of my house very poor so I would have to write to the Complaints Dept. Their reply - unbelievable - was we will give you £75 in compensation but you will have to pay an additional £99 to have the house re photographed!
It took 8 weeks to erect a "sales board"
I wrote a letter to the MD but had no reply! I wrote again and had a member of staff reply!
I was told that the MD NEVER communicated with a customer!
They achieved just one viewing in 5 months.
They are a shambles compared to when the sold my previous house 5 years ago
14th May 2025 (1 year ago)
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Purplebricks - covering South West London
Suite 7 First Floor Cranmore Drive Shirley Solihull, B90 4RZ
1
Anonymous Homeseller
1
So unprofessional and lacking in knowledge of property/area and its surroundings
17th Feb 2025 (1 year ago)
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Anonymous Homeseller
4
James is very knowledgeable about this area, he explained the various packages offered by PB and is available to answer questions,
9th Feb 2026 (6 mo. ago)
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