L Birkett

Been meaning to share a review for a while. We moved Nov 25. For such a long time I believed Ben Rose were the estate agent to use due to quality of photos and because of the number of boards you see everywhere. How wrong was I?! Photographer I still believe is excellent. But basically your photos are what sell your house. The staff arent salespeople they are just admin staff with too much on their plate. Service improved after we sold when it became an admin task but selling was not a pleasant experience unfortunately. Every phonecall felt like an inconvenience. They've no spare staff to present your property for you most of the time. Unfortunately I feel like we'd have been better off with purple bricks or an independent estate agent. Won't be moving again hopefully but this is just my honest opinion and experience. Might help others choose estate agents more wisely. Cant speak for the other branches of course, staff from Leyland seemed lovely but we were in the wrong postcode sadly... Read more
Seller
25th Feb 2026 (21 days ago)
S Wearden
I've recently used Ben Rose to help me find my new home. The communication and efficiency was 5 star. Thank you so much to Sophie, Megan, Abbie & Joanne... Read more
12th Jan 2026 (9 weeks ago)
A Whittle
Jess and her team were fabulous from day one. Jess was professional..informative...but also understanding and patient with us.
I would whole heartedly reccomend Ben Rose estate agents to anyone i know who is selling their house.
Thanks again jess... Read more
Seller
20th Nov 2025 (17 weeks ago)
D Harris

????? 5 Stars – Outstanding Service from Start to Finish
I recently purchased a property through Ben Rose, and I have to say that Jess has been absolutely exceptional throughout the entire process. From the very beginning, she went above and beyond in every possible way. Her professionalism, patience, and constant support made a huge difference, especially during the more stressful parts of the journey.
Jess was always proactive, always responsive, and always willing to chase things up — even when the delays were coming from other parties. She kept me updated at every stage and genuinely took the time to make sure things kept moving. It’s very rare to come across someone in this industry who cares as much as she does, and I truly don’t think the purchase would have come together without her dedication.
Her communication was excellent, and she consistently handled every challenge with calmness and efficiency. You can tell she genuinely cares about her clients and takes pride in delivering the best possible service.
I’m extremely grateful for everything Jess has done, and I would highly recommend her and the team at Ben Rose to anyone looking to buy or sell a home. If you want someone who will actually fight for your purchase and keep things on track, Jess is the one you need.
Thank you again, Jess — you’ve been amazing.... Read more
Buyer
20th Nov 2025 (17 weeks ago)
J Jackson
Thank You for your support along the way.... Read more
20th Nov 2025 (17 weeks ago)
M Edwards

I have been buying and selling property in the UK and Europe since my teens and have to say this is the worse estate agent I have dealt with.
What started well changed once I began liaising with Bamber bridge office staff causing my sale to become a nightmare. Staff were only concerned with if I could move out my home a.s.a.p. prior to the chain completing. I was advised I would lose the sale as the buyer would not wait! I spoke with office manger re the tone of calls I was receiving, requesting she listens to the recordings of the calls. I had to hand all correspondence to my solicitor who agreed, advising these are empty threats from your estate agent not verified by the buyers solicitor who he was in contact with.
Confirming the the level of bad service received, when asking Ben Rose Bamber Bridge if they could ask the buyer if I accidentally left some cables in property. I was advised they would speak to the buyer and get strait back to me, I have received no response for over a week!
Easily my worst property selling experience in over 30+ years... Read more
Seller
1st Nov 2025 (20 weeks ago)
M Opal
We didn't end up purchasing with them as we realised the house wasn't for us in the end & they seemed to have a few issues with the owner which tainted it a bit. The staff are very friendly however & responsive to emails etc... Read more
26th Sep 2025 (25 weeks ago)
Paola
We’ve just completed the purchase of our new home through Ben Rose (Bamber Bridge), and the experience was excellent from start to finish. From our first enquiry via RightMove to the final completion, the team was consistently professional, responsive, and helpful. They kept communication flowing, passed on our questions to the vendors promptly, and did everything they could to keep the process moving smoothly.
As buyers, we couldn’t have asked for a better agent. Huge thanks to Jess, Kayleigh, and the whole team at Bamber Bridge—you made a stressful process feel much easier!... Read more
Buyer
2nd Sep 2025 (6 mo. ago)
S Akhigbe
It was a very smooth transaction, the staffs were very very helpful by giving us all needed advice and support.... Read more
H Woodrow
Highly recommend Ben Rose Bamber Bridge to anyone who’s thinking selling your house.Effective communications, friendly and helpful staff, most importantly- they sold my house in one week!! Thank you Jess, Kayleigh and Angela for your help!... Read more
Seller
1st Jun 2025 (9 mo. ago)
S Kilshaw
I sold my house with Ben Rose and I cannot recommend them enough! Their advertising, communication and sale techniques are fantastic. We had viewings and offers within a few days and they supported me every step of the way through the sales process. They chased both solicitors to try and keep the process moving smoothly and answered any email or phone call promptly. I would like to especially thank Kayleigh who supported me a lot throughout the sale.
Thank you!... Read more
Seller
27th May 2025 (9 mo. ago)
M Ciuburciu
Ben Rose helped me to sell my house in just 14 days and at the price I wanted. While others offer to advertise my house for a much lower price and charging much higher fees.I highly recommend them to anyone looking to sell their property quickly and smoothly.
Jess,Keighley and Angela brilliant and helpful people.
Many thanks.... Read more
Seller
14th May 2025 (10 mo. ago)
S Tunnard
Jess and the team we excellent from start to finish, we needed to buy, exchange and complete within a month, with their help we did, thank you all so very much... Read more
Buyer
2nd Apr 2025 (11 mo. ago)
M Hewitt
All staff Very professional, polite and friendly from initial inquiry to the final day of the move, many thanks to all and especially Kayleigh Eccleston, Kindest regards Martin and Paula.... Read more
20th Mar 2025 (11 mo. ago)
P Bentley
Very good experience all the way through the sale period highly recommend... Read more
Seller
19th Feb 2025 (1 year ago)
C Appleton
Amazing staff and extremely friendly and informative. Couldn't thank Sophie and Megan enough throughout who were both so polite, friendly and helpful. Beautiful properties and amazing staff.... Read more
24th Jan 2025 (1 year ago)
Poor communication. Had to chase things up a lot. Only 2 viewers.
House didn’t sell.... Read more
Seller
11th Jan 2025 (1 year ago)
M Binxy
Thank you so much to Joanne, Meg and Sophie for helping get my house. You wonderful, amazing women are angels. I could never be more grateful for all your support, kind words and hard work. I would recommend this estate agents to anyone xx... Read more
Buyer
10th Jan 2025 (1 year ago)
G Mathers
From the onset the team have been amazing! Megan, Sophie and Joanne are very friendly and approachable. Any questions you have they are always quick to help and answers are always prompt.... Read more
10th Dec 2024 (1 year ago)
A Trafford
All the staff were helpful and informative from day one. They are lovely bunch and wouldn't hesitate using them again in the future. Thank you lovelies in the Bamber Brige office.... Read more
27th Nov 2024 (1 year ago)
D Swan
Team Ben Rose have been excellent in helping to sell my Dad's bungalow. From an initial no fuss web enquiry; to an honest appraisal and survey; a great sales brochure that helped garner four offers in the first week; to a team who managed the sales process efficiently, professionally and kept in contact throughout as and when necessary. We've no hesitation in recommending Ben Rose - a team who know the market and who know how to work with their clients. And who helped close the sale in less time than we originally expected.... Read more
Seller
27th Nov 2024 (1 year ago)
M Griffiths
Megan Marsden has been an absolute credit to the team at Ben Rose. She was covering for the Bamber Bridge office and has done nothing but impress. Great communication and professionalism throughout!
From the moment she was in the office we were able to secure an offer on our property which then resulted in us being able to offer on the property we were visiting the day after.
We are now at the hands of solicitors, however the experience with Megan has been great from start to finish. Thanks to Kayleigh and Jess too for helping to organise initial viewings at the property.... Read more
Seller
21st Nov 2024 (1 year ago)
R W
Truly fantasic service from all the team at ben rose! Made buying my first home a breeze and felt like nothing was too much effort. Absolutely exemplary customer service, will be reccomending them to everyone!... Read more
Buyer
20th Nov 2024 (1 year ago)
C Robinson
The sale of my house was dealt with most efficiently by Mia. She was the voice of calm when I was worried that there may be problems! She made it a trouble-free experience.... Read more
Seller
15th Nov 2024 (1 year ago)
B Butterworth
A professional service from start to finish .
The best estate agents around sold within 7 days... Read more
Seller
31st Oct 2024 (1 year ago)
B salman
I have recently bought a property from Ben Rose Bamber Bridge branch, and I have been dealing with Jess (the branch Manager) and Kayleigh. I highly recommend this agency to everyone buying or selling, their professionalism, friendliness, and customer service are amazing. A big thank you... Read more
Buyer
25th Oct 2024 (1 year ago)
S Leighton
Sale on my dad's property after a bereavement was extremely difficult emotionally. Ben Rose were amazing valueing property and viewings but once it sold I had to keep chasing for updates. Calls were very rarely returned with updates I had to continually chase. Over 16 weeks took to complete extremely stressful.... Read more
Seller
23rd Oct 2024 (1 year ago)
C Dalton
Staff at Ben Rose were very helpful and understood the stress involved for me moving house. I sold and bought property's using their service. I also used the solicitors suggested by them and moved house in 12 weeks.... Read more
Seller
14th Aug 2024 (1 year ago)
R Barker
We worked with Ben Rose whilst buying our first house, they were really helpful, chased everything that needed chasing for us, and were vigilant and so patient whilst dealing with my increasing frustrations at our solicitor's lack of communication and work ethic. I would recommend them to anybody.... Read more
Buyer
20th Jul 2024 (1 year ago)
A Solutions
Absolute con artists- terrible service, false promises and robotic... Read more
18th Jul 2024 (1 year ago)
Anonymous Homeseller
Wouldn’t use again... Read more
Seller
17th Jul 2024 (1 year ago)
P T
Great estate agent very friendly and easy to work with I would use them again.... Read more
17th Jul 2024 (1 year ago)
P Wheeler
Selling a house is stressful so having a friendly face across from you in the estate agents or on the end of the phone is helpful when progress needs to be made. Thank you Ben Rose Bamber Bridge for helping me navigate towards an eventual sale. It did take time but we got there in the end.... Read more
Seller
26th Jun 2024 (1 year ago)
C Hammel
Thank you for making my house sale such an easy process especially as I was out of the UK for the majority of it... Read more
Seller
22nd Apr 2024 (1 year ago)
E Balmer
Polite staff even though they couldn't meet my needs.... Read more
9th Mar 2024 (2 years ago)
E Hollick
Buying my first home and the team at Ben Rose couldn’t have been more helpful, absolutely perfect with updates from the seller and super helpful every step of the process!... Read more
Buyer
23rd Jan 2024 (2 years ago)
R Clarke
The Bamber Bridge branch were so helpful when selling my property. I’d never been through the process before and they were so patient with me and my millions of questions!
The fees were transparent and I was kept up to date throughout the sale.
I would absolutely use Ben Rose again after this experience. Thank you ??... Read more
Seller
23rd Jan 2024 (2 years ago)
C Pickering
Chris Weldon (branch manager) and the rest of team at Ben rose have be excellent very helpful and knowable everything was plain Saling I would definitely recommend them to family and friends... Read more
27th Sep 2023 (2 years ago)
M murphy
Exce?lent Proffessional Courteous a job well done... Read more
21st Sep 2023 (2 years ago)
A bamford
Could not fault the team at Bamber bridge Chris , Kayleigh, and Mia, where there when I needed them the sale could of easily fallen through, but with the teams help I got the sale I wanted, a big thank you to Ben Rose at Bamber bridge... Read more
Seller
21st Sep 2023 (2 years ago)
Mark
Very helpful and polite.... Read more
12th Sep 2023 (2 years ago)
D rimmer
very good agent..fast..helpful..and professional..highly recommend... Read more
22nd Aug 2023 (2 years ago)
Very good communication from Ben rose and very helpful staff.... Read more
Seller
21st Aug 2023 (2 years ago)
Ben rose were efficient and very helpful. They explained the process clearly and answered a my questions quickly. No complaints. I would definitely recommend... Read more
Seller
18th Aug 2023 (2 years ago)
N P
Ben Rose Estate Agents (Bamber Bridge) can undoubtedly be very proud of the level of care, attention and service provided regards the sale of our property that had been in the family for the last 48 years.
Valued on Monday, went to Market on the Thursday, viewings on Friday and Saturday and the Sold sign went up on the following Monday.
We were very lucky that there was substantial interest in our property and Ben Rose managed to negotiate an above market rate via pro-active discussions between ourselves and the purchasers and we were delighted to choose a young first time buying couple.
Regular updates from Ben Rose to our Conveyors and ourselves made it a totally smooth pain free transaction thanks to Chris and his team at Bamber Bridge.... Read more
Seller
18th Jul 2023 (2 years ago)
Very friendly and professional ... Read more
Seller
12th Jun 2023 (2 years ago)
J Gabbott
Polite and friendly staff.... Read more
24th Apr 2023 (2 years ago)
K Gallagher
Outstanding service, clear communication, would definitely recommend... Read more
28th Mar 2023 (2 years ago)
B1
Thanks to Kayleigh. For helping me purchase my preferred property.
Stuck by her word ????.
Brilliant.... Read more
Buyer
14th Mar 2023 (3 years ago)
chinboy
Excellent and professional service... Read more
6th Mar 2023 (3 years ago)
G Whittaker
I cannot thank Madison and Dean from Ben Rose Estate Agents enough!! Any correspondence was replied to immediately and they went above and beyond to get me into the property on time!! Nothing was too much trouble, and they made me feel very valued!! Best experience I've had with any estate agents! Thank you again guys - you really have been amazing ????.... Read more
3rd Mar 2023 (3 years ago)
A Sefton
I have recently been looking for a new flat to rent and I found one with Ben Rose. Right from the very beginning when I went to view the property I was very pleased with the service. I was quite keen to view the property as I really liked it and at no point did they make me feel a nuisance! All my questions have been answered promptly, professionally and friendly. I have dealt mainly with Madison but also Dean and I cannot fault either of them, they are both assets to Ben Rose. Thank you so much for making what can be a stressful time much more enjoyable and I can't wait to move in! Would highly recommend!!... Read more
Tenant
25th Feb 2023 (3 years ago)
J Danby
Ben Rose did a very good job of selling my property. They kept in touch with everyone in the chain, they were very helpful and supportive. I would highly recommend them.... Read more
Seller
23rd Feb 2023 (3 years ago)
C Higson
We bought our home through Ben Rose and in comparison to our own Estate Agents they were fantastic. Keeping us up to date and yes it was very stressful and we had a couple of difficult conversations but we are very grateful for your support.... Read more
Buyer
23rd Feb 2023 (3 years ago)
C Stirland
Great customer service from all at Ben Rose, they were very helpful through a stressful time. I will be sure to use these again on any future sales.... Read more
Seller
7th Feb 2023 (3 years ago)
M Howarth
Thank you Angela and Kayleigh, for a non hassle journey on the sale of my house . You made it easy each step of the journey to completion. You did the viewings and kept me informed all the way . I would highly recommend Ben Rose and the wonderful friendly team to get the job done
hassle free . I thank you all so much .... Read more
Seller
23rd Jan 2023 (3 years ago)
Brilliant experience from start to finish. They are very attentive and professional agents.
I have to give a big shout out to Angela and her team.
Thank you for making it a smooth experience ... Read more
Seller
20th Nov 2022 (3 years ago)
R beardsworth
Always available, very positive staff. Very good estate agents... Read more
22nd Sep 2022 (3 years ago)
manufan2007

I've previously (around a year ago) been let down by another nearby branch of Ben Rose Estate Agents not replying to online requests to provide details about properties for sale at all but thought I'd give their Bamber Bridge branch a chance.
On Sunday 28th August I submitted an online house valuation request to book an appointment for the following Wednesday and promptly received a text message from a member of staff asking if I was ready to put my house on the market or simply wanted a valuation carried out before deciding what to do- I replied the latter of the two then didn't here anything at all. Needless to say that the intended valuation on the Wednesday never occurred. Then randomly out of the blue I received another message around a week later in the form of an advert from the same member of staff- offering hints and tips on how to maximise the potential selling ability of your house. Seeing they can't even organise simple valuation appointments, I wouldn't recommend Ben Rose Estate Agents.... Read more
Seller
6th Sep 2022 (3 years ago)