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Estate Agents in Chorley
Ben Rose Estate Agents - Chorley

Ben Rose Estate Agents - Chorley

4.4

30 reviews

Opens tomorrow at 9:00am

12 Cleveland Street, Chorley, PR7 1BH

We are an independent and family run multi award winning estate agent with 4 offices in Chorley, Leyland, Bamber Bridge and a brand-new office in Longton. The Chorley, Leyland and Bamber Bridge branches are consistently the highest selling agents in their respective areas, in the past few months selling more than double any other agent. Not only do customers love us, but our service has been recognised by professionals across the country through our awards and nominations.

Opening hours

Monday 9:00am - 5:30pm
Tuesday 9:00am - 5:30pm
Wednesday 9:00am - 5:30pm
Thursday 9:00am - 5:30pm
Friday 9:00am - 5:30pm
Saturday 9:00am - 4:00pm
Sunday Closed

View all details

Accreditations

Ben Rose Estate Agents - Chorley Reviews (30)

Have you used this agent?

All (30)

Seller (29)

Buyer (1)

Landlord (0)

Tenant (0)

General (0)

Anonymous Homeseller

Very experienced staff friendly and professional... Read more

Seller

20th Jan 2026 (8 weeks ago)

Anonymous Homeseller

I met with several estate agents but chose Ben Rose as the valuer I saw was extremely helpful & out of them all, he was the one who saw me as a person & not just a number. He answered all my questions & concerns, both friendly & professionally. The after sales team too have kept me updated on a regular basis, so I was aware what was happening without having to chase for information.... Read more

Seller

9th Jan 2026 (10 weeks ago)

Anonymous Homeseller

I went with Ben Rose due to a positive engagement with the Leyland office however the Chorley one was very different. From day 1 we felt like an inconvenience when we called and never felt helped or had our concerns or questions addressed. This of course was once the contracts were signed, prior to that they were very helpful indeed! We had many many views on our property and I can honestly say I couldn’t give you the reasons as to why we had no second viewings or offers - very little seemed to be done about contacting the viewers and very little was passed on. I think from around 17/18 viewings we had possibly 6/7 fedback to us. They don’t ask anyone at the time their thoughts and when I asked why they said it wasn’t how they worked - yet everyone other agent who we viewed with ensured they asked us our initials thoughts/feelings which I think is key. I was also made to feel stupid when I asked if this could happen. Ben Rose completed most of the viewings and in my mind you turn up early to ask everything about the property and have a good look round so you are equipped with all of the info the sellers have, to be able to answer any potential questions. This only happened ONCE (to that ladies credit), everyone else turned up mere minutes before the viewers, and on 2 occasions the member of staff from Ben Rose turned up late!! We watched on a doorbell camera as one of the viewers left and they were told that the questions she couldn’t answer would be put the us (the sellers) which they never were. When I said I wanted to give notice to Ben Rose I was never asked why, what the issues were or if there was anything they could do to help - they just said email it in. Once this happened I was ‘threatened’ with an exit fee 3 times - if we didn’t give them access to the property! On one occasion I was given a few days notice about a request for 2pm viewing on that Saturday (days before Xmas) and told if we couldn’t sort it we would have a £300 exit fee, this wasn’t possible as we had a dog in the house and no where to take her!! This is not customer service. Just prior to this I had a call from a member of staff at the office who was outright rude and snotty about why I hadn’t called back about a viewing, when the actual fact was they were due to call me. When I explained this she said “that’s not true” and when she wasn’t getting her own way she HUNG UP! I was immediately called back by some manager who I asked about the hanging up and she replied again “that’s not what happened” I can absolutely assure anyone that this did happen, and I’m sure they will reply with some explanation as to why it didn’t or as to why they do things the way they do or why they were late, I’m assuming an appointment ‘ran over’, well then ensure you have a buffer in place. There will be lots of thank you for you review and this is what happened and why but I can honestly say myself and my partner were disgusted by some of the treatment and when you are paying upwards of £4,000 you should be treated like royalty every time you deal with them but this is no where near the reality. I think they take on way to much and they sell what they sell and don’t care about the rest, as the odd lost customer here and there won’t matter financially... Read more

Seller

2nd Jan 2026 (11 weeks ago)

Anonymous Homeseller

From initial contact and valuation they explained the process well. Sold within 8 days at the price we are after. Very good experience and would recommend.... Read more

Seller

7th Sep 2025 (6 mo. ago)

Anonymous Homeseller

Process to list property was easy and Ben Rose delivered on everything they promised. Offers were received within a few days of property being advertised.... Read more

Seller

25th Jul 2025 (7 mo. ago)

Anonymous Homeseller

Very professional, first class marketing material. Easy to contact when required. Highly recommended.... Read more

Seller

9th Jul 2025 (8 mo. ago)

Anonymous Homeseller

More than helpful staff, definitely know their job.... Read more

Seller

30th Apr 2025 (10 mo. ago)

Anonymous Homeseller

Got on the market quickly, and achieved my goal for price and timescale.... Read more

Seller

17th Dec 2024 (1 year ago)

Anonymous Homeseller

Ben Rose were very efficient timely and excellent communication.l would not hesitate in recommending them to future sellers.... Read more

Seller

9th Nov 2024 (1 year ago)

Anonymous Homeseller

Good experience as we don’t live in the area found them very helpful... Read more

Seller

13th Oct 2024 (1 year ago)

Anonymous Homeseller

Very friendly and professional. Valuation was spot on and worked in attracting prospective buyers.... Read more

Seller

7th Oct 2024 (1 year ago)

Anonymous Homeseller

Sales negotiators are professional. I hope their in house digital marketing team can pay more attention to the details on their works.... Read more

Seller

18th Sep 2024 (1 year ago)

Anonymous Homeseller

Got over the estimated value, sold within 7 days, flawless and stress free process, if you want to sell your home I would highly recommend ben rose estate agents... Read more

Seller

21st Jun 2024 (1 year ago)

Anonymous Homeseller

Sort of average experience, not sure they did much to get attention but realise a lot of work happens post offer! They’ve been easy enough to work with too.... Read more

Seller

25th May 2024 (1 year ago)

Anonymous Homeseller

The staff always responded very quickly, were very professional and helpful. They were great communicators.... Read more

Seller

10th Dec 2023 (2 years ago)

Anonymous Homeseller

The whole team has handled the sale process very well.... Read more

Seller

27th Nov 2023 (2 years ago)

Anonymous Homeseller

Up front and initial work to a very high standard but ongoing support slightly below where I would expect it to be.... Read more

Seller

4th Jun 2023 (2 years ago)

Anonymous Homeseller

Ben Rose delivered exactly what they promised. ... Read more

Seller

15th Mar 2023 (3 years ago)

Anonymous Homeseller

Great Company to deal with but wouldn't use solictors they recommend as you end up paying £150. For the pleasure of them recommending them .plus the sale fee... Read more

Seller

23rd Jun 2022 (3 years ago)

Anonymous Homeseller

The agent was exceptional, the knowledge for the valuation was very good, the property went live on the market on Friday, we had many viewings on the following Sunday and accepted an offer on Monday. Sold in under a week!... Read more

Seller

21st Jun 2022 (3 years ago)

Anonymous Homeseller

I cannot fault Ben Rose Estate agents. A pleasure to deal with 5??!... Read more

Seller

31st May 2022 (3 years ago)

Anonymous Homeseller

I got three estimates from your three top rated agents in our area. Values ranged between £220K to £250K. We used Ben Rose simply because we had used them previously when purchasing our property. They valued at offers above £249950, but we spoke with them and agreed on offers above £239950. We showed 10 people our property and received 4 offers above this price. An easy and straightforward process from start to finish. I recommend them whole heartedly to anyone considering selling their property.... Read more

Seller

4th May 2022 (3 years ago)

Anonymous Homeseller

Fairly faultless all the way through the process ... Read more

Seller

18th Mar 2022 (3 years ago)

Anonymous Homeseller

The valuer and photographer were excellent but the estate shop staff were poor in many areas and gave the impression they wanted a deal for them as fast as possible to get a sold in 7 days sign up to build their business with no consideration for the seller obtaining the best price.... Read more

Seller

11th Dec 2021 (4 years ago)

Anonymous Homeseller

Not a great experience with Ben Rose, quite a few mistakes by them and not brilliant customer service ... Read more

Seller

28th Nov 2021 (4 years ago)

Anonymous Homeseller

Very friendly and helpful and sold in 2 days.... Read more

Seller

6th Jun 2021 (4 years ago)

Anonymous Homeseller

1st class if only all agents were like this.... Read more

Seller

30th Jan 2021 (5 years ago)

Anonymous Home Buyer

Tammy was very helpful throughout the purchase of my property,very knowledgeable and supportive through a difficult period due to covid... Read more

Buyer

14th Jan 2021 (5 years ago)

Anonymous Homeseller

Ben Rose were great, keeping us informed all the time, great advice and realistic valuation. All in all very happy with the service they provided... Read more

Seller

15th Feb 2020 (6 years ago)

Anonymous Homeseller

Ben Rose offer a friendly service and are always happy to help with any queries or questions.... Read more

Seller

16th Nov 2019 (6 years ago)

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