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- Ben Rose Estate Agents - Chorley
Ben Rose Estate Agents
41-43 Market St, Chorley, PR7 2SW
We are an independent and family run multi award winning estate agent with 4 offices in Chorley, Leyland, Bamber Bridge and a brand-new office in Longton. The Chorley, Leyland and Bamber Bridge branches are consistently the highest selling agents in their respective areas, in the past few months selling more than double any other agent. Not only do customers love us, but our service has been recognised by professionals across the country through our awards and nominations.
Opening hours
- Monday 9:00am - 5:30pm
- Tuesday 9:00am - 5:30pm
- Wednesday 9:00am - 5:30pm
- Thursday 9:00am - 5:30pm
- Friday 9:00am - 5:30pm
- Saturday 9:00am - 4:00pm
- Sunday Closed
View all details
Accreditations
Ben Rose Estate Agents - Chorley Reviews (65)
Have you used this agent?
77%
14%
3%
2%
5%
All (65)
Seller (36)
Buyer (5)
Landlord (3)
Tenant (1)
General (20)
R Siddiqua
The agent was polite and cooperative at the event of viewing and was generously answering all our questions.
15th Aug 2026 (8 days ago)
L Gardner-McTaggart
Great service, can highly recommend Lucy Jackson for her effort and professionalism.
13th Aug 2026 (10 days ago)
K Boasiako
Thanks to Katie for the support throughout the process
11th Aug 2026 (12 days ago)
J Marshall
Abbie was a brilliant agent. They arrived before our viewing was booked, was very polite to us the viewers and the current tenants and was ready to answer any questions we had. Appreciate the smooth viewing. Thank you!
11th Aug 2026 (12 days ago)
S Coleman
Ben Rose Chorley provided a five star service throughout the whole sale process from initial valuation through to completion. The best things about Ben Rose are the teamwork and customer service. I was sceptical at first about using an agent with separate teams for onboarding, sales and sales progression thinking a single contact throughout would be preferable. Ben Rose changed my view, as having specialist teams ensures faster progression plus there is always someone available to talk to. The whole team is friendly and professional. I can see why their sales figures are so strong. They did a great job with the marketing video and I found the weekly marketing reports really helpful. Would thoroughly recommend.
Seller
10th Aug 2026 (13 days ago)
M Fishwick
Abbie made our property viewing experience an absolute breeze. From the moment we arrived, she was warm, professional, and exceptionally well-informed about the property and the local area. It’s not easy to get properties to rent within this area as they get snapped up super quick. Abbie took the time to answer all of our questions thoroughly, never making us feel rushed, and guided us through the entire application process with clarity and ease.
Tenant
7th Aug 2026 (16 days ago)
Y EVANS
Very glad we chose Ben Rose to sell our house, very professional service provided from valuation to completion. Lucy helped us resolve any hiccups along the way, and helped things run smoothly. Thank you.
Seller
6th Aug 2026 (17 days ago)
K Allum
We viewed a property yesterday with Megan, and she was absolutely lovely from start to finish. Megan was friendly, approachable, and took the time to answer all of our questions, making us feel completely at ease throughout the viewing. Megan explained the next steps clearly and made the whole process feel straightforward and reassuring. We couldn’t have asked for a better experience and would highly recommend Megan and the team!
4th Aug 2026 (19 days ago)
L Davis
Great communication and professionalism :)
4th Aug 2026 (19 days ago)
R Mclean
Was very impressed has i could veiw my self i ask if my mum could and they said yes what a great company
4th Aug 2026 (19 days ago)
Nick
All the people I've dealt with at Ben Rose have been really helpful and very responsive, before, during and after my move.
3rd Aug 2026 (20 days ago)
K P.B.
Sophie was excellent and friendly who showed around the property in the best way possible.
31st Jul 2026 (23 days ago)
G Barker
Huge thanks to Lucy Jackson at Ben Rose Estate Agents in Chorley for all her help and support with the purchase of our recent property. She kept us up to date, chased solicitors and was quick to deal with any issues along the way. A lovely friendly lady too. Highly recommended ??????
Buyer
31st Jul 2026 (23 days ago)
J R
Thanks to the Ben Rose team. Highly professional team. Tammy, Lucy and the whole team are all excellent!
30th Jul 2026 (24 days ago)
E Bainbridge
We had 2 house viewings with Ben Rose on Saturday 25th July , Abbie showed both properties to us , she was brilliant , very helpful and informative and a pleasure to talk to, that goes for all the team at Ben Rose they have all been absolutely brilliant , friendly and professional, could not ask for anymore.<br>Well worth 5 stars , would give 6 if I could.<br>Edward & Julie Bainbridge.
27th Jul 2026 (27 days ago)
G Bolton
Ben Rose estate agents at the Chorley branch run an efficient and effective operation. When selling my property the team were coordinating the process of sale so I did not have to rely on one person for accurate feedback on how the sale was progressing. A professional business that saw the process right thru to the conclusion with clear interaction with the solicitors and buyer.
Seller
24th Jul 2026 (30 days ago)
R Tao
Since we have started appointing Ben Rose as our Estate agency, We have been impressed by their hard working style, work efficiency and patience to the customer attitude. Manager Joanne and their team members like Sophie all are playing important role for our business in property. And we used a lot of Estate agencies before, Ben &Rose are our favorite one. Strong recommend to anyone who is looking for Estate agency.
Landlord
23rd Jul 2026 (4 weeks ago)
P Thorne
Manager and her team are very helpful for my Property management .
Landlord
23rd Jul 2026 (4 weeks ago)
B Maunder
I dont think moving house will ever be stress free however, Lucy at Benn Rose was always at the other end of the phone to deal with any issue that did arise.<br><br>The slow periods and then the fast paced ending, making sure we knew the next steps, pushing for answers when we weren't getting much.<br><br>I cant thank her and Benn Rose enough for getting us the house of our dreams! (Well when all the works been done.) Thanks again to a great team!
Buyer
22nd Jul 2026 (5 weeks ago)
C hughes
Lucy was extremely helpful amd patient in differcult circumstances of a possible purchase of a Ben Rose property. Thankyou Lucy for helping as much as you could
Buyer
15th Jul 2026 (6 weeks ago)
S Sidat
I had my property viewing with Megan blanks. She was really informative and answered all questions I had about the property. She was really kind and explained everything well.??????
14th Jul 2026 (6 weeks ago)
K Carlin
I would just like to say the estate agent Megan Blanks I had today for my house viewing was so polite and welcoming, very professional and accommodating to any questions I had. She truly did an amazing job, Literally the perfect estate agent to show anyone around a house! Thank you so much Megan!
14th Jul 2026 (6 weeks ago)
H Calvert
The young girl who showed us around the beautiful house to let in brindle was so lovely .. a credit to Ben rose ??????
13th Jul 2026 (6 weeks ago)
C Kennedy
Writing on behalf of my mum Sheila : I recently bought an apartment through Ben Rose. Due to solicitor hold ups the process was unnecessarily lengthy and very stressful. All the team at Ben Rose despite my numerous phone calls were extremely helpful and patient. They went the extra mile. If i ever move again I would, without hesitation, use Ben Rose as my estate agent,
Buyer
12th Jul 2026 (6 weeks ago)
A Azmi
Excellent professional customer service. Highly recommended. The team always go above and beyond to help.
11th Jul 2026 (6 weeks ago)
S Amlot
I sold my rental property through Ben Rose, which I initiated in April. They moved super fast to get in and take pictures and then advertised the house on social media. In the first 24 hours there were 6 requests for viewings and 1 offer! Needless to say we negotiated and I then accepted the offer so literally the house was sold in 24 hours! It all went incredibly smoothly and I would definitely use Ben Rose again.
Seller
9th Jul 2026 (6 weeks ago)
E Stella
Abbie is very nice and patient when showing me round the house
9th Jul 2026 (6 weeks ago)
R butler
Abbie was great! Super helpful and experienced.
8th Jul 2026 (7 weeks ago)
M Nolan
Absolutely delighted to have been introduced to the property in Coppull by Megan today, very professional, courteous and extremely polite, a credit to the company ! Highly recommended, A* customer service, absolutely faultless, thank you so much Megan.
8th Jul 2026 (7 weeks ago)
Anonymous Homeseller
The agent organized a Saturday for viewing and we sold to 1 of the people who views on that day. Excellent first day of visiting the house was sold.
Seller
7th Jul 2026 (7 weeks ago)
C Hendrick
Went to view a property yesterday and was greeted by Abbie! She answered all the questions i needed, was very informative of the application process and just made the whole experience wonderful!
4th Jul 2026 (7 weeks ago)
L foster
Would not recommend Ben Rose estate agents. Different person everytime we rang up, had to keep phoning them, no feedback unless requested, poor communication, would only show tenants around if they had block viewings. Had to take it out of their hands not impressed.
Landlord
30th Jun 2026 (8 weeks ago)
V Ogungbe
The staff are amazing.<br>They supported all through the process.<br>Katie and her team well-done xx
30th Jun 2026 (8 weeks ago)
Anonymous Homeseller
After 3 months of no viewing I have cancelled the contract
Seller
3rd May 2026 (16 weeks ago)
Anonymous Homeseller
Local knowledge good. Pricing on fees good. Communication good, although felt like I had to chase up regarding my buyer to find out information.
Seller
28th Mar 2026 (21 weeks ago)
Anonymous Homeseller
Very experienced staff friendly and professional
Seller
20th Jan 2026 (7 mo. ago)
Anonymous Homeseller
I met with several estate agents but chose Ben Rose as the valuer I saw was extremely helpful & out of them all, he was the one who saw me as a person & not just a number. He answered all my questions & concerns, both friendly & professionally. The after sales team too have kept me updated on a regular basis, so I was aware what was happening without having to chase for information.
Seller
9th Jan 2026 (7 mo. ago)
Anonymous Homeseller
I went with Ben Rose due to a positive engagement with the Leyland office however the Chorley one was very different. From day 1 we felt like an inconvenience when we called and never felt helped or had our concerns or questions addressed. This of course was once the contracts were signed, prior to that they were very helpful indeed! We had many many views on our property and I can honestly say I couldn’t give you the reasons as to why we had no second viewings or offers - very little seemed to be done about contacting the viewers and very little was passed on. I think from around 17/18 viewings we had possibly 6/7 fedback to us. They don’t ask anyone at the time their thoughts and when I asked why they said it wasn’t how they worked - yet everyone other agent who we viewed with ensured they asked us our initials thoughts/feelings which I think is key. I was also made to feel stupid when I asked if this could happen.
Ben Rose completed most of the viewings and in my mind you turn up early to ask everything about the property and have a good look round so you are equipped with all of the info the sellers have, to be able to answer any potential questions. This only happened ONCE (to that ladies credit), everyone else turned up mere minutes before the viewers, and on 2 occasions the member of staff from Ben Rose turned up late!! We watched on a doorbell camera as one of the viewers left and they were told that the questions she couldn’t answer would be put the us (the sellers) which they never were.
When I said I wanted to give notice to Ben Rose I was never asked why, what the issues were or if there was anything they could do to help - they just said email it in. Once this happened I was ‘threatened’ with an exit fee 3 times - if we didn’t give them access to the property! On one occasion I was given a few days notice about a request for 2pm viewing on that Saturday (days before Xmas) and told if we couldn’t sort it we would have a £300 exit fee, this wasn’t possible as we had a dog in the house and no where to take her!! This is not customer service.
Just prior to this I had a call from a member of staff at the office who was outright rude and snotty about why I hadn’t called back about a viewing, when the actual fact was they were due to call me. When I explained this she said “that’s not true” and when she wasn’t getting her own way she HUNG UP! I was immediately called back by some manager who I asked about the hanging up and she replied again “that’s not what happened”
I can absolutely assure anyone that this did happen, and I’m sure they will reply with some explanation as to why it didn’t or as to why they do things the way they do or why they were late, I’m assuming an appointment ‘ran over’, well then ensure you have a buffer in place. There will be lots of thank you for you review and this is what happened and why but I can honestly say myself and my partner were disgusted by some of the treatment and when you are paying upwards of £4,000 you should be treated like royalty every time you deal with them but this is no where near the reality. I think they take on way to much and they sell what they sell and don’t care about the rest, as the odd lost customer here and there won’t matter financially
Seller
2nd Jan 2026 (7 mo. ago)
Anonymous Homeseller
From initial contact and valuation they explained the process well. Sold within 8 days at the price we are after. Very good experience and would recommend.
Seller
7th Sep 2025 (11 mo. ago)
Anonymous Homeseller
Process to list property was easy and Ben Rose delivered on everything they promised.
Offers were received within a few days of property being advertised.
Seller
25th Jul 2025 (1 year ago)
Anonymous Homeseller
Very professional, first class marketing material.
Easy to contact when required.
Highly recommended.
Seller
9th Jul 2025 (1 year ago)
Anonymous Homeseller
More than helpful staff, definitely know their job.
Seller
30th Apr 2025 (1 year ago)
Anonymous Homeseller
Got on the market quickly, and achieved my goal for price and timescale.
Seller
17th Dec 2024 (1 year ago)
Anonymous Homeseller
Ben Rose were very efficient timely and excellent communication.l would not hesitate in recommending them to future sellers.
Seller
9th Nov 2024 (1 year ago)
Anonymous Homeseller
Good experience as we don’t live in the area found them very helpful
Seller
13th Oct 2024 (1 year ago)
Anonymous Homeseller
Very friendly and professional. Valuation was spot on and worked in attracting prospective buyers.
Seller
7th Oct 2024 (1 year ago)
Anonymous Homeseller
Sales negotiators are professional. I hope their in house digital marketing team can pay more attention to the details on their works.
Seller
18th Sep 2024 (1 year ago)
Anonymous Homeseller
Got over the estimated value, sold within 7 days, flawless and stress free process, if you want to sell your home I would highly recommend ben rose estate agents
Seller
21st Jun 2024 (2 years ago)
Anonymous Homeseller
Sort of average experience, not sure they did much to get attention but realise a lot of work happens post offer! They’ve been easy enough to work with too.
Seller
25th May 2024 (2 years ago)
Anonymous Homeseller
The staff always responded very quickly, were very professional and helpful. They were great communicators.
Seller
10th Dec 2023 (2 years ago)
Anonymous Homeseller
The whole team has handled the sale process very well.
Seller
27th Nov 2023 (2 years ago)
Anonymous Homeseller
Up front and initial work to a very high standard but ongoing support slightly below where I would expect it to be.
Seller
4th Jun 2023 (3 years ago)
Anonymous Homeseller
Ben Rose delivered exactly what they promised.
Seller
15th Mar 2023 (3 years ago)
Anonymous Homeseller
Great Company to deal with but wouldn't use solictors they recommend as you end up paying £150. For the pleasure of them recommending them .plus the sale fee
Seller
23rd Jun 2022 (4 years ago)
Anonymous Homeseller
The agent was exceptional, the knowledge for the valuation was very good, the property went live on the market on Friday, we had many viewings on the following Sunday and accepted an offer on Monday. Sold in under a week!
Seller
21st Jun 2022 (4 years ago)
Anonymous Homeseller
I cannot fault Ben Rose Estate agents. A pleasure to deal with 5??!
Seller
31st May 2022 (4 years ago)
Anonymous Homeseller
I got three estimates from your three top rated agents in our area.
Values ranged between £220K to £250K.
We used Ben Rose simply because we had used them previously when purchasing our property.
They valued at offers above £249950, but we spoke with them and agreed on offers above £239950.
We showed 10 people our property and received 4 offers above this price.
An easy and straightforward process from start to finish.
I recommend them whole heartedly to anyone considering selling their property.
Seller
4th May 2022 (4 years ago)
Anonymous Homeseller
Fairly faultless all the way through the process
Seller
18th Mar 2022 (4 years ago)
Anonymous Homeseller
The valuer and photographer were excellent but the estate shop staff were poor in many areas and gave the impression they wanted a deal for them as fast as possible to get a sold in 7 days sign up to build their business with no consideration for the seller obtaining the best price.
Seller
11th Dec 2021 (4 years ago)
Anonymous Homeseller
Not a great experience with Ben Rose, quite a few mistakes by them and not brilliant customer service
Seller
28th Nov 2021 (4 years ago)
Anonymous Homeseller
Very friendly and helpful and sold in 2 days.
Seller
6th Jun 2021 (5 years ago)
Anonymous Homeseller
1st class if only all agents were like this.
Seller
30th Jan 2021 (5 years ago)
Anonymous Home Buyer
Tammy was very helpful throughout the purchase of my property,very knowledgeable and supportive through a difficult period due to covid
Buyer
14th Jan 2021 (5 years ago)
Anonymous Homeseller
Ben Rose were great, keeping us informed all the time, great advice and realistic valuation. All in all very happy with the service they provided
Seller
15th Feb 2020 (6 years ago)
Anonymous Homeseller
Ben Rose offer a friendly service and are always happy to help with any queries or questions.
Seller
16th Nov 2019 (6 years ago)
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