T jimenez
We are ever so thankful for the help of Mariana Vaz from Connells. She has been with us every step of getting our property from application of our mortgage up to sorting out our insurance and much more.
We are proud to say that we are officially home owners and the best part was the process was really smooth and I believe that was due to Mariana's assistance and support. We are still contacting her now if we have questions and she always responds in a timely manner. We would definitely recommend her to anyone who would be in the process of getting a property.... Read more
Buyer
30th Jan 2026 (7 weeks ago)
S Masters
I want to express my sincere thanks for the professional service I received from Paul, Tracy and the team throughout the purchase of my new property. I would highly recommend this business. Sally Masters... Read more
Buyer
23rd Jan 2026 (8 weeks ago)
A Bryant
Arranged a viewing of a property for sale yesterday at 15:00 and I even had a text reminder the day before. I arrived at the property 5 minutes early, waited for 25 minutes and no estate agent turned up. I phoned the office after 20 minutes but no answer. Connells have not been in contact, Ive heard nothing. If you are selling your property through then I would consider if they have your best interests at heart.... Read more
13th Jan 2026 (9 weeks ago)
N dicks
Excellent service and attention by Tracey at Longwell Green. She has worked really hard to get a sale on our property and has always been very positive. Thank you Tracey... Read more
Seller
8th Jan 2026 (10 weeks ago)
S Wild
Viewed a property with Connells ,our estate agent was Tracey and she really did make it a relaxing viewing, we didn't feel rushed or pressured in any way. Tracey was very honest about the property and answered all our questions, I would say she was a very relatable estate agent and very helpful.... Read more
7th Jan 2026 (10 weeks ago)
? ??????????
I would like to express my sincere gratitude to Mariana Vaz from Connells for her professionalism and support throughout the entire home-buying process.
Mariana is a true expert in her field. The work she does is not easy, but it is clear that she knows her job extremely well and approaches it with great dedication.
Everything went very quickly and smoothly. Mariana also recommended solicitors, and thanks to her advice they worked efficiently and handled everything promptly and professionally.
Thanks to the hard work of the whole Connells team, and especially Mariana, I was able to receive my home much faster than I expected. I am very happy with the result and would highly recommend Mariana and Connells to anyone looking to buy a property.... Read more
Buyer
24th Dec 2025 (12 weeks ago)
dwysan
You will be hounded - GDPR and "no" means nothing to these people!
Sarah-Jane came to do a valuation in August or September of 2023, we decided for numerous reasons to sell the house through another agent. We continued to receive calls from their office despite explaining we had no need for their services and after about 3 of these calls I asked that they remove our contact details from their database as the last one had disturbed my husband while he was asleep for night shifts.
A few weeks later I received another call, I explained that this was a GDPR violation, that I had specifically instructed them to remove my details from their system and not contact us again, this was unacceptable. They apologized and said they would remove them immediately to which I replied "you said that last time, and the time before". Today I have received an email from Sarah-Jane via Rightmove so I am reporting them to the ICO.... Read more
Seller
14th Aug 2024 (1 year ago)
B Bera
Great customer service and support throughout the purchase of my new flat. Stacey has been so enthusiastic and has gone extra mile over the final weeks to make completion happen! Big thanks to the Longwell Green team.... Read more
Buyer
5th Aug 2024 (1 year ago)
A Kaniecka
Thank you for help in process of buying house. Stacey was friendly, supportive and very well informed. All went as expected.... Read more
Buyer
27th Jul 2024 (1 year ago)
T Playa
Bought a property through Connells LWG. Sarah and Stacey were brilliant. Sarah, kept us informed throughout and gave us clear answers and guidance on how to progress each stage of the process. This resulted in our dream house move. Stacey, was always very friendly and did her job with a smile on her face. Thanks to the team.... Read more
Buyer
7th Jul 2024 (1 year ago)
J Lawson
STAY AWAY!! Absolutely dreadful!
Sarah in the Longwell Green office is callous, pushy, rude, unhelpful! Fake apologies when concerns are expressed only to return to being rude within the next breath. Couldn’t ever get a call back. Never on the front foot to help us.
All about trying to grab money.
Torrid experience and will not use them again!... Read more
26th Jun 2024 (1 year ago)
M Clarke
Fast and efficient so far, good communication... Read more
5th Jun 2024 (1 year ago)
N Collier
Myself and my wife Sharon have been dealing with stacey when looking to purchase a property they had for sale . We hadn't sold ours at any point but the service she provided was of a couple who had just sold. 100% recommendation .
Thanks for everything girls . Stacey , Sarah & chloe ..... Read more
Buyer
26th Apr 2024 (1 year ago)
Lovely helpful ladies, Kathleen, Stacey and Sarah,sold our house within 10 days, amazing ???? Communication with us was excellent.We felt we were in very safe hands throughout.We would thoroughly recommend Connells for a hassle free move ????... Read more
Seller
2nd Mar 2024 (2 years ago)
S Mathew
Very well presented property, outside garden and surrounding areas are well maintained. Special thanks to your staff who show us the property, she was exceptionally helpful.... Read more
2nd Feb 2024 (2 years ago)
M Hickey
Helpful & approachable, nothing was too much trouble for Kathleen who acted as a go between myself & the vendor in a complicated sale to completion... Read more
31st Jan 2024 (2 years ago)
K Donovan
friendly and helpful and really proactive at trying to find me a property... Read more
6th Jan 2024 (2 years ago)
J webb
Would definitely recommend Connells longwell green, every single member of staff has been really helpful, kept up contact with me and been really supportive during this process.... Read more
22nd Dec 2023 (2 years ago)
C Parker
When I was on my way to view a property they rang to say there running 10 minutes behind, then when I was waiting at property they rang to say they had wrong keys and couldn't locate correct keys and they'd call me that was 4 days ago and still no call... Read more
4th Dec 2023 (2 years ago)
A Henham
Kathleen the Connells agent did an excellent job valuing the property for us. She had done a lot of research before we met an her advice was spot on. We would definitely recommend Connells and Kathleen.... Read more
Seller
28th Nov 2023 (2 years ago)
A Holstov
Harriet has done an amazing job explaining us all the ins and outs of applying for mortgage and has given us helpful recommendations for choosing our solicitors and insurance providers. The process of buying a house can be a bit daunting as a first time buyer, especially now that the mortgage rates are so high. Thank you for helping us choose a good deal and I would highly recommend anyone buying a house to get in touch with her. :)... Read more
Buyer
23rd Oct 2023 (2 years ago)
E Acton
Friendly and very knowledgeable... Read more
16th Oct 2023 (2 years ago)
Lily
I contacted Connell’s Longwell green with the hope to view some properties. We were shown around by Stacey who’s was excellent- she made the whole process enjoyable. She was enthusiastic about the homes, able to answer all our questions and got to know us and our situation... Read more
14th Oct 2023 (2 years ago)
Anthony
Stacey is amazing even though we didn’t buy from Connells she went above and beyond trying to find us somewhere and when she called to see how we was getting on and told her we have found a place she was over the moon for us no jealous remarks because we didn’t buy from them would highly recommend buying from them see Stacey she was a star... Read more
Buyer
28th Jul 2023 (2 years ago)
P Rahimi
Lovely customer service... Read more
10th Jul 2023 (2 years ago)
A Keegan
We contacted Connells along with a few other estate agents to compare fees and valuations. We chose Connells Sarah and Charlie were so friendly and knowledgeable and totally onboard with our timescale due to personal reasons. I was introduced to Stacey who was so lovely and complimenting I had every trust in her showing potential buyers around my home she did a fab job for us. I would also like to mention Kathleen who has been brilliant from start to finish keeping me informed of viewings, feedback which was useful and she got an offer on our house for exactly the figure we were looking for much to our surprise! Overall I would have no hesitation in recommending Connells they really do go above and beyond for their customers.... Read more
Seller
5th Jul 2023 (2 years ago)
C Harris
A fabulous team here. Sarah the manager was very professional and friendly and sensitive to the situation. Stacey has been showing us around several houses and we are so happy to see her friendly smiley face to greet us every time and walk us around. She’s been an absolute star. If you are viewing/selling then these are the best agent locally. Not pushy at all, just very informative and proactive to help to make the market pressure a nice experience. Many thanks to you all. Keep it up!!!... Read more
25th Jun 2023 (2 years ago)
E Elliott
Fantastic service, friendly, prompt with responses, really helpful nothing was too much trouble would definately use again... Read more
25th Jun 2023 (2 years ago)
C Martey
We used Connells Longwell Green for the recent sale of our home earlier this year. From the outset, Kathleen was fantastic; enthusiastic, detailed and accessible. Kathleen worked with Sarah to complete the sale and the entire process was straight-forward. They responded quickly to any queries via email and phone; we couldn't have asked for a better estate agents to market our place. Would definitely use again.... Read more
Seller
25th Jun 2023 (2 years ago)
G Collin
Very professional and friendly. We worked with Kathleen and Stacey who were great... Read more
19th Jun 2023 (2 years ago)
E Deery
Could not be happier! Thank you everyone at Connels you’ve been absolutely amazing! :)... Read more
25th May 2023 (2 years ago)
L Hadfield
The whole team were great! They were really informative and kept me up to date on everything.... Read more
23rd May 2023 (2 years ago)
J Hale
Sarah- Jane French & Kathleen Burden were pro-active, supportive and responsive.... Read more
23rd May 2023 (2 years ago)
C solomon
Very helpful, professional and knowledgeable would definitely use them again.... Read more
19th May 2023 (2 years ago)
M Wyatt
Total pests, keep on ringing me even though they Ar’n’t our agent.
I would never consider using Connells, Hamaz at Longwell Green has been blocked, but he still manages to get through on landline?... Read more
17th Apr 2023 (2 years ago)
S X
Spoke with George last week regarding a mortgage; although I won’t be using their services he was awesome.... Read more
20th Mar 2023 (2 years ago)
D Collins
Happy with their professionalism, Kathleen showed me around a few properties and although they were not for us she was very helpful and could answer anything about the property I needed to know... Read more
27th Feb 2023 (3 years ago)
S Miller
I have had several experiences with different estate agents and they weren’t good ones, that is until I met Sarah at Longwell Green branch who is so professional, she made me feel at ease as it is quite emotional moving after 30 years in the same property. Also working with Kathleen who is so friendly and accommodating. We also had valuable advice from George their mortgage advisor who was very helpful. All in all so far a good experience which has restored my faith in estate agents and I’d like to say Thank you!... Read more
Seller
25th Feb 2023 (3 years ago)
T Rogers
First class service. Everyone at the branch were brilliant and worked hard to get the sale complete. Thank you to Kathleen, George, Katie and Claire.... Read more
Seller
24th Feb 2023 (3 years ago)
C Webb
Really good service - very proactive... Read more
27th Jan 2023 (3 years ago)
Karin
Connels have been absolutely fantastic from start to finish. Everyone in the branch went well over and above to ensure that the sale went through and I was fully informed about the whole chain. This was particularly important, because the other agents involved were poor. Connels made up for all the other agencies failings and kept everything together. I cannot recommend them highly enough.... Read more
Seller
26th Jan 2023 (3 years ago)
T Davis
Very hPpy with sale of my property.. yhe staff at connels have been very helpful and supportive all the way.... Read more
Seller
10th Jan 2023 (3 years ago)
L Foster
If I could give 0 i would. Absolutely disgusting service from longwell green branch. They lie. They dont care about their customers even after we had items of great sentimental value stolen from our property when a member of thier staff had been in. They couldn't care less. AVOID AT ALL COSTS .... Read more
13th Nov 2022 (3 years ago)
0 stars for Connells Longwell Green.
Items mysteriously went missing from the property, communications were poor. Finally issued Connells with 28 day notice to cancel, I should have read their trust pilot reviews before engaging them as agents, if I had I would have avoided them.... Read more
Seller
7th Nov 2022 (3 years ago)
N Cook
A week ago I picked up the keys to my home. I would like to thank Jacob first of all, since dealing with him he has gone above and beyond expectations to what was a very difficult situation he pulled out all the stops when my mortgage offer was due to end, without him it could have been a lot worse, Tia also played a part in this and i can’t thank them both enough for all the hard work they put in. If you’re going to deal with anyone at Connells then speak to Jacob he is an asset to that branch and business. I would highly recommend him to family and friends moving forward.... Read more
7th Oct 2022 (3 years ago)
G Thomas
Don't hold your breath waiting for a call back you won't make it !... Read more
27th Sep 2022 (3 years ago)
D Cole
Poor customer service, struggling to get an accurate price on the property... Read more
17th Aug 2022 (3 years ago)
K Cowdashian
Awful experience using Connells mortgage brokerage. Avoid like the plague. We were treated appallingly and lost out on three mortgages as a result.... Read more
6th Jul 2022 (3 years ago)
S Harris
Good at what they do... Read more
23rd Mar 2022 (3 years ago)
E Finn
Sarah has been amazing through my very stressful ordeal of moving house. Everything that could possibly have gone wrong did, however Sarah was there for me throughout it all. Sarah became as invested in the process as I did and was nearly as happy as me, when it all finally went through. Cant thank her enough!... Read more
11th Jan 2022 (4 years ago)
A Stewart-Wright
Called them 3 weeks ago and asked them to remove their sign just dumped in a park in Redhouse. It is still there and they have not even bothered to move it. I don't think they even bothered to write it down and do something. Really fed up with estate agent boards everywhere and just dumped... Read more
8th Dec 2021 (4 years ago)
A Redrow
Bought my house through connells Longwell Green, moved in in May. Couldn't be happier. Love my new home and as a first time buyer they were so helpful. I didn't know what I was doing at all and they set me up with solicitors and mortgage services. Will definitely use them again when I buy or sell a house!... Read more
Buyer
4th Jun 2021 (4 years ago)
J Clark
I recently sold my first home with Connells and they made the whole process so easy. They got me over the asking price and were really helpful when it came to pushing the sale through within a reasonable timescale. I didn't have to chase them or the solicitors once as they did it all for me! The mortgage consultant Alfie was really friendly and not salesy at all. Although I didn't buy my new house with Connells the girls in the branch were all really helpful and called me with anything new coming on the market. Will definitely come back to Connells when I need to sell a house!... Read more
Seller
3rd Jun 2021 (4 years ago)
J Percy
Professional service and friendly staff at Connells! The agent Natasha was very proactive and made herself very approached? Being uncertain times and being my first house purchase, I was made to feel at ease with regular communication and attentive staff
Thanks also to Aniq who made obtaining my mortgage and and insurance easy and straight forward ????
Would recommend!... Read more
Buyer
3rd Jun 2021 (4 years ago)
K Lakin
Hands down the worst business I have ever dealt with. Lies upon lies. unresponsive, rude, unprofessional. I wouldn't even view a house if it was for sale with Connells let alone use them to sell mine. Do yourselves a favour and avoid.... Read more
22nd Apr 2021 (4 years ago)
R Osborn
We have recently completed a sale with Connells Longwell. We were very impressed by their service and communication in keeping us fully informed throughout the process. All staff were really helpful.Special thanks to Abbie who has been amazing, very supportive and dealt with any issues very promptly helping to keep stress levels down! we would highly recommend this branch.... Read more
Seller
8th Apr 2021 (4 years ago)
Poor. No viewings in all the time we were with them.... Read more
Seller
1st Mar 2021 (5 years ago)
J Molton
Nice people ..nice coffee... Read more
23rd Jul 2020 (5 years ago)
T Williams
Excellent choice and prices.... Read more
13th Feb 2020 (6 years ago)
C terry
Very Helpfull... Read more
16th Jan 2020 (6 years ago)
G Arnold
Just finished buying a property through Connells Longwell Green. Abbie was amazing from start to finish, always keeping me updated, super flexible and willing to work later to show me around, can’t thank her enough! Not pushy or salesy at all, just shown us round at our own leisure, answered all of our questions! Lee the mortgage advisor in Connells was also lovely and super helpful and answered every question we had and made it all make sense to us, being first time buyers! Lovely company, very happy we bought a house through them.... Read more
Buyer
9th Dec 2019 (6 years ago)
J Read
As I've just recently bought a property through connells at longwell green, I can't thank the support of the team enough. I am a first time buyer and was a bit nervous about the whole process. I shouldn't have worried Kate and Lee went more than above and beyond to help me through the process.(much of it in their own time) just fantastic customer service. I cant speak highly enough. Will do and have recommended to anyone looking for their new home. Just fantastic.... Read more
Buyer
18th Nov 2019 (6 years ago)
T Robinson
From start to finish all the staff were very friendly and professional. They made the entire buying process as stress free as it ever can be. I would thoroughly recommend anyone to use this office.... Read more
Buyer
9th Oct 2019 (6 years ago)
K B
Brilliant experience, thank you to the whole team!... Read more
13th Oct 2018 (7 years ago)
D (Flower)
Used Connells for lettings and have purchased property via them. In both instances they are incredibly poor at communication both at the branch level and the central administration office. Avoid.... Read more
22nd Jun 2018 (7 years ago)
M Richards
I am considering moving closer to my family, and Aaron has been very helpful to guide me along the way. I aim to put my house on the market soon.... Read more
15th May 2018 (7 years ago)
N Taylor
A great quick sale was achieved and I was kept up to date all the way through! Friendly and helpful always thanks to the whole team... Read more
Seller
17th Apr 2018 (7 years ago)
K r.
Connells sold our property within a few days - we were so impressed! They achieved the best price for us. They provided amazing customer service. Thanks so much Emily, Elly and Aran. You all make a great team. Will highly recommend you. Thanks again Mr and Mrs Cross... Read more
Seller
31st Jan 2017 (9 years ago)
D Hooper
Just purchased my first house through Connells in Longwell Green, and I have to say that I found the service fantastic. Arran and Elly kept me up to date throughout the whole process, which ended up being somewhat tricky. I will honestly say, that if it wasn’t for Connells, my purchase would have fallen through. I will certainly be recommending them.... Read more
Buyer
24th Jan 2017 (9 years ago)
beckiangel2010
The worst most incompetent estate agents I have ever had to deal with. They do not ring back as promised when you make an enquiry with them. Very un professional on the phone any member of staff we speak to does not seem to have a clue what's going on. They have never had the decency to apologise for their catalogue of errors they have made with us. They have never once attempted to go out of their way or even just do their job and help us with our house search once it is always us contacting them. Really have left a bad taste in our mouths for the Connells brand.... Read more
26th Apr 2016 (9 years ago)
M Crypto
Put my house in hanham on the market, they sent a professional photographer round and got 5k over the asking price Great Estate Agents... Read more
Seller
13th Aug 2015 (10 years ago)
M Hetfield
Popped into this office today as I am thinking of buying another property to rent out, and the staff were really helpful! The manager Aaron introduced himself and made me a cup of coffee. It was Elly-May that dealt with my enquiry, and introduced me to the lettings team. It's a stylish office and nothing seemed like it would be too much trouble for them. I left their office thinking what a fantastic experience that was. Good work.... Read more
Landlord
13th Aug 2015 (10 years ago)