O Diaries
Reeco was very helpful... Read more
28th Jan 2026 (7 weeks ago)
J B
I am disappointed with the level of service I received from Connells in Oadby during the sale of my property.
As the seller, I expected my instructions and interests to be appropriately represented throughout the process. However, it appeared at several points that greater emphasis was placed on accommodating the buyer, rather than acting in accordance with my position as the client.
This was particularly evident on the day of completion, when I did not receive any communication — by phone or email — to confirm that completion had taken place. Given the significance of this milestone, I found the lack of contact both surprising and unacceptable.
Overall, the experience fell short of the professional standard I expected, and I feel let down by the handling of the sale.... Read more
Seller
26th Jan 2026 (7 weeks ago)
I am disappointed with the level of service I received from Connells in Oadby during the sale of my property.
As the seller, I expected my instructions and interests to be appropriately represented throughout the process. However, it appeared at several points that greater emphasis was placed on accommodating the buyer, rather than acting in accordance with my position as the client.
This was particularly evident on the day of completion, when I did not receive any communication — by phone or email — to confirm that completion had taken place. Given the significance of this milestone, I found the lack of contact both surprising and unacceptable.
Overall, the experience fell short of the professional standard I expected, and I feel let down by the handling of the sale.... Read more
Seller
23rd Jan 2026 (8 weeks ago)
S Singh
Brilliant service Reeco from renting out properties to managing them on behalf, swiftly renting out quick to brilliant tenants. Highly recommend this individual deffo the person to ask for at this branch!... Read more
Landlord
22nd Dec 2025 (12 weeks ago)
N Mawee
I would like to extend my sincere thanks to Sara Townsend, Lettings Manager.
Sara has been exceptional from the very beginning — from my first property viewing through to my acceptance, move-in, and beyond. She has handled every query and issue promptly and with great professionalism.
Sara’s helpfulness, approachability, and genuine care for her tenants truly stand out.
Thank you, Sara — you’re an absolute star, and your support is greatly appreciated. xx... Read more
Tenant
7th Nov 2025 (19 weeks ago)
M p
I spoke to Reeco Singh Nottra today and he was very informative and helpful I would 100% recommend him.... Read more
31st Oct 2025 (20 weeks ago)
T Patel
Reeco was super helpful! Sara was also there every step of the way too!... Read more
31st Oct 2025 (20 weeks ago)
Manisha
Customer service was really helpful, supportive. Any worries we had, they were resolved... Read more
31st Oct 2025 (20 weeks ago)
A CARS
Shocking from day one!! Pretend to be working for you from day one but their only interest is getting the best and above for the landlord! Guarantor failed the credit check, no they didn’t! They weren’t prepared to hand over accounting information when the letting agency reference company weren’t capable of even understanding a bank statement!….
Upon rejection of the guarantor a 6 month deposit of £8,500 was requested and agreed by the guarantor. The letting agent then came back and said that the landlord wanted 12 months up front, £17,000!
Although this was affordable it couldn’t be justified.
Decided not to proceed and now being told that the fee of £300+ paid up front isn’t refundable although Connell’s can’t satisfy their part of the contract.
An application to the small claims court for the refund has been submitted.
Avoid Connell’s, Oadby branch at all costs.... Read more
Tenant
28th Oct 2025 (20 weeks ago)
N Begum
Helpful and quick service... Read more
27th Oct 2025 (20 weeks ago)
R DB

Terrible experience with lettings, both with Reeco and Sara. Viewed a property for letting on Tuesday. Filled out application for but had a few questions regarding it which were proposed to them via the phone on Wednesday. Reeco said he would phone the landlord and call back. He did not. Importantly I was told that the landlord was not going to make a decision on any rental until there had been a sales viewing on Saturday. Spoke to Sara Friday PM who stated she was at the property Saturday to see the landlord so would ask him the few questions and call me back around 1.30. Needless to say no phone call. I have phoned today to be told that they conducted a rental viewing on Saturday, took a holding deposit and it is now no longer available. They didn't even have the courtesy to phone to say this. My call today was passed to Jack, the branch manager, who was merely defensive and took no accountability for their poor communication, trying to assign blame to me for not having put an offer forwards at the outset. Get your act together, I was told the landlord would not make a decision until Monday as to whether he was renting it. I also don't see how it was all sorted i.e. references, credit checks etc in such a short space of time when they told me it takes two week and the branch closed early afternoon Saturday. Someone is not being entirely honest. The property is still listed as available with both them and another agent.... Read more
Tenant
27th Oct 2025 (20 weeks ago)
D Ofori
I had a great experience with Reeco and Sara. They were both professional and friendly throughout the process. I was especially impressed by Reeco’s prompt responses and dedication during the initial stage, he made everything smooth and stress-free. Highly recommend their services... Read more
20th Oct 2025 (21 weeks ago)
N Brown
Reeco was friendly and professional from the outset, he was efficient and responded to all queries promptly, an asset to the organisation... Read more
17th Oct 2025 (22 weeks ago)
Sim
Helped me with my first purchase and kept me updated throughout the whole process. Thank you again!... Read more
Buyer
10th Oct 2025 (23 weeks ago)
R Ahamed
Both Sara and Reeco were really friendly and supported throughout moving in. Definetely recommendable people. Thanks ????????????????... Read more
Tenant
31st Jul 2025 (7 mo. ago)
K priddy
I am sorry to express my frustrating experience with Connels .After viewing the property i got a mail to place the holding deposit and all necessary documents done.Just 3 days to the end of tenancy and move into the property I later i got a mail the landlord has rejected my application and decided not to rent the house to me.The confirmation with landlord, they could have do before recieving the holding deposit making me have all hopes on them as we are providing all the information before viewing itself.I have rejected another offer since I placed the holding deposit.This is frustrating... Read more
Tenant
27th Jun 2025 (8 mo. ago)
H Bradshaw
I'm very happy with everything that Dan Pickering has done with the help of the sale with my mum's buglow he came out valued it and was very good if I had any problems I'd call the office if he was not Jack help me also they are extremely very good they also have help me with the buying of my own home too I would recommend connells great friendly people and very helpful... Read more
Seller
14th Jun 2025 (9 mo. ago)
C Nish
Jack Payne and Daniel Pickering from Connells were instrumental in the sale of my late mums house. As many may know when you lose a parent the heartache is so painful and sometimes you cannot think rationally.
Without their Help, Experience and Genuine Care I would not have managed as I live so far away.
I thank you so much Jack and Daniel.... Read more
Seller
6th Jun 2025 (9 mo. ago)
Was good they did the viewings... Read more
Seller
12th Apr 2025 (11 mo. ago)
Once we got through the compliance process....Daniel and Iqra the sales negotiaters assigned to our house sale were excellent.....personable and professional, communicated with us regularly, completed many viewings and always gave feed back as soon as possible, negotiated well on our behalf to achieve the best outcome.... Read more
Seller
30th Jan 2025 (1 year ago)
K düdük
we are gratefull from George Cosgrove who is lettings manager Oadby/Leicester branch. Thank you George.... Read more
9th Aug 2024 (1 year ago)
Muna
Appalling. My experience is that nobody cares. No communication.
How they stay in business is an enigma. The staff are unhelpful and become defensive if you point this out. Worse than Purplebricks. Gave 1 star because I had too.... Read more
31st Jul 2024 (1 year ago)
S Nas
The worst place you can deal with 3 different people including me let us sing and fill applications and then they said sorry the house is gone , why then you bring me to your shop on the first place!
Don’t trust... Read more
Tenant
19th Mar 2024 (1 year ago)
C Dacorsi
Absolutely disgusted with how they handle deposit returns. Unsure why it’s taken 2 weeks (10 working days) to confirm it will be another 5 days (probably working days) until the deposit is returned to me. Way out of a reasonable timeframe when you get told it was sent off for processing on day 1.
When starting out they are absolutely amazing… whilst you are giving them money but once you are leaving they are a nightmare and it’s always accounts fault and they never want to just apologise and take ownership
Daniel Parkes is excluded from this as he went truly above and beyond so thank you Daniel
Couldn’t go any higher than 1* as the one thing you don’t do in this world is mess with peoples money... Read more
Tenant
21st Feb 2024 (2 years ago)
S Dhillon
Great service from start to completion!! A special thanks to Dan for his continued patience and professionalism!!... Read more
4th Feb 2024 (2 years ago)
J MacDonald
Very good experience with Brandon. They were always willing to answer my questions and help through the process of buying a house.... Read more
Buyer
16th Jan 2024 (2 years ago)
K Lewington
Brandon was super helpful from start to finish, as first time buyers we knew next to nothing about buying a house, he went over every last detail with us. I couldn't praise him more.... Read more
Buyer
6th Nov 2023 (2 years ago)
A Pritesh
Great experience with Connells Oadby.
Big thank you to Dharmik Patel in the team who was fantastic.
Always on hand to answer any questions no matter how small and always on the ball with following through with queries with both the solicitor and us. An absolute privilege to have Dharmik walk us through the journey of purchasing a house.
Will definitely pass on his details to my friends and family.... Read more
Buyer
23rd Aug 2023 (2 years ago)
A Makda
I can honestly not fault the service I received from Connells, Chloe Bell in particular is a shining star. Chloe has been absolutely amazing in all aspects of the process and I cannot thank Chloe and her team enough for trying their upmost best in assisting to market the property for a sale and I would have no hesitation to recommend Chloe and Connells’ services to anyone.
Overall, the true professionalism that Chloe has shown has been remarkable. Chloe has been supportive, empathetic, efficient, and most importantly kind and non-judgemental to my situation.
I would like to thank Chloe once again for her input in a difficult situation.... Read more
Seller
26th Jul 2023 (2 years ago)
A Natt
I had a fantastic experiance and Connells in Oadby, made me feel absolutely welcomed and genuinely felt like they wanted to help. I had the privilege of having Dylan walk me through the journey off purchasing my 1st property, and everything I expect to happen. He made me feel at ease and very supported and a depth of knowledge which was brilliant. Highly recommended and will pass on recommendations to all my friends and family... Read more
Buyer
23rd Jun 2023 (2 years ago)
A Kumar
Bad experience with Oadby branch. Agent did not show up on scheduled appointment waited for 20 minutes and called office saying he can not come as he is unwell. Dont have courtesy to call customer. Note : They will not help you if you have Aip with other company. Strange but true, horrible experience with Oadby branch!... Read more
23rd Jun 2023 (2 years ago)
R v
Do not use connells. The staff are useless. Been emailing for the past 8 months not receiving a response. Been into the office, staff on their phone, asked a colleague to ask relevant staff to give me a call back who can deal with my queries, yet to recieve a callback.
Connells is mismanaged. Would recommend either Knightsbridge, Northwood, Kal Sangra or Spencers. Staff are more professional and actually liase as and when needed. Deal with all the other agents listed above for many years and have never faced such issues.... Read more
15th May 2023 (2 years ago)
Y Chen
Excellent service. Leah is extremely helpful and friendly. Highly recommended.... Read more
30th Mar 2023 (2 years ago)
V Zhitomirsky
Extremely uncivilised agency on the verge of being illegal. The house in which one of the doors was left unlocked has been rented to me. Two months later, there are no keys for the lock. Many promises have been made to call back, but no action has been taken.... Read more
Tenant
16th Mar 2023 (3 years ago)
M Moosa

Connells are great! Fantastic client care. Especially Jack and Chloe. We went with connells despite getting valuations from purple bricks, knightsbridge, W.H brown and Newton fallowell. Even though some estate agents were cheaper in terms of their fees, there was something about Jack, his enthusiasm and kindness that drew us to him and when we met Chloe she was very attentive and transparent and we negotiated a fee which was fair. We needed a quick sale because we were in a race for a property we wanted so our property went live online on 16th February 2023 and after 2 days of viewings on 17th and 18th, we got 5 offers by the 20th and by 22nd Feb we agreed an offer. Within 6 days we sold our house. My husband and I did our own viewings because we wanted to get people in ASAP and we knew the house as we renovated it and we were very passionate however we know if Jack or his team showed potential buyers around they would have been as enthusiastic as us, no doubt! Let's hope everything now goes smoothly and I know connells aftercare will be amazing.... Read more
Seller
23rd Feb 2023 (3 years ago)
L Barrows
Went to connells in oadby they was lovely needed help to have my mother property valued for probate they talked me through it all booked an appointment which they came out to me this week went through the prises and what could happen if need to sell it thank you so much Jack Pollock I would definitely recommend you... Read more
17th Feb 2023 (3 years ago)
P Patel
Giving the benefit of doubt as experienced inadequate estimations before. I received an email 2 weeks later to advise valuation has been reviewed and is now on par with competitors.
I have to add that the branch emailed me today. 2 weeks after evaluation and my initial review after giving them a chance to email me after 2 weeks, which is when I placed my review.
In addition honouring the request to update my review.
Telephone manners great and F2F rapport great but follow up service poor, if someone is away from the branch, anyone from the team, including manager could have contacted me. So clearly collaboration seems to be the root cause of failure to my service expectations... Read more
10th Feb 2023 (3 years ago)
R Dixey
Jack was very persistent and rang me on a weekly basis to see how the sale of my home was going very very helpful... Read more
Seller
10th Feb 2023 (3 years ago)
R Mulla
Overall Jack was great .. No pressure , understood where I am at the moment .. Explained everything in detail .. very happy . Thank u... Read more
3rd Feb 2023 (3 years ago)
R Holden
Brilliant from start to finish????????... Read more
2nd Feb 2023 (3 years ago)
L Sweeney
Great service from Jack at the Oadby branch.... Read more
2nd Feb 2023 (3 years ago)
S Sebastian
Connells in Oadby provided me with a fantastic service. Leah Chand was incredibly helpful throughout the whole process of my renting a property. This made the whole process very smooth.... Read more
Tenant
24th Jan 2023 (3 years ago)
H Yeshua
Leah has been very helpful, friendly and professional. She accommodated a Saturday viewing and change of time for my kids and I. Thank you very much for everything.... Read more
23rd Jan 2023 (3 years ago)
M Matthews
Extremely positive experience with the Oadby branch. Had multiple properties valued in the past and was really impressed with the level of detail Jack went into on the day. I must also mention Chloe who also went into a lot of detail when I called in to book the appointment!... Read more
18th Jan 2023 (3 years ago)
B Roche
ABSOLUTELY USELESS, don't get back to you regarding property to let. For any future client, always check out what service you would receive from this agent BEFORE you instruct them. One star is too much... Read more
Landlord
8th Nov 2022 (3 years ago)
A Tiplea
absolutely useless. We handed our nottice in writting, no one acknowledged it and whenever we called no one answered the phone. we had to literaly show up in branch to hand the keys back and they were extremely prompt in charging us extra for the couple of days we could not hand back as we could not get hold of anyone. 2 months after handing back we have still not had our deposit back and we are being chased for rent in arrears saying that needs to be dealth with as a matter of urgency before they take us to court. absolutely useless and ridiculous. Make sure you avoid them at any cost !... Read more
Tenant
6th Sep 2022 (3 years ago)
L türk
I congratulate Mr. Tirath Singh-Bassi, who works at the Oadby branch of connels real estate company, for his friendly approach and understanding and being a solutionist.... Read more
2nd Sep 2022 (3 years ago)
T Thomas
I’d just like to say thank you for Daniel, did a viewing with him for a property and he was very helpful and answered all my questions... Read more
30th Aug 2022 (3 years ago)
S 00000
Terrible service and communication. None of my concerns taken into account. Been told continuous lies from staff members at the branch. Extremely unhappy.... Read more
25th Aug 2022 (3 years ago)
B Campbell
Huge thank you to the lettings team for helping me during the process of finding my new home. Thank you to Daniel who did my viewing with me, and to Tirth for finalising all of the paperwork. Greatly appreciated!... Read more
Tenant
6th Aug 2022 (3 years ago)
R Mohamed
Sam was amazing at his job, very likeable and full of information..... Read more
15th Jul 2022 (3 years ago)
M Richardson
After a year of stress and awaiting a move, we finally moved house.
All of connells staff were great and very pleasant but Chloe was head and shoulders above everybody we dealt with.
We were one of her first customers and she could not do enough to help us, even if it was not her job to chase up.
Chloe even offered to get wet in the walk in shower to check it worked for us.
Chloe is now the manager at the Oadby branch and has earnt this promotion as far as we are concerned.
She is a definite asset to connells and we wish her all the best in her new role????
Gary and Rebecca... Read more
27th Jun 2022 (3 years ago)
S Hailes
Must have called at least 10-15 times over the last week to book a viewing on a letting property and gotten through to someone twice, both times the sales team saying the letting team aren't available and will call me back but never do. Honestly given up won't rent any properties they're letting out.... Read more
21st Jun 2022 (3 years ago)
M orhan
Super team. Fast response and friendly. Thanks to Destiny and Monica. Highly recommended.... Read more
17th Jun 2022 (3 years ago)
H Sayed
First appointment now, firstly good well come. The comment will be update depends on the business result -;)... Read more
10th Jun 2022 (3 years ago)
L YouEsAy
Had a visit from a very enthusiastic Charlie. Following a prior let down by estate agents Charlie did his best, with success, in remedying my concerns. Very happy with his visit and appraisal.... Read more
9th May 2022 (3 years ago)
C Howells
Very helpful and friendly visit from Charlie to discuss my listing. Highly recommended... Read more
9th May 2022 (3 years ago)
I Aadam
You have to have a lot of patience to deal with this business. This would have been 1* if it wasn’t for Chloe. There is zero professionalism with the Oadby branch. Nobody gets back to you, nobody chases anything or keeps true to their word.
In comes Chloe and starts moving things in the right direction. She goes on leave or whatever and I wait on “Charlie” to get in touch. 3 days and counting.
I had my reservations dealing with you guys and they weren’t misplaced.... Read more
22nd Apr 2022 (3 years ago)
B gascoigne
Since we have started contracting for connels (Oadby kayleigh has been brilliant going above and beyond to help us to help tenants and landlords get the best possible job complete. Top team enjoy working with them.... Read more
Landlord
21st Apr 2022 (3 years ago)
D Gonsalves
5* service.... Read more
21st Apr 2022 (3 years ago)
G Kaur
A big Thank You going out to Reece! Professional and freindly service provided over the phone. Customer service quality at its best. Thank you Reece for going that extra mile. ????????????... Read more
20th Apr 2022 (3 years ago)
S Bates
Not impressed... Read more
19th Apr 2022 (3 years ago)
R Jassat
Kayleigh has provided excellent service,ensuring that any work needed at the property has been completed in a timely manner.... Read more
Landlord
1st Apr 2022 (3 years ago)
M powrie
Kayleigh Sharland is an asset to the company!
Nothing is too much trouble for her, and always goes the extra mile to help where she can, keeping you updated on the progress of works and gets the job done. Kayleigh is a pleasure to work with and has been since day one.
A very professional team throughout with a great customer service.... Read more
1st Apr 2022 (3 years ago)
R Pinto
Alex is so wonderful and very happy as kind ,we are happy with he's advice ,big thank you ,god bless you Alex... Read more
26th Mar 2022 (3 years ago)
S OU
Hello everyone just a short message for the Connells oadby agency team who I would like to thank and congratulate for their work, kindness,
Stay as you really are it's rare to find such caring and helpful agents a big up to Monica lovely
Sana... Read more
5th Mar 2022 (4 years ago)
D Cooper
Professional team focused in customer service ensuring the beat possible results for sales, lettings.
Fast response and genuine concern for quality of service.
I would recommend them to anyone selling/buyer or letting properties in the area.
Monica and Kayleigh will take care if you and ensure you have the correct member of the team managing your service requirements... Read more
4th Mar 2022 (4 years ago)
V PEACH
Kayleigh has been really helpful and has gone above and beyond to help :)... Read more
4th Mar 2022 (4 years ago)
Z Diggle
Rented through connells for a number of years now. Just signed tenency for a new property. Monica has been absolutely amazing from the 1st veiwing through to handing over keys! Always been able to contact her and if not she would always get back in touch asap.
Absolutely brilliant service from start to finish ????... Read more
Tenant
3rd Mar 2022 (4 years ago)
R mo
Terrible service, very bad communication and unprofessional.
If the tenants are having an issue, they don’t bother getting back or resolving issue. You have to chase them up but you don’t get anywhere. They will keep telling you that we will need to contact landlord and then will get back but they just leave you hanging.
If the landlord want to do something or talk about something, then all of a sudden they are responding, calling, emailing and chasing you.... Read more
Landlord
18th Feb 2022 (4 years ago)
D Barby
No concerns since out new property co-ordinator Kayleigh has been involved! Getting things done, grafting hard and keeping us up to date. She has been excellent!... Read more
16th Feb 2022 (4 years ago)
M 12
Absolutely appaling services and management. The Landlords matters are chased up and the tenants issue have to be followed up by the tenant and it takes them literally weeks before I get a response. Incompetence at its peak!
Just as a side note, Landlords treating tenants like animals will only come to bite them back in their bum sooner or later.... Read more
Tenant
25th Jan 2022 (4 years ago)
R willison
Well worst experience ever very unprofessional so disappointed and i will even leave out her name as i feel she could be made a scape goat !... Read more
17th Dec 2021 (4 years ago)
A 2
Amazing Service
I am the seller of a property and my Purchaser has been selling their property through Connells in Oadby, Leicester.
There was a problem with the Purchaser's conveyancers, and on the Purchaser's suggestion, I was put in contact with Remi, the Branch Manager.
Remi has been fantastic, and with a great deal of focus, she went about resolving the problem, communicating with the conveyancers, my agent, the Purchaser and me.
I am delighted we have now exchanged, and we are planned to complete on Friday, meaning my Purchaser and her Purchasers will be in their new homes for Christmas.
Remi is a credit to her Profession, she even came in and spent the time to progress whilst she was on Leave, and for that we shall all be eternally grateful.
If you really do want to five yourself a smooth transaction, Connells won't disappoint, have faith in Remi, Branch Manager of these Super Agents !... Read more
Seller
15th Dec 2021 (4 years ago)
S eames
Thankyou Connells. Chloe at Oadby has been professional and kept in touch throughout our purchase process. It was helpful to know Chloe was progressing things and responding to queries with reassurance and in a timely manner. Helen and Steve... Read more
Buyer
19th Nov 2021 (4 years ago)
Dashpatel99
Mell has been absolutely brilliant with us from start to finish. She has kept us up to date, always got back to us on the same day if we couldn't get through directly to her. She was so helpful in initially helping us find a property and really understood what we were looking for. She has given us sound advice and was just generally very helpful. Would most definitely recommend! Very thankful to her in supporting us getting our dream home!... Read more
Buyer
17th Oct 2021 (4 years ago)
S Hodges
We are very grateful to Mell who kept us in the loop at all times and helped us through all the hurdles that the solicitors threw at us. She went above and beyond to make sure we completed successfully and was always there to support us at every stage. Amazing customer service!... Read more
9th Oct 2021 (4 years ago)
M McSparron
My partner and I started the process of purchasing out first home with the help of Mell Ding. From the start of the process, Mell has been a fantastic help to us, explaining the difference between different mortgage products and assisting when we where having issues securing an offer. I would highly recommend using Mell for all your mortgage advice!... Read more
Buyer
23rd Sep 2021 (4 years ago)
R Dhingra
Great company and staff. 5 star from us on purchasing our new house. Mel and Remi has been very helpful through out the process and kept us up to date with any enquiries. Very helpful , thanks so much.... Read more
Buyer
16th Sep 2021 (4 years ago)
S garratty
Would like to thank Remi so much for her effective communication and for making me feel that all would be OK, with my house purchase when I thought nothing was moving forward. Remi was professional and empathetic when required. Thanks so much.... Read more
Buyer
12th Sep 2021 (4 years ago)
O B
Great service, polite staff... Read more
3rd Aug 2021 (4 years ago)
I Issa
They were good when we first arrnaged to move in. Aftercare is appalling they dont call back they fob you off and dont prioritise tenants.... Read more
Tenant
25th Jul 2021 (4 years ago)
A M
Harriet Donnelly was first class.
Kept in touch throughout, always on hand to help, managed both our purchase and sale with professionalism but had personality to make keep things upbeat and engaging.
Credit to the Connells team.
Thank you Harriet !... Read more
Seller
30th Jun 2021 (4 years ago)
P SHANMUGANADARAJAPATHY
Real Time Wastors. Unprofessional customer service and not responsive.
Wouldn't recommend.... Read more
26th Jun 2021 (4 years ago)
A Watets
Thank you Remi for all you help pushing our completion through in time for the stamp duty holiday. I always found you very kind, approachable and down to earth on the phone and acted very quickly when we needed you to.. great work ????... Read more
24th Jun 2021 (4 years ago)
J Moss
We listed our house for sale with Connells after getting a competitive quote when compared against a number of local estate agents.
The service has been fantastic from start to finished, specifically Remi went above and beyond not only securing several offers for our property but also helping to chase solicitors to ensure that we met the stamp duty deadline.... Read more
Seller
24th Jun 2021 (4 years ago)
K ali
Monica is very helpful and I would recommend connells for renting a house... Read more
Tenant
27th May 2021 (4 years ago)
S uddin
They are worst.holding my deposit from last 4 months. When i cal them they say call the landlord and when I call landlord he say i don't have anything to do call agency.????... Read more
Tenant
12th May 2021 (4 years ago)
B Warraker
Dreadful experience with this estate agent... Read more
17th Apr 2021 (4 years ago)
P whiteside
I can’t fault the service provided, very professional from start to finish. Especially as we weren’t local to the property and Connells undertook all the viewings on our behalf. Would definitely recommend them and their associated legal services. Everything was undertaken effectively and promptly throughout. A special thanks goes to Jayne and James.... Read more
Seller
26th Mar 2021 (4 years ago)
R Grant
Excellent service in terms of marketing the house but really poor service from the sales progression side of things. Rarely returned my calls and I have had to rely on our seller's estate agent for information and updates as Connells have not kept us in the loop at all..I would definitely not recommend to others.... Read more
Buyer
15th Mar 2021 (5 years ago)
R Smith
Fantastic service from all the team at Connells, especially Jayne. Very helpful and always there to answer any questions. Thanks for everything!... Read more
12th Mar 2021 (5 years ago)
H Plug
Monica has been very helpful.
She has always been very responsive, very experienced in what she does.
I was very impressed with how she dealt with us.
Thank you... Read more
11th Mar 2021 (5 years ago)
L stancu
Fayaaz ismail and his team were very helpful to find our house for rent. We tried many agencies but connells were best... Read more
Tenant
26th Feb 2021 (5 years ago)
A Nurdan
I rent my house from here I am very happy.
Monika is great ????????... Read more
Tenant
30th Jan 2021 (5 years ago)
N Chauhan
We are extremely pleased with the service and professionalism provided by the Connells team, especially Jayne. Right from the start of our house search to completion, they have made our 1st home purchase a smooth and stress free experience despite our national lockdown. We would thoroughly recommend.... Read more
Buyer
25th Jan 2021 (5 years ago)
F ÇELEB?
Feyyaz and his team were very efficient and professional for finding me a house with short notice. I will definitely use them again.... Read more
Tenant
23rd Jan 2021 (5 years ago)
D Shergill
Outstanding service from the Connellls team. Very helpful and experienced and communication was outstanding throughout the process. House was marketed very well which resulted in a very quick sale!!... Read more
Seller
23rd Jan 2021 (5 years ago)
A Raj

Wow, where to begin!!! We were absolutely astonished by the professionalism and high levels of service including attention to detail from the Connells sales team throughout the process of selling our property. We knew from the minute that Jayne walked through our door that she was the person we wanted to represent us. She was professional, competent, clear and concise when explaining the process to sell our property. The office team made all arrangements from marketing the property to ensuring the vetting process for potential buyers were rigidly met with covid measures in place each time. Their communication with us was second to none and our property sold within 2 days. Post agreement of the sale, Jayne communicated and responded to us promptly and always kept us informed and updated. Jayne was also instrumental in the purchasing of our new property as she provided us with sound advice which enabled us to secure our new property and move things along smoothly. We really valued and trusted her impartial advice in this respect. The service provided has been exemplary from start to end and we can't thank the team enough. Highly recommended and would not hesitate using the Connells team again in future.... Read more
Seller
23rd Jan 2021 (5 years ago)
B Eaton
Jayne Blackburn & her team were very helpful and kept us informed every step of the way.
We last used Connells in 1991 when purchasing our current home and am pleased to say that I can still highly recommend them!... Read more
18th Jan 2021 (5 years ago)
KB999
Jane and her team were fantastic, providing great support and feedback throughout the purchase process. Jane was lovely to deal with and found solutions to issues in order to keep things on track. If I need to sell a house in Leicester, Connells will be my first choice.... Read more
Buyer
11th Jan 2021 (5 years ago)
Great start with Connnels but once they had us it was terrible. Gave them the benefit of the doubt as we were in the covid19 situation but there was lots of times where they didn't communicate which left us frustrated. In 26 weeks we had 14 viewings 2 no shows and 2 clearly not vetted. Poor feedback so we didn't get to know if there was anything we could do to make a difference.... Read more
Seller
7th Jan 2021 (5 years ago)
I was very pleased with Connells, the sale of my family home went really well. Connor was such a warm easy to talk to person and Jayne helped me very professionally and emotionally through the sale. I found them professional and caring and would recommend them in a heart beat. Thanks Connells.... Read more
Seller
28th Nov 2020 (5 years ago)
J Chudasama
Excellent helpful staff... Read more
11th Oct 2020 (5 years ago)
K What
A very dishonest estate agent. I rented a property of them in 2019, my contract was due to begin on the 1st of June. I got a call from an agent of their asking me (pushing me) to start the contract on the 29th May instead, I accepted as I didn't think much of it. Fast forward three month and I find out the government introduced the legislation removing the agent's fees on the 1st of June 2019 which would have exempted me but I literally got tricked to sign earlier so that I would pay the £450. I do not recommend them one bit.... Read more
Tenant
1st Oct 2020 (5 years ago)
J Thomson
Very good service. All the folk I dealt with at Connells were professional and proactive going above and beyond when necessary. Highly recommended.... Read more
1st Sep 2020 (5 years ago)
J Patel
Very slow to get off the mark and sold promises that's it not a problem and can be sold very quickly and have clients waiting . Well......... Read more
Seller
26th Aug 2020 (5 years ago)
R Snowden
The whole experience was relatively smooth and faultless, and was mediated by salesmanship of the Big Fella , the friendly back room staff and the negotiating skills of Jayne at the sharp end.... Read more
4th Apr 2020 (5 years ago)
I Castro
Terrible experience !... Read more
30th Mar 2020 (5 years ago)
Z Bharuchi
Exceptional service from Connells Oadby Branch, in particular I highly recommend Jayne Blackburn and Conor. Individuals who go out of their way to deliver excellent service.
A highly responsive team, who were alway happy to take my numerous calls and ensured the kept me updated throughout the sale of my property.
I sold my place within 3 months of it being advertised in a smooth process and also considering I live abroad.
Connells may not be the cheapest but well worth the fee.
Thanks... Read more
Seller
21st Mar 2020 (5 years ago)
W Zahir
The customer service was amazing, Fayaz Ismail gave us great service. I will highly recommend Connells Oadby to my friends and family. Was great working with you. Thank you.... Read more
3rd Mar 2020 (6 years ago)
Ö çelik
(Translated by Google) We rented our house here, we are glad
(Original)
Evimizi burda kiralad?k, memnunuz... Read more
8th Feb 2020 (6 years ago)
A Khan
Fayaaz and team provided excellent service when I was looking for a house to let. Would definitely recommend Connells... Read more
19th Jan 2020 (6 years ago)
C Commerce
Fayaazz and Monica are very very helpful and efficient. They found our perfect property.... Read more
17th Jan 2020 (6 years ago)
K Rigby
Met with Conner who was highly professional, extremely presentable and smart. He was knowledgeable and done his homework on my area and with the house prices and I felt safe in his hands.
All the information that I was giving was very precise and the valuation I was given left me shocked but after receiving the offer of the full asking price id say he knows his job very well.
Thank you Connor.... Read more
Seller
10th Jan 2020 (6 years ago)
M Byrne
An excellent service coupled with an equally excellent legal service meant everyone was in the same loop and things got done. Lovely staff, friendly and helpful. Highly recommended!... Read more
12th Dec 2019 (6 years ago)
J Singh

Before I start please be careful guys Connells will entice you with a high property evaluation to get you in, especially If you use them first to sell your property,it can have detrimental consequences as this first month being on sale is the golden month to sell if the price is too high you will miss out and like us be with a 2nd or 3rd agency still haven't sold the property after 6 months, believe me it does not look good on the market. So here is what happened........It was a shame really. We had high expectations for Oadby Connells, as we have a house on rent with them. However, their attention didn't seem to be completely dedicated to selling our other property. Months went by with no phone calls or updates, regarding any interest, and the only way we got any response was if we called first. I know they are short staffed however, this is no excuse for not keeping in touch. Positive is that they are friendly and kind. Unfortunately, even after giving in our notice to end the contract, Connells did not make any extra effort in terms of getting more viewings, received no phone calls either! Gets worse, we have a viewing in 28 day cancellation period with Connells and none of the estate agents even turned up, both the viewers and ourselves were told to expect one of the team. Very very poor service, and from hearing other stories, I guess we are not the only ones.... Read more
Seller
5th Nov 2019 (6 years ago)
S Gomez
Excellent experience with Connells Oadby, buying a home for the first time.... Read more
Buyer
29th Oct 2019 (6 years ago)
S Singh
My agent Fayaaz Ismail is great, he was helpful and understood our situation and did his best to make sure we moved soon as possible.... Read more
16th Oct 2019 (6 years ago)
B Smith
Couldn’t recommend Conor and Connells any more. Professional and genuine he helped me sell our property swiftly, then with the assistance of the Connells team I found my next onwards purchase. I was walked through the solicitor stage which made everything a lot easier for myself. Once again thank you wouldn’t hesitate to use again.... Read more
Seller
2nd Oct 2019 (6 years ago)
A J
Our experience was more than asked for. Professional and yet friendly, an excellent balance. Certainly would recommend Conor Anderson and also other team members.... Read more
2nd Oct 2019 (6 years ago)
R WOOD
Friendly and communicative. Easy transaction thus far.... Read more
14th Aug 2019 (6 years ago)
I Hanif
My move to Leicester was proving extremely hectic and stressful but Fayaaz and Nicole managed to make it a seamless transition. I would definitely always use Connells for all my future property needs. A massive thank you to both.... Read more
29th Jul 2019 (6 years ago)
L Illingworth
The lettings team we’re excellent! Very helpful and understood my situation and tried their best to help me get somewhere.... Read more
Tenant
25th Jun 2019 (6 years ago)
C Bradbury
Viewed a few of the rental houses with connells, very helpful staff and very professional... Read more
Tenant
25th Jun 2019 (6 years ago)
C Knapp
The lettings team at oadby we're very professional compared to some of the other estate agents in the area I visited. Connells we're very friendly and helpful.... Read more
24th Jun 2019 (6 years ago)
J England
A very good estate agents - better than the rest to date!... Read more
1st Apr 2019 (6 years ago)
S Ferguson
My Partner and I are 1st time buyers, we had spoke to many Mortgage Advisors, but none of them offered us the support and guidance that Harry did, from the get go Harry went over and above to guide us, advise us and help us.
Harry is very professional but also he doesn’t bombard you with words and phrases you can’t understand! For us, with being 1st time buyers we were like rabbits in headlights but we had upmost confidence in Harry helping us, he is really genuine.
We had some difficulty due to credit scores etc, but Harry took the time to help us find a Mortgage, successful I will add!
We are really grateful for what you have done for us Harry, we would recommend you to anyone!
Sophie and Aaron x... Read more
Buyer
29th Mar 2019 (6 years ago)
B Jamil
With the help of Fayaaz and Peter, we found the perfect property within our budget and they both ensured the process went through very smoothly without any hiccups. We appreciate their efforts and hard work. Very much recommended :)... Read more
Buyer
25th Jan 2019 (7 years ago)
B Pollard
Personable knowledgeable agent who kept me abreast of developments as required. Their reading of the local housing market enabled me to get a totally acceptable price. I would recommend Connells as the agent to use in this area.... Read more
Seller
26th Sep 2018 (7 years ago)
A j
A massive thank you to every member of staff for all the help they provided. The staff were all very welcoming and helpful. A special thankyou to Harry! He is an absolutely amazing member who gave us a great amount of help and advice.... Read more
13th Sep 2018 (7 years ago)
N Baker
The branch in Oadby and all of their staff were excellent all the way through the process and went above and beyond their call of duty to asssit us in what proved to be a very challenging transaction due to other poor operating agents and solicitors in our chain. Daniel has a very good team and runs a very professional office.... Read more
1st Aug 2018 (7 years ago)
R ryan
Daniel, Imran and their staff really reassured us as first time buyers and I couldn't fault the service.... Read more
Buyer
18th Jul 2018 (7 years ago)
J Errington
From the day I first contacted Connells the Estate Agent, was helpful polite knowledgeable of the area where the property is situated. Connells are experienced Estate Agents and I am more than happy for them to market my property. Connells have telephone me and have kept me informed about the process of selling my house. Connells are excellent and very efficient. Well done.... Read more
Seller
6th Jun 2018 (7 years ago)
D Rai
Connells were really great with our house move recently, they keep me informed all the way and the best thing about it was no heavy sales! Just good, timely, clear communication and support. Thanks Kayleigh and Daniel in particular.... Read more
25th Apr 2018 (7 years ago)
A Ashton
Daniel Ansell, Branch Manager is an amazing leader of the Team. Our conveyance was complex and required fantastic interpersonal skills and integrity to get the sale through. Daniel had these capabilities, always supportive, calm and pragmatic - I will always use Connells in the future, and wish Daniel and the Team every success. Thanks Daniel!
Imran Vankalwala was, at all times, professional and considerate. Nothing was too much trouble in his support for us. His attention to detail, integrity and personable approach were wonderful. Thanks Imran!... Read more
Seller
22nd Apr 2018 (7 years ago)
J Khalifa
We're glad we used Imran for our mortgage, he was really helpful and always went the extra mile to make sure everything was sorted and on time! Would definitely recommend his services!!
Our agent keyleigh was also very helpful and always on hand to help and arrange viewings.
Thanks all!... Read more
13th Apr 2018 (7 years ago)
K nahal
imran was absolutley brilliant..with his advice and guidance i was able to secure a mortgage,,will definaltley recommend connels to friends and family... Read more
11th Apr 2018 (7 years ago)
R Esho
Great company all helpful and took great care of me as a tenant. Best agency I have experienced.... Read more
Tenant
20th Oct 2017 (8 years ago)
T Farmery
Pathological liars... Read more
22nd Aug 2017 (8 years ago)