B Rowbotham

From the very first phone call when I contacted Holroyds to book a viewing, right through to the day of completion, the level of service from Lee has been nothing short of outstanding. From the moment we spoke, Lee was friendly, professional, and incredibly knowledgeable, instantly making the process feel smooth and well organised. When we were shown around the property, his attention to detail and understanding of what we were looking for really stood out and it gave us great confidence in both him and the company.
What impressed me the most was how Lee consistently went above and beyond throughout the entire purchase. He regularly sent updates by email, often at times when I wasn’t expecting them, just to keep me in the loop and to make sure I always knew what stage we were at. It was clear that he genuinely cared about making the process as stress-free and straightforward as possible. Every time I reached out to him with a question or for an update, he was quick to respond, helpful, and always reassuring.
His recommendations at every step were thoughtful, clear, and incredibly useful, and it was evident that he really knew what he was talking about. Having someone so reliable and proactive on our side made such a difference and helped us feel confident and supported from start to finish. Buying a house can often feel overwhelming, but Lee made it feel easy, and for that I am extremely grateful.
We honestly couldn’t be happier with the service we received. Lee’s professionalism, communication, and genuine care for his clients truly set him apart. If I ever come to sell this property in the future, Lee will be the very first person I contact without hesitation. Thank you again for all your hard work and dedication, you really made this experience a positive and memorable one... Read more
Buyer
7th Nov 2025 (19 weeks ago)
L Sanderson
Thank you to Louise & the team at the Bingley branch. So helpful, answered all my concerns, made me feel at ease during what was at times a stressful time.
Great job done by all the team, especially Louise.... Read more
T Kelly
Purchased a property that was marketed by Holroyds and service has been great from the beginning to the end where they even gave me a housewarming gift box.
Fran was fantastic and kept me up to date on any issues/updates (even before my own estate agents) and helped navigate my purchase and helped keep the whole process really smooth.
Moving house is a stressful time for everyone and it makes a huge difference when the whole team are just kind, patient people.
Thanks again to the team... Read more
Buyer
23rd Jun 2025 (8 mo. ago)
G bailey
I would highly recommend Holroyds in Bingley. Emma has been amazing from start to finish with helping me get a mortgage and very supportive throughout the whole process. I can’t thank her enough!... Read more
29th Nov 2024 (1 year ago)
W Raza
A total waste of time... Read more
17th Oct 2024 (1 year ago)
No communication. Vastly inflated valuation. No knowledge of other properties marketed in same area. Property not secured after viewings and lights left on. No knowledge of property so potential purchases given incorrect info. Overall terrible service and agents just speaking estate agents talk with no substance behind it.... Read more
Seller
25th Aug 2024 (1 year ago)
M Hussain
Had agreed time and day for an agent from bingley to do property valuation the gentleman from office rang to say his car is in garage can't make it today but he said next week not very promising agent took time of work... Read more
Seller
4th Jul 2024 (1 year ago)
Early days yet but all good so far.... Read more
Seller
29th Apr 2024 (1 year ago)
R Creek
We would Highley recommend Holroyds Bingley. Sold the property in just over a week fantastic. Very helpful answered all our questions, nothing too much trouble very professional.
Special thanks to Lee & James and the team. Thanks again.
All The Best
Roger & Celia Creek... Read more
Seller
9th Apr 2024 (1 year ago)
S Jarrett
I have used holroyds Estate agents over many years and they recently sold my property in Bradford they are the best as far as I am concerned. Jack and all the staff are professional outstanding and good in everything they do. I wouldn't hesitate to use them again thank you for selling my house.
All the best for the future Steve and Anne Jarrett... Read more
Seller
21st Apr 2023 (2 years ago)
L Westbrooke
Great agents. Very helpful and friendly. Their in house mortgage adviser Kelly is also great. Would recommend. Thanks Ben, Lee and the team.... Read more
17th Oct 2022 (3 years ago)
K mirza
Very poor customer service. Was promised a call back on a property enquiry and never received a call. Called back myself two days later to be told I'd receive a call in 10 minutes as the relevant colleague was on the other line. Again the cell never came. Very poor... Read more
8th Sep 2022 (3 years ago)
R Parker
Lee Cashman at Holroyds is a credit to the company, his professional conduct and dealing with my anxiety regarding the purchase of my property was outstanding.. I hope he does well in the future highly recommended. Five star doesn't even cover it.... Read more
Buyer
12th Aug 2022 (3 years ago)
M Wong
Got a property to sell? Speak to Lee at Holroyds Bingley. He was able to get our home on the market quickly. Source a buyer within a week. Completion followed a short time after that!
We were kept up to date regulalrly by Lee who did a fantastic job. He mediated/progressed things between us, the buyers and the solicitors (not an easy job!) with true professionalism.
The rates charged were highly competitive vs other local agents. So glad we chose them over other local agents!
Thank you Lee, all the best... Read more
Seller
11th Aug 2022 (3 years ago)
B Stepien-foad
I would thoroughly recommend this estate agents, from start to finish (which thanks to them wasn't long at all, they sold our house in a fortnight) they were extremely supportive and helpful. All the stress of viewing etc was taken away by their staff sorting all this out, it was a relaxing experience for us....which is not something you associate with selling a property. Very professional, very helpful, they helped us sail through what could have been a very a daunting g time. Thank you.... Read more
25th Jun 2022 (3 years ago)
G Varley

Great service and financial advice from Kelly Garner. I would definitely recommend her financial advice!
I was scratching about the market for months like an old chicken, with a low MiP received from the work of an independent broker. I spoke to Kelly as I was given a couple of case studies by the estate agent. On the same wage and circumstances at the time, they obtained a MiP for 22K more with a 5% and 10% deposit. Even with the interest rate increases, the interest rates found at application were lower than I nearly applied for under a different broker 10 months earlier.
I put the search on hold for a few months due to bad luck with offers, cleared my loan and got a new job. I contacted Kelly again about my change in circumstances and my MiP increased by another 22K with either a 5 or 10% deposit.
Within a month I'd had an offer an accepted on a property that came with the most awful terms. Kelly was straight on the phone to advise me on contract clauses. Even my conveyancer missed it. However, due to completion timescales it was also not viable due to ISA rules. A week or so later I'd found another property local to where I live now. No reason to move 20 miles away to find a place due to unnecessary budget constraints from brokers with limited options in the market.
Another great part of the service is to contact clients about pending interest changes and bringing applications forward. And a willingness to work late to submit client applications to get the current interest rates before they increase.
A friend of mine purchased a house last year with his wife. Bigger deposit. His wife was not a first time buyer. They used a different broker and their interest rate is worse than mine.
Not all brokers will offer a lifetime broker service fee, some require payment upon every application, from your first to your last. Holroyds don't. It's an administration fee only.
It's worth checking this out whilst searching the market.
I hope this helps.... Read more
Buyer
24th May 2022 (3 years ago)
L Taylor
Very good... Read more
13th Dec 2021 (4 years ago)
R Moffatt
Very helpful and friendly staff... Read more
18th Nov 2021 (4 years ago)
G Jackson
Holroyds (Bingley) - SALES were really helpful when buying a property. Bethan, Lee and Gill have always been incredibly supportive.
Gill provided such a supportive role through the sales progression and in all honesty, she is a real source of support throughout.... Read more
Buyer
7th Oct 2021 (4 years ago)
F bryden
Good food, nice beers, excellent service, always worth a visit.... Read more
4th Oct 2021 (4 years ago)
R Kettlewell
I've only experienced Holroyds as a buyer, and my experience was a very positive one. Lee was organised, helpful and attentive, even showing me around a house on his day off. We didn't end up buying the property (not Lee's fault) but the experience throughout was very positive and we would happily buy or sell through Holroyds in future.... Read more
Buyer
6th Jul 2021 (4 years ago)
D Patrick
I would recommend Holroyds Estate Agents all day long. There customer service is exemplary and they do what they say. From Lee in Sales, to Gill in the process of sales, they have been awesome. Look no further in the area.... Read more
16th May 2021 (4 years ago)
R Hubbard
Jenny helped my partner and I in finding a beautiful home every step of the way, and made it very easy.... Read more
9th Oct 2020 (5 years ago)
V Taylor
I am looking at buying a 2nd property. Beth at Holyroyds is amazing ????. She kept me informed even when she was waiting to get hold of vendors just to let me know that she hadn’t forgotten.
I do however think that the web chat is very poor I won’t be using that again. Whoever was handling my ‘chat’ clearly did not read my messages and asked me for information that I’d already given at least once already. Very poor customer experience but then Beth made up for that. ????????... Read more
Buyer
23rd Aug 2020 (5 years ago)
A brown
So much junk on the screen. Pop ups. Concealing the property you want to look at. Talk about not seeing the wood for the trees. Might as well search for the same property on zoopla because there are more photos and no annoying pop ups... Read more
9th Aug 2020 (5 years ago)
J Tandy
Efficient and very helpful service... Read more
24th Jan 2020 (6 years ago)
M Chase
Woman who showed me around the property seemed unhappy to be there and not happy to take questions. Her answers about the property seemed to vary as the answers she gave during the viewing and when I asked again when I followed up was completely different. Zara was very stroppy over the phone when I asked for a second viewing and when I asked to view on a specific day which she said she couldn’t do and can do a different day which she booked it in before I even agreed to the new date.
We were made to feel like we were bothersome even though answering questions is part of their job. Of course people will have questions and want to make sure the property is a good fit especially when you are spending an immense amount of money. We were actually very interested in the property but her service had put us off.
Would not recommend due to poor service.... Read more
21st Jan 2020 (6 years ago)
J Smith
Recently sold through Holroyds and Ben and his team were fantastic. Previously my house was with a different agent for months with no joy, Holroyds sold within a week and kept me updated throughout the conveyancing process. Would highly recommend.... Read more
Seller
14th Nov 2019 (6 years ago)
R Rumball
The move did not go 100% correct due to a problem outside of our control but they helped up through it and fought our corner well.... Read more
5th Jul 2018 (7 years ago)
L Tabori
Friendly and helpful service. Impressed by their straightforward approach... Read more
9th May 2018 (7 years ago)
R Brandon
Ben, Rebecca and the team successfully let out our property very quickly and professionally, haven’t had any issues. Very pro active estate agent and work hard to make things happen. Highly recommend. Mr & Mrs S... Read more
Landlord
13th Apr 2018 (7 years ago)
M me
Very slow in dealing with any of your requests / enquires in the sale/purchase of your property, with somethings completely ignored, yet a constant pain when wanting something from you there are always phoning up.. should have gone to a more professional agent.... Read more
13th Mar 2018 (8 years ago)
C BARLEY
Lovely staff, very helpful! Highly recommend!... Read more
5th Oct 2017 (8 years ago)