P nash
Top notch service
Mumzad and Alex were first rate throughout. Clear, concise and professional, but with a human touch. Listened to my requirements clearly, and delivered exactly what they promised. Look forward to this being a long term relationship.... Read more
26th Oct 2021 (4 years ago)
X qu
We work with many Estate Agents and I would like to applaud the Knight Frank Heath Street office for their Professionalism, enthusiasm and commitment. Alex Shoolman and Mumzad Soobhany do a wonderful job of communicating with us and always replied promptly and was very detailed in their answers. I highly recommend them to anyone who asks.... Read more
22nd Oct 2021 (4 years ago)
Excellent, professional service from start to end with James and his team. Special mention to Yasmin for securing the buyer, and Vipesh & Mike for help/guidance throughout.... Read more
Seller
19th Oct 2021 (4 years ago)
C Luna

This review is written from my point of view, as with everything there are always 2 sides of the experience. I wanted to take the time to share mine, to warn and help future first time buyers and give an opportunity to the team at KF to improve.
TL;DR:
1. Do not sign any contracts and send personal documents just because an agent pressured you to do so without asking your solicitor
2. You don't have to go to the solicitor an agent is insisting on
- We bought our first property through Knight Frank; the agent attending to us was very responsive, easy to talk and extremely helpful, could be able to answer all our questions
- I was told that the owner of the property we bought was a very difficult person (?)
- We decided to put an offer and our offer was accepted at the listing price. We then got a call by the agent, saying that there is another cash buyer and we have to increase our initial offer by £15,000. We did and our offer was accepted for the second time.
- I guess we will never know if there really was a cash buyer, if they put an offer or not
- When choosing our solicitor, we chose a cheap one in Birmingham. The agent insisted us to use the one he is recommending and told us we won't be able to finish on time (we did)
My issues started after our increased offer was accepted.
- The agent called me and told me we need to put £10,000 NON-REFUNDABLE deposit to the owner's name and if we cannot complete the purchase in 6 weeks, we would lose that £10,000
- I naturally refused to pay a non-refundable deposit and at that point, the same agent that showed us the property started to shout at me on the phone (Where did this nice person go?) and then just hanged up when I was talking
- I contacted our solicitor and asked if this is a regular practice, solicitor strongly recommended against signing any contract of that sort
- Please note that this is not the deposit for the flat, this is a deposit until the contracts are signed, so that the seller would not accept another offer (of which will then go to the actual, legal deposit, if you can complete in 6 weeks miraculously)
- Then I received another call upon the completion of Memorandum of Sale, demanding our bank statements and proof of funds such as our private and confidential investments. I did not understand why this was required for the estate agent and I was pressured to send these immediately - via an email.
After I raised my complaints to the team, they were very understanding and apologetic; reading all of the positive comments they received, I feel very bad leaving a bad one. However, I hope my review helps people in the future.... Read more
Buyer
25th Aug 2021 (4 years ago)
M Namin
Had a great experience dealing with many members of the Sales Team. They were friendly, professional, and extremely hard-working. Through their diligence, network and expertise we were able to achieve a successful transaction. Special thanks to Vipesh and Guiseppe!... Read more
Seller
11th Aug 2021 (4 years ago)
R Houlihan
Absolutely awful experience with Knight Frank. They let a property to us in Hampstead London for £850pw without a connected gas supply and without a gas safety certificate. We were supplied with one door key (despite 3 adults living at the property). We were not supplied with a access fob to the car park and weeks after moving in still don’t have one. The rear gate to the back yard has no key and has open access to the public.
There are an innumerate number of other problems (no TV aerial connection, dangerously attached light fittings, incomplete construction work, defective alarm system, broken air conditioning units etc).
Absolutely shocked that a company like Knight Frank would conduct business in such a manner. I reported to the head of the office, Mumzad and have not had an apology or acknowledgment of their failings. Shocking... Read more
Tenant
22nd Jul 2021 (4 years ago)
K Lerman
Very lucky to buy our new home with the help of Giuseppe Benegiamo and Knight Frank. Giuseppe kept in close touch with us throughout the process, dealt with all our queries and was always friendly and solicitous. A reassuring presence at stressful times, Giuseppe provided invaluable support and his enthusiasm was infectious. Highly recommended!... Read more
Buyer
6th Jul 2021 (4 years ago)
M Tan
Knight Frank are hands down the best agents in Hampstead. Covid & Brexit have made it a difficult market for prime London but Katy, Dan and the rest of the KF team have rose to the challenge & exceeded my expectations. They have excellent communication & negotiations skills and worked extremely hard & pragmatically in a difficult market to secure the sale of my property. I cannot recommend them more highly.... Read more
Seller
11th Apr 2021 (4 years ago)
J Masli
Giuseppe is a reliable, honest agent with humour and great spirit. You are in good hands!... Read more
9th Apr 2021 (4 years ago)
A Grahame
Thanks Katy and Dan. Outstanding in every respect. Thoroughly professional and determined to see things through with a calm and considered approach to all parties. Ours wasn't the easiest of properties to sell and they rose to the challenge superbly. Highly recommended... Read more
Seller
24th Feb 2021 (5 years ago)
G Kuntz
Steven is absolutely amazing! He really knows what he is doing, he is super helpful. It was always easy to get a hold of him. Highly recommend!... Read more
5th Nov 2020 (5 years ago)
A leibowitz
Steven Gilbury at Knight Frank, Hampstead found us an amazing rental property and worked tirelessly to negotiate each and every detail of the move. Not only did he find us the property but he has been involved every step of the way and continues to be a support to us throughout our renting period - going above and beyond his title!... Read more
Tenant
21st Aug 2020 (5 years ago)
T Forrest
Steven was a fantastic help during my search for a property to rent, introducing me to a range of compelling options all of which were relevant to my search criteria & budget. He was responsive, professional, and highly knowledgable about market value / pricing within the Hampstead area.... Read more
Tenant
2nd Aug 2020 (5 years ago)
M Horn
A big thank you to Steven Gilbery who sorted me out with an ideal place within a matter of days after I found out I would have to move to London from abroad at the last minute. Super helpful, responsive (even staying up all night due to our time zone difference) and made it all happen smoothly despite the challenging short timeline. 10/10 for process, apartment and Steven's professional and friendly personality and demeanour, thank you so much! Truly wouldn't know what I would have done without him!... Read more
Tenant
2nd Jul 2020 (5 years ago)
C Manolis
Have had a great experience with Knight Frank in Hampstead; their home-buying/ selling team are true experts in the area. Particularly Mike has been a great adviser, straight-talking, pragmatic and very respective of my needs and preferences. Craig, the brunch manager, was also of great help. Would thoroughly recommend and happily work with them again.... Read more
22nd May 2020 (5 years ago)
A Tachdjian
Craig and his team do a fantastic job - they are extremely responsive, proactive and look to build long term relationships with their clients. we worked with them to sell our flat, rent a property and the search for a new purchase. real team work on their side, very good advice. highly recommend working with them... Read more
Seller
21st May 2020 (5 years ago)
D Wilbraham
Knight Frank sold our flat for us and everyone we encountered was most helpful. The lead person for us was Michael Hall. We were very impressed by his professionalism, and took his excellent advice. He was friendly, helpful, delivered on his promises, and dealing with him was a pleasure. We would be very pleased to recommend Knight Frank, Hampstead, to anyone wishing to sell their property.... Read more
Seller
1st May 2020 (5 years ago)
P Kampff
Great experience and professional service! I'd like to particularly thank Thomas and Elisa for helping me during the process. Everything happened efficiently and they provided me the support I needed. I'm very happy and definitely recommend!... Read more
23rd Mar 2020 (5 years ago)
A Mitchell

This is a review specifically for Steven Gilbery at Knight Frank (although no doubt he has a solid team behind him), and is a rare pleasure to write, simply because I've never thought that someone was so beyond the norm of their profession before, and thoroughly wanted to thank Steven for how exceptional he has been.
The short version is that Steven is less of an estate agent, and more of a premium boutique end-to-end 'find your perfect home' fixer.
In contrast to every other estate agent we encountered, who at best were forgetful about following up, and at worst transparently looking for the quickest sale to line their pockets, Steven:
* In person is exceptionally courteous while also being 100% matter of fact. He radiates integrity.
* Maintained a daily conversation (without being intrusive) to keep us up to date on any new rentals, before they hit the open market.
* Even though we were using other agents, would politely follow up to make sure everything possible was been done to keep our wider search moving quickly.
* Genuinely listened to, and understood, all the intricacies we were seeking, especially around quietness (and I appreciate this is very annoying, as every prospective tenant always wants the world for cheap!). As a consequence of that understanding, he found us a rental so far from the standard for London, but perfect for us, that we'd never have found it alone.
* When the necessary pain of dealing with 3rd parties to fill in forms, and be vetted - and getting existing landlords to act - he personally stepped in to both shortcut the process by removing bureaucratic steps, and took it upon himself to handle chasing the old landlords on our behalf. Shortening a frustrating week-long process down to just a few minutes for us.
There is literally nothing more Steven could have done to take every hassle out of procuring our new home, and in truth, probably enabled us to find something we'd never of found without him.
I couldn't recommend a professional more highly.... Read more
Tenant
19th Feb 2020 (6 years ago)
M Layton
Knight Frank has been great in helping us move into our new rental property. Thomas Kimberley and Charlotte Moore have truly gone above and beyond. We really appreciate it and can recommend them highly.... Read more
Tenant
12th Feb 2020 (6 years ago)
A Mgmt
I was helped finding my apartment by Tom Kimberly and I couldn’t have asked for a better experience. I found the perfect apartment in Hampstead, all thanks to the advice and guidance from Tom. He was very patience with me, listened to what I was looking for got me exactly that. I would highly recommend Tom to anyone!... Read more
12th Feb 2020 (6 years ago)
H M
We recently secured an apartment with the help of Steven Gilbery. He accommodated two viewings at short notice and was very knowledgeable about the development. Communication was prompt and he responded to all of our questions with professionalism. We are very happy with how efficient the process was. Many thanks Steven!... Read more
Tenant
6th Feb 2020 (6 years ago)
V Clarke
I was looking for a rental property close to Hampstead village and looked at one flat with Steven Gilbery. He wasn’t convinced it would be the right fit for me but we went along anyway. After that and knowing what I was looking for he was completely on the front foot getting in touch about flats coming to market. Within 2 days I was the first to view an amazing garden flat and snapped it up from there. He was brilliant at keeping the momentum going throughout the process and took a lot of the stress out of the situation. Definitely recommend!!... Read more
Tenant
25th Jan 2020 (6 years ago)
R Clark
Steven has been incredible. As a rule, I have found estate agents show you what they have on their books and never listen to the brief. Our brief was extremely complex. Steven listened, found what we wanted and executed. Everything completed within 48 hours of showing me property. 5 star service, 5 star responsiveness, 5 star guy.... Read more
15th Nov 2019 (6 years ago)
B Lane
Steven did a great job of working with us to secure a property. He accommodated our schedule for property viewings and communicated well during complex discussions that come with an international move. We would definitely be willing to work with Steven again in the future.... Read more
30th Oct 2019 (6 years ago)
R Dahan
We were extremely happy with the amazing service we have received by Tom Kimberley, from the lettings department. Within one day after Tom took on our flat, he managed to to find us suitable tenants. Tom is always reachable, helpful, and actually listens to what landlords and tenants expect. I cannot thank him enough. We have dealt with so many property agencies in Hampstead, and Knight Frank are def the most professional and reliable agents we have come across with. Hopefully we can work together again in he future. Thank you!... Read more
Landlord
29th Oct 2019 (6 years ago)
E Leon
My girlfriend and I were very happy with the service provided by Knight Frank. Things moved along quite quickly during our letting process and we were provided all the info we needed. Will not hesitate to use them again for future moves.... Read more
Landlord
10th Oct 2019 (6 years ago)
B Stewart
I’d like to express my gratitude to Tom Kimberley for his assistance in helping me secure a new apartment in Hampstead. Tom was upfront & proactive right from the beginning, and possesses excellent communication skills for talking through the process. Tom was happy to show me around the property several times which I appreciated and always had time to answer any questions.
I would highly recommend Tom for his professionalism and high level of service.... Read more
Tenant
15th Sep 2019 (6 years ago)
M K
By far the most professional estate agents I've ever dealt with. A very smooth process and Steven really fought my corner, successfully securing me the apartment that I wanted.... Read more
11th Aug 2019 (6 years ago)
A Spence
Knight Frank gave us a very enjoyable experience in finding a rental property. Steven Gilbery took time to understand our requirements and showed us some great places. He was very professional throughout our search and had great knowledge of the area.
Steven did a lot of work negotiating on the first flat we agreed to rent and when this fell through, due to the landlord, found us another great flat which we are now renting. Can’t recommend Knight Frank highly enough.... Read more
Tenant
8th Aug 2019 (6 years ago)
B Lu
We had the most wonderful experience working with KF Hampstead letting out our flat. The team worked so seamlessly and they are extremely professional and completely trustworthy, which is so precious in the real estate business. We had huge help from Mr. Steven Gilbery who would go extra miles to make sure we are very well looked after. He took time to get to know us and really listened and understood our needs. He is extremely knowledgeable and is always there to help and answer our endless questions. He is always cheerful and so much fun to work with. With his help we managed to let out our flat within a week it’s truly impressive. Couldn’t recommend more!!!... Read more
Landlord
5th Jul 2019 (6 years ago)
K newman
Sophia Carrington of Knight Frank has been very professional, helpful and pro-active from our first viewing of the property which we are now buying and has dealt with all of our queries and requests along the way super-efficiently! Looking forward to moving in!... Read more
Buyer
21st Jun 2019 (6 years ago)
D Newman
Really good service from Thomas, Mumzad and the team.... Read more
14th May 2019 (6 years ago)
A Maddison
After spending a week reviewing many rental properties across London I happened upon Knight Frank Hampstead and saw a property of interest in the window
Stephen Gilbery was a superstar from start to finish . His professionalism and friendly approach restored my faith in agencies ( after a week of being shown properties that did not meet any pre briefed selection criteria- and that was when the agents bothered to show up ) Stephen was very insightful, friendly and knowledgeable about the area understanding immediately what I was looking for. Stephen effectively took the hassle out of my search - made me feel valued as a client and took the time to explain the rental process , keeping me fully informed throughout even out of hours and weekends . Big shout out thank you from me - would recommend to anyone looking for a great personal and professional service... Read more
Tenant
28th Mar 2019 (6 years ago)
P Peters
Knight Frank are a great firm offering highly professional and personal service. Thank you for selling our house in such a difficult market!... Read more
Seller
12th Feb 2019 (7 years ago)
M Tugrul
Knight & Frank were very helpful in helping me find and adjust to my new home. I was helped by Thomas Kimberly who was reliable, consciencious and helpful.... Read more
19th Jan 2019 (7 years ago)
A Lacey
Impeccable service and totally professional Knight Franks are at the top of their game. Thank you for looking after me!... Read more
12th Dec 2018 (7 years ago)
B Carrington
Recently moved into a new flat and despite some minor hiccups, members of the Knight Frank team have been extremely professional, personable and efficient in making the transition as clear cut as possible. In particular, Steven Gilbery has been a fantastic point of contact for us, dealing with every situation in his stride and being extremely proactive to ensure all of our requirements have been met.... Read more
Tenant
25th Sep 2018 (7 years ago)
I Williams
Steven Gilbery ensured our move was as seamless as possible. From the initial viewing of the property, to finalising the small details for move-in, he was proactive in dealing with our requests, friendly and available to talk to whenever. I would highly recommend.... Read more
25th Sep 2018 (7 years ago)
K Shariff
I would like to thank Steven Gilbery for doing such a great job in a tenant search for my property in Hampstead. A classic case in under-promising and over-delivering. In addition, Steven at all times demonstrated a very friendly and approachable demeanour.... Read more
Landlord
26th Jun 2018 (7 years ago)
Andrea
Jordan works here as an agent. I am 100% sure this is one of the best agencies in London just because of Jordan. This is the reason: I am not a client of the agency and was in need of legal advice on my housing situation, I therefore contacted the agency by mail asking for advice. I proposed to pay them for the advice. Jordan replies "Thank you for getting in touch and don’t worry there will be no cost for advice", then writes 5 whole paragraphs of help on my situation. The next morning I need urgent advice and decide to call him (remember I am not a client), he calls me by name and we talk at the phone for more than 10 minutes. He also sends me a certain example of a clause that I needed to see.
He is definitely the person to whom you want to work with. Thanks Jordan.... Read more
2nd Jun 2018 (7 years ago)
D Engel
From the moment I started the sale process with Knight Frank, I found that each person in their office that I spoke to was professional, friendly, and informative. They all went out of their way to push my property on the market and Michael Hall kept me informed of the progress on a weekly basis. I cannot recommend them highly enough.... Read more
Seller
2nd May 2018 (7 years ago)
J Bayliss-McCulloch
Great professional service from Steven Gilbery, really smooth process from first viewing through to taking possession (especially while trying to finalise arrangements from overseas). Highly recommend if you're looking for a rental property in Hampstead... Read more
Tenant
17th Apr 2018 (7 years ago)
P Ryb
Big thanks to Steven Gilbery who went above and beyond to find me the best rental prospect that no other agent achieved. Given my requirements and tight timetable he delivered. Great job Steven... Read more
Tenant
24th Feb 2018 (8 years ago)
D Snow
I have been working with the Hampstead office team for about 12 months now. Everyone is very professional and enthusiastic in what they do. As a photographer I work closely with the office to achieve the best results for each property that they bring on. Lily and Amberley, the Sales/lettings Secretaries in particular couldn’t be more helpful. I would highly recommend the team at Knight Frank Hampstead to anyone looking for a professional and friendly estate agency service in the Hampstead area.... Read more
19th Feb 2018 (8 years ago)
J horne
Yet another extremely professional service provided by Knight Frank Hampstead. The staff are welcoming and share genuine enthusiasm to give you the most positive experience possible. The office manager in particular ( Robyn ) went above and beyond the usual realm of duties. Would recommend without reservation.... Read more
15th Feb 2018 (8 years ago)
S B
I can thoroughly recommend Knight Frank in Hampstead and particularly Steven who did a great job in finding us a home. He immediately understood what we were looking for, showed us a number of suitable houses and was prompt and efficient with all communication and sorting of agreements. Thank you!... Read more
Buyer
13th Feb 2018 (8 years ago)
S Sahilkhan
Hy dear friend how r u im sawaid ali from Pakistan my age 30 i like Dr Anastasia moris... Read more
7th Nov 2017 (8 years ago)
L Crispin
Jordan Caskie really went above and beyond what many agents would do. As a relocation agent looking on behalf of a client, he fully understood the requirements and showed us an array of great options before finding the perfect one which was new to the market and ticked all the boxes. He could see there was a deal to be done and went out of his way to ensure it was with Knight Frank :) Thank you Jordan, I look forward to working with you again soon!... Read more
9th Oct 2017 (8 years ago)
F Harmsen
Thank you to all the Knight Frank Hampstead team who is very helpful, quick, and efficient. Special mention to Jordan, Kelly, and Salima!... Read more
5th Oct 2017 (8 years ago)
L Nerio
Excellent service and excellent performance. The team completely has your interests at heart and go the extra mile for unusual circumstances (like ours). Jordan, Amberlea and Kat are all consummate professionals that you can trust to get the job done. Muchos gracias amigos!... Read more
15th Sep 2017 (8 years ago)
O Dabasi
Fantastic service all round from Knight Frank in Hampstead. Ben Read really made us feel comfortable, listened and took our requirements into account. Ben was also great to support us in our international moving project which was a huge help for us.
Would without hesitation recommend and use Knight Frank and Ben again. The most professional estate agency I have ever experienced.... Read more
12th Jul 2017 (8 years ago)
A P
Jordan Caskie was very helpful. He was flexible, straight forward, prompt and reliable. It was a pleasure dealing with him. I will definitely keep his details for future reference!... Read more
23rd Jun 2017 (8 years ago)
A Hoffman
Working with Jordan Caskie was an all-around fantastic experience. He was always responsive, friendly, and willing to go out of his way to make sure that we not only found what we were looking for, but were also taken care of once we signed the lease. Would highly recommend Jordan and Knight Frank to anyone looking to rent or buy in the Hampstead area!... Read more
3rd Jun 2017 (8 years ago)
J Pasiakos
I got lucky. Real lucky. I found Ben Read from Knight Frank one afternoon on the second day in London having recently moved from New York. I didn't have a phone, a bank account, an NHS number, but I had a vision for what I wanted. I believe he answered an inbound email query on one particular apartment, but our relationship didn't start and stop there like with most agents. We had a considerable dialogue regarding what I was looking for and we exchanged various listings to show each other that we had similar goals. Ben took on the effort of reaching out to these listings - even if they weren't his own - to ensure he could show them to me as my agent. This was critically important as it reduced time and enabled us to reach conclusion faster. I found the apartment I'm living in now in 1 day. Made the offer and moved in a week later. Moving to another country isn't easy, but my experience in finding my place really was, thanks to Ben.... Read more
Tenant
7th May 2017 (8 years ago)
D breslaw
Kris Smith was determined to sell our property in a difficult market and he succeeded. He left no stone unturned in his efforts to find a buyer. It created footfall and so the property was viewed by many. He followed up viewings, gave feedback so where improvements could be made we were able to do so.
The eventual buyer was someone he had phoned every few weeks who was persuaded to see the property again . This resulted in a 24 hour exchange and completion within a month.Relieved and happy sellers and a satisfied buyer.... Read more
Seller
31st Mar 2017 (8 years ago)
A Ferretti
Jordan works here as an agent. I am 100% sure this is one of the best agencies in London just because of Jordan. This is the reason: I am not a client of the agency and was in need of legal advice on my housing situation, I therefore contacted the agency by mail asking for advice. I proposed to pay them for the advice. Jordan replies "Thank you for getting in touch and don’t worry there will be no cost for advice", then writes 5 whole paragraphs of help on my situation. The next morning I need urgent advice and decide to call him (remember I am not a client), he calls me by name and we talk at the phone for more than 10 minutes. He also sends me a certain example of a clause that I needed to see.
He is definitely the person to whom you want to work with. Thanks Jordan.
Andre... Read more
22nd Mar 2017 (8 years ago)
S Sledd
Jordan Caskie at Knight Frank in Hampstead was really fantastic to work with. He took the time to listen to my needs and really try to understand what I was looking for in a home. He has a well rounded knowledge of Hampstead. You should absolutely ask for him when looking for a home in this area.... Read more
1st Mar 2017 (9 years ago)
M Harding
My girlfriend and I were extremely happy with the service. We dealt with Jordan and found him to be professional and helpful. Good experience.... Read more
2nd Feb 2017 (9 years ago)
D A
An incredible experience from start to finish relative to other estate firms in central London. Let me specifically highlight Ben Read as a true professional who attentively addressed everything that was asked of him. Really was one of the more memorable service experiences I have had in years. Thank you to Knight Frank & Ben Read for the outstanding work. I would 100% recommend their services.... Read more
8th Dec 2016 (9 years ago)
A F
We have received excellent service from Knight Frank Hampstead. Lettings agent Jordan Caskie has been very pleasant to deal with, he's attentive, friendly and deals promptly with our queries. At our initial meeting, Jordan understood our criteria for house and location, and immediately informed us, when the perfect property became available. We have also been very impressed with the Moving coordinator Pam, who helped us prepare for the move, she assisted us on the actual moving day, and as a result everything went very smoothly.... Read more
Landlord
22nd Nov 2016 (9 years ago)
L Martin

We recently had the most wonderful experience in this particular branch. From the moment we walked in we were greeted in a very positive and professional manner by the young lady on the front desk; and this continued all the way until we eventually left. We were given lots of local information from schools to events within the community which was very important to us and not just the 'hard sell'. They helped us with our pram and bags, kept our two kids occupied while we were discussing our criteria, and offered us a hot drink which was needed coming in from the rain. Where so many estate agents have a tendency to be intimidating when you enter their offices, Knight Frank Hampstead were the complete polar opposite which was so refreshing and will be the only agent we register with in this location.
Thank you so much for your time and for putting our faith back into estate agents as our past experiences have not been positive. We are looking forward to our first viewings this weekend.
Mr & Mrs Martin, Canary Wharf.... Read more
29th Sep 2016 (9 years ago)
H X
Knight frank simply wonderful to work with attentive to detail and a friendly personally approach. I have especially enjoyed working with Laura from the sales department in hampstead. She has been absolutely excellent at showing us around and keeping us up to date with the latest on offer thank you very much!
- Etta... Read more
Buyer
29th Sep 2016 (9 years ago)
L Walker
I would like to express just how impressed I am with Knight Frank Hampstead. A lot of the time with big name agencies, the brand carries the negotiators but this is not the case with the team here.
I work on behalf of Landlords in the area and the negotiators and management at KF are personable and knowledgeable and hold an extremely high level of professionalism whenever I have dealt with them over the course of the last few months.
I have had the pleasure of being acquainted with near on all of the staff here and would like to thank you all (Jordan, Kat, Stevie and anyone that I may of left out.)
All the best,... Read more
Landlord
28th Sep 2016 (9 years ago)
F McCorkell
Excellent experience. Jordan listened carefully to our requirements and tailored his search for our flat appropriately. He didn’t show us any flats outside of our budget or specification as we had experienced with other estate agents.
He was pro-active in chasing down paperwork from the managing agents and landlord in order to ensure that completion happened on time.
He responded professionally and promptly to emails; we always felt that Jordan was on hand to answer our queries.... Read more
Buyer
16th Sep 2016 (9 years ago)
martin
I was recommended by my neighbour to use Katherine Reynolds and Ben Read of Hampstead to assist us let our 2 bed flat. I am glad that we did use them. They are highly professional, extremely efficient and respond in a businesslike and friendly manner. The property was beautifully marketed, viewings professionally handled and the process expertly supervised. It was let within 2 weeks. I have now asked them to assist with another property. I cannot recommend them more highly.... Read more
Landlord
12th Jul 2016 (9 years ago)
A Interiors
We have been working closely with Sarah Meikle from the Hampstead office for a year or so now, and we have been thoroughly impressed with her customer care, attention to detail and continuous high standards. Nothing is too much trouble, and responses are always prompt, and we highly recommend her as a go-to agent for the area.
Julie Clifford, Private Client Liaison Manager, on behalf of Alexander James Interiors.... Read more
11th Jul 2016 (9 years ago)
KAZ
I cannot rate the team at Knight Frank Hampstead highly enough. From the first moment in the office to the final purchase of our new home they were professional & supportive. The service provided by Kris was exceptional- he was friendly, gave excellent advice & constantly enthusiastic! I recommend their services unreservedly.... Read more
Buyer
7th Jul 2016 (9 years ago)
M E
I engaged Aree Rand and his team members Sarah Meikle, Jake Joffe and Robyn Golchewski as joint sole agents for the sale of our house in Hampstead Garden Suburb. While the work continues, I have so far been nothing but thoroughly impressed by their collective professionalism, focus, attention to detail and proactive engagement from our first contact. They are all excellent communicators and the balance they strike between healthy competition among themselves and teamwork is a tribute to Aree as the Knight Frank Partner heading up the Hampstead Office.... Read more
Seller
6th Jul 2016 (9 years ago)
K Pommereau
Always a pleasure to deal with Knight Frank. My last experience was on walking towards the entrance to their Hampstead office, I saw this charming young lady on Reception beaming at me even before I had walked in! She then saw to it very quickly that I spoke to the relevant person/people - who were equally pleasant, welcoming and efficient! Laura - the Office Manager is a particular breath of fresh air. Always such a pleasant experience - I'd recommend anytime!... Read more
6th Jul 2016 (9 years ago)
J bishop
I have worked with Knight Frank for a number of years, in particular Jake Joffe who has always provided an exceptional service. I would always recommend them.... Read more
29th Jun 2016 (9 years ago)
P Ferdman
We dealt with Jake Joffe from Knight Franks Hampstead office. He is extremely on the ball, listened in depth to our requirements and as a result found us the perfect home for our family, in a process that was as easy as I could have wished for. Really pleased with the service provided and would recommend.... Read more
Buyer
29th Jun 2016 (9 years ago)
C Berry
Sarah Meikle and her team excelled on the sale of our Hampstead property, providing sound advice throughout and proactive feedback. Moving on from a much-loved family home can seldom be a truly pleasurable experience, but I guess this must have been about as close as it can get. Highly recommended – without reservation.... Read more
Seller
15th Jun 2016 (9 years ago)
N Waterman
Kris at Knight Frank Hampstead has looked after me from the start to finish. He has gone beyond the call of duty and has done more as an agent than one would ever imagine. I would recommend him to anyone looking to buy in NW3... Read more
Buyer
2nd Jun 2016 (9 years ago)
J Craig
I purchased a property through Kris Smith of Knight Frank in hampstead
and was delighted with their handling of the purchase from beginning to end. Kris is a hands on agent always ready to help and give advice when needed. I'd have no hesitation in using knight frank in the future
Regards
Jack Craig. Landlord. ... Read more
Buyer
21st Mar 2016 (9 years ago)
A Khowala
In the estate agency world, it is hard to find a professional who rises above the pressure of “doing a deal” and brings a certain sensitivity to the transaction. After all homes be it buying, selling or letting deals with people, dreams and hopes. We have sold and bought with Knight Frank and Kris Smith at Knight Frank was all that and more. Always available, professional, entrepreneurial and in the segment of prime properties - the very best with the largest book! It has been a pleasure dealing with Kris and we wish him the very best!... Read more
Seller
15th Mar 2016 (10 years ago)
M Magid
Worked with jake Joffe in the knight frank Hampstead office, all happened smoothly would be more then happy to refer him to all my friends .
... Read more
1st Mar 2016 (10 years ago)
N Uniacke
From start to finish Knight Frank were professional and efficient.
We felt their pricing advice was spot on, having had three other agents give valuations, and they successfully (and quickly) found us several interested parties resulting in 3 offers.
Their staff, in particular Jake and his enthusiasm, marketing, knowledge and professionalism was refreshingly welcome and we would not hesitate to use them again. Jake was constantly in touch with us, helped us with the negotiations and, importantly, remained in touch after the Exchange and kept in touch as we headed into Completion.... Read more
Seller
1st Mar 2016 (10 years ago)
F Fairweather
Steven Gilbery was a 10/10, very efficient friendly chap who listened to all our requests and was extremely patient. Finding our home for the next few years. Highly recommend his services.... Read more