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Estate Agents in Keighley
Macaulay & Co - Cross Hills

Macaulay & Co - Cross Hills

40 reviews

Closes at 5:00pm

28 Main Street, Cross Hills, BD20 8TQ

We are a family-run, 5-star rated team serving Craven, Pendle & the Aire Valley, specialising in residential sales and lettings. We offer 100% accompanied viewings, seven days a week and are Yorkshire’s only dementia-friendly recognised estate agent. Every sale, purchase, or letting is handled with care, clarity, and hands-on expertise, making the process personal, stress-free and straightforward. Book a professional market appraisal today and uncover the true value of your home.

Opening hours

Monday 9:00am - 5:00pm
Tuesday 9:00am - 5:00pm
Wednesday 9:00am - 5:00pm
Thursday 9:00am - 5:00pm
Friday 9:00am - 5:00pm
Saturday Closed
Sunday Closed

View all details

Accreditations

Macaulay & Co - Cross Hills Reviews (40)

Have you used this agent?

All (40)

Seller (7)

Buyer (4)

Landlord (11)

Tenant (4)

General (14)

K Mackervoy

Macaulay was the agent for the house I bought. He was excellent, very responsive and made himself available to do viewings at times that suited me and kept on top of all communication with the seller - which resulted in a super quick turnaround of the purchase, thank you!... Read more

Buyer

6th Feb 2026 (6 weeks ago)

T Fitsell

Macaulay was absolutely fantastic from start to finish ?????. As first-time buyers, we were naturally nervous about the process, but he made everything feel so much easier and far less overwhelming. He truly went above and beyond for us — even arranging out-of-hours viewings to fit around our schedules ????, which meant so much. His communication was excellent, he was always approachable, and nothing ever felt like too much trouble. Macaulay kept us informed every step of the way ???????? and made what could have been a stressful experience feel smooth and straightforward. Professional, friendly, and incredibly supportive — we couldn’t have asked for better help on our first home journey ????. Thank you so much, Macaulay — we’re so grateful! ????... Read more

Buyer

2nd Feb 2026 (6 weeks ago)

Tom

Really helpful and friendly agents. Felt like they were always available to help the sale process where needed, keeping things moving between solicitors by making calls to check up with both parties.... Read more

Seller

26th Jan 2026 (7 weeks ago)

D Pinkstone

From start to finish, Macaulay’s service has been exceptional. He’s been very engaging, at a time when house selling/buying can be a stressful experience anyway. He’s always been on top of all the necessary tasks and even above and beyond, by communicating with our buyer and giving them a great experience. He’s a reliable and trust worthy guy, who keeps things on track and all parties up to date. Would definitely recommend Macaulay’s services to anyone.... Read more

Seller

28th Dec 2025 (11 weeks ago)

K Greaves

Excellent service. Would highly recommend.... Read more

17th Dec 2025 (13 weeks ago)

D Barnett

We used Macaulay and Co to let a house. We were new to letting and thought that the advice from Macaulay was very clear and helpful and wasn't about a hard sell. The property was let after one week and just one viewing. So far everything has been straight forward. It has been nice to use and support a local business.... Read more

Landlord

12th Dec 2025 (14 weeks ago)

J Brammer

Macaulay didn't represent us, but represented our seller. However it almost felt as if he was our personal estate agent. The viewing to start with was very relaxed and straight forward. We loved the property and had our offer was accepted on the day of viewing. Unfortunately we had a long drawn out process, no fault of Macaulay's, but down to legal documents needed, which needed three different parties wet signatures. Macaulay kept us updated, informed, did a lot of the leg work and was there if we needed him for a call. Now we're finally in our wonderful new home, I feel if we ever move again, hopefully not for a long time, we would use Macauley as our representative in the future. This is because the process is personal, direct and he gets the job done, there is no middle man, or switching to a sales manager, to a move manager and too many different people being involved in sales and buying. We can only highly recommend Macauley to anyone thinking of selling or buying property. Thanks again for your brilliant work.... Read more

Buyer

11th Dec 2025 (14 weeks ago)

S Mulloy

This was my first time as a landlady, so I was apprehensive about the whole process but from the initial contact I had with Macaulay he put me at ease and organised everything, it was a speedy process I had a tenant within a month. Great communication throughout keeping me informed & quick to reply to queries & concerns. Macaulay has great knowledge, professional while still feeling you have that personal touch. Would recommend S. Mulloy.... Read more

Landlord

6th Dec 2025 (15 weeks ago)

C Thomson

What an incredible team. Ken who I had first dealings with was nice and understanding. Then Daniel who I then had regular contact with going forward went above and beyond to facilitate everything to meet my needs. Fantastic organisation and would highly recommend this estate agent.... Read more

1st Dec 2025 (15 weeks ago)

C May

Lovely process of house rental from start to finish. A very welcoming viewing, followed by a straight forward application. Was kept in the loop and received a phone call to say I had been accepted. Passed the relevant checks and received plenty of emails and phone calls to arrange the final steps. A genuinely lovely firm and very professional. I would recommend Macaulay and Co, they seem to be going from strength to strength. Thank you for helping me find a lovely home.... Read more

Tenant

28th Nov 2025 (16 weeks ago)

T Hodge

I can say that Macaulay was great to deal with on every aspect of the house sale. I was kept fully informed at all times, communication was clear and any issues I had were sorted quickly. The house sold well before I expected. He and his colleagues are the best estate agents I have dealt with.... Read more

Seller

6th Nov 2025 (19 weeks ago)

N Feather

Very easy application process. Daniel was very informative and friendly to deal with.... Read more

1st Nov 2025 (20 weeks ago)

H Ingham

Recently completed on a property handled by Macaulay & Co. Very efficient, kept up to date throughout and honest advice by Macaulay.... Read more

1st Nov 2025 (20 weeks ago)

C Mpiana

Recently purchased a property through Macaulay and co. From viewing to receiving the keys, the whole process was pretty straightforward. No issues at all. Macaulay, Jo and Daniel were all very professional whenever we spoke. Pleased with the service. I would recommend this company.... Read more

Buyer

18th Oct 2025 (22 weeks ago)

P lohan

From the initial consultation, Macaulay and his team have been fantastic. His knowledge of the property market is second to none. I was very impressed with the photography and accompanied 7 days a week viewings offered by Macauley, which really set him apart from other agents. First class marketing by his team resulted in my house being sold within hours of it going on the market. He has to be Keighley's answer to Phil and Kirstie, all rolled into one! Would very highly recommend Macaulay & Co.... Read more

Seller

17th Oct 2025 (22 weeks ago)

A simpson

I first noticed the for sale sign on my neighbours property it was only there for a couple of days and then sold. I used Macaulay for the sale of my property it was only in the market a few days and sold. Macaulay is first class in every way I have recommended him to all of my friends. Thank you for all your help.... Read more

Seller

2nd Oct 2025 (24 weeks ago)

A Gawthrop

Macaulay and Co have offered an informative and great service, I would not hesitate to use them again.... Read more

24th Sep 2025 (25 weeks ago)

D Robertson

Great advice and support when renting my house out.... Read more

Landlord

24th Sep 2025 (25 weeks ago)

L Clayton

A good experience dealing with everyone who worked there. Always helpful and proactive even out of hours. Thank you for helping me a tricky house move.... Read more

21st Sep 2025 (25 weeks ago)

J Wilson

I have experience as a buyer and a seller and have been very impressed by the knowledge and professionalism demonstrated.... Read more

Seller

19th Sep 2025 (5 mo. ago)

G Consoli

Macaulay and the team deliver an outstanding service. They found a buyer for our home within a month and had the sale completed in under two months. Macaulay’s attention to detail during viewings is exceptional, and the communication throughout the process was just as impressive. We couldn’t recommend Macaulay & Co more highly and will definitely use them again in the future. Thank you!... Read more

Seller

17th Sep 2025 (6 mo. ago)

C Paterson

Macaulay was very prompt to our first meeting at the property we were renting out. He offered good advice as how to market the property and what improvements were need. His communication with us from then, until the Tennent moved in was timely and informative.... Read more

Landlord

16th Sep 2025 (6 mo. ago)

CG

Super easy and quick process, team were super helpful and got us set up! Highly recommend ????... Read more

16th Sep 2025 (6 mo. ago)

E Houldsworth

Excellent service! Macauley is extremely knowledgeable, professional and approachable and has made the duration of our tenancy very straightforward. Would highly recommend.... Read more

Tenant

11th Sep 2025 (6 mo. ago)

J G

Very professional honest advice. Agent very knowledgeable without any pressure to me. Will definitely use their service when I come to sell my house.... Read more

4th Sep 2025 (6 mo. ago)

L Lewis

I was made very welcome by these guys! Very professional characters and great help with any questions I had. Daniel was very accommodating and made making an appointment very smooth... Read more

29th Aug 2025 (6 mo. ago)

A Milnes

Fantastic service from start to finish and would thoroughly recommend, having a Solicitor from the 1800's on the other side made this relatively straightforward process a little fraught at time but Macs communication, perseverance and good nature meant we got there.... Read more

27th Aug 2025 (6 mo. ago)

G Webster

Excellent service throughout, they found a tenant quickly and kept me well informed throughout the process.... Read more

Landlord

15th Jul 2025 (8 mo. ago)

O Miliopoulos

Macaulay is an excellent agent and we had great communication the whole way through the tenancy process.he was polite,professional and friendly I would definitely recommend his services... Read more

Tenant

14th Jul 2025 (8 mo. ago)

C Parry

Excellent service. Friendly, professional, knowledgeable and efficient. We cant fault the service Macaulay has provided. He has gone over and beyond any service we have experienced with other letting agents.We would certainly recommend him.... Read more

Landlord

1st Apr 2025 (11 mo. ago)

Rob99

As a property landlord it is vital for me to have a reliable, honest, and competent agent like Macaulay, with a single point of contact who knows me, my properties, and I don't have to explain everything from scratch every time I call. With some larger agents where somebody different takes the call most times , they have no idea who I am or anything about my properties, and rather than me having to relive groundhog day every time calling and having to repeat everything over again to a different person, it gets very tedious very quickly. Macaulay knows the market, knows his business, operates in a professional and personable way, and most importantly does not run up charges for both client and tenant. I wholeheartedly recommend his services.... Read more

Landlord

24th Feb 2025 (1 year ago)

Y Green

Since taking over our rental property it has been nothing but positive. There were some things that hadn’t been done whilst with a previous estate agent that McCauley took care of. We also had boiler issues during the really cold period a short while ago. McCauley had it sorted in no time at all and supplied heaters in the meantime. Attention to detail and going above and beyond.... Read more

Tenant

13th Feb 2025 (1 year ago)

H Hodgson

Macauley and co have been absolutely excellent from start to finish. From the communication to accommodating viewings has been exceptional. Macauley is really friendly and approachable, the service is personal and just fabulous! Thankyou!... Read more

31st Jan 2025 (1 year ago)

B crow

Great service, couldn’t do more to help us. Would recommend to anyone :)... Read more

15th Dec 2024 (1 year ago)

M Lerman

Got to say after bad experiences with other estate agents Macaulay has definitely changed my mind...I'm a private landlord who needed an estate agent to take on management of my property due to new legislation that I could not keep up with. Was a tricky situation which Macaulay has dealt with perfectly. He took all the hard work away and has got us back to where I needed to be including dealing with my tennants in a professional and compassionate way . Would definitely recommend if you want an honest, friendly and independent service.... Read more

Landlord

2nd Dec 2024 (1 year ago)

R Green

Having had some experience in the past of the larger letting agents, we have absolutely no hesitation in recommending an independent agent. Macaulay offers an outstanding service and is extremely knowledgable in all areas of his profession.... Read more

2nd Dec 2024 (1 year ago)

N Hird

As a first-time landlord, I had absolutely no idea how to navigate the process of renting out my home. Macaulay was incredibly knowledgeable, helpful, and approachable, making the entire experience seamless. His communication skills are top-notch, and his professionalism truly stood out. I couldn’t recommend his services more highly—5 stars all the way!... Read more

Landlord

18th Nov 2024 (1 year ago)

H Knowles

I can recommend Macaulay & Co, they have been brilliant with our rental property. Nothing is too much trouble and communication has been spot on. A personal touch with outstanding service.... Read more

Landlord

28th Oct 2024 (1 year ago)

M Mc

Professional but personable experience with interacting with Macaulay, very pleasant experience. Great communication via email which was extremely quick in response.... Read more

17th Aug 2024 (1 year ago)

R Makin

Macaulay & Co have recently become my new letting agent. My first impressions are excellent. Macaulay visited me at home and he certainly assured me that they are going to be easy to communicate with if I need any repairs etc. So looking forward to dealing with them in the future.... Read more

Landlord

14th Aug 2024 (1 year ago)

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