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  1. Home
  2. Pattinson - Houghton
Pattinson - Houghton Logo

Pattinson - Houghton

Opens tomorrow at 9:00am
14A Newbottle Street, Houghton Le Spring, DH4 4AB
Where do we start? Whilst we are the largest and most established estate agent in the North East we are still family run and independent. We recruit and train our staff to be proactive and helpful, to be focused on gaining results and putting our customers first. We are proud to be members of RICS (Royal Institute of Chartered Surveyors) who are internationally recognised as the highest standard in property. For nearly forty years we have helped the North East move and rent houses. We regularly carry out customer feedback and are delighted with positive comments and many of our landlords and sellers are repeat clients. If you call us we will answer seven days a week, 362 days a year (we only close on Christmas Day, New Year’s Day and Easter). No other agent has as many offices as us in the North East, your property will be marketed not only by a local branch but by the entire network of twenty nine Pattinson offices giving maximum exposure. We have a database of 10,000’s of registered buyers with 100’s of new buyers and tenants registering every week. We will advertise your property on our website, on all major portals and in local and regional press. We have a national network of partner agents marketing properties across the country. Whatever your property need we can help not just selling and renting, but maintenance, management, financial advice, conveyancing, commercial, auctions we offer a full property service.

Opening hours

  • Monday 9:00am - 5:00pm
  • Tuesday 9:00am - 5:00pm
  • Wednesday 9:00am - 5:00pm
  • Thursday 9:00am - 5:00pm
  • Friday 9:00am - 6:00pm
  • Saturday 9:00am - 1:00pm
  • Sunday Closed
View all details

Accreditations

    Pattinson - Houghton Reviews (40)

    Have you used this agent?
    1. 85% 5/5 Stars
      85%
    2. 8% 4/5 Stars
      8%
    3. 3% 3/5 Stars
      3%
    4. 3% 2/5 Stars
      3%
    5. 3% 1/5 Stars
      3%
    All (40)
    Seller (21)
    Buyer (7)
    Landlord (0)
    Tenant (0)
    General (12)

    Anonymous Homeseller

    5/5 Stars
    Fantastic team at Pattinson's Houghton, especially Hillary who chased every document from a very slow solicitor company. Would thoroughly recommend Pattinson's Houghton.... Read more
    Seller
    2nd Jan 2026 (11 weeks ago)

    Anonymous Homeseller

    1/5 Stars
    Pattison have not sold our property,apart from the calls for the handful of viewings we had,we had 1 courtesy call in 22 weeks,some months the report came out with one email sent not proactive at all,talked a good job but definitely would not recommend.... Read more
    Seller
    24th Nov 2025 (16 weeks ago)

    Sally

    2/5 Stars
    Not good service! Things you need to be aware of before you decide to go with Pattinsons. Issues from the start. We were told that someone would return to take better photos for the website. This didn't happen. We were told we would have weekly updates. This didn't happen. We chose the all inclusive package which meant we used solicitors linked to Pattinsons. The company is Core Legal based in Stockton. Be aware the solicitor allocated to us only worked on Wednesdays, Thursdays and Fridays. After we sold our house subject to contact we heard nothing from Pattinsons until...the day before completion!! They hadn't put us down for the inclusive package so the final figures were wrong. We had to travel to Stockton on move day to sign the contract again! It gets better..Sue, the branch manager called us at 10.45 on move day. She didn't say congratulations the sale has gone through, please drop the keys in when you can. She said we no longer legally own the house ( so basically get out!) Her attitude was horrendous and when I mentioned we had lost time due to their error in the morning her rely was it's just human error. No apology or understanding at all. 2 stars have been awarded to Hilary who was friendly when helping negotiate the sale price ???? All in all, very disappointing and would not recommend.... Read more
    Seller
    29th Sep 2025 (24 weeks ago)

    A Rosindale

    5/5 Stars
    I recently sold my house with Pattinsons Houghton branch and all the staff I dealt with from the start were brilliant, they were all so helpful. I experienced a few issues with my first buyer dropping out and delays with solicitors, Hilary was there every step of the way, chasing people for updates, keeping me informed and generally just being an incredible person who helped take away some of the stress. Hilary was always polite and helpful and incredibly tenacious in getting updates whilst I had multiple melt downs along the way! I can’t thank Hilary and the team for enough ??... Read more
    Seller
    26th Sep 2025 (25 weeks ago)

    C Morland

    5/5 Stars
    Bought and sold my house through Pattinsons, Easy to talk too n always willing to help. Excellent from start to finish. Thank you.... Read more
    Seller
    5th Sep 2025 (6 mo. ago)

    Anonymous Homeseller

    5/5 Stars
    They were brilliant. From start to finish, explained everything we needed to know.... Read more
    Seller
    14th Aug 2025 (7 mo. ago)

    Anonymous Homeseller

    4/5 Stars
    They are okay and have excellent customer service.... Read more
    Seller
    4th Jul 2025 (8 mo. ago)

    R Klerk

    5/5 Stars
    After experiencing multiple disappointing experiences with below standard estate agents (estate agents who have been slack, failed to respond, failed to acknowledge a buyers interest, being forgotten about, unresponsive, and generally "not bothered") my experience with Pattison's Houghton branch, (Hilary Dodds - thank you!) has been a breath of fresh air! Finally, an estate agent that actually WANTS to SELL houses. Every time I had a question about, "reasons for selling", "is the price negotiable", "what's the rental potential".. etc. they had an answer - or they took the time to find out and ACTUALLY get back to me (something that most estate agents in my experience, failed to do). The swiftness in communication and the readiness of the team, is truly the standard all estate agents should aspire to. Very professional and prompt. I hope all investment opportunities I find, are listed with Pattison!... Read more
    Buyer
    20th May 2025 (9 mo. ago)

    S McAuliffe

    5/5 Stars
    From the start of having to put our family home up for sale Dan was so reassuring/sympathetic and patient with our questions. Hilary was so proactive in chasing both solicitors and whoever needed to be. I felt completely safe knowing she was acting for us and kept us updated and was in touch throughout. She was absolutely brilliant and we could not thank her enough. Susan and the other team members when I spoke to them were also very helpful and just made us relaxed about a stressful time.... Read more
    Seller
    26th Mar 2025 (11 mo. ago)

    Arron875

    5/5 Stars
    I'm so grateful for Hilary's help. She patiently guided me through the process and offered valuable recommendations. Her service at Houghton Pattinson was excellent!... Read more
    15th Mar 2025 (1 year ago)

    Anonymous Homeseller

    4/5 Stars
    Sale still going through but all going well so far.... Read more
    Seller
    7th Feb 2025 (1 year ago)

    Anonymous Homeseller

    5/5 Stars
    The values that came out was great, he was so friendly and made the process very easy. Communication was great and have been easy to deal with... Read more
    Seller
    28th Nov 2024 (1 year ago)

    P ROCHESTER

    5/5 Stars
    Excellent service from Dan and his colleagues at Pattinson's Houghton. Kept me informed all the way, was at hand via mobile and email, so no question went unanswered. Treated us with courtesy when in our home and explained process and costs thoroughly. Would recommend Pattinson Houghton Le Spring branch, Dan and his colleagues anytime, excellent service, well pleased ????... Read more
    8th Nov 2024 (1 year ago)

    T Noroozi

    5/5 Stars
    Outstanding service from the team. Highly recommend this company. special thanks to Daniel F. He is absolutely amazing at his job... Read more
    10th Oct 2024 (1 year ago)

    J Foster

    5/5 Stars
    Couldn’t be happier with how my house sale has gone. Dan from the Houghton branch has gone above and beyond to help the sale go through and even provided me with some help finding my next property. Would recommend highly to anyone thinking of selling to ask for Dan :)... Read more
    Seller
    15th Aug 2024 (1 year ago)

    R Thomas

    5/5 Stars
    We are currently selling our house through the Houghton Branch and we cannot fault them in the slightest. Dan came and valued our house he talked us through the process and the best way to advertise our home. 5 days later we were sstc!! We couldn't believe it. All of the girls in the office are brilliant, we have mainly dealt with Lauren, Sue & Carol! They are always at the end of the phone for any questions you may have and always chasing bits and pieces! Overall we cannot fault the team - when the time comes again we will 100% be returning to the branch to sell again . Thanks so much guys xx... Read more
    Seller
    15th Aug 2024 (1 year ago)

    Anonymous Homeseller

    4/5 Stars
    House sold in just over a week... Read more
    Seller
    28th Jul 2024 (1 year ago)

    A Forester

    5/5 Stars
    Pattinsons Estate Agents in Houghton-le-Spring are a very good outfit. We sold in 4 days thanks to Daniel Fisher who came to our home and the office staff under Sue's management..... who kept us informed daily.... Read more
    Seller
    18th Apr 2024 (1 year ago)

    Anonymous Homeseller

    3/5 Stars
    Friendly staff and polite on phone, a little bit pressure to keep reducing price, A slight lack of information when organising viewings.... Read more
    Seller
    4th Dec 2023 (2 years ago)

    B BLACKLOCK

    5/5 Stars
    Very happy with services of Pattinson Houghton Branch. Very clear information and communications from Daniel Fisher and Office Manager Christine. Excellent photography of property. Advised selling price was achieved.... Read more
    Seller
    3rd Nov 2023 (2 years ago)

    E Copter

    5/5 Stars
    I can’t say thank you enough for Carole for her great help for finding property for us , she is professional and hard working and she serve you with smile, special thanks for Christine and for her help and other members of the staff who helped us as well... Read more
    Buyer
    18th Oct 2023 (2 years ago)

    Jason

    5/5 Stars
    Just wanted to thank Carol at this branch. She has been prompt with communications, professional and polite. She has allowed me sufficient time to consider a large purchase and provided every element of information that I've required. 5 ??s from me. I would recommend Carol and this branch without any reservation.... Read more
    Buyer
    4th Sep 2023 (2 years ago)

    Anonymous Homeseller

    5/5 Stars
    first class service... Read more
    Seller
    25th Aug 2023 (2 years ago)

    A Wile

    5/5 Stars
    Staff Daniel, Christine, Sue and Jonathan and Sue's daughter are very very helpful and go the extra mile to do their job in a professional manner.... Read more
    17th Mar 2023 (3 years ago)

    K Marriott

    5/5 Stars
    Outstanding Service from Lisa, David & Catherine! As this is the first time I have moved between homes and not as a first time buyer I was clueless on how to proceed. They helped me out with everything from solicitors to financial advice. They made the whole experience so easy I don't know why I put off moving for so long. Thank you again for everything.... Read more
    Seller
    2nd Oct 2020 (5 years ago)

    J Greenstreet-Mills

    5/5 Stars
    The agent was very patient as this wasn’t an easy sale and took a bit longer than probably should have. He was always polite on the phone and remained professional throughout. I highly recommend Pattinsons estate agents.... Read more
    Seller
    14th Feb 2020 (6 years ago)

    S holmes

    5/5 Stars
    Really helpful staff. Of all the estate agents in the area, it felt they were the only ones trying to find me a property .????... Read more
    10th Feb 2020 (6 years ago)

    B Taylor

    5/5 Stars
    Very professional staff, always helpful and informative, could not do enough to help us, Would fully recommend using their services for easiness and peace of mind.... Read more
    7th Feb 2020 (6 years ago)

    N Flowers

    5/5 Stars
    we are buying our new home via Pattinsons and we have found them to be helpful. We have been mainly dealing with Shelagh Forster and have found her to be true to her word and has kept us well informed throughout our purchase so far now just a few weeks from completion now and hopeful things continue as smoothly. Also thanks to Luke.... Read more
    Buyer
    19th Nov 2019 (6 years ago)

    D Nadan

    5/5 Stars
    I highly recommend Lisa, she goes above and beyond and only has your interest at heart, which is so rare in this industry. I’m so grateful to have met Lisa and I’ve continued to do business with Lisa as I trust her and her business acumen. I highly recommend her... Read more
    18th Nov 2019 (6 years ago)

    K Spencer

    5/5 Stars
    Lisa, and her team, are nothing but friendly, professional, and genuinely want to help you! Very helpful, knowledgeable staff. And having one consistent point of contact, made the whole process swift and smooth. I would 100% recommend Pattinson Estate Agents.... Read more
    18th Nov 2019 (6 years ago)

    R lewis

    5/5 Stars
    I first rung up Pattinson estate agents back in August to get help to purchase a property in the north east area after my decision to relocate from London and my first point of contact was Lisa who after a long relaxed talk helped me find what I was looking for after a lot back and forth and I have to say in a wonderful professional, patience and happy to help with anything I needed to complete my purchase! A big big thank you to both Pattinson and especially Lisa who was terrific and I would recommend them for all your needs in a calm relaxed atmosphere but extremely professional approach! Many thanks... Read more
    Buyer
    17th Nov 2019 (6 years ago)

    G Waterston

    5/5 Stars
    Very professional service and helpful throughout my buying process. Woukd recommend them to family and friends... Read more
    Buyer
    17th Nov 2019 (6 years ago)

    A N

    5/5 Stars
    Had a fantastic experience with Lisa and her team in the houghton branch , Very professional and a pleasure dealing with.... Read more
    16th Nov 2019 (6 years ago)

    J Nord

    5/5 Stars
    Excellent service and handled a lot for us in our sale... Read more
    Seller
    16th Nov 2019 (6 years ago)

    B Jackson

    5/5 Stars
    We called at Pattinsons, Houghton branch to ask them to look out for a specific property for us. Very soon after this, we were contacted with the exact property we had ask for, which we purchased. The entire office were more than helpful and accommodating when we had difficulties accessing internet links and we were always made to feel that nothing was too much trouble. Thanks to Lucy and team.... Read more
    Buyer
    9th Oct 2018 (7 years ago)

    D Oates

    5/5 Stars
    Really impressed with the team in Houghton Le Spring, Shelagh, Luke and Lucy were all very polite, professional and honest and they always went out of their way to help, which made a massive difference. Highly recommend.... Read more
    24th Apr 2018 (7 years ago)

    E coxon

    5/5 Stars
    I have dealt with Pattinsons a number of times over the past 20 years and have recently dealt with the Houghton le Spring office I can't speak highly enough of them they were very understanding of our situation and gave us an honest and knowledgeable valuation on my parents property.... Read more
    Seller
    26th Mar 2018 (7 years ago)

    B Tomkins

    5/5 Stars
    Friendly and helpfull staff. Great knowledge of the area which is a such help when your not local.... Read more
    26th Mar 2018 (7 years ago)

    P Agnew

    5/5 Stars
    Such a friendly and helpful office! Fantastic staff!... Read more
    7th Dec 2017 (8 years ago)
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