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- Property Bureau - Helensburgh
Property Bureau - Helensburgh
Opens tomorrow at 9:00am
20 Colquhoun St, Helensburgh, G84 8AJ
We know this isn’t just a property, it’s your home. That’s why we price it properly, present it beautifully, and negotiate with purpose. You’ll get honest advice, steady support, and a team that genuinely cares about getting you the right result.
Let’s achieve the best price together
Opening hours
- Monday 9:00am - 5:00pm
- Tuesday 9:00am - 5:00pm
- Wednesday 9:00am - 5:00pm
- Thursday 9:00am - 5:00pm
- Friday 9:00am - 5:00pm
- Saturday Closed
- Sunday Closed
View all details
Property Bureau - Helensburgh Reviews (70)
Have you used this agent?
96%
1%
0%
0%
3%
All (70)
Seller (16)
Buyer (4)
Landlord (6)
Tenant (20)
General (24)
A Moodie
I rented a place in Balloch and I was very happy with my experience overall as a first time renter in Scotland. Andrew is a fantastic lettings agent who gave me A LOT of extra info that really helped me long term and is partially what caused me to choose to rent with Property Bureau. Rachel was easy to correspond with and if I had issues she replied promptly sending along a maintenance person when needed etc. I never met Victoria but through indirect actions feel that she is also reliable and fair. I was happy to have my deposit stored properly and returned to me in full as well as no difficulty in getting my place set up to rent within a timely manner. I would highly recommend renting with this branch of Property Bureau.
Tenant
16th Feb 2026 (30 days ago)
J Samain
Cannot recommend Property Bureau Helensburgh hightly enough. The whole process from viewing to moving in was absolutely seamless. Couple of very minor property issues arises on moving in and genuinely was blown away by the friendliness and how quickly Rachel and Victoria solved the issues, within hours, which was unbelievable. Genuinely cannot recommend this amazing company highly enough. Possibly worth noting I own an electrical contracting business and deal with dozens of letting agents, so in a great place to judge. Thank you again guys and have an amazing Christmas and NY
Tenant
24th Dec 2025 (12 weeks ago)
S newbould
Popped into Helenburgh branch of Property Bureau for advice on lettings yesterday. Their branch manager Victoria was incredibly helpful with info and advice, giving us lots of her time and extensive knowledge. Her colleague Rachel had been similarly helpful about sales when we'd first visited weeks ago. A very friendly team!
12th Dec 2025 (14 weeks ago)
J Gillies
I'd like to congratulate Property Bureau, particularly Victoria, for making my renting experience a good one. They were very professional in all ways but also felt like a very personal service.
Nothing felt like too much trouble and any problems that arose were dealt with promptly and efficiently, thank you for that.
Tenant
3rd Dec 2025 (15 weeks ago)
E D
Brilliant experience of renting with Property Bureau in Alexandria. Excellent communication and property. Thanks to Victoria and the wider team.
Tenant
27th Nov 2025 (16 weeks ago)
K El-Djazairy
I had a very good experience with property Bureau. They are quick to solve problems and any questions or information you may have! Victoria was lovely and made everything easy and made our move in and out a stress free experience! Would 100%recommend!!
18th Aug 2025 (7 mo. ago)
H Knapman
What can I say! What a wonderful Team Property Bureau in Helensburgh are. Just wanted to share my great experience in dealing with them over the last 12/13 years. My most recent experience was as a Landlord which Victoria dealt with very quickly and efficiently and thereafter the sale. It is hard to believe just how smoothly things went. All credit to Victoria for the speed in which she managed to move things along.
Over the years I have had the good fortune to purchase property, let property and sell property through them and in all the different scenarios the service provided was outstanding. I must give a special mention to Victoria for the efficiency with which she carries out her role. She is very obliging and nothing is too much trouble. Andrew also has the same knack of making everything go smoothly and seem effortless. Recently they secured a sale for my property in a total timescale of 9 weeks which included the marketing/sale and date of entry.
Absolutely amazing! I just can’t praise them enough for the first class service they provide. Thank you Property Bureau.
Hazel Knapman
Seller
28th Jul 2025 (7 mo. ago)
M Powell
Professional and friendly no nonsense service with clear communication. Made things much easier to book viewings when travelling from afar. Responded to questions promptly. Sorted any problems with the flat quickly.
30th Jun 2025 (8 mo. ago)
M Courtney
I am currently in the planning phase of my permanent move to Scotland, and after they came highly recommended, I've been dealing with the Property Bureau in Helensburgh while I search for suitable accommodation. I had a very positive viewing recently and dealt with the lovely (and very understanding) Rachel Brown who I found extremely helpful. I was up front and honest with her which she seemed to really appreciate. I genuinely feel with both Rachel and Victoria's help, they'll find me the right acc
25th Jun 2025 (8 mo. ago)
S Morrow
Great experience selling our flat with Property Bureau. Andrew and Victoria were so helpful, handled all viewings for us and kept us updated through the process. Highly recommended.
Seller
19th Jun 2025 (8 mo. ago)
J Mckeague
I would highly recommend Property Bureau Helensburgh for anyone looking for property. The team are always on hand for your calls or emails & getting things seen to quickly & efficiently.
Victoria there was great to deal with over the past few years. Professional, polite & dedicated to her job seeing that everything was carried out to perfection. From picking up the keys there to handing them back years later nothing was any bother.
Customer care & attention to detail is what comes naturally from Property Bureau with continuous support while dealing with them.
Renting or buying this is the Team to work with!
17th Jun 2025 (9 mo. ago)
P Hair
I had a great experience with Property Bureau in Helensburgh. Victoria was friendly, professional, and very responsive throughout – from helping me secure a rental property to supporting me through the check-out process. Everything was handled smoothly and efficiently. I’d definitely recommend them to anyone looking to rent in the area.
Tenant
6th Jun 2025 (9 mo. ago)
C Kemp-Cowell
Property Bureau Helensburgh was wonderful in helping us secure our new flat. They were lightning fast getting everything ready, and we had our keys and lease signed before I could blink. The people we've worked with, particularly Victoria, have all been very approachable and chill, it's been great working with them so far.
Tenant
18th Apr 2025 (11 mo. ago)
Graham
I worked with Victoria to find new tenants for a property I let in Helensburgh. Victoria was extremely helpful and made the process flow perfectly. The costs and time scales were all agreed up front. I will call Property Bureau for this service again.
Landlord
18th Mar 2025 (1 year ago)
Mary
My husband and I were tenants, for six years, of a flat managed by the Property Bureau in Helensburgh. I could not praise Victoria and the team highly enough. It didn’t happen often but whenever I needed it, they returned immediately with their help or advice.
I will miss you folks. Thank you
Tenant
14th Mar 2025 (1 year ago)
A Rguez
I had the best experience dealing with this Property Bureau branch! Moving out is, per sé, a nightmare. Victoria have been extremely helpful and supportive throughout the whole process, and I couldn't be more grateful.
25th Feb 2025 (1 year ago)
A Brudenell
There are not enough words to explain how we have been cared for by Property Bureau and Victoria in particular. Professional, knowledgeable and extremely caring. Andrew also has been more than helpful.
12th Feb 2025 (1 year ago)
C Durner
Fairly easy to deal with, pretty thorough and were reasonable when it came to the admin side of things (documents, deposits etc).
28th Jan 2025 (1 year ago)
H S
Had the best experience dealing with this Property Bureau branch! They have been extremely helpful and supportive throughout the whole process, and the constant communication has been great for keeping us updated with how our application was going. All of our questions were answered and in a very timely and positive manner which put our minds at ease. A big thank you to Victoria for all of her support and help, we couldn’t recommend her and her team enough!!
Tenant
3rd Dec 2024 (1 year ago)
P Korzeniewski
Fantastic agents, we have used for 3 properties, Victoria is proffesional and helpful, always happy to assist with anything
I recommend to anyone selling or letting, 5 stars!!!
4th Nov 2024 (1 year ago)
H Fleming
We rented from Property Bureau for 4 years and had a great experience with Victoria. There were never really any issues with our flat but if we did require someone, they made sure they were quick to send someone out. They were easy to get in contact with and always professional. When we did move Victoria dealt with the deposit quickly and ensured we knew what to do. Highly recommend them.
Tenant
3rd Nov 2024 (1 year ago)
A Hunter-Love
I am extremely grateful for the exceptional service provided by Victoria at Property Bureau Helensburgh. Her communication has been prompt and professional, and her attention to detail, local knowledge, and efficiency made the entire rental process seamless. Victoria went above and beyond to ensure I found the perfect rental and worked hard to meet my move-in schedule. I highly recommend Property Bureau to anyone looking for a reliable and dedicated letting agent in the area. Thank you, Victoria, for all your hard work!
Tenant
27th Oct 2024 (1 year ago)
C Takel
I was a tenant with a Property Bureau managed property for approx. 2 years.
Victoria and her colleagues were great and very approachable. It can be daunting as a young tenant to approach your letting agent with an issue, however, Victoria was always amenable, quick to resolve any issues and clearly had the tenants welfare/happiness at the forefront of her decision making.
Also very quick and easy to report any issues/required repairs and dealt with I'm a timely fashion. I would recommend a property bureau managed property to anyone looking to rent.
Tenant
18th Oct 2024 (1 year ago)
Kristina
Had a pleasure of working with Property Bureau. Amazing professionals that were always there to help, always communicating and answering any questions and queries that we had. Definitely will recommend them
9th Oct 2024 (1 year ago)
Anonymous Homeseller
Amazing professionals with attention to details, always helpful, always in touch and happy to help and answer any questions.
Seller
9th Oct 2024 (1 year ago)
A Mcanally
We have recently sold a property through property bureau colquhoun St Helensburgh and the entire process has been handled with 100% caring professionalism thereby removing the potential stress of the process. We are now in a position to become buyers and this is already entrusted to your team, Andrew, Victoria and Henry in Helensburgh. We will be highly recommending your company as a direct.result. Thank you, Helensburgh ????
Seller
4th Oct 2024 (1 year ago)
S reilly
I absolutely cannot fault the Property Bureau. I dealt with Victoria who was communicative, friendly and professional. She kept me in the loop at all times and was very responsive with any problems I had with the flat. I would definitely recommend in both a renting and letting capacity.
17th Sep 2024 (1 year ago)
N Dalgleish
Property Bureau in Helensburgh currently manage our flat rental and I couldn’t recommend them enough. We have a fully managed service and Victoria has been wonderful from start to finish. She’s taken all the stress away from the process and kept me updated throughout, with honest and pragmatic conversations, which I’ve really appreciated. They’ve been brilliant, would highly recommend - thank you
Landlord
16th Sep 2024 (1 year ago)
R Waldman
Over the last few years, I’ve asked Victoria and the team at Property Bureau (Helensburgh) to help me find tenants for my rental property in Alexandria, and to carry out all the relating work. I can say without hesitation that the level of service, communication and flexibility that I’ve received has been absolutely super. Without a doubt, Victoria and her colleagues are quick to react, customer focused and do a very good and thorough job, which takes a lot of stress out of the property rental process. In addition, my tenants over the years have also mentioned how nice PB are to deal with, which as a landlord is great to hear. So it’s a win / win all round. If you’re looking to rent a property or to be a tenant then dealing with PB is a smart move! Thanks!
Landlord
11th Sep 2024 (1 year ago)
D Dingman
Property Bureau made our move to Scotland easy, helping us find a perfect home and getting settled in the area. They were helpful and friendly every step of the way. Thanks to everyone at Property Bureau Helensburgh.
2nd Jun 2024 (1 year ago)
A O'Neill
Hi recently rented our property with Helensburgh office, Victoria was really helpful in keeping us right in what to do always helpful and pleasant to enable her to provide an excellent service
Landlord
15th Apr 2024 (1 year ago)
A Carson
I was in a situation recently where i had to sell a property fairly quickly and move into a rental, and to keep things as simple as possible i decided to use property bureau for both. It was a great decision. The full experience was made so simple by Vickie, Andrew and the rest of the team. I was kept well informed each step of the way, and thanks to Vickies local repuation and knowledge she found a cash buyer in 3 days, shortly before xmas, which is a notoriously difficult time to sell. I cannot thank her enough for her manner, patience and expertise and i wouldnt hesitate before using PB in future. Thanks again, Andy
Seller
19th Jan 2024 (2 years ago)
T Lafferty
I would 100% recommend Victoria and the team at Property Bureau. They were on hand from start to finish and made a very stressful process go seamlessly.
31st Aug 2023 (2 years ago)
NB
Tenant mainly used for check in and out and billing. I never felt intimidated as a tenant as you do with some agents but I was treated fairly with respect and trust and Victoria was always friendly, relaxed, helpful and good at communicating. My landlord was also amazing and treated me so well in my property fixing up the kitchen and windows. I was sorry to leave the property through them. I felt I had a home not a rental which is what it should feel like. I also received my full deposit back without any issues or claims. Thank you.
Tenant
18th Aug 2023 (2 years ago)
C Brooke
Fantastic team, very personable and any tenant issues are dealt with in a timely and respectful manner. Would highly recommend!
Landlord
9th Aug 2023 (2 years ago)
D Milne
My wife Linda and I had the pleasure to meet Victoria when we were at a low point in our lives looking for rented accommodation. Victoria took the time time to find a property in the Helensburgh area which suited us down to the ground. We met Jenny and Callum the other members of the team. All the team were very helpful and professional and a delight to meet and talk to. Thanks again Team.
Linda & Donald.
Tenant
7th Jul 2023 (2 years ago)
I Mckay
We had the joy of working with Jenni, Victoria and Andrew when looking for a rental. They helped us quickly find a flat to stay in when we didn't think we would be able to find something. The team at Helensburgh were a delight to contact about any issues or queries. Would highly recommend their services to anyone. Thanks again Helensburgh team!
Tenant
11th May 2023 (2 years ago)
C Rye
Lovely agency, everything went incredibly smoothly, hassle free. Service was great, Victoria was really helpful. Would highly recommend.
5th May 2023 (2 years ago)
Tony
The Property Bureau manage our property in an extremely efficient and professional manner. The staff in the Helensburgh office are always welcoming and know exactly what is going on at any point in time. I believe they provide an extremely professional and balanced service for Landlords and Tenants alike.
Landlord
23rd Mar 2023 (2 years ago)
M Cummings
Lovely people to deal with and very helpful throughout our tenancy. If we return to the area we would definitely use them again.
Tenant
20th Mar 2023 (2 years ago)
L Beaton
Pleasant staff
19th Aug 2022 (3 years ago)
D Allison
I recently used the Property Bureau Helensburgh branch and I have to say had the best experience that I have ever had with a similar organisation. The staff were exceptionally friendly and helpful. When they showed me round a property, there knowledge of the property, area and other relevant topics was second to none. The courteous and professional manner in which I was dealt with made it a really enjoyable experience. I would highly recommend them to any prospective person who is looking to buy or rent a property.
24th May 2022 (3 years ago)
G A?lan
I was a tenant in a high quality property managed by the letting division of the Property Bureau in Helensburgh. From the outset I was very impressed by their efficiency, professionalism and courtesies. This fostered a good tenant/landlord relationship which was to the benefit of all. The responsiveness of the team to queries and property issues was second to none. From a tenant’s perspective I have nothing but praise and admiration for their services. Any landlord engaging them will have a great team on their side.
Tenant
23rd Jul 2021 (4 years ago)
A mckendrick
I have rented from Property Bureau for the last eight months waiting to move into our new home. The girls have been fantastic and are so helpful !! Thanks Victoria and Roisin
Tenant
14th May 2021 (4 years ago)
H Beman
I rented through Property Bureau for 2 years and found all of the staff very helpful and always available if I needed anything. Victoria was great and always got back to me promptly, thanks.
Tenant
28th Apr 2021 (4 years ago)
B Bucknall
I rented a flat with property bureau for 4 years, I’ve always had amazing service, always so friendly and helpful, would highly recommend.
Tenant
27th Apr 2021 (4 years ago)
P Gallacher
Absolutely brilliant service
9th Apr 2021 (4 years ago)
M Pensotes
Chantelle very professional and responsive
8th Apr 2021 (4 years ago)
A B
My partner and I both tried to get in contact about a property advertised by this company a weeks ago - both leaving phone messages and via their online form. We've had no response from either but weeks later the property is still listed as available on their website.
6th Feb 2021 (5 years ago)
C Hay
Great service. From initial contact through to completion the level of service we received was second to none. Thanks guys
11th Nov 2020 (5 years ago)
S W
A fine google review is an estate agent’s dream
As are Property Bureau Helensburgh, an excellent team
They bring warmth and success in every sphere
With agent negotiating skills to truly revere
Running late, collecting keys, late nights often
Clearing wasps, bats in the attic, pandemic...no problem
Handling queries, appointments and clients with flair
To consultancy and advice with professional care
So, when considering property, those in the know
Chose Helensburgh Property Bureau, it’s the place to go!
Property Bureau Helensburgh are a trusted, well-respected estate agency who deliver an excellent standard of service. They provide excellent value, ensure efficiency from onset and that clients leave with a positive lasting experience, ensuring the clients property journey is as smooth and stress free as possible. I have worked closely with them and admire the efforts of the team and wish the team every continued success.
2nd Nov 2020 (5 years ago)
K McCafferty
Rented a flat from them for a year. Any issues i had were dealt with promptly and the agents were always nice and helpful.
Tenant
8th Sep 2020 (5 years ago)
B Millar
My partner and I bought a flat from this agency. from first contact to arrange the viewing to collecting the keys was made so easy with the professional help from Roisin. The attention we received was fantastic.
Buyer
28th Aug 2020 (5 years ago)
J Horner
The Property Bureau in Helensburgh have been absolutely fantastic in assisting and ensuring the smooth transaction of my recent purchase. Fiona in particular has always been available and on hand with good advice and clear understanding regards any legal issues or difficulties that we faced. Their knowledge of the local market in particular has proved invaluable and I would have no hesitation in using their services again either to sell or buy!
Buyer
3rd Feb 2020 (6 years ago)
L Irvine
Exceptional service and attention from the team at Property Bureau Helensburgh. I could not praise them highly enough, nothing was too much trouble or too much bother; jumping to assist with meter readings and access for repairs when the one hundred mile round trip was too time consuming. Fiona was always at the end of the phone with an encouraging word and factual information as the sale progressed. Give them a call and the opportunity to market your property for a fair price and exceptional personal service!
Seller
20th Jan 2020 (6 years ago)
L Gallon
We have just completed the sale of our house and would like to extend our thanks to Property Bureau In Helensburgh. We cannot thank them enough for the efficient way we have been dealt with. We were kept informed on a regular basis from start to finish and promptly answered any questions we put to them, really making the whole process run smoothly.
Our special thanks to Fiona, our sales consultant, who helped us every step of the way and nothing was too much trouble. Her wealth of knowledge and her enthusiasm being a great asset to the company. We would not hesitate to recommend Property Bureau to anyone who wants a professional service. Many thanks again Dougie and Ann.
Seller
17th Jan 2020 (6 years ago)
D Forster
Thanks to Fiona and the team for all the help in selling my property even though I was living a couple of hundred miles away at the time
Seller
12th Jan 2020 (6 years ago)
G sommerville
We sold flat quickly, Fiona was excellent in her professionalism, she went above and beyond her job with viewings and keeping us updated, would definitely use property bureau again, thanks Fiona for all your help.
Seller
22nd Dec 2019 (6 years ago)
S Black
Fiona and team were brilliant. They made the sale of my property easy and hassle free.
A great effort and would use their services again.
Seller
20th Dec 2019 (6 years ago)
Z Osborne
Fiona and the team were fantastic with the sale of our property. They really went the extra mile and made it stress free. Great team, would highly recommend. Thanks guys
Seller
20th Dec 2019 (6 years ago)
F Cowan
Excellent and extremely professional service from start to finish
12th Dec 2019 (6 years ago)
L Campbell
Fiona was absolutely incredible in helping my partner and I buy our first home. She has gone above and beyond to ensure the process ran smoothly and was always available with any questions we had. She ensured that we were kept in the loop during the entire process and was very informative. We are very grateful that we worked with Fiona in what would otherwise be a stressful experience.
Buyer
30th Nov 2019 (6 years ago)
M Bourgeois
The whole team has been fantastic, great communication during the whole process. My property sold within one week! Fiona was a great help, which made the process far less stressful.
Seller
30th Oct 2019 (6 years ago)
M Novo
Fiona was a great help and successfully got our place sold fairly quickly. I plan to go back to look for a new property with her for myself.
Seller
23rd Oct 2019 (6 years ago)
J McMurtrie
Brilliant service from Property Bureau. Have now bought and sold a property through them with flawless service each time. Fiona is fantastic to deal with, even after an offer has been accepted she gives you the time and advice you need. Hopefully I’ll deal with again soon! Thank you!
Seller
23rd Oct 2019 (6 years ago)
A odonnell
Can’t say enough about how good they were in helping us with our house Purchase. From start to finish it was a brilliant experience, very professional and very good communication which is great during such a stressful time. Fiona was great and can’t thank her and her team enough for everything they have done for us.
Buyer
2nd Oct 2019 (6 years ago)
W Quinn
Fiona at Property Bureau has been a genuine god send!! Our house sold within a week of being on the market and Fiona’s sage, experienced advice did not disappear once the sale had been made. Nothing was too much trouble and Fiona made what was an incredibly stressful time trying to purchase the property we were going too so much easier as she guided us through the trials and tribulations we experienced with the agents that we were buying from. Fiona was not only amazing with us but with our buyer also who said to me “Fiona has been better then my own estate agent”! Thank you so much to Fiona and the team, we are so grateful to you. I would strongly advise anyone selling to do so with Fiona and the team at Property Bureau, Helensburgh.
Seller
1st Oct 2019 (6 years ago)
M Iorwerth
Helpful and professional both when letting and buying.
21st Aug 2019 (6 years ago)
R Thorne
The staff at the Property Bureau provided a consistently high level of professional and friendly service during a 7 year period of letting our property as did Fiona in ultimately selling it for us.
Seller
19th Aug 2019 (6 years ago)
J Monty
You wait to see the review I give you property Bureau it will turn your hair grey more to come I can a sure you it will not be good be ready
18th Aug 2018 (7 years ago)
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