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© GetAgent Limited 2026
  1. Home
  2. Stirling Ackroyd - Staines-upon-Thames
Stirling Ackroyd - Staines-upon-Thames Logo

Stirling Ackroyd - Staines-upon-Thames

Closes at 7:00pm
142-144 High Street, TW18 4AH
Stirling Ackroyd Staines-upon-Thames: Your local property experts! With extensive knowledge of the area, we're here for your buying, selling, renting, or letting needs. Located on High Street, Staines-upon-Thames, surrounded by lovely parks and the Thames, it's family and commuter-friendly with excellent transport links and schools. Enjoy the vibrant local culture and pedestrianised high street, boasting markets, shops, cafes, and restaurants.

Opening hours

  • Monday 8:30am - 7:00pm
  • Tuesday 8:30am - 7:00pm
  • Wednesday 8:30am - 7:00pm
  • Thursday 8:30am - 7:00pm
  • Friday 8:30am - 6:00pm
  • Saturday 8:30am - 5:00pm
  • Sunday Closed
View all details

Stirling Ackroyd - Staines-upon-Thames Reviews (179)

Have you used this agent?
  1. 93% 5/5 Stars
    93%
  2. 2% 4/5 Stars
    2%
  3. 2% 3/5 Stars
    2%
  4. 1% 2/5 Stars
    1%
  5. 3% 1/5 Stars
    3%
All (179)
Seller (24)
Buyer (19)
Landlord (24)
Tenant (32)
General (80)

J barnett

5/5 Stars
What a wonderful experience my wife and I had buying our first home with Stirling Ackroyd. From the very beginning we had Alex showing us properties in the area and was very transparent and honest when showing us around. He was very quick to bring an absolute bargain to our attention which ultimately became our home. For anyone who knows the process of buying a home even if it’s not your first can always be frustrating with waiting on solicitors. However from the sales progression team there was Suzanna who was very proactive liaising with both buyer and seller solicitors to get the job done. I think ultimately it was Suzanna that gave our solicitors the push they needed to finish and for that a very special thank you to Suzanna for looking after us. I would 100% use Stirling Ackroyd again for when I buy and sell a property.... Read more
Buyer
16th Feb 2026 (30 days ago)

J Harper

5/5 Stars
Our property manager Kaitlyn Sanderson-Kasner was really great in getting an issue with mice in our flat speedily attended to within just a few days - she was very friendly and made sure to proactively check in with me to provide updates the whole time... Read more
Tenant
5th Feb 2026 (6 weeks ago)

C Min

1/5 Stars
Extremely unprofessional service! I tried to view a room and they cancelled me at last minute like 2 hrs before. Happened to me before from this agent but, they gave me heads up like one day before so, I didn’t mind it. I don’t want this happen to me again so, confirm with them this morning for viewing but, now they are doing this to me aging. Absolutely absurd!... Read more
27th Jan 2026 (7 weeks ago)

A Hsieh

5/5 Stars
I’d like to show my great appreciation to Kaitlyn who’s in charge of dealing with my property management. She’s so patient and efficient and keeps good communication between me and my landlord. Thank you! Annie... Read more
Tenant
27th Jan 2026 (7 weeks ago)

B Gollo

5/5 Stars
Lily Algar and the Stirling Ackroyd team were fantastic throughout our home-buying journey. We found a house we absolutely loved, and Lily was brilliant at keeping us in the loop until we were finally in a position to make an offer. Her support continued all the way to completion. Thank you, Lily!... Read more
Buyer
13th Jan 2026 (9 weeks ago)

Anonymous Homeseller

2/5 Stars
Not the best for keeping in touch... Read more
Seller
17th Dec 2025 (13 weeks ago)

A Belchez

5/5 Stars
Kaine, we had an excellent viewing. He’s a top-notch, very nice guy, and we’re looking forward to securing a deal with him in the near future. ????????... Read more
21st Nov 2025 (17 weeks ago)

J dsouza

5/5 Stars
Kaine was very good with the viewing and answering all my questions and we had a few laughs as well!!... Read more
19th Nov 2025 (17 weeks ago)

E Logavatu

5/5 Stars
I got in contact with Kaine, through a friend of mine, when I was enquiring on properties to rent near London. I didn’t enquire through branch but on his personal number. Even though it was out of hours he still gave me the time of day to help me with my property search. Would definitely recommend.... Read more
Tenant
13th Nov 2025 (18 weeks ago)

N Services

5/5 Stars
Kaine has been exceptional today during my viewing. His communication and interpersonal relation has been excellent and I would love to work with him anytime again if the need be.... Read more
12th Nov 2025 (18 weeks ago)

H Noshir

5/5 Stars
Kaine is kind and supportive advisor.... Read more
12th Nov 2025 (18 weeks ago)

S Vohra

5/5 Stars
Lilly is an amazing agent.Great service from Stirling Ackroyd and very friendly.... Read more
11th Nov 2025 (18 weeks ago)

A Abin

5/5 Stars
The person name kaine he was really helpfull and give all the information regarding the property . It was a good experience.... Read more
11th Nov 2025 (18 weeks ago)

D Acutt

5/5 Stars
From start to finish, Stirling Ackroyd Staines have been amazing!! From the selling team, I dealt with Alex and Callum. They were extremely professional from the outset, which included shaking hands (which many estate agents do not do). The little things make a difference! Mea and Sandra from the sales progression team were also so professional and so so helpful. Alex, Callum, Sandra and Mea - nothing was ever too much trouble and they were always happy to help with a friendly attitude. This made my buying process so much easier. Thank you!!... Read more
Seller
7th Nov 2025 (19 weeks ago)

M Patterson

5/5 Stars
Stirling Ackroyd provided us with an excellent service when selling our property. I would happily recommend them to any buyer or seller. Callum and Lily kept us updated all the way through.... Read more
Seller
6th Nov 2025 (19 weeks ago)

Z Jaffer

5/5 Stars
Kaine showed us two places and he was very professional and friendly. He gave us plenty of time to look around and did not rush us. Thank you very much for your hospitality.... Read more
5th Nov 2025 (19 weeks ago)

C Berkley

4/5 Stars
Kane is a great agent , polite knowledgeable person who listens snd understands. He is not pushy like a lot of agents I have used in the past. His responses to questions are very professional and prompt. Although I was not successful in acquiring a let with your company, I think he is a great asset your establishment and would not hesitate to acquire your services in the future if the need arises. Best Wishes... Read more
2nd Nov 2025 (19 weeks ago)

B Naidoo

5/5 Stars
Kaine Turner thank you for your excellent and professional viewing experience. I felt very relaxed and hopeful that I finally found a great place to rent. Kind Regards Tyrone Naidoo ????... Read more
Tenant
31st Oct 2025 (20 weeks ago)

A Kulichenko

5/5 Stars
Kaine - Very nice realtor!... Read more
31st Oct 2025 (20 weeks ago)

? ????????

5/5 Stars
Kaine - Thanks a lot for the great viewing!... Read more
31st Oct 2025 (20 weeks ago)

K Kulichenko

5/5 Stars
Kaine - Very lovely agent! Wonderful viewing.... Read more
31st Oct 2025 (20 weeks ago)

A Saunders

5/5 Stars
Kaine was brilliant from start to finish — super friendly, professional, and always kept me in the loop. Made the whole process really easy and stress-free. Would definitely recommend him!... Read more
28th Oct 2025 (20 weeks ago)

A Lindemann

5/5 Stars
Kaine was absolutely fantastic to work with! This is our first time moving into our own place so we had a lot of questions and weren’t quite sure what to expect, but Kaine made the entire process smooth and stress-free. He was incredibly efficient, always quick to respond, and went above and beyond to help us find the perfect property. His knowledge, patience, and genuine care made all the difference. We couldn’t be happier with our experience and are so grateful for his help in finding our first home!... Read more
Buyer
28th Oct 2025 (20 weeks ago)

C Gomezjurado

5/5 Stars
We had a last minute viewing with Kaine today. I got lost as its in a new area but he was so patient and helpful. Very knowledgeable and friendly. Thank youuu... Read more
28th Oct 2025 (20 weeks ago)

D Perryman

5/5 Stars
Stirling Ackroyd replaced another agent who failed to get offers in 3 months. Within 10 days we had 2 offers - down to the professional photography and good sales staff. They kept us updated weekly with the sale process to completion - happy customer!... Read more
Seller
23rd Oct 2025 (21 weeks ago)

A Clark

5/5 Stars
Kaine showed us around a property! Very processional and very knowledgable! Would recommend... Read more
23rd Oct 2025 (21 weeks ago)

N garduque

5/5 Stars
I met Kaine, who assisted me with viewing a property. He was extremely helpful, efficient, and friendly throughout the process. He answered all my questions promptly and made the experience smooth and enjoyable. Highly recommend his service!... Read more
20th Oct 2025 (21 weeks ago)

S Knight

5/5 Stars
Kaine has been lovely, very pleasant to talk to and very professional at the same time.... Read more
20th Oct 2025 (21 weeks ago)

C Juli

5/5 Stars
Kaine is nice agent he is very helpfull... Read more
20th Oct 2025 (21 weeks ago)

D Zagacki

5/5 Stars
Kane Great guy easy to talk to and informative... Read more
14th Oct 2025 (22 weeks ago)

C Adnett

5/5 Stars
I had a viewing today with Lilly service very good and was on time , she was very professional on my viewing and explained everything that I asked... Read more
9th Oct 2025 (23 weeks ago)

D Nji

5/5 Stars
Amazing place and nice viewing…... Read more
8th Oct 2025 (23 weeks ago)

A Góralczyk

5/5 Stars
I had excellent experience with Kaine. He demonstrated high level of professionalism, market knowledge and truly positive attitude. Their ever-present smile made our interaction a pleasure. Kaine is responsive and always available to answer my questions. He truly understood my needs and preferences, presenting me with options that perfectly match what I'm looking for!... Read more
7th Oct 2025 (23 weeks ago)

J C

5/5 Stars
Arrived at a property to view and Kaine was warm and welcoming from the get go. Very friendly and allowed space for discussion and respected our time, even though he was on a tight schedule, he gave us the opportunity to inspect without feeling rushed. Very pleasant experience. Would recommend.... Read more
7th Oct 2025 (23 weeks ago)

D -_-

5/5 Stars
Had a viewing at 5:15 pm, i arrived a little bit late and the agent Kaine Turner, was extremely understanding and willing to accommodate someone whose never had a house viewing alone, explained all of the property’s features really well in basic terms so i could understand, would highly recommend.... Read more
6th Oct 2025 (23 weeks ago)

EnConnect

5/5 Stars
The apartment viewing was great, we especially appreciated Keyne’s professionalism. He explained everything clearly and gave us all the useful details. Thanks!... Read more
3rd Oct 2025 (24 weeks ago)

A Gaming

5/5 Stars
Just view a property and we had the best consultat every Kayne, he explan us nicely about the porperty and he made us feel so welcome.... Read more
1st Oct 2025 (24 weeks ago)

G R.

5/5 Stars
Kaine was professional and knowledgeable showing the property. Was able to discuss our needs and take it into consideration for new viewing.... Read more
30th Sep 2025 (24 weeks ago)

S Seram

5/5 Stars
I had a great experience with Kaine today. He showed me a house and was very professional, friendly, and helpful throughout the process. He answered all my questions and made everything easy to understand. His service was excellent, and I really appreciate the time and effort he put in. Highly recommend working with Kaine!... Read more
30th Sep 2025 (24 weeks ago)

K Dewan

1/5 Stars
One of the worst and unprofessional agents. Dont work with them. Akash has no line management. His team Lilly reached out after the first viewing to help me promote her promotion case rather than work on securing the letting deal. After putting an offer, there was no call for four days and then I call back Mr Akash is all defensive and tells me that property is now already on offer but again not yet fully done. These guys will spin you.... Read more
Landlord
29th Sep 2025 (24 weeks ago)

L Parker

5/5 Stars
Lilly has been so efficient in helping us get our new place sorted quickly! Extremely helpful with all queries we have had and all arranged so quickly. 100% recommend.... Read more
22nd Sep 2025 (25 weeks ago)

K Shahzad

5/5 Stars
?????????? I had an excellent experience with Lilly Hill. From start to finish, everything was handled professionally, efficiently, and with genuine care. Lilly Hill went above and beyond to make the process smooth and stress-free, always taking the time to explain things clearly and provide great support. It’s rare to come across someone so dedicated and approachable. I’d highly recommend Lilly Hill and the team to anyone — thank you for the outstanding service!... Read more
22nd Sep 2025 (25 weeks ago)

Anonymous Homeseller

5/5 Stars
Very helpful staff. Always pleasant with great communication skills... Read more
Seller
21st Sep 2025 (25 weeks ago)

Monica

5/5 Stars
Lily was fantastic! She was friendly, professional, and made the whole flat viewing really easy and stress-free. She answered all my questions clearly and was a pleasure to deal with. Highly recommend!... Read more
19th Sep 2025 (5 mo. ago)

A Bello

4/5 Stars
I've had a great experience with Stirling Ackroyd. Their properties are well-maintained, and the agents I've dealt with have been both professional and resourceful. I especially appreciate their no-deposit plan—it’s a great option for younger tenants, as it allows them to save more for future investments while still securing quality accommodation.... Read more
Tenant
19th Sep 2025 (5 mo. ago)

A vanapalli

5/5 Stars
Highly recommend. Kaine Turner from Stirling Ackroyd organised multiple viewings for us during our property search and ensured it was a smooth experience for us. He was very engaging patiently showed us the properties and was very responsive throughout the process by asking the right questions to help us make the right decisions. Thank you... Read more
13th Sep 2025 (6 mo. ago)

L Melody-Bamford

5/5 Stars
Excellent, Professional Service. A huge thanks to Luke Jones for making the property viewing such a relaxed and straightforward experience. He was professional, helpful, and made the whole process feel simple. Stirling Ackroyd's excellent communication and service continued while making an offer and sorting the contracts. Great estate agency who deliver the experience you want.... Read more
Buyer
8th Sep 2025 (6 mo. ago)

A Padman

5/5 Stars
Amazing service, quick and reliable.. Have to mention the detailed oriented approch of Lilly, kept us comfortable and finalized the second house shown by the agency. First one was a great house too but preferred the second one because it was more suitable for us. Looking forward to use the complete service. Waiting for the contract after the referencing. ????... Read more
3rd Sep 2025 (6 mo. ago)

E Punk

5/5 Stars
I had a wonderful experience with Luke Jones. He was very professional and kind. He was very friendly and supportive, and he gave honest advice. I am so grateful for that.... Read more
29th Aug 2025 (6 mo. ago)

J M

5/5 Stars
Luke was from clear with communication and assisted with trying to find me and my partner a suitable home. When we hadn’t found one we liked, Luke carried on looking for the right property for us, thanks Luke!... Read more
28th Aug 2025 (6 mo. ago)

D Tavares

5/5 Stars
We’ve received immense support from the Agency during our house search . Kaine from Staines branch went out of his way to arrange viewings for us at a very short notice which is commendable .... Read more
28th Aug 2025 (6 mo. ago)

R Ghuman

5/5 Stars
I had an amazing viewing of a apartment in staines with luke, he was helpful in telling us all of the details of the apartment and guided us through all of the steps of the process, amazing customer service! thank you luke!... Read more
28th Aug 2025 (6 mo. ago)

A Wan

5/5 Stars
I had a wonderful experience with this agent. Luke Jones was very professional, patient, supportive and consistently provided me with the latest property listings that matched my requirements. I will find him again in the future if when I needed.... Read more
19th Aug 2025 (6 mo. ago)

B Kaur

5/5 Stars
We're currently looking for a new flat, and luke helped us choose the property and explained it very well. Also, Luke always answered with kindness and politeness. Visiting the property with Luke was nice and was helpful. He is Amazing. ????... Read more
16th Aug 2025 (7 mo. ago)

C Nicholas

3/5 Stars
Stirling Ackroyd rent a property on my behalf following their aquisition of Romans last year. I have noticed a real decline in the level of service over that period and compared to other agents I have used over the years. What is worse is absolutely no interest in understanding why I think this to be the case.... Read more
Landlord
7th Aug 2025 (7 mo. ago)

L Lespinas

5/5 Stars
We're currently looking for a new home and had so many questions, even prior to the visit, that Megan answered always with kindness and transparency. Visiting the property was really nicer Megan was really helpful and explained to us all the options we had to ensure we had all the information we needed to make our decision. We felt really heard and supported in the process.... Read more
6th Aug 2025 (7 mo. ago)

J Downes

5/5 Stars
Luke was really helpful and accommodating to my property needs. Very friendly and made the property viewing a very pleasant experience.... Read more
22nd Jul 2025 (7 mo. ago)

U Ashiq

5/5 Stars
Megan was absolutely fantastic to work with! Her professionalism, expertise, and communication skills made the entire process seamless. She's knowledgeable, responsive, and genuinely cares about her clients' needs. I highly recommend Megan for her exceptional service and dedication. Five stars isn't enough - she's truly the best!... Read more
17th Jul 2025 (8 mo. ago)

S Brook

5/5 Stars
Sterling Ackroyd's communication and care for prospective tenants is amazing. My partner and I were looking for our first flat with them and felt genuinely heard and valued the entire time. In particular, Luke Jones was a star, superbly helpful, warm, and not afraid to hear positive or negative feedback on properties. He also told us about the offer process, gave us some tips on submitting offers, and generally made us feel super comfortable as first time renters. Overall we'd both highly reccomend these agents, especially if you're new to the rental market and unsure on anything.... Read more
Tenant
11th Jul 2025 (8 mo. ago)

P Williams

5/5 Stars
Stirling Ackroyd were the agency involved in our recent house purchase. Lily did most of our initial viewings when we first started looking and was so pleasant and accommodating (unlike a few other estate agents we dealt with). Callum worked hard to ensure our completion was smooth - communicating clearly with all parties throughout. it was a pleasure to find some 'real' people in the world of estate agents to work with... Read more
Buyer
10th Jul 2025 (8 mo. ago)

A Naguszewski

5/5 Stars
I’m really pleased with the service I received from Stirling Ackroyd and Megan and Akash for renting my studio. They were helping every step of the way. They carried out their work professionally.... Read more
Landlord
9th Jul 2025 (8 mo. ago)

A Bellamy

5/5 Stars
Stirling Ackroyd have been very efficient ever since we expressed an interest in a property a few days ago. They have really supported us through the initial process of onboarding and deposits, and have been very supportive of my constant calling to clarify any questions about the property etc.! The estate agent who showed us around the property (Luke Jones) was very friendly and professional, was able to answer all of our questions and even helped me measure rooms etc. So far, this has been the easiest move of my life. I really appreciate all the extra help that everyone in the office has given us. Everyone at this estates agent goes above and beyond for their customers. I really appreciate it, and would highly recommend viewing a property represented by them!... Read more
Tenant
7th Jul 2025 (8 mo. ago)

Anonymous Homeseller

5/5 Stars
I found them to be friendly, enthusiastic and knowledgeable. They were always quick to respond to any queries I had and kept me well informed throughout the process. Would thoroughly recommend.... Read more
Seller
6th Jun 2025 (9 mo. ago)

J H

5/5 Stars
David Rudley has been excellent with me on the phone and supporting with processes and putting my mind at ease. Dealing with David has serverly reduced the stress of moving closer to work! David is a credit to your team!... Read more
2nd Jun 2025 (9 mo. ago)

S Mahmood

5/5 Stars
David from Staines branch has been very helpful along with his colleagues Raffaele and Elena. They responded and dealt with all of my queries. It was a bit nerve wrecking experience for me as this was the first time I've rented an apartment on my own but it went really smoothly.... Read more
Tenant
2nd Jun 2025 (9 mo. ago)

V samarajeewa

5/5 Stars
A huge thank you to Lily Algar and the entire team for all your support with the purchase of Flat 11, Cresswell Court! From start to finish, the process was smooth, professional, and handled with genuine care. Lily, in particular, was invaluable, patient, and proactive, always keeping me informed and ensuring everything stayed on track. I'm thrilled with my new home and couldn’t have asked for a better experience. I truly appreciate all the hard work that went into making this happen. Thank you so much again! Highly recommend!... Read more
Buyer
1st Jun 2025 (9 mo. ago)

L Aissa-dean

5/5 Stars
I've had bad experiences with agencies in the past and finding the right place to call home is always a challenge. Megan and Akash made it super easy to find the apartment I was looking for. Genuine helpful people without that "sell sell sell" attitude. Thank you for your help Megan and Akash !... Read more
31st May 2025 (9 mo. ago)

A Young

5/5 Stars
I just wanted to say how much of a brilliant experience I had! I have been struggling with my property search and I spoke to Megan McGlynn, who took me for a viewing, and she was so helpful and informative and she really helped ease my anxieties and understand the property process more. Thank you so much, I am really grateful.... Read more
30th May 2025 (9 mo. ago)

D Chambers

5/5 Stars
I recently sold my house through the Staines branch of Stirling Ackroyd.From the beginning they exhibited a professional manner.Both Lily Algar and Callum Toogood guided the sale,overcoming all problems,leading to a satisfactory conclusion.... Read more
Seller
30th May 2025 (9 mo. ago)

V vj

5/5 Stars
We Loved the Property we was in rented and the services was Good as well.... Read more
Tenant
29th May 2025 (9 mo. ago)

T Tandon

5/5 Stars
I want to extend my heartfelt thanks to Mr David Rudldy for his outstanding support and dedication in helping me find and secure my new home. From the very first viewing to the final paperwork he was professional, knowledgeable, and incredibly patient throughout the entire process. His attention to detail, responsiveness, and genuine care made what can often be a stressful experience feel smooth and reassuring. He went above and beyond to ensure that everything was in order and that I felt confident every step of the way. Thanks to his hard work, I am now settling into a home I truly love. I highly recommend him and the sterling ackyord team to anyone looking for a trustworthy and efficient estate agent. Thank you once again!... Read more
Buyer
28th May 2025 (9 mo. ago)

K Tanna

5/5 Stars
Excellent service by Mr Michael Martin allows helpful... Read more
21st May 2025 (9 mo. ago)

J Mol

5/5 Stars
Thanks Lily Algar for great advice and friendly service.... Read more
19th May 2025 (9 mo. ago)

A nawzad

5/5 Stars
From start to completion I found Stirlikng Akroyd professional, polite, responsive and helpful, especially Alexandra and David , I highly recommend them, thanks for everything.... Read more
15th Oct 2024 (1 year ago)

I damaj

5/5 Stars
Thank you David Rudely and Stirling Ackroyd team for a very positive and professional experience. The team provided excellent services,detailed guidance and personalised assistance on how to rent, worked tirelessly,recommended matching propeties and constantly provided updates on the whole process. David thank you for your hard work and professionalism, not forgeting Akash also. They made the whole process a breeze. Can’t recommend stirling ackroyd enough.... Read more
Landlord
15th Oct 2024 (1 year ago)

H heart

5/5 Stars
From start to completion I found Stirlikng Akroyd professional, polite, responsive and helpful. Every encounter with Callum, Lily and Chloe would encourage me to recommend.... Read more
2nd Oct 2024 (1 year ago)

D Day

5/5 Stars
Akash C helped find a very good tenant for me. The Company organised check out and check very smoothly and efficiently. Exceeded my expectations! Thank you so much. From Veena R... Read more
Landlord
12th Sep 2024 (1 year ago)

G (UK)

5/5 Stars
Thank you very Akash Cheema ... Fantastic service from start to finish! I visited the branch, (I did not drive) however, Akash drove me to view the property, which met all of my expectations. He kindly drove me back to the branch, where he sent me all of the documents straight away and gave me the time to think it all through. I would highly recommend Stirling Ackroyd for their professionalism, service and the human touch they bring to their work.... Read more
23rd Jul 2024 (1 year ago)

I kovacs

5/5 Stars
We faced so many challenges, when we purchased our new house, however, Callum and Chloe have been FANTASTIC! Every time we called and chased ( in the end on the daily basis, sorry about that :) ) they were super patient and super helpful! They made a massive difference! Thank you so much for being great agents and lovely individuals!... Read more
Buyer
23rd Jul 2024 (1 year ago)

L Katsanis

1/5 Stars
Very very bad Angesi and people working there. I try 2 weeks to rent a flat who cost 950£ and don't give me ... i have income 4300£ months... Read more
Tenant
18th Jul 2024 (1 year ago)

P Tierney

5/5 Stars
First class service provided by Sterling Ackroyd and especially Callum, he was great from start to finish and always kept me up to date with the progress.... Read more
15th Jul 2024 (1 year ago)

A Baker

5/5 Stars
I would like to thank the Lettings Team, especially Akash. They have helped me to find a tenant on two occasions with great success. Akash has been so helpful, always returns calls and emails quickly. I have been provided exceptional customer service from the Staines branch. I would not hesitate to recommend them.... Read more
Landlord
15th Jul 2024 (1 year ago)

S Nair

5/5 Stars
Exceptional service from start to finish! Over our 6-year tenancy, they consistently went above and beyond, providing prompt and professional support every time we needed assistance. Highly recommended!... Read more
Tenant
29th Jun 2024 (1 year ago)

S oswell

5/5 Stars
great company, moved twice in a year with no issues whatsoever, even have a no deposit scheme which will help a lot of people start renting. big thanks to Staines and Egham branches. S.Odell... Read more
Tenant
29th Jun 2024 (1 year ago)

E Ifrim

5/5 Stars
Excellent support with professionalism. Always friendly and made me feel well understood. Thank you Alexandra G.... Read more
17th May 2024 (1 year ago)

O Channon-Day

5/5 Stars
Great experience with David Rudley, everything during the move in process happened as he said it would with great communication, very happy with the place and service received!... Read more
Tenant
30th Apr 2024 (1 year ago)

K Simms

5/5 Stars
David Rudley, Thank you so much for helping us find our new home, all of your services were informative and very helpful, highly recommend... Read more
Buyer
24th Apr 2024 (1 year ago)

B Asava

5/5 Stars
A very positive and professional experience received from Stirling Ackroyd - staines.As a first timer tenant,stirling ackroyd-staines provided excellence services,detailed guidance and personalised assistance on how to rent in UK.Joana Lopes,thank you for your hard work and profesionalism not forgeting David and Monica.This wonder team worked tirelessly,recommended matching propeties and constantly provided updates on the whole process.Every situation that arose,Joana handled it well with patience and solutions Highly recommend stirling ackroyd.... Read more
Tenant
22nd Apr 2024 (1 year ago)

E Faroun

5/5 Stars
David Rudley, Thank you so much for helping us find good tenant! You have been so professional, very good, and we are endlessly grateful for your hard work and expertise. If any of our friends or family are ever in need of an agent, we will be sure to send them your way.... Read more
Landlord
14th Apr 2024 (1 year ago)

M Hallam

5/5 Stars
Brilliant handling and process by Dave. He wasn't pushy and was genuine and responsive, didn't feel like the usual stress from estate agents. Would definitely recommend... Read more
10th Apr 2024 (1 year ago)

H Smith

5/5 Stars
Joana at Stirling ackroyd has been amazing with us! She truly went above and beyond to help us find a new home and made it feel that much more special! Would definitely recommend anyone looking for a rental to get in touch with her! Thank you again Joana!!... Read more
Tenant
1st Mar 2024 (2 years ago)

K Ramjali

5/5 Stars
I had an amazing experience with Callum. He was really professional and well spoken. Even though our buying was little bumpy he communicated really well.... Read more
Buyer
22nd Feb 2024 (2 years ago)

M Lewko

5/5 Stars
Myself and my partner had an amazing experience thanks to Callum. From the start of having a viewing we felt treated fairly (other companies didn’t seem to take us seriously due to our young age). He provided us with professionalism and rapid responses to queries. We would highly recommend the branch and team for anyone looking to buy or sell.... Read more
20th Jan 2024 (2 years ago)

N Patel

5/5 Stars
Vanessa from Lettings department came to value our house for rent and we found her very professional and she made notes diligently. She offered us various options and gave us some recommendations. We were very please with her service and would recommend their services.... Read more
Landlord
19th Jan 2024 (2 years ago)

B Fraser

5/5 Stars
At last I've found a good estate agent to run my property portfolio Vannesa has been excellent, very professional, great at communicating & putting me in contact with all the right departments. Thank you... Read more
Landlord
14th Dec 2023 (2 years ago)

A n

5/5 Stars
Great company, very helpful staff. We were dealing with Joanna and Gordon, our property manager. They have been very helpful and quick to respond. Would definitely recommend.... Read more
14th Dec 2023 (2 years ago)

M Tsai

5/5 Stars
Callum and the team of Stirling Ackroyd had been very efficient the whole time. They made sure everything was on-going and in a smooth progress. We appreciate their great help through the time and would definitely recommend their service!... Read more
6th Nov 2023 (2 years ago)

K Parry

5/5 Stars
Both Chloe and Callum handled the sale of my property with ease and professionalism. They negotiated between the buyers and myself and kept me up to date throughout the process. I was so pleased when they called to congratulate me on completion. I would definitely recommend Stirling Ackroyd to anyone wishing to sell or buy a property.... Read more
Seller
27th Oct 2023 (2 years ago)

J Brooks

5/5 Stars
We had a fantastic experience with Joana from Stirling Ackroyd Staines. Very professional agent, friendly and patient! Thank you Joana... Read more
14th Oct 2023 (2 years ago)

S Grimes

5/5 Stars
Chloe, Callum and the team at Stirling Ackroyd provided an incredible service from start to finish. I was impressed with the photos and general marketing of my property. The continual care provided throughout the sale process was outstanding! Their expert knowledge and support in navigating the many hurdles was extremely valued. I cannot thank the team enough.... Read more
Seller
24th Sep 2023 (2 years ago)

G Hope

5/5 Stars
I have been so impressed with Chloe and the team at Stirling Ackroyd. We bought and sold through them and had such a good experience. We hit many bumps in the road but knew each time we would have the support and guidance from Chloe. She was knowledgeable and transparent at every stage in the process. We won’t hesitate to use them again next time we move house and have already recommended them to friends and family. It’s so comforting to feel you have someone genuinely on your side, who will always respond to calls/emails and listen to your frustrations. Thank you Chloe, Callum and the team!... Read more
Seller
22nd Sep 2023 (2 years ago)

E Jafarov

5/5 Stars
Great service received from Callum Toogood. Excellent negotiation skills and very client oriented.... Read more
30th Aug 2023 (2 years ago)

J Back

5/5 Stars
Lily did a great job when showing me around a property to rent. Despite covering a different area due to sickness she was able to answer all my queries quickly and efficiently. Lily also was not thrown by my children being in attendance during the viewing and support them in feeling comfortable... Read more
Tenant
22nd Aug 2023 (2 years ago)

P Rosic

5/5 Stars
Stirling Ackroyd Staines. Chloe, Callum and the team worked tirelessly to sell our house in Ashford in a difficult housing market. They remained upbeat and professional at all times. Thanks to them we are now very happy in our new home. Highly recommended agents.... Read more
Seller
9th Jul 2023 (2 years ago)

S Li

5/5 Stars
Have worked with Stirling Ackroyd (formerly Townends) for many years to help me find tenants. Most recently was in May 2023, where by the start of June I already had tenants moved in with all checks and references completed. David and Nick have been fantastic in helping me this time around and I've never seen a reason to look elsewhere.... Read more
Landlord
12th Jun 2023 (2 years ago)

F OD

5/5 Stars
Having recently rented my property via David and Nicholas i can recommend Stirling Ackroyd, Staines highly. Swift, informative and time giving to ensure all ran smoothly. Many Thanks, Mark.... Read more
Landlord
26th Apr 2023 (2 years ago)

R Hall

5/5 Stars
Stirling have been brilliant, particularly David from their Staines branch. You couldn't find a more helpful and lovely fella, he showed us the perfect starter home for my boyfriend and me and after months and months of searching with other agents from other company's, a month after seeing the place, we were in. Efficient and always available to help with any and all questions! Thank you Dave!!... Read more
Buyer
26th Apr 2023 (2 years ago)

J Cunha

5/5 Stars
Thank you Stirling Ackroyd in Staines to provide me a great service and follow up, a BIG Thanks to my Great Agent David Rudley. I strong recommend Stirling Ackroyd Staines to everyboddy.... Read more
17th Apr 2023 (2 years ago)

B Tucker

4/5 Stars
Thanks to Callum and the rest of the SA team who helped with the sale of my property. What should have been a simple process turned out to be quite painful with difficult purchasers. The team were very responsive and always listened to my concerns and followed up. 5***** service from the local office. Sadly the sales progression team weren't on the same level and took forever to respond.... Read more
Seller
7th Apr 2023 (2 years ago)

P Smith

5/5 Stars
I purchased a property through Stirling Ackroyd Staines and received a very professional service from the team at this branch. Callum in particular was excellent, he kept me regularly updated throughout the process and was extremely helpful during the elongated negotiations and conveyancing process. I would have no hesitation in recommending using this branch.... Read more
Buyer
17th Mar 2023 (3 years ago)

P Eley

5/5 Stars
Absolutely stellar service from David who managed to get us moved in 9 days after the initial enquiry and with Christmas in the middle of it all as well to keep things interesting! If you're after a professional and committed customer service then look no further than Stirling Ackroyd, couldn't recommend them highly enough. Thanks David.... Read more
19th Jan 2023 (3 years ago)

Anonymous Tenant

5/5 Stars
David was excellent. He listened and understood our requirements and went over and above to secure the apartment to fit the bill. Friendly, polite, responsive and professional. Could not ask for more.... Read more
Tenant
16th Jan 2023 (3 years ago)

A Ibrahim

5/5 Stars
I wasn't very sure Stirling Ackroyd in Staines could give me the service I required in getting my property for rent, but the experience exceeded my expectations. Thanks to my agent - David Rudley, who, not only got a tenant fast, but also got a few months payment upfront. I will therefore, recommend Stirling Ackroyd Staines to anyone.... Read more
Landlord
5th Dec 2022 (3 years ago)

S Singh

5/5 Stars
Stirling Ackroyd Staines were extremely professional and helpful, in particular David who was very quick at finding a tenant for our property and helping us through the process.... Read more
Landlord
4th Dec 2022 (3 years ago)

C Layton

5/5 Stars
Had such a great experience with the team in staines. David especially did a fantastic job. Communication and appointments spot on. Even on his off days he communicated so i was up to date and felt at ease. Thank you guys im very pleased with your professional service. ??????????... Read more
4th Dec 2022 (3 years ago)

N Parameswaran

5/5 Stars
We've just sold our house using Stirling Ackroyd Staines. We met Ben initially who was amazing at explaining the process and agreeing a listing price. He was also great at reassuring me on the strategy that Stirling would take in selling in our property. We then met Callum who oversaw viewings and our open day. Again, he was amazing at showing our property around and getting multiple offers on our property. He also kept us well informed through the process. After an offer was accepted, both Ben and Hannah were great at chasing the buyer and solicitors to ensure everything was progressing well. Collectively, all of these individuals made our house sale and new purchase so much easier and more efficient. I would hugely recommend Stirling if your looking at selling or buying!... Read more
Seller
29th Nov 2022 (3 years ago)

L Keizare

5/5 Stars
Extremely pleased with help to find our new home I received from David (Staines SA) same day viewing even though it was late in the day, same evening paperwork done for us, quick and easy through out the process . Recommend doing business with this agency.... Read more
28th Nov 2022 (3 years ago)

M marshall

5/5 Stars
Superb service, follow through and professionalism from David Rudley, the agent that took time even on his day off to ensure our transition into a new home was flawless.... Read more
Tenant
1st Oct 2022 (3 years ago)

C G

5/5 Stars
Amazing experience all the way round! Moving in was super smooth and easy, thanks so much to David who helped me through every step as well as was as kind as to make his way out of today's bank holiday to be able to give me the keys so I could move in on the planned date. Despite the sudden and unexpected situation, his actions gave me a feeling of relief and certainty that despite the news I could still stick to my plans for the move. Couldn't recommend him more !... Read more
Tenant
19th Sep 2022 (3 years ago)

R Kaushik

5/5 Stars
David's dealing had been professional throughout and also very helpful. I was coming from a different city, so physical viewing wasn't possible - David was prompt in arranging the video viewing and we managed to get the flat quite quickly!... Read more
Tenant
26th Aug 2022 (3 years ago)

R Hepwood

5/5 Stars
David has been a great asset and has been very helpful with finding us a property to rent from in the London southwest area. Has helped acting as a great communicator between us and the landlord. Very reliable and thorough for each step on the way!... Read more
Tenant
25th Aug 2022 (3 years ago)

E fernando

5/5 Stars
The service provided was amazing! Stirling Ackroyd managed to secure a place for us and we moved in within a week from the initial contact date!!! Couldn't be happier! The staff are very kind and helpful and provided us with all the information we needed to get settled!! Would recommend this agency to anyone looking for a new place! Many thanks to Nick and David! Amazing service!... Read more
Tenant
31st Jul 2022 (3 years ago)

N Ahmed

5/5 Stars
Nick and David from the lettings team were superb. They managed to find me a tenant in a very short timeline and it all worked out. They were also able to arrange a cleaning service at the last minute when the one I had booked fell through. The tenants moved in today and Stirling Ackroyd will be managing my property.... Read more
Landlord
27th Jul 2022 (3 years ago)

K Bhagalia

5/5 Stars
A very friendly professional very accommodating team! Thank you Becky for the first visit - Nic and especially David for seeing everything through. They found us the right type of tenants who will enjoy and look after our home. They are always there to answer any questions we have had (and we had many!). I will definitely recommend them for seeking buying and renting ! Brilliant job ! Thank you... Read more
Landlord
21st Jul 2022 (3 years ago)

S M

5/5 Stars
Stirling Ackroyd provide a great service when it comes to looking for a property. After searching for a property for nearly a year, we had seen many different estate agents, and often dealt with agents who didn’t know much about the property they were showing around. Every time we had seen a property with Stirling Ackroyd, their agents gave a detailed viewing, answered all our questions, and if they did not know the answer, would often come back with it at a later date. When we put an offer on the property we just purchased, Chloe was supportive from the very start. At the viewing, she answered all our questions and provided details of the local area. Throughout the whole process of purchasing the property, she was proactive with her updates, honest in her answers and timelines, and always updated us on next steps. Even when we had a few obstacles, Chloe managed our expectations and ensured we felt like valued customers. Thanks Chloe... Read more
Buyer
6th Jul 2022 (3 years ago)

D myerowitz

5/5 Stars
I have nominated Stirling Ackroyd to find a tenant for my old cottage in Staines. David and Nicholas understood that this type of property requires a tenant that will fit the character of the property, and they did. They didn’t propose to me just any tenant, they have found exactly what we need. With their deep knowledge and understanding they have managed to get over the legal and technical side so all is well covered. And on top of that, they are very nice guys. They are peoples people. You can trust them.... Read more
Landlord
25th Jun 2022 (3 years ago)

H Miller

5/5 Stars
Great service and support from Chloe at Stirling Ackroyd. As a first time buyer with lots of queries and questions, Chloe always did her upmost to help and put me at ease. I was able to book in additional viewings throughout the process with no issues whatsoever and all emails were answered quickly and efficiently. Chloe was always very professional and made the process a breeze. Thanks Chloe, you've been fab!... Read more
Buyer
10th May 2022 (3 years ago)

O Nuriyev

5/5 Stars
We received a great experience with Stirling Ackroyd, Staines branch. Thanks to Becky... Read more
4th May 2022 (3 years ago)

S M.

5/5 Stars
Very good experience with Stirling Ackroyd, Staines branch. Thanks Callum for your help and support in finding my new home. Looking forward to starting a new chapter. Thanks. Stephanie.... Read more
3rd Mar 2022 (4 years ago)

E Corfield

5/5 Stars
Callum was great - really helpful.... Read more
18th Feb 2022 (4 years ago)

A Khan

1/5 Stars
I had a very bad experience with these guys, I have never seen such unprofessional Estate Agents before, I can't explain my whole situation here but they wasted my time and put me in trouble at the end of the day... Read more
2nd Feb 2022 (4 years ago)

L Agina

5/5 Stars
Excellent service from Callum T. and the team. As a nervy first time buyer, Callum made sure I was well informed about the whole process of buying and was always very professional and patient with all my many questions. Many thanks Callum ????????????... Read more
Buyer
3rd Dec 2021 (4 years ago)

S Porter

5/5 Stars
We had a great experience with Sterling Ackroyd, Staines branch. Kieran and Callum were extremely helpful and gave us great advice and support when we needed it after a failed attempt to sell our property with a different estate agent. A previous potential buyer did actually put an offer in on our home from the previous estate agent after swapping over to Sterling Ackroyd however in the short time they had our house on the market they were very professional and lined up many viewings. Id highly recommend using this team who were very understanding of our situation. Thank you so much Kieran and Callum!... Read more
Seller
22nd Nov 2021 (4 years ago)

M Foley

5/5 Stars
Kieran did all he said he would do in negotiating the purchase of our new home and the sale of our existing home. He was easy to deal with, pleasant and professional. All worked out very well for us thanks to Kieran and his team. We are now dealing with his conveyancing team but Kieran will be there for us if needed.... Read more
Seller
4th Nov 2021 (4 years ago)

O pink

5/5 Stars
Many thanks to Townends for renting out my property in Staines so quickly. Particular thanks to David Rudley for your invaluable advice and for going the extra mile (several times) to help, this was really appreciated due to me not living locally.... Read more
Landlord
19th Sep 2021 (4 years ago)

J Thurgood

5/5 Stars
Townends we’re brilliant from start to finish in helping me get my first place. Would like to say a big thank you to Dave specifically he was thorough with every detail and would go out of his way to help me at every moment. Fantastic customer service which couldn’t be said about other companies. 5 star and no doubt about it... Read more
Buyer
2nd Sep 2021 (4 years ago)

D Cordock

5/5 Stars
Foz and Dave helped me massively, found me a suitable flat in quick time and were clear and professional throughout. I was let down locally by another local estate agent and these guys were super helpful and provided me with the ideal sevice.... Read more
Tenant
12th Aug 2021 (4 years ago)

Paul

5/5 Stars
I received a first class experience from Townends Staines in renting my property. From first contact through to the tenant moving in the process was professional and hassle free. I was guided through the steps, my requirements were listened to, and no question was too much trouble. Thanks David and team, keep up the good work and should I need letting services in the future I will be sure to return.... Read more
Landlord
12th Jul 2021 (4 years ago)

M Clarke

5/5 Stars
Chloe House was the Townend's rep I dealt with for selling the property. She was very professional, pleasant to deal with and a very nice person, in fact, a credit to her Company.... Read more
Seller
6th Jul 2021 (4 years ago)

R Siddiqi

3/5 Stars
Sorry Claire, I needed to retract my post until a matter is resolved.... Read more
16th Jun 2021 (4 years ago)

C hare

5/5 Stars
Foz has been amazing! We have been really impressed with the service from Foz at Townends, friendly and professional. He definitely went the extra mile by arranging a tight move in date for me and was proactive throughout the hole process prior, keeping me updated every step of the way. A massive massive thank you from me and dad :)... Read more
Tenant
12th May 2021 (4 years ago)

M Farhan

5/5 Stars
Townends Estate Agents are ????% Fantastic, the Best Estate Agents with an Amazing, Friendly and professional help. Highly recommend Estate Agents. 5* Their staff Ben was the first person I met. Ben and their other team assisted me and my wife to complete our purchase and we got our first home yesterday. They were always friendly and professional to help us at every stage of buying the property. — I’m more than happy for Townends Estate Agents. Highly recommended for everyone, 5 *. Thanks by all my heart ?? Kind Regards MUHAMMAD... Read more
Buyer
1st Apr 2021 (4 years ago)

N Adlan-Merini

5/5 Stars
They are always helpful, and trying their best to deliver to their clients a professional reliable service. Well done everyone... Read more
29th Mar 2021 (4 years ago)

Liza

5/5 Stars
Very happy with the service received from Townends, particularly from Fozley. He had professional approach to me, as well as was extremely helpful. Recommend them!... Read more
14th Mar 2021 (5 years ago)

A Official

5/5 Stars
A massive thank you to Townends Sales at Staines for helping get my flat sold. You were professional and able to have the difficult discussions with me whilst giving me the assurances I needed. Whole-heartedly recommend!... Read more
Seller
11th Mar 2021 (5 years ago)

S SirStevens

5/5 Stars
Very quick turnaround, from the first phone call to signing the contract only took a few weeks. Hats off to Fozley who answered my emails and phone calls and always got back to me with an answer promptly every time.... Read more
1st Mar 2021 (5 years ago)

L Cripps

5/5 Stars
Me and my fiancé were looking for our first home together! Foz was so helpful I called the branch and he had me booked in for a viewing within 3 hours of my call! So quick and efficient within 6 hours we had our offer accepted also he let me and my fiancé come see the property that night so that my fiancé could see the property properly and we were moved in within 2 weeks! When Foz was off on a day off David was all hands on deck to let us in to be able to measure everything to make sure all our new furniture fit! Over all the lettings team has been so helpful!... Read more
Landlord
26th Feb 2021 (5 years ago)

M Lynch

5/5 Stars
Agents name - Foz He was very helpful in trying to find me a place to rent. When one place fell through he would still be searching for other places and have one for me straight away. Very professional guy and very quick to respond to emails. Best agent I could hope for and trust in finding the right place with the best deal for me. Highly recommend Townends Estate Agents (Ask for Foz! Very helpful) Appreciated!... Read more
Tenant
26th Feb 2021 (5 years ago)

R Tarpan

5/5 Stars
This journey with renting it's not easy at all, as we hit many walls and we met different types of agents: uninterested, unprepared, cold, unfriendly, unprofessional.Yes, we met them all, but I will focus my attention on those kind, professionals and empathic agents. Callum's bubbly personality made our day last Saturday and he was kind and open to any questions we had. He offered as much as he could and knew. I am proud to say that I felt welcomed. Such a big thing nowadays. Thank you, Callum, your kindness was and is very much appreciated. You did your first letting viewing with us and you were brilliant. Fozley, your promptness, your empathy and your patience to explain us everything was not only the best skills that you proven but the most important ones. I must admit that you definitely exceeded my expectations. A simple phrase as |I will help, I will do| driven by the intention to help says a lot about yourself. You are that type who will go an extra mile just to help, and that's why I decided to stop the rush for a minute and be grateful for you support. Thank you! I hope that your manager knows your value and appreciates you as much as I do because you definitely deserve it. I hope your careers will go in the direction you want it to go. Wish you best of luck! Kind regards, Roxana... Read more
19th Feb 2021 (5 years ago)

H Wheatley

5/5 Stars
As a first time landlord I didn’t have a clue what I was doing but Jess, Dave and the team were brilliant from start to finish. They had my property on the market within a few days and came to me with 3 offers within a week. They managed to rent my property for the full asking price with the tenants moving in within 2 weeks of it being empty. Couldn’t recommend them more! Friendly, professional and extremely knowledgeable.... Read more
Landlord
30th Jan 2021 (5 years ago)

L Henderson

5/5 Stars
We bought through Townends Staines and couldn't have been happier with the support we had from them. Chloe and Claire were both so supportive and patient. Highly recommend.... Read more
Buyer
29th Jan 2021 (5 years ago)

S J

5/5 Stars
So impressed with the service we received from Townends when we had to move quickly and unexpectedly smack bang in the middle of a pandemic. Would highly recommend getting in touch with David Rudley who truly was the star of the show. He went above and beyond for us. He was empathetic and spoke to us every day to provide us with updates and when met with any obstacles he was extremely helpful at finding quick solutions. We truly love where we live now and couldn't be happier. He was able to match us with the property we needed and wanted as well as to the landlord helping to find the best fit that worked for all of us. Thanks again for all your hard work! We definitely know where to go for our next move :)... Read more
Tenant
27th Nov 2020 (5 years ago)

P Raj

5/5 Stars
VERY PROFESSIONAL & FRIENDLY TEAM. I had a very pleasant experience with Townends. Tayler-Paige & team have always been available when I needed them. I had few challenges moving into the rental property due to COVID-19 but Tayler & team were always supportive and helpful. This definitely took away the stress involved in moving houses during these times. Thank You team. I wish you the best !!... Read more
Tenant
24th Sep 2020 (5 years ago)

K Kew

3/5 Stars
I mostly find the staff to be really helpful and go out of your way to help you! I was told before moving into my property that it would be fully furnished however the estate agent hadn't actually checked this with the landlord, it had just been presumed, meaning that I moved in with my property missing furniture which I now have to pay for.. The estate agents response to this was simply sorry, nothing was offered to rectify the mistake.... Read more
Tenant
21st Sep 2020 (5 years ago)

C Russo

5/5 Stars
Professional service offered and a lovely team. Joanna and her team were able to find us quality tenants in no time at all. Would highly recommend any landlords in the area to get in touch!... Read more
Landlord
27th Aug 2020 (5 years ago)

M ?z

1/5 Stars
Don`t rent through them. Slow response to maintenance request is just one of their many failings. The room was dirty and there was mould on the walls, they didn`t even reply to my complaints regarding this. They are the worst agency in the area. Non-existent customer service and bad communication. Sleep under a bridge if you have to, but avoid them at any costs.... Read more
Tenant
15th Apr 2020 (5 years ago)

G Needham

5/5 Stars
I found Townends to be professional, knowledgable and friendly. A refreshingly competent Estate Agents.... Read more
17th Feb 2020 (6 years ago)

P Rama

5/5 Stars
I used Townend to let my Staines property and I received a great service from the first valuation met to successfully finding the right tenants. The service and their understanding of the letting market was instrumental in helping me make the right decision and they did not disappoint. Suitable tenants were found quickly at a price which exceeded my expectations. The lettings team are very thorough and supportive which led to a smooth process. I would like to give a special mention to Joanna Eden, her local knowledge, attention to detail, positive and honest approach was extremely reassuring and was the reason why i chose Townend.... Read more
Landlord
23rd Oct 2019 (6 years ago)

skihound3

5/5 Stars
FIRST CLASS STAFF AND SERVICE - Having used Townends in 2012 to rent out this property, we decided that we wanted to use them again to sell it on our behalf in 2019. SO GLAD WE DID! From start to finish it was stress free and very slick. There were no promises made that they could not meet. The photographs were tastefully done, and the marketing of our property was professional and honest. All the viewings (and second viewings) were attended by a Townends representative. They were in constant contact with us regarding feedback and never left us out of the loop at any stage. We would like to take this opportunity to thank Townends for their help and support in marketing and selling out property.... Read more
Seller
25th Aug 2019 (6 years ago)

V Davies

5/5 Stars
Extraordinary, first class - the VERY best of the best. I had never worked with Townends before in decades as both seller/buyer in the area or as a landlord. I have literally been blown away by their integrity and professionalism of the HIGHEST STANDARD that cannot be matched by any other agent in Staines and also Egham. First class service, beyond anything I’ve ever experienced - Chloe House - Sales and Joanna Eden - Lettings, both class acts and in a league of your own. It’s been an absolute pleasure and there really are no words. Until next time.... Read more
16th Aug 2019 (6 years ago)

J Allen

5/5 Stars
With regard to rentals I can only thank Townends for all their help. A special mention must go to Joanna Eden who, in a difficult time for us was outstandingly helpfull. On the sales side a very good job was done with a difficult spec. and I would like to thank Tina Kidd for her help in moving the sale along to a conclusion so efficiently... Read more
Seller
26th Mar 2019 (6 years ago)

L Holmes

4/5 Stars
A lovely team and a professional service offered from start to finish, definitely recommend.... Read more
7th Feb 2019 (7 years ago)

N chana

5/5 Stars
Brilliant, Professional, courteous, helpful are a few words to describe the service that we received. Arthur was brilliant in sourcing us the right property and his team did an amazing job for completing in the time frame that we had requested and were suggested. Made a great B'day gift for my wife whose bday was on the same day as the exchange. Thank you Townends. we would definitely recommend you all. Thank you.... Read more
Buyer
21st Aug 2018 (7 years ago)

S Crook

5/5 Stars
Thanks to them they sold our house in 1 week to the first viewer they contacted. This was after trying for 7 months with 2 other local agents. I wished we had gone to them first. Arthur contacted one of his clients as soon as we went live with them and set up a viewing 5 days later. Within a week an offer was accepted. Simple!... Read more
Seller
13th Aug 2018 (7 years ago)

K Sumner

5/5 Stars
I can't speak highly enough about this professional team. They worked so hard to get the right buyer for our house and they all worked together as a team, which was so refreshing. I would 100% recommend them if you want to sell your property. We received lots of useful feedback and advice about our house too, which really helped us and they put our minds at rest when we had questions. Fantastic Estate Agents!!... Read more
Seller
20th Jul 2018 (7 years ago)

G

5/5 Stars
Having dealt with Craig over the years ( financial advisor ), He put me onto the lettings team. After numerous viewings they found me a tennant It was a pleasure to work with them, and they were very professional in their choice (especially Richard ) .Overall a good experience.... Read more
Landlord
7th Jul 2018 (7 years ago)

Z Griffiths

5/5 Stars
We’ve just used Townends Regents to sell our home in Staines. I can not recommend Tim De Souza highly enough. His whole team there (Sahil, Arthur, and Matt Clifford Egham branch) were extremely professional - friendly, courteous, efficient and effective. Excellent! Thank you so much.... Read more
Seller
12th Jun 2018 (7 years ago)

G Hamdallah

5/5 Stars
The Staines Office has greatly improved because of Joanna Eden's presence. Her confidence, her knowledge and the ability to liaise professionally with prospective tenants and landlords is remarkable. She is a credit to Townends.... Read more
30th Apr 2018 (7 years ago)

G Hush

5/5 Stars
Best experience of using an estate agent even though I live hundreds of miles away. Must mention Matt who was very positive, professional and super efficient in getting the flat onto the market. Also Becky for her quick replies to emails and weekly update. And especially Sahil for sorting out all the important stuff at the end, nothing was too much trouble even after the sale had gone through. I really do recommend these people.... Read more
1st Mar 2018 (8 years ago)

L Adkins

5/5 Stars
When I first met Rich, he made me feel at ease. He was very informative about the property I wanted to rent. Throughout the whole process Rich was patient and helpful when speaking with me. When I emailed, the response was quick and always polite. The whole process was smooth and very quick, which was exactly what i needed. I would highly recommend Townsends to friends on the recommendation they deal with Rich.... Read more
Tenant
13th Feb 2018 (8 years ago)

S Gregory

5/5 Stars
Great company!!! Joanna was amazing, professional and extremely helpful.... Read more
22nd Jan 2018 (8 years ago)

E Abbas

5/5 Stars
I used Townends to sell my property in Staines. The service and their understanding of the market was instrumental in helping me achieve a quick sale at a price which exceeded my expectations. I would recommend Tim and his team to anyone looking to sell in the near future.... Read more
Seller
19th Jan 2018 (8 years ago)

S Rudley

5/5 Stars
We have had a great experience with Townends Regents in Staines, especially from Dave in the Lettings department. Would definitely recommend to anyone looking to rent in the area... Read more
Tenant
19th Jan 2018 (8 years ago)

V Luttman

5/5 Stars
Recently spoke to Ms Jo Eden about future availability/costs of lettings property in the Staines area, and although she knew my enquiry might not result in my renting a property she was patient and very knowledgeable. I felt confident that she had given me all the information I needed and will certainly be in contact with her when I am in the position to go ahead.... Read more
Landlord
18th Jan 2018 (8 years ago)

M Chandler

5/5 Stars
Found them to be really good. Walked in off street and was assisted by Joanna who was actually Lettings Manager, but she was super helpful, friendly and really knowledgeable of the local area.... Read more
18th Jan 2018 (8 years ago)

A Stevens

5/5 Stars
Great smooth service when selling my Mums house, which was ideal at difficult time. Thank you Ryan for all your assistance.... Read more
Seller
18th Jan 2018 (8 years ago)

C Gammage

5/5 Stars
Rated Staines Townends Regents a solid 5 stars, had no problems when approaching for help with finding what I needed, Dave was very accommodating and helpful through the whole process. Thanks!... Read more
15th Jan 2018 (8 years ago)

R Peskett

5/5 Stars
Had a great experience with David and Joanna, they were very helpful in finding me a new appartment to rent... Read more
Tenant
11th Jan 2018 (8 years ago)

W M

5/5 Stars
Fantastic customer service and knowledge from Richard which is important for me. A real pleasure dealing with him.... Read more
9th Jan 2018 (8 years ago)
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