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  1. Home
  2. William H Brown - Banner Cross
William H Brown - Banner Cross Logo

William H Brown - Banner Cross

Closes at 6:00pm
392 Psalter Lane Banner Cross, S11 8UW
Since 1890, William H Brown have been an industry leader in estate agency, across a network of branches. Our Banner Cross, Sheffield team uses their knowledge and experience to create bespoke marketing plans, ensuring your property journey is both effective and personalised. Whether you’re looking to sell, let, buy or rent, we can help! Plus, we can provide you with access to all those additional property services that you’ll need along the way.

Opening hours

  • Monday 8:30am - 6:00pm
  • Tuesday 8:30am - 6:00pm
  • Wednesday 8:30am - 6:00pm
  • Thursday 8:30am - 6:00pm
  • Friday 8:30am - 6:00pm
  • Saturday 9:00am - 4:00pm
  • Sunday Closed
View all details

Accreditations

  • tpos
  • arla
  • tsi

William H Brown - Banner Cross Reviews (77)

Have you used this agent?
  1. 70% 5/5 Stars
    70%
  2. 4% 4/5 Stars
    4%
  3. 0% 3/5 Stars
    0%
  4. 0% 2/5 Stars
    0%
  5. 26% 1/5 Stars
    26%
All (77)
Seller (17)
Buyer (15)
Landlord (0)
Tenant (0)
General (45)

P Fidler

1/5 Stars
Unprofessional Conduct & Missed Appointments—Unacceptable Service. Twice now, I’ve attempted to get a valuation from this office, and twice, it's been a disaster. April: I canceled my valuation via email, yet the valuer still showed up—right as I was heading to an important meeting. Clearly, the staff failed to communicate internally. June: This time, my valuation was confirmed, yet the valuer never showed. No call, no email, no text—nothing. Completely unprofessional. When I called to find out what happened, I was connected to the same valuer, who outright accused me of booking multiple valuations. False. A complete fabrication. It’s clear he decided to leave me hanging as some kind of petty revenge for the first canceled appointment—an error by his own office, not me. To that valuer: Grow up. This isn’t a playground. It’s a business, and you’re supposed to act like a professional.... Read more
Seller
17th Jun 2025 (9 mo. ago)

Anonymous Homeseller

5/5 Stars
Very helpful and professional, felt very looked after as it’s a hard and emotional time I’m going through, Steve has made things clear and helped me every step of the way, fantastic company... Read more
Seller
11th Jun 2025 (9 mo. ago)

A Beaumont

5/5 Stars
Carla was so helpful and friendly, she took all the stress and anxiety of applying for a mortgage for the first time away. I had some apprehension after a few advisors turned me away in the past however she was understanding and non-judgemental and guided me through the whole process. I felt in control and understood what was to come and every stage. Thank you so much Carla!!... Read more
31st May 2025 (9 mo. ago)

Anonymous Homeseller

5/5 Stars
Excellent service by keeping me updated at each step. Removed my anxieties and stress.... Read more
Seller
24th May 2025 (9 mo. ago)

H Lindley

5/5 Stars
Myself and my partner are currently in the process of buying a house through William H Brown. Our mortgage advisor Carla Broadhead ( at Banner Cross branch) has been amazing throughout the whole process. As first time buyers it was really nerve wracking however she’s always kept in contact and made us feel at ease! Very professional and helpful! Would highly recommend to anyone!... Read more
Buyer
13th May 2025 (10 mo. ago)

Anonymous Home Buyer

5/5 Stars
Carla presented very professional in approach and was very helpful all through my involvement with her. Her explanations and ability to simplify issues was very commendable. I will recommend the company over and again based on this outstanding experience.... Read more
Buyer
7th May 2025 (10 mo. ago)

S Swift

5/5 Stars
Being a first time buyer the team at Banner Cross have been really helpful. Carla explained all the expenses and mortgages, has been professional and very helpful, making the whole process for me much simpler and easier. Thank you.... Read more
Buyer
7th May 2025 (10 mo. ago)

Z young

5/5 Stars
I have just sold my property with WH Brown and from the first meeting to when the property has exchanged and completed the process and the staff couldn’t have been any better. They would go the extra mile and nothing was too much trouble. It made selling my house so much easier. I would have no problem using them again or recommending to a friend.... Read more
Seller
24th Apr 2025 (10 mo. ago)

M Johnson

5/5 Stars
Very helpful and lovely members of staff that are happy help out. Carla has been very helpful breaking down the coast for me to understand. ????????... Read more
24th Apr 2025 (10 mo. ago)

L Scanlan

5/5 Stars
Great service and experience getting our first mortgage from Carla Broadhead at Banner Cross! She was so knowledgeable and helpful throughout. She was always there to answer and questions we had or chase anything we needed! We really appreciate your help and support! Great experience, would highly recommend! Thanks Carla!... Read more
2nd Apr 2025 (11 mo. ago)

H Keeton

4/5 Stars
Great experience at banner cross, all staff lovely. Carla, who was dealt with my mortgage was brilliant all the way through! She kept me updated through every part making it much less stressful. Even taking a little extra time to help me understand things easier. Thank you to the team there & Carla Broadhead ( thank you)... Read more
16th Mar 2025 (1 year ago)

S pvr

5/5 Stars
good customer service and friendly atmosphere especially mortgage advisor Carla she explained very well... Read more
12th Mar 2025 (1 year ago)

H HDK

5/5 Stars
Really great, especially Carla broadhead- who was friendly, professional and brilliant! Helped me find my first home with ease. Would definitely recommend her.... Read more
Buyer
12th Feb 2025 (1 year ago)

D manuel

5/5 Stars
I just want to say thank you to Carla for the service you provide today .thank you very much.... Read more
11th Feb 2025 (1 year ago)

D Feingold

5/5 Stars
Everything was explained really simply and in lots of detail, was really helpful!... Read more
8th Feb 2025 (1 year ago)

D mason

1/5 Stars
Unprofessional and constantly chasing... Read more
26th Nov 2024 (1 year ago)

Margaret

1/5 Stars
I have just been stood up for a viewing with William H Brown, which I had booked with the Banner Cross office. I rang the office after waiting outside the property for 10 minutes, and was assured that the agent Hayley had my number and was on her way down to see me. I rang again after another 10 minutes and was told the same again. I rang a third time after I had waited half an hour only to find that they had closed the office and gone home! I have just given up and gone home after an hour of waiting and no communication. Extremely disappointing and very unprofessional.... Read more
27th Jul 2024 (1 year ago)

T Bigley

5/5 Stars
Lovely lady who came to do my valuation. She took time to explain everything to me and didnt rush. Highly recommend... Read more
Seller
1st Jun 2024 (1 year ago)

C Fields

5/5 Stars
Staff are fantastic, very helpful & patient... Read more
10th Feb 2024 (2 years ago)

G User

1/5 Stars
Would not recommend. Their communication was pretty much non existent, and the overall experience was shocking.... Read more
29th Sep 2023 (2 years ago)

T Begum

5/5 Stars
As a first time buyer I had the bright idea to buy an auction house with no idea what to expect or what to do. The first contact I had was with Brooke and she was ever so clear and helpful, she listened to what I had to say and she cared, Brooke pointed me in the right direction and gave me the confidence to go ahead with the bidding of the property. Once I won the bidding I chose to go get my mortgage via William h brown, my mortgage broker was Ela. She really was the calm through the storm. I had a nightmare with the bank but Ela helped me though it, she reassured me with every step. When things started to go south Ela fought for me to the best of her ability. I can not recommend Ela enough. When I needed her she was there, always answered the phone, quick with replies to emails. She really did have my back. I am ever so grateful to Brook and Ela. If there is anyone out there considering to buy a property with this branch, do it! You really are in safe hands. Speak to Brook and Ela they were my dream team and I hope they can be yours too!... Read more
Buyer
4th Aug 2023 (2 years ago)

G Marsden

5/5 Stars
Went into William H Brown with an issue recently. I spoke with the branch manager Hayley Styring who not only helped us with our issues but was polite, caring and understanding of our situation. Thank you so much Hayley it was a pleasure dealing with you.... Read more
29th Jul 2023 (2 years ago)

R Islam

1/5 Stars
I had a appointment booked a week in advance and when I got to the house there was no one there. I called the estate agent up to know what's happened only to be told they hadn't realised I was booked in. I thought okay mistakes happen I wasn't particularly pleased but really interested in the property. I booked a appointment the following day and got a call from the estate agent asking if they could reschedule the following day again I agreed. Now this is today I got a call again from the estate agent telling me they had another issue and couldn't be at the property again. This was really unprofessional and from the reviews they already have it shows how incompetent William H Brown estate agents are.... Read more
22nd Jul 2023 (2 years ago)

Anonymous Home Buyer

1/5 Stars
To all house buyers, please read this if you’re considering buying house through this estate agent. Around one year ago, we were interested in a house and the seller A accepted our offer. Then after over half a year, almost all the procedures went through, the seller's solicitor stopped replying to our solicitor but reassured that they're sorting the last enquiry out. After one month, the estate agent contacted us that the seller declined to sell the house and the staff from the estate agent apologised quite sincerely. Someone senior from the estate agent gave some information of a similar property around the same area to us. We both found this house quite met our expectation so we expressed our interest and the house seller B accepted our offer within one week. As this house B is a no chain house, we expected the procedures can go through more quickly than last time. However, the enquiries have taken more than four months and there is still two outstanding enquiries. We did try to ask what the last two enquiries were but not getting any response. Also it's a liar as the house B suddenly becomes a chained property during the conveyancing process. Guess what. The seller A also sold the house through this William H Brown company. What a great liar!... Read more
Buyer
6th May 2023 (2 years ago)

A L

1/5 Stars
To all house buyers {especially you're a person of colour or disability), please read this if you’re considering buying house through this estate agent. Around one year ago, we were interested in a house and the seller A accepted our offer. Then after over half a year, almost all the procedures went through, the seller's solicitor stopped replying to our solicitor but reassured that they're sorting the last enquiry out. After one month, the estate agent contacted us that the seller declined to sell the house and the staff from the estate agent apologised quite sincerely. Someone senior from the estate agent gave some information of a similar property around the same area to us. We both found this house quite met our expectation so we expressed our interest and the house seller B accepted our offer within one week. As this house B was a no chain house, we expected the procedures can go through more quickly than last time. However, the enquiries have taken more than four months and there is still two outstanding enquiries. We did try to ask what the last two enquiries were but not getting any response. Also it's a liar as the house B suddenly becomes a chained property during the conveyancing process.... Read more
Buyer
6th May 2023 (2 years ago)

E Wood

1/5 Stars
Unfortunately our previous mortgage advisor left the company so we were passed to Luke who unfortunately carried out a mortgage application with a 20% deposit when we specifically stated that we could not afford to do this. Now we are £15k out of pocket from the sale of our previous home. There are far better mortgage advisors out there who charge a lot less than they do!! Stay clear!!... Read more
Seller
22nd Apr 2023 (2 years ago)

O Higgins

5/5 Stars
Kate and the team were really helpful and supportive. Great to work with and so friendly!!... Read more
11th Mar 2023 (3 years ago)

J scarborough

1/5 Stars
Do Not Use Bannercross William H Brown. I wish I’d looked at all the other reviews before going with them because the negative ones are spot on about this company. They lock you in a 20 week contract. (which is way longer than other estate agents), they do this as they aren’t the best at their job. Kate will be all nice and positive to get you to sign the contract but as soon as you do you’re in for a shock. She’s rude, she ignores emails, gets the staff to say she’s not in the office, she’s a full on liar. They will get you a few viewings and after that they will basically leave you hanging as they know you are stuck for 20 weeks. My partner rang for a way to move forward with selling my house, she was welcomed by a sarcastic, patronising Kate. My partner is 28 weeks pregnant and this upset her. Keep well away from this company if you want to sell your house, I promise you now you will regret it. I will go to the ombudsman over this and the regional manager of William h brown to get out of this contract.... Read more
Seller
21st Feb 2023 (3 years ago)

A Wilson

5/5 Stars
Recently sold my house with William H Brown in Banner Cross. From day 1 I had an amazing experience dealing with them. I had Lisa S. as my first point of contact and she never let me down. Always on hand to answer questions, if she didn't know the answer, she found it out and came back to me with it. Was always happy and positive and just eliminated all of the stresses of moving. During the whole process I dealt with others in the office, but on completion Lisa contacted me to make sure everything was ok and I was happy and settled. Cannot recommend this branch highly enough, and ask for Lisa if you need to sell your house! Amazing customer service. Thank you... Read more
Seller
23rd Dec 2022 (3 years ago)

M Cairns

5/5 Stars
Very pleased with the service and advice given to us by Kate Very professional... Read more
22nd Dec 2022 (3 years ago)

Jasminder

5/5 Stars
Have been working with WHBrown regarding a property recently. The whole team at Banner Cross were professional and helpful. There were some delays with the sale (not estate agent related) and the team especially Lisa Shelton kept us up to date with progress. She was super helpful and we were happy with the outcome. I would recommend them to others.... Read more
Seller
22nd Dec 2022 (3 years ago)

T Lingo

5/5 Stars
Lisa Shelton Sales Progressor-thank you for all supported you have for us.We are grateful that we could always turn to you and you acted where it was necessary.... Read more
22nd Dec 2022 (3 years ago)

J Mccormack

5/5 Stars
Kate was polite and helpful with my enquires nothing to much trouble wish more people were like her nowadays . Thank you. J Mccormack... Read more
22nd Dec 2022 (3 years ago)

C Glaves

5/5 Stars
Kate is very good with communication, she arrived on time for my appointment and went through everything so I understood about selling my house with them. Photos and measurements of rooms were completed quickly. Lisa works hard in the office doing the admin side of things plus chasing up relevant information needed, whilst doing other jobs within the office. Thank you Kate & Lisa for your help.... Read more
Seller
21st Dec 2022 (3 years ago)

J Hilton

5/5 Stars
Fantastic service, really honest, friendly and trustworthy. We dealt with Kate and would definitely recommend that friends and family use William H Brown in the future. We were never made to feel stupid even though we must have asked a thousand silly questions. Kate made us feel comfortable and like she was our friend. Most importantly they delivered on all of their promises and then some. Thank you W H Brown and thank you Kate.... Read more
20th Dec 2022 (3 years ago)

S Vickers

5/5 Stars
Excellent service from Brooke and the rest of the team at banner cross. Made the process as stress free as possible and made sure I understood everything throughout the process. Very happy with the service I have received , thank you.... Read more
20th Dec 2022 (3 years ago)

R Lines

5/5 Stars
Very greatful to the W H Brown Team at Banner Cross we dealt with Brooke Dunstan mainly who was really helpful when booking any appointments and providing relevant updates! She made sure we understood the process and put us in touch with the mortgage advisor luke who we are now using to complete the purchase of our first property. Would highly recommend... Read more
Buyer
19th Dec 2022 (3 years ago)

A Knowles

1/5 Stars
Living opposite this estate agents and watching the staff constantly huddled outside their doorway smoking, dropping their cigarettes where they please and causing havoc parking their vehicles on curbs with double yellow lines which is dangerous, does not give a good impression. Your staff constantly use permit holders spaces. One elderly neighbour (aged 80) who has paid for her own disabled bay has one of your staff members constantly using her bay and becomes abusive if we ask them to kindly move so the lady can park and get in her home, the lady is immobile and can’t walk.... Read more
5th Nov 2022 (3 years ago)

D Richardson

1/5 Stars
Unprofessional staff and poor communication when selling my property which could have lost me the sale. Thankfully didn't - despite Kate and the team at Banner Cross. No emails or phone calls from them for weeks with updates. Refusal to chase the other side and communicate urgency with the excuse that it's the solicitors job to do that. When I finally met the seller in person he was astonished that I felt any urgency to sell the property as that had never been communicated to him. The communication was absent to the extent that they didn't tell me when the completion date was scheduled for, and, after completion didn't ask me to come in and drop the keys off. It was a total stone wall. I'd advise taking your business elsewhere if you want to have a supportive, helpful team. Hopefully there'll be some changes made at the branch to improve things in the future.... Read more
15th Jul 2022 (3 years ago)

L Justice

1/5 Stars
Awful experience with sheffield banner cross staff. I've found them to be unprofessional and rude. Will not be using them and have cancelled all house viewings with them.... Read more
13th Jul 2022 (3 years ago)

I Tomney-Bell

4/5 Stars
I have been dealing with This William H Brown since January and whilst the girls have been lovely and have tried to ensure smooth sailings, what I can’t forgive is there recommendation to PM property Lawyers which they suggested to my buyers! They are aware of there reputation and aware that it will cause delays but still recommend the company. I would suggest you use This branch but DON’T BE REFERRED TO PMPL. You may never actually move if you do Update - I’ve increased a star thanks to Kate the manager who absolutely took control of PMPL and made the completion happen.... Read more
8th Jul 2022 (3 years ago)

S Khan

1/5 Stars
AVOID! AVOID! AVOID! AT ALL COST! Staff members have been very rude after asking simple questions such as trying to arrange a viewing. Not only was front staff rude but also the manager Debbie just cut the call off and then refused to attend the phone later when I tried to call back. When asking about whether members of staff should use this tone when speaking to customers she seemed to believe it is acceptable. Members of the team are not even aware of simple business procedures on how to submit a complaint. They do not even know which regulatory body they are part of it took me 6 calls to establish that. They do not seem to be connected as a business across their branches and one even gave me a number of an another estate agency who was more helpful then them. Staff members are very aggressive and very unprofessional. I would not like to sell or rent my properties with this company as the service they offer is the most appalling I have seen across any industry. Property is certainly a peoples business and this branch has certainly failed to grasp this. Seems to be very poorly run from top to bottom and can't imagine if I had to sell a property with this company and how they would treat customers to general inquiries. They need some serious restructuring and training standards are very poor. Hugely disappointing!... Read more
27th Jun 2022 (3 years ago)

K Hallatt

5/5 Stars
Pleasure to deal with, very much recommend... Read more
4th Apr 2022 (3 years ago)

M McAssey

1/5 Stars
Absolutely disguting behaviour from staff in Banner Cross. Kate rang me shouting and swearing down the phone at me. Uproffessional conduct. Not the first time staff have been abusive in this office either. AVOID.... Read more
16th Mar 2022 (4 years ago)

B Tassie

5/5 Stars
Marcus helped us find a mortgage. He was very knowledgeable and found us a good deal. Ours was a long search but it was great to have Marcus on board throughout. I'd absolutely recommend his services.... Read more
Buyer
2nd Mar 2022 (4 years ago)

G Holmes

5/5 Stars
I dealt with Marcus Smith who was very professional. I wanted information on the process of buying a house and he put me at ease explaining the process to me step by step. I will definitely use Marcus as my Mortgage Advisor when I come to buy a house in the very near future. Thank you Marcus, you're an asset to to this company.... Read more
24th Feb 2022 (4 years ago)

S Woodrup

5/5 Stars
Recently went through a mortgage renewal with the help of Marcus. He’s been fantastic, very informative, always on hand to contact and kept me in the loop all the way through the process. Thanks!??... Read more
24th Feb 2022 (4 years ago)

R Dam

5/5 Stars
Got my mortgage all sorted out with the help of Marcus S. He was super helpful throughout the whole process and was able to offer me guidance even though he was ill, can highly recommend!... Read more
22nd Feb 2022 (4 years ago)

N Garbutt

5/5 Stars
Fantastic service from all the staff Debbie couldn't have been more helpful and knowledgeable. There was nothing she didn't help us with. The whole of the team were right there on hand to help and guide us through the buying of our new family home. Thank you William H Brown... Read more
Buyer
19th Feb 2022 (4 years ago)

A R-B

5/5 Stars
Marcus Smith was my mortgage advisor for the purchasing of my first home. He was a great asset and answered all my questions throughout, even the silly ones. Highly recommended.... Read more
Buyer
16th Feb 2022 (4 years ago)

D Wozencroft

5/5 Stars
We were buying our first home and would have had no idea what we were doing without the help and advice of Marcus at William h brown Banner cross. He talked us through everything we needed to do and kept up to date with all of the different steps along the way. I would definitely Marcus as an advisor to anyone thinking about buying a house.... Read more
Buyer
16th Feb 2022 (4 years ago)

E Williams

1/5 Stars
Stay clear of this estate agent we were duped after paying solicitors and having a house for 3 weeks they then allowed someone else who had a house up with them offer on the house we were purchasing and took it from us they then disregarded any other offers we put in even £25k higher than the original offer I don’t believe they were even put to solicitors or vendors so as a seller you could be out of pocket and as a buyer be aware the house is not yours until it’s signed and sealed their words not ours they also disclosed names and addresses of the other other party involved we guessed it was them but they actually gave us their names I would not want my details disclosing like they have I do hope karma comes around... Read more
Buyer
15th Feb 2022 (4 years ago)

W Williams

1/5 Stars
Kate the branch manager clearly doesn’t understand the market. She came to my house for a valuation. She advised me to put it on the market at what they expect to achieve, so I went with that thinking they know what theyre doing. I was in a 20 week contract which would incur a 3% fee if I sold the house elsewhere opposed to their usual 1% I had 7 viewings in the first 6weeks of the contract then nothing after. I emailed Kate to remove the property from the market places, which was another headache with very little responses. I would also like to point out Kate went to the effort to try to prove me wrong about not receiving a viewing confirmation email, I seriously can’t believe an adult in a management position would do this to a client! But nothing surprises me after the experience Ive had with this branch. Since this, Ive gone with a different agent that put my property on the market 30k less and achieved the right price for my property, within 10 days and about 30viewings.... Read more
Seller
31st Jan 2022 (4 years ago)

Anonymous Homeseller

5/5 Stars
Very professional helpful and reliable. Super team they arranged for 46 viewings over 3 days sold my house in 7 days .... Read more
Seller
22nd Oct 2021 (4 years ago)

S Poppleton

5/5 Stars
Excellent service, helped guide me through each step on the process of buying and were professional throughout, would recommend.... Read more
Buyer
12th May 2021 (4 years ago)

A Joarza

5/5 Stars
Last year l have brought my very first place with William H Brown from Psalters Lane Sheffield, and later the same year l put it back for sales from personal reasons with them and brought another one bigger but anyway.The price which l paid is ridiculous cheap for the massive job and support which they have done and offer for me. I have worked with Marcus Smith as a mortgage advisor and all what l can say is only good things about him:( easy going, patient, professional, makes you understand every details and if you don’t is going on with with again and again until he makes sure you know what you doing, friendly, and etc) l will definitely recommend him to everyone. Also l’ve been working with Jess which he’s done my house valuation ,as well ( professional, friendly, helpful, etc) same as Ellie she came and took pictures of my house for the website and very helpful, calm, professional, etc. And not at last Melissa she’s brilliant, so professional and very friendly and she remembers every detail about you, she’s making sure you understand everything and if you’re stressed out, she’s calming you down moving things around for you and she’s doing everything to help you. During my work with William H Brown l Had the feeling like l am not alone going to the selling and buying a new house process which can be very stressful and painful. Massive thank you everyone for making my experience and for making myself feeling good, less stress and in the same time knowing that you guys are there for me and ready to move things around helping me. Thank you again! And if l will ever ever have to move again l hope l still can work with you guys! Massive thanks again and definitely will recommend the Team to everyone as trust me you won’t regret. ??????????... Read more
Seller
12th May 2021 (4 years ago)

D Cade

5/5 Stars
Marcus smith has helped us to remortgage.... great guy, fantastic help is there whenever you need it. Kellsey & Luke... Read more
1st Apr 2021 (4 years ago)

H Lyons

5/5 Stars
Marcus Smith helped me with my mortgage application was amazing throughout the whole process, clearly going the extra mile for his clients! I was a very awkward client but Marcus made sure I got the best deal and worked really hard for me! Jess Gavelle was also a lovely estate agent who again went above and beyond, very grateful to the team and have recommended to everyone I know! Thanks so much.... Read more
21st Mar 2021 (4 years ago)

T Black

5/5 Stars
Very professional and friendly. Good contact with all the staff.... Read more
19th Nov 2019 (6 years ago)

D Jervis

5/5 Stars
Huge thanks to Jesse and Ellie for all their help, couldn't have gone smoother.... Read more
15th Nov 2019 (6 years ago)

M Snape

5/5 Stars
Never dealt with William H Brown before, but they were brilliant. Jamie is great and gave me some good advice!! Many thanks for your help!... Read more
2nd Nov 2019 (6 years ago)

B Keating

1/5 Stars
Cancelled or market appraisal then rearranged a viewing twice. Gave up with them a went to blundells.... Read more
6th Oct 2019 (6 years ago)

S domains

5/5 Stars
Wonderful staff very helpful and no the area well... Read more
6th Sep 2019 (6 years ago)

S jenkinson

5/5 Stars
Very professional, efficient and friendly. Helped us sell our house very quickly.... Read more
Seller
20th Aug 2019 (6 years ago)

D Hodgson

5/5 Stars
Great service from Jamie. Moved into ojr property today :) very helpful... Read more
2nd Aug 2019 (6 years ago)

A Raymond-Baines

5/5 Stars
Great service. Dealt with both Jesse and Ellie. No problems and always easily contactable. Made the whole process very easy. Thanks... Read more
4th Jul 2019 (6 years ago)

J Edwards

5/5 Stars
Jesse and his team was fantastic from start to finish . Always keeping me up to date with what was going on . They also liased with the solicitors and made the sale very easy . Cannot thank Jesse and Ellie enough . Mark Edwards... Read more
Seller
29th May 2019 (6 years ago)

S Ahmed

4/5 Stars
Good advice... Read more
22nd Apr 2019 (6 years ago)

S Needham

5/5 Stars
We couldn't of asked for more or better! Nothing has been to much Ellie has been brilliant and constantly kept us updated responded to emails and request very quickly we also used Jake the mortgage advisor who I couldn't recomend enough also very quick to respond to emails ect! Wouldn't use anyone else to buy or sell! We can't thank u guys enough ????... Read more
Seller
19th Mar 2019 (6 years ago)

J Davis

5/5 Stars
Would definitely recommend, very helpful and efficient. Service was great from Ellie.... Read more
19th Mar 2019 (6 years ago)

adam

1/5 Stars
Totally unprofessional service. I will not be engaging with this company again to buy or sell a property. Unfortunately it wouldn't let me write a review unless there was a star highlighted, so the 1 star here is purely by default. No stars whatsoever are what I give William h brown I don't know where to start. There really are no words for this diabolical joke of an estate agent. Total and absolutely utter rubbish. No customer service, No communication. No response to my complaints, no return of calls, STAY WELL AWAY!!! A TOTAL BUNCH OF COWBOYS... Read more
27th Nov 2018 (7 years ago)

A Reid

5/5 Stars
Excellent service in particular from Dean Bickley. Was always on hand to answer our questions and was prompt with all paperwork!... Read more
6th Aug 2018 (7 years ago)

K Heath

5/5 Stars
Dean the mortgage advisor was fantastic! He explained everything thoroughly and wasn't pushy. He got me a fantastic deal and is still helping and checking in right up to the last minute. He also answered all my questions without getting stressed or annoyed no matter how tedious they were!... Read more
30th Jun 2018 (7 years ago)

N Carr

5/5 Stars
I used their Mortgage Consultant Dean. He was very knowledgable and helpful. He made sure my mortgage went through very quick and smooth. Nigel.... Read more
21st Jun 2018 (7 years ago)

S Naylor

5/5 Stars
I've found them to be really nice and fast. They've been fairly considerate, they coulda knocked some money off for us but they met us in the middle, so overall they've been pretty good. They were helpful in selling our house and courteous of respecting our wishes. I think the experience has been good and at a pretty competitive good price too. John was an absolute star btw. Young guy - would highly recommend him.... Read more
Seller
18th Jun 2018 (7 years ago)

J Shelley

1/5 Stars
Awful experience as buyers with this estate agent. They spelled our name wrong on all the documents, which meant the documents had to be reprinted which made the process longer than it should have. They also included my name on the documents which (at the time) was illegal! Do not use this company- absolutely awful!... Read more
Buyer
17th Oct 2017 (8 years ago)

H Smith

1/5 Stars
By Far the worst Agency I've ever come across. I get passed from pillar to post. If its not the dumb Scott Jenkins its the pompous self righteous Neil Jackson. STAY AWAY... Read more
16th May 2017 (8 years ago)
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