29th Oct 2025 (20 weeks ago)
I am writing to express my disappointment regarding a recent experience I had with Paul Simon. My company had shown genuine interest in one of the commercial properties advertised for rent by your firm. Given our interest, I contacted your office to discuss the opportunity and obtain further details about the property and the rental process.
Unfortunately, the interaction I had with your representative was both discouraging and unprofessional. During our phone conversation, I was informed that Paul Simon was only considering “blue chip” companies such as Starbucks and similar large corporations for the tenancy. This statement was made without any inquiry into my company’s background, credentials, or financial standing. I found this approach to be dismissive and prejudiced, particularly as it overlooked the potential of other reputable businesses that may not be globally recognised household names.
In the business and property sectors, professionalism, fairness, and respect toward all potential clients are fundamental principles that help maintain a positive reputation and foster long-term relationships. The response I received, however, reflected a lack of openness and inclusivity, and it left me with the impression that smaller or privately-owned enterprises are not valued or given fair consideration.
It is disappointing to encounter such behaviour from an established company that promotes itself as a leader in property management and leasing. I hope that Paul Simon takes this feedback constructively and ensures that all inquiries—regardless of the size or public profile of the prospective tenant—are handled with equal courtesy and professionalism. Every business, large or small, deserves to be treated with respect and given the opportunity to present its credentials before being dismissed.
I genuinely hope that this feedback encourages reflection within your team, leading to a more equitable and professional approach toward potential clients in the future.... Read more