K Miral
Nothing else to say other than how great the team are at the Ilkley office!... Read more
9th Oct 2025 (23 weeks ago)
J marjoram
A very poor experience.
We instructed Dacres in Guiseley and a key selling point they offered was the local branch network, as we wished to remain in the area.
After taking our instruction they promptly closed the Guiseley branch - the agent of the retail unit has confirmed they exercised a break clause in the tenancy, therefore would have known they were closing the branch while telling us they had local knowledge and presence.
This is frankly underhand, even in a profession which has a bad reputation.
They failed to remove the For Sale board despite several requests to do so - at one point saying the 'board man couldn't find it' - despite the fact it was lying on the ground in the front garden.
Avoid this agent - there's plenty of others.
- As they closed the Guiseley branch I am leaving a 1 Star review on the earest local branches in the area of our property search... Read more
Seller
29th Sep 2025 (24 weeks ago)
S Skeggs
My wife & I were purchasing a house in Addingham, Vicki was extremely helpful in gathering information to assist us. Nothing was too much trouble, email enquiries etc were replied to in a very timely fashion.
I would have no hesitation in recommending Dacre Son & Hartley.... Read more
Buyer
28th Sep 2025 (24 weeks ago)
L Owens
Brilliant service from start to finish . The team went above and beyond thank you for a great experience.... Read more
25th Sep 2025 (25 weeks ago)
J Morris
Was very impressed with the team. Very friendly and eager to help which makes a change these days. Excellent!!!!... Read more
24th Sep 2025 (25 weeks ago)
N Chandler
Local knowledge international service
Responsive thoughtful informed and customer focused I live in America and yet have managed to find an agent that has given me a seamless service both buying and selling locally in Ilkley without a misstep .. in particular due to the above the fact that different people are aware of the same property sale and progress information suggests a tight internal communication and sharing which is ideal... Read more
Seller
24th Sep 2025 (25 weeks ago)
M murgatroyd
Staff in the Ilkley office are friendly professional and have an indepth knowldge of the local area that has enabled us to decide where our next move will be... Read more
24th Sep 2025 (25 weeks ago)
P Hale
We recently used Dacre son and Hartley ilkley office, top notch staff and service. Very welcoming and answered our questions promptly and professionally... Read more
24th Sep 2025 (25 weeks ago)
First class service from the Ilkley office from start to finish! Thank you Vicki Bradley - could not have asked for a better agent. Professional, thorough, discreet and everything done without any fuss. I can highly recommend Dacres (Ilkley) - I could not have made a better choice!!... Read more
Seller
24th Sep 2025 (25 weeks ago)
J woodward
First class service from the Ilkley office from start to finish! Thank you Vicki Bradley - could not have asked for a better agent. Professional, thorough, discreet and everything done without any fuss. I can highly recommend Dacres (Ilkley) - I could not have made a better choice!!... Read more
24th Sep 2025 (25 weeks ago)
D sumpner
Dacres is an amazing Estate Agent, the staff are first class and always ready to help!... Read more
11th Aug 2025 (7 mo. ago)
R Foster
I instructed Dacre Son & Hartley Ilkley office, a long-established estate agents, to sell a house in nearby Addingham. It was valued by them earlier this year and I was advised that it should be put on the market late March/early April. After three weeks of viewings by 15 interested parties, Dacres advised accepting an offer at the asking price from a party who had a ready buyer for their own property. Completion was achieved in early July. The conduct of the transaction by Dacres was efficient and professional throughout.
Coincidentally in the same month, on a Radio 4 programme about estate agents, which included a good number of horror stories, the overwhelming advice when selling a house was to use a well-established agency with good knowledge of the local area - which is exactly what I had done.
ROBERT FOSTER... Read more
Seller
27th Jul 2025 (7 mo. ago)
A Botherway
Not having bought or sold a house for 12 years we didn't realize how complicated the business has become. Vicki steered us confidently through a nail- biting process over several months, never displaying anything but a positive attitude and working hard to drive our sale (and purchase) to a very successful conclusion. All the Dacres staff deserve praise for their support. I wouldn't hesitate to use them again.... Read more
Seller
24th Jul 2025 (7 mo. ago)
J Haigh
We had a great experience using Dacres to buy our house. The whole team were really helpful and committed to getting the purchase across the line and gave us great communication throughout the whole process, would happily recommend!... Read more
Buyer
4th Jul 2025 (8 mo. ago)
J Davies
Acting for our buyer’s, the team were very helpful and transparent in getting a difficult deal over the line.... Read more
A Hill
I was very happy with the service I received from Dacre Son and Hartley from start to finish. Everyone was super responsive and very helpful... Read more
A Woodcock
Would highly recommend to anybody selling or buying a house! Extremely professional and friendly. Thankyou!... Read more
Seller
2nd Jul 2025 (8 mo. ago)
M Sylvester
Vicki Bradley and her team at Dacres Ilkley took great care of us from start to finish. We had a great photographer in Tim Mellin and our property was valued by an expert at Dacres who priced our property to sell and it did! Our place sold in less than 1.5 days after being photographed and going on line. It was bought for over asking price by the first viewer! We were absolutely delighted, I must say! Vicki recommended Simply Conveyancing to be our solicitors and Aleks Zeglicki from that company kept us informed all the way through from start to finish. We could not have been handled by a better company than Dacres!... Read more
Seller
14th Oct 2024 (1 year ago)
C armitage
Having just traveled for over an hour and a half to view a property to find the information totally inaccurate. No dishwasher as advertised ,or room to put one , no en-suite shower as advertised , not a gas hob as advertised. The property advertised as a block of 6 residential Park Homes but there was at least 12 and other holiday homes nearby. The gentleman that showed us around was pleasant enough but embarrassed when these points were raised and not very knowledgeable when we asked questions about the property. This was a complete waste of time viewing the property and very unprofessional service from the Company.... Read more
29th Sep 2024 (1 year ago)
E Boocock
Very professional service from start to finish. Made the process of selling stress free and I would highly recommend. Vicki was great throughout.... Read more
Seller
12th Jan 2023 (3 years ago)
P Womersley
Excellent service from the initial visit to conduct a valuation, accompanied viewings, advice, negotiations throught to sale and completion.
All the staff were engaged, motivated, polite and professional... Read more
Seller
27th Dec 2022 (3 years ago)
S Staley
I can't thank Vicki and her team enough for all their professionalism and tenacity in getting my flat purchase completed on time despite the numerous delays thrown at them! It was a real pleasure working with you - great service. Thank you :-)... Read more
Buyer
14th Dec 2022 (3 years ago)
B Dransfield
Dacres are what all estate agents should be,we have used both the bramhope office and the Ilkley office and they are superb,not just box tickers but actual estate agents who know what they are talking about,..spot on... Read more
29th Sep 2021 (4 years ago)
J Noble
We purchased through Dacres and although not being their client directly, it felt like we were. Vicki was incredibly professional and responsive during the process, which took a little longer than we had expected due to the current market circumstances. We were regularly kept informed of milestones and issues were dealt with quickly and effectively. If we ever sell, it will be through Dacres - thank you Vicki!... Read more
Buyer
9th Sep 2021 (4 years ago)
C Lloyd
Very helpful and informative.... Read more
10th Jul 2021 (4 years ago)
F Gorman
Very polite people.... Read more
17th Nov 2020 (5 years ago)
Very professional in their appraisal of likely buyers. Good understanding of re-purposing options.... Read more
Seller
20th Apr 2020 (5 years ago)
C Hawkesworth
HQ of D Son and H. Excellent service.... Read more
19th Dec 2018 (7 years ago)
J E
Very poor communication. Made offer at asking price yet Dacres didn't keep vendors informed and I had to intervene personally to stop others viewing and buying. My purchase has been delayed since end of October because new build ( being sold by Dacres ) is not fit for signing off. Have yet to get a completion date.. Not a word from Dacres since mid December! Am only glad they are not dealing with my sale!... Read more
Buyer
17th Jan 2018 (8 years ago)
M Griffin

A truly horrible experience as a tenant and purchaser. This was the opposite of what I expected from an estate agents. I would have hoped to have received from an established company a lot better service.
Certainly, the same level of customer service as a paying sales client. When I raised my concerns i was told in no uncertain terms that I wasn’t a client (a purchaser) so would not be afforded the same service by the employee Virginia as the paying client. Extremely poor communication, even when escalated to the branch manager, who simply defended his staff and made no efforts to resolve a prolonged difficult purchase.
The company were however willing to discuss my purchase with a 3rd party (my landlord) against all Data Protection regulations. Problem solving and sales progression was non- existent and I had to make suggestions and check progress to ensure that the basics were done. The company didn’t provide the basic care or attention despite this purchase requiring some prioritisation and escalation. Even upon completion the staff continued to be unhelpful and rude. Finally, I hope I never have to deal with the company again.... Read more
Buyer
5th Nov 2017 (8 years ago)
M Johnson
New build team knew less information than us. Got told that a contract was just a piece of paper and didn't mean a thing.... Read more
Buyer
3rd May 2011 (14 years ago)