5

18 Months of selling our house, the Good the Bad and the Ugly.
THANK GOODNESS FOR DACRES
We recently concluded a sale with Dacres. Within 2 weeks of going back to market, a flurry of credible block viewings, a higher offer than previous was secured and despite being in a sales chain of 5 the sale completed within 6 months. - they have restored our faith in estate agents.
After attempting to sell our home via another agent, a year long filled with a myriad of problems in pre and after sales culminating in a collapsed sale after 6 months, in which evidence of funds had not even been secured. Disillusioned, downtrodden we resolved to move forward.
Cue Dacres- our experience beginning to end could not have been further away from the preceding horrific year.
What changed in our experience to make this happen:
Working with Jonathan, the valuation was not inflated, fair and entirely realistic, resulting in an offer higher than had previously been warily accepted.
After a wasted year, our desire to move quickly for a move overseas could have been used as a tactic to entice lower than expected offers by other less experienced agents, however this translated into Dacres doing extra work to ensure our block viewings were arranged only by entirely proceed-able buyers, far reducing the amount of viewings, disruption and stress.
The viewings were conducted with a full knowledge base on the property and area.
Feedback was comprehensive, entirely transparent, rather than a marks out of 10 system adding valuable insight to inform future viewings.
Finally the sale process- naturally as a sales chan of 5, it came with challenges but were overcame only by Kelly’s highly capable meticulous proactive management approach and communication skills- always going the extra mile she really drove and kept the progress momentum all the way through.
At each point we were given detailed updates, any queries dealt with promptly.
Finally it was clear from working with Dacres what a strong value based, close knit professional and respectful team they have, we were made to feel a part of that team which I’m convinced was critical in the outcome.
Working with Jonathan and Kelly was an absolute joy, they are excellent at what they do, highly professional and really lovey personable people to work with.
We couldn’t sing their praises high enough or more widely.
Thankyou, from a Tranmere Park resident now happily living overseas family.... Read more
2nd Feb 2026 (6 weeks ago)