T Arif
1

Extremely disappointing and unprofessional experience.<br><br>I had a viewing booked for today at 4:40 PM. I arrived around 4:30 PM and waited outside for approximately 30 minutes, but nobody showed up.<br><br>I then went to the office to find out what was going on. The staff there called the person who was apparently supposed to be handling the viewing, only to be told that there was no viewing booked for me today.<br><br>What makes this even more frustrating is that I had already spoken to them about this viewing beforehand, and I also received a call from them this morning confirming that my viewing was at 4:40 PM today.<br><br>So I travelled there, waited outside for half an hour, and then had to go to their office myself just to be told that apparently there was no appointment. This was a complete waste of my time and extremely frustrating.<br><br>If you can’t manage your own viewing appointments or communicate properly with customers, at least have the professionalism to let people know rather than making them travel and stand outside waiting for someone who isn’t coming.<br><br>Very poor communication, organisation and customer service. I would seriously think twice before dealing with this company.... Read more
11th Sep 2026 (7 weeks ago)