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© GetAgent Limited 2026
  1. Home
  2. Andrews - Midsomer Norton
Andrews - Midsomer Norton Logo

Andrews

Closes at 5:30pm
Norton House, 74-76 High Street, Midsomer Norton, BA3 2DG
Andrews Midsomer Norton offers a friendly, professional approach backed by strong local expertise and excellent customer feedback. Our team is known for being approachable, responsive and committed to making the moving process as straightforward as possible. Whether you’re buying, selling, renting or letting, we’re here to guide you with straightforward support at every step. We’re also proud to be charity owned, with Andrews Charitable Trust supporting young people at risk of homelessness.

Opening hours

  • Monday 9:30am - 5:30pm
  • Tuesday 9:30am - 5:30pm
  • Wednesday 9:30am - 5:30pm
  • Thursday 9:30am - 5:30pm
  • Friday 9:30am - 5:30pm
  • Saturday 9:00am - 5:00pm
  • Sunday Closed
View all details

Accreditations

  • tpos
  • prs
  • ombudsman
  • naea
  • arla

Andrews - Midsomer Norton Reviews (112)

Have you used this agent?
  1. 91% 5/5 Stars
    91%
  2. 2% 4/5 Stars
    2%
  3. 0% 3/5 Stars
    0%
  4. 1% 2/5 Stars
    1%
  5. 6% 1/5 Stars
    6%
All (112)
Seller (43)
Buyer (34)
Landlord (2)
Tenant (10)
General (23)

S Sullivan

5/5 Stars
My experience with Andrews at Midsomer Norton is worthy of praise and recommendation for their outstanding professional service. At all times I was kept informed with clear lines of communication and clear points of contact, who were always available to me. Throughout the journey I felt supported and professionally guided. When minor bumps appeared along the way the Andrews team stepped up, and, with all hands on deck, they navigated through to the ultimate positive end; the sale of my property. I would like to take this opportunity to personally thank Tanya, who was at the helm and who did an outstanding job, and Lisa for her additional support throughout the journey. I would also like to thank all those working behind the scenes. A big thank you to the entire Andrews team!... Read more
Seller
21st Oct 2026 (6 days ago)

D Matron

5/5 Stars
George and Lisa were fantastic during our house purchase, really helpful and on the ball. Thanks both!... Read more
Buyer
23rd Sep 2026 (5 weeks ago)

T Buxton

5/5 Stars
All of the staff were extremely helpful, very approachable and determined to ensure the process moved as smoothly as possible. They helped relieve the stress from the whole process.... Read more
21st Sep 2026 (5 weeks ago)

M Blain

4/5 Stars
Tanya gave a realistic house valuation, not a fantasy valuation or a price it low and sell it quick price like some other agents, she backed her assessment of our property value against the historic sales in our area. Andrews clearly keep in touch with potential buyers as they arranged viewings quickly and secured an offer after just a few weeks of advertising the property.<br><br>As there was a chain of house sales involved they attempted to keep us updated about progress but occasionally their assessments of progress were a little bit too Rosey. Whilst its easy to criticise other agents in the chain for not supplying reliable information I would point the finger at Andrews for not being tough enough in researching the status of the other sales.<br><br>Overall I would use them again and recommend them to others, they have an experienced team, try hard to make a stressful process as easy as possible and even when Tanya choose to down tools and get married before exchange of contracts Lisa was able to pick things up and finalise the deal.<br><br>Well done Team Andrews and congratulations to Tanya on her nuptials.... Read more
Seller
17th Sep 2026 (6 weeks ago)

D Regan

5/5 Stars
Fantastic service from start to finish. Purchasing our property via Andrews was a dream. From the attention to detail on viewing (thank you George), to the 1st class sales progression (thank you Tanya) and the last 4 weeks dealing with some not insignificant challenges down the chain (thank you Lisa) Andrews team go above and beyond. Would not hesitate to recommend them and would use on my next sale without a second thought. A rare set of incredible individuals working for both sides!... Read more
Buyer
13th Sep 2026 (6 weeks ago)

C Mills

5/5 Stars
Andrews worked hard to sell our property and get the as close to the price that we asked for as they could. It took a while but they managed it. They were on the ball at the end keeping us updated with what was happening in the process. We used Andrews because they do a lot of work for charity. Appreciate the help of the whole team. Thanks.... Read more
Seller
11th Sep 2026 (7 weeks ago)

K Thomas

5/5 Stars
GEORGE TOONE , at midsomer norton branch is amazing,speedy replies on emails, so kind and really knows his stuff, my partner and i have been searching for the perfect place, he has been amazing every step of the way, so polite so patient and very tuned in regarding todays housing market. He really is a star performer,Andrews are very lucky to have him on board.A huge thankyou from the both of us George.hence a 5* review.<br>K.Thomas & A Baker.... Read more
Buyer
11th Sep 2026 (7 weeks ago)

S Wise

5/5 Stars
Amazing team ! Lisa, George, Katie, Tania!<br>Thanks to their dedication, patience, kindness, encouragement and persistence we finally exchanged contracts after an eventful and stressful 8 months! Thank you team!<br>Tim and Sue xx... Read more
10th Sep 2026 (7 weeks ago)

A Parker

5/5 Stars
Excellent service from George and Lisa at Andrews. They were very helpful and great at communicating throughout our purchase.... Read more
Buyer
8th Sep 2026 (7 weeks ago)

S Preston

5/5 Stars
Tanya, at Andrews Midsomer Norton was so very helpful to us. We wanted to view the house again whilst we were still in the area and she went out of her way to accommodate us (We live 3 hrs drive away in Devon) arranging the viewing after working hours to suit us. She has always been willing and quick to answer our questions, which nearly always involved contacting the Vendors and then getting back to us. All in all her friendly and professional approach was very re-assuring for us and we felt welcomed to call with any queries we might have....and we had quite a lot. A very positive experience, we found. We would definitely recommend Andrews Midsomer Norton.... Read more
Buyer
20th Aug 2026 (10 weeks ago)

K Netherway

5/5 Stars
We chose Andrews to sale our house because Andrews office at Bath Flat in Bath sold our parents family home two years ago and we were very impressed with their understanding and excellent service keeping us updated at all times.<br>We can honestly say that the team in Midsomer Norton have done the same. Tanya, Lisa and George could not have been more understanding and helpful. We would like to thank them all for keeping us updated at all times and had a few laughs along the way too.... Read more
Seller
20th Aug 2026 (10 weeks ago)

B Khadka

5/5 Stars
We just a bought our new homes from Andrew’s."We would like to give to thank to mr George toone. His communication was second to none. Whenever we had a question, he replied within minutes with clear information and kept us fully updated at every stage. He made buying and selling completely stress-free."it was a very good experience. All the staff members are very welcoming.... Read more
Seller
17th Aug 2026 (10 weeks ago)

S Jones

5/5 Stars
We couldn’t be happier with Andrews. A particular shoutout has to go to Tanya, who is an absolute workhorse and did everything she could to ensure our purchase went through as smoothly as possible. Communication was on point and questions were answered quickly.<br><br>Brilliant estate agents - we couldn’t recommend them highly enough!... Read more
Buyer
14th Jul 2026 (15 weeks ago)

D Harwood

5/5 Stars
Known Lisa Marie for quite a while now through the sale side and lettings side briefly and this time alongside George they consistently kept us updated on the house viewings and eventual sale. Not an easy time to be selling but they were always upbeat and the also accommodated and worked viewings around our Airbnb guests. Consistently polite, respectful and helpful. From our side we can only speak highly of them.... Read more
Seller
10th Jul 2026 (16 weeks ago)

I Nikolaou

5/5 Stars
What an amazing selling team! They are friendly and supportive, they've been on our side the whole time! They sold the property exactly the time we needed it to be sold, according the timeframe we gave them! They respond immediately to any questions! They work fast! I have no words! Thank you Andrews! Thank you George and Kate! ??????... Read more
Seller
3rd Jul 2026 (17 weeks ago)

J Wheatley

5/5 Stars
I'm delighted with the service I received through Andrews Midsomer Norton and Tanya on my recent purchase. Very friendly and efficient which helped in getting us from viewing to completion in very good time. Thanks very much!... Read more
Buyer
12th Jun 2026 (20 weeks ago)

P Bushell

5/5 Stars
Excellent service from Lisa and her team throughout our sale. A buyer for our house was found within just a few days, but unfortunately he had to withdraw following the collapse of his sale. Again replacement buyers were introduced within a matter of days, resulting in a successful completion in mid May. We were provided with regular updates throughout the sale process, and our frequent queries were always dealt with promptly and with patience. Altogether we were completely satisfied with the professionalism and constant support provided by Andrews, and would not hesitate to recommend them to prospective sellers. Many thanks to you all.... Read more
Seller
3rd Jun 2026 (21 weeks ago)

D Cawley

5/5 Stars
Very efficient and friendly team who are highly experienced. I would definitely recommend.... Read more
3rd Jun 2026 (21 weeks ago)

Helen

5/5 Stars
Tanya has been so incredibly helpful , always staying in touch with us and chasing along the chain giving us updates and peace of mind . Whilst we were in the process of buying a house that was on the market with Andrew’s estate agents. Highly recommended ??????... Read more
Buyer
2nd Jun 2026 (21 weeks ago)

Serapathic

5/5 Stars
Lisa and Tanya have been amazing for our purchase of our new home. They have gone the extra mile during this process, chasing things that needed chasing and ensuring we could have as smooth a purchase experience as possible. During viewings Tanya was informative and knowledgeable about the property, and both Tanya and Lisa's communication has been fantastic. Couldn't recommend more.<br><br>Thanks so much for all your help.<br><br>Jamie... Read more
Buyer
8th May 2026 (25 weeks ago)

D Rogers

5/5 Stars
Andrews have been absolutely amazing with our house purchase especially Tanya and Lisa who have kept us updated every step of the way and have gone way beyond the call of duty to make our experience as painless as possible. We would certainly highly recommend them for any House sales or purchases<br><br>Many thanks Tanya - you are a superstar !!!... Read more
Buyer
7th May 2026 (25 weeks ago)

S Cardwell

1/5 Stars
The staff at Andrews seem incapable of being anything more than a transactional middleman. As a buyer, I was told a viewing had been cancelled and that was the end of their interest in me. At no point did it occur to them to suggest similar properties from their portfolio or make even the slightest proactive effort to keep me engaged as a buyer.<br>If they can’t manage the absolute basics of sales and customer service, I genuinely pity anyone trusting them to sell their home. The whole experience felt lazy, indifferent, and devoid of professionalism.... Read more
Buyer
7th May 2026 (25 weeks ago)

C Kingston

5/5 Stars
We had a great experience with Andrews during what was ultimately a complex and sometimes delayed process.<br><br>George was outstanding throughout and the key driver in keeping everything progressing. His communication was clear, timely and proactive. He showed real persistence in chasing the chain, handling negotiations and ensuring things didn’t stall.<br><br>Lisa was also excellent, particularly during onboarding where she made everything smooth and well organised. She remained supportive and helped push things through to exchange and completion in the final stages.<br><br>Overall, a strong service, with George in particular standing out. We’d happily recommend Andrews.... Read more
Buyer
25th Apr 2026 (6 mo. ago)

Anonymous Homeseller

5/5 Stars
All the team helped me with things I didn't know, and kept my spirits up when I was having other things to sort out. Thanks to everyone.... Read more
Seller
22nd Apr 2026 (6 mo. ago)

M Brown

5/5 Stars
My family have used Andrews on two occasions when selling property due to bereavement.<br><br>In both instances Lisa handled the situation exceptionally which we do appreciate.<br><br>Emails and telephone calls were answered quickly and fully. Which makes all the difference when issues arise.<br><br>I would have no hesitation in recommending Andrews to those buying and selling property.... Read more
Seller
15th Apr 2026 (6 mo. ago)

I Holmes

5/5 Stars
Great estate agents. Transparent, efficient and reliable. Would recommend... Read more
16th Mar 2026 (7 mo. ago)

T B

5/5 Stars
Marketed my house at the highest price compared to three other estate agents and I got the price I wanted. They found a buyer quickly and were very good at protecting my interests.... Read more
Seller
10th Mar 2026 (7 mo. ago)

E Smith

5/5 Stars
I listed my home with George at Andrews and I cannot fault them. Sadly our chain collapsed - nothing to do with Andrews at all, and whilst we didn’t complete the sale, the whole process from valuation, viewings, to sale was fantastic. They are a wonderful team and every single person I spoke to was friendly and efficient. They return every call an email very quickly and are very knowledgeable- I would highly recommend and if I do decide to sell my home in the future I would hesitate but to return to George and the team at Andrews.... Read more
Seller
9th Mar 2026 (7 mo. ago)

H Cornish

5/5 Stars
The Midsomer Norton branch have been amazing through our house sale process. They sold ours, as well as being responsible for our buyers property, and the communication, particularly from George, has been fantastic throughout. George kept us in the loop of what was happening, sometimes even before our solicitors had managed to. We really appreciate all of the support and communication, not only up to accepting an offer, but right through to exchange. Although we have no plans to move house again, we would absolutely use Midsomer Norton branch of Andrews, if we did decide to.... Read more
Seller
18th Feb 2026 (8 mo. ago)

L Andrews

5/5 Stars
I can't thank Tanya and George enough for keeping me informed every step of the way. George was very instrumental in helping things along having good communication between all parties involved. Wouldn't hesitate to fully recommend the team at Andrews Midsomer Norton.... Read more
16th Dec 2025 (10 mo. ago)

S Murphy

5/5 Stars
We bought our auction property from andrews .I can not rate them highly enough. we met alot of agents on our journey ,but andrews were very professional extremely knowledgeable and had amazing communication.... Read more
Buyer
8th Dec 2025 (10 mo. ago)

M Sandall

5/5 Stars
Super smooth experience from start to finish. Andrews of Midsomer Norton sold my house and I cannot thank them enough. I received constant updates, rapid responses to my questions and will definitely be using them again in the future. Thanks again for a seamless service!... Read more
Seller
28th Nov 2025 (10 mo. ago)

D Jones

5/5 Stars
Buying our first home with Andrews has been a great experience. Tanya guided us from start to finish, and as first-time buyers we really appreciated how clearly she explained everything. She was friendly, knowledgeable, and kept us updated throughout.<br><br>The whole team were also really supportive. If Tanya wasn’t available, someone else was always ready to answer the phone or give us an update. We’re genuinely delighted with the service we received from Andrews.... Read more
Buyer
21st Nov 2025 (11 mo. ago)

B Clare

5/5 Stars
Our experience buying our first home with Andrew’s was amazing. Tanya supported us through the whole process, as first time buyers, it was all new to us but Tanya was helpful and knowledgeable and kept us informed throughout. The rest of the team were also great throughout the process, if Tanya was ever unavailable there would always be someone there to pick up the phone or provide us with an update. We couldn’t be happier with the service we received from Andrew’s. Thank you :)... Read more
Buyer
21st Nov 2025 (11 mo. ago)

J Tolliday

5/5 Stars
Highly recommend Lisa and the team - they had great communication and were super helpful throughout... Read more
17th Nov 2025 (11 mo. ago)

Lauren

5/5 Stars
We had such a great experience with Andrews Estate Agents, especially with George, who made the whole process of buying our first home so smooth and reassuring. As first-time buyers, we had a lot of questions and worries, but George was incredibly kind, always happy to explain things clearly and communication was always great.<br>Nothing ever felt like too much trouble, and we really appreciated how approachable and understanding he was throughout. Buying your first home can be stressful, but George made sure we were fully supported and understood everything.<br>We couldn’t recommend Andrews Estate Agents- and George in particular, enough. Thank you for helping us find our first home and for making it such a positive experience!... Read more
Buyer
5th Nov 2025 (11 mo. ago)

S Robertson

5/5 Stars
Fully appreciated the professional support all the way through the process.... Read more
28th Oct 2025 (11 mo. ago)

S Ellis

5/5 Stars
We wanted to say thank you to George for showing us around some properties some time ago, we’ve just moved into our new home via another Andrews branch, but recalled we didn’t say how lovely, professional and knowledgeable George was showing us around some houses in Farmborough! Thank you for restoring our hope in our house hunt! ??????... Read more
Buyer
22nd Oct 2025 (1 year ago)

Anonymous Homeseller

2/5 Stars
The property was not sold and the agent was not pro-active, all throughout the advertising stage, there was a lack of communication, did not receive any feedback or appointments on a monthly or weekly update, didn't even let us know, when out of office to pass us on to others whilst on holiday.... Read more
Seller
5th Oct 2025 (1 year ago)

S James

5/5 Stars
George was fantastic, he was always happy to help me with my queries, helped with chasing everything along, I would highly recommend Andrew’s in Midsomer Norton... Read more
27th Sep 2025 (1 year ago)

E

5/5 Stars
We have purchased our first home through Andrews with the assistance of Tanya. Tanya dealt with our purchase with patience and humour, and has helped for it to run as smoothly as it could. Thank you to Tanya and Andrews! :-)... Read more
Buyer
12th Sep 2025 (1 year ago)

D Davey

5/5 Stars
I cannot recommend Andrews Midsomer Norton enough; from the start, they have all been friendly, reliable, and professional. From the quality of viewings to their knowledge and keeping me updated they have made my very stressful time much easier and I have consistently had peace of mind that everything is all taken care of. A special mention to Tanya and George who have been fantastic, Lisa, you have a great team! 5??... Read more
12th Sep 2025 (1 year ago)

K Cockhill

5/5 Stars
We started this moving journey at the end of last year and THANK GOODNESS I chose Andrews in Midsomer Norton . Apart from the fact that they got us the asking price that they were sure we should go in at within 3 weeks which was great in itself, Lisa and her whole team and but most especially Tanya, have been completely fantastic to work with . In a chain that eventually grew to 9 , with some serious challenges along the way, Tanya has been the biggest support , source of good advice and totally tenacious in finally getting us to exchange just a week ago. She was a major collaborator with the agents around her ,which turned out to be crucial in moving things to completion . We are so grateful to her and the wider team for everything they have done for us . Thank you very much Andrews..... Read more
Buyer
12th Sep 2025 (1 year ago)

T French

5/5 Stars
Throughout the process all our queries were answered promptly, helpfully and efficiently thanks to Lisa and George but especially Tanya who went above and beyond the call of duty. In a frustrating process she managed to resolve a very difficult situation further up the chain to complete our purchase. Thank you!... Read more
Buyer
6th Sep 2025 (1 year ago)

C Bryant

5/5 Stars
So, our journey hasn’t been without its challenges, and we’ve had a few setbacks along the way. But let me tell you, it wasn’t because of the Midsomer Norton branch. Oh no, they’ve been absolutely fantastic!<br><br>My husband and I had the pleasure of receiving incredible service from Tanya in the branch. She’s just incredible! So professional, so friendly, and so knowledgeable. She’s got a lovely way about her and always dealt with our issues promptly and effectively. It was exactly what we needed to calm our nerves and get us through this 9-month journey.<br><br>And guess what? We finally made it there today! It was such a relief to hear Tanya’s call first. She’s been our rock throughout this whole process, and we couldn’t have asked for a better support system.... Read more
3rd Sep 2025 (1 year ago)

J Martin

5/5 Stars
We encountered unexpected problems on what should have been a very quick and straightforward purchase. But thanks to Tanya's negotiating skills the delay in completing was reduced to a couple of weeks, when it could have gone on a lot longer. Thanks also to Lisa Marie for all her support.... Read more
Buyer
13th Aug 2025 (1 year ago)

S Thompson

1/5 Stars
This is for the lettings only. I have no experience with the house sales department. We let a house with very little trouble for over a decade. Then Andrews took over as agents for the owner. The first thing they did was dramatically increase the rent (by 30%). Maintenance issues weren't taken very seriously (we had a window falling out of the frame - worn hinge issue) and they took weeks to get it fixed and it was only when the whole window was going to fall out and potentially injure somebody that they began to chase it up with the maintenance guys. When we left they found all manner of what we felt to be tenuous excuses to keep our deposit. I virtually never give anyone a bad review but I thought they were terrible to deal with and the deposit thing felt like daylight robbery. I've been renting most of my adult life and never had anyone keep my deposit. I suppose the rental market is a difficult one at the minute but if at all possible i would try and avoid renting via this company ever again.... Read more
Tenant
31st Jul 2025 (1 year ago)

J Plummer

5/5 Stars
Tanya is a superstar! Recently sold our home through Andrews. Couldn’t have asked for any more from her, constant communication from start to finish. Absolute credit to Andrews.... Read more
Seller
18th Jul 2025 (1 year ago)

C Smith

1/5 Stars
I live next door to a property managed by Andrews. The house has been neglected by the tenants, with a hugely overgrown garden (massively encroaching on ours with regular cutting back needed from our path) and awful drain smells. I have contacted Andrews god knows how many times but nothing has been done and they really do not care. As long as they are getting their money, I guess they wouldn’t be worried.... Read more
30th Jun 2025 (1 year ago)

S Short

5/5 Stars
Very helpful, kept us well informed every step of the way. Would highly recommend to anyone looking to sell their house.... Read more
Seller
18th Jun 2025 (1 year ago)

V Thompson

5/5 Stars
Andrews were very professional and I would certainly recommend them. They take great care in preparing sales details and are clearly very knowledgeable. Lisa, Tanya and George were friendly and helpful, they kept me updated through the process and were always available to take calls and responded to emails quickly. Thank you.... Read more
Seller
6th Jun 2025 (1 year ago)

L Vowell

5/5 Stars
What a stressful process selling your house is.... But... Thank you especially to Tanya at MSN Andrews.. (and the rest of the team) . For her excellent guidance and support throughout the whole process.<br>It was not straightforward or easy but it felt like the team at Andrews were very much onside. Accessible and helpful, constructive and friendly.<br>Thanks very much.... Read more
Seller
3rd Apr 2025 (1 year ago)

S Hillier

5/5 Stars
Andrews were very professional from start to finish, Tanya made the whole process easy to deal with and her character and professional approach to the sale made her a joy to deal with.<br>We were originally with another local agent whose only interest was in their own financial gain, so glad we changed to Andrews.<br><br>Thank you Tanya.... Read more
Seller
25th Mar 2025 (1 year ago)

S Fisher

5/5 Stars
A massive thank you to Tanya and the team for making my first time buy a smooth journey very professional and helpful.... Read more
Buyer
19th Mar 2025 (1 year ago)

A Williams

5/5 Stars
The team assisted us every step of the way, helping with any parts of the process we could not understand . Lisa helped greatly with scanning forms back to the solicitors and Tanya was brilliant passing information up and down the chain and keeping us updated. Thank you very much.... Read more
7th Mar 2025 (1 year ago)

R Legg

5/5 Stars
Tanya was both very professional and helpful in our recent purchase. I don't know how we would have managed without her. It was not a straightforward process in the chain below us, and our own estate agent was useless, but Tanya kept us informed every step of the way. She chased the solicitors and the other agents involved in the chain on our behalf. We also must mention Lisa who took over on Tanya's well deserved days off. You are both a credit to Andrews and we hope they realise how lucky they are to have you working for them.... Read more
Buyer
7th Mar 2025 (1 year ago)

D Jones

5/5 Stars
The sale of our property with Andrews was a good one. Lisa Marie and her team were very helpful and professional. Through all the experience we felt we could contact and get help with queries we had and felt confident that they would provide answers and help us through the process. Lisa Marie went above what we expected.... Read more
Seller
17th Feb 2025 (1 year ago)

M Challinor

5/5 Stars
Andrews were great throughout the process of purchasing our house. Everyone we spoke to was very helpful, including Lisa, Tanya, Jake, Jai and our mortgage advisor Nathan. There were times the process was running slowly, but the team at andrews were helpful when chasing up solicitors... Read more
Buyer
18th Jan 2025 (1 year ago)

S Bull

5/5 Stars
I cannot praise Andrews Estate Agents enough. You hear so many horror stories about Estate Agents, from the very start Tanya at the Midsomer Norton Office was professional and helpful and kept us informed at every stage through the selling process. I would highly recommend Andrews. Thank you so much for your help and advice and for getting the sale over the line just before the Christmas break.... Read more
Seller
2nd Jan 2025 (1 year ago)

S Puremont

5/5 Stars
Although a property purchase didn't work out for me at the moment - I just wanted to say that Tanya has been incredibly helpful during the last few weeks - arranging viewings and showing loads of patience and understanding. She has been brilliant keeping me updated and is always happy to discuss and negotiate. Tanya is really knowledgeable and professional - and also a lovely member of your staff. Thank you Tanya - all very much appreciated!<br>Big positive update!! The house I was wanting to buy, after many months, all worked out - and it is now my beautiful new home! All thanks to Tanya and all her hard work and perseverance!! She is an absolute STAR and she is brilliant! Thank you Tanya for everything!! xx... Read more
Buyer
12th Dec 2024 (1 year ago)

J Gill

5/5 Stars
Very professional at all times, communication excellent from Tanya, Thankyou... Read more
29th Oct 2024 (1 year ago)

C Kincaid

5/5 Stars
Holly kept me continually up to date with the progress of my house sale. When the first sale fell through Andrews remarketed and sold the house again in the next week. If Holly was unavailable Lisa got in touch. They are a very competent and friendly team.... Read more
Seller
18th Sep 2024 (2 years ago)

J Hudson

5/5 Stars
I found my experience with Tanya of Andrews Estate Agents, MSN, a differentiated one from the many other agents in the area. I received rapid responses, active promotion of my property and a sale to meet my absolute deadline - Thank you Andrews!!... Read more
Seller
28th Aug 2024 (2 years ago)

C Rigby

5/5 Stars
It has been a great pleasure to work with Monica Bruton at Andrews to bring lovely tenants into my house. Monica has been consistently efficient, friendly, and considerate. Many thanks!... Read more
Landlord
25th Aug 2024 (2 years ago)

Anonymous Homeseller

5/5 Stars
Friendly experienced agents who know the area very well.... Read more
Seller
5th Aug 2024 (2 years ago)

A Goddard

5/5 Stars
Super experienced and friendly team, keeping you informed at every stage. Great service Thanks... Read more
20th May 2024 (2 years ago)

M moreaux

5/5 Stars
Supportive team from start to finish. Thank you for getting us across the finish line with such care.... Read more
2nd May 2024 (2 years ago)

A Clarke

5/5 Stars
From start to end of the sale of our family home, I've found all Andrews staff to be very courteous, helpful and accommodating, showing great patience and understanding when things were stalled by us.<br>All in all, they helped make what could've been a stressful situation into a manageable one and I would definitely recommend this agency to any prospective sellers.<br>THANK YOU Andrews !... Read more
Seller
24th Apr 2024 (2 years ago)

D s

5/5 Stars
Couldn’t be happier to get sale over the line , many thanks to Lisa & Tanya for all your hard work .... Read more
Seller
28th Feb 2024 (2 years ago)

J FG

5/5 Stars
Very happy with the service received from Liza and Tanya. Buying and selling a house can be difficult and my transaction fell into that category. However, Tanya did her utmost to make it as stress free as possible. She is very knowledgeable and I felt confident in her ability to update me and monitor the situation. Many thanks.... Read more
Seller
26th Feb 2024 (2 years ago)

T Pink

5/5 Stars
The whole experience with Andrews was very good and the staff I spoke to were very helpful every time I spoke to them and a big thankyou lisa marie who has been fantastic throughout 10 out of 10 ?????? would highly recommend... Read more
25th Feb 2024 (2 years ago)

L Hodges

5/5 Stars
Every person I dealt with at Andrews were both friendly and professional at the same time. We couldn't have wished for better Estate Agents to deal with. Thank you Lisa and all the Team... Read more
19th Jan 2024 (2 years ago)

D Newland

5/5 Stars
Finished supporting my elderly parents last month in a purchase of a property from Andrews, which was a complicated process with a challenging chain. Congratulations and thanks to Lisa of Andrews who was dogged and proactive in pushing it over the line and chasing conveyancers and others to make it happen. She was personable and positive throughout. Thank you Lisa!... Read more
Buyer
7th Oct 2023 (3 years ago)

G Johnstone

5/5 Stars
Having recently completed on our sale and purchase, I have nothing but praise for Lisa and the team at Andrews. Being in the middle of an elongated chain, our overall process has been far from smooth and it felt like Lisa was the only person, of all the agents and solicitors, who really cared about us as people and took a proactive approach in getting the sale over the line.<br>I don't plan to move again soon, but I would definitely recommend Andrews to anyone else in the area.... Read more
Seller
15th Sep 2023 (3 years ago)

K Goh

5/5 Stars
They have been great and helpful from the first minute until the house was sold. We couldn’t be happier with their service. If I have another house to sell (I wish I do), I would definitely use them again... Read more
Seller
17th Aug 2023 (3 years ago)

J Chorley

5/5 Stars
Being our first sale and purchase I couldn’t fault Andrews at all. They were very helpful and responsive, always there to answer any queries and help guide us through the process. Lisa and Holly certainly went above and beyond. Fabulous team ??????... Read more
Seller
12th Aug 2023 (3 years ago)

H Clements

5/5 Stars
The team at Andrews in Midsomer Norton have been fantastic from start to finish. In particular Holly and Lisa who have been our main contacts. We were always kept up to date and they ensured that our sale went through as smoothly as possible.... Read more
Seller
30th Jul 2023 (3 years ago)

T Pascal

5/5 Stars
Lisa and Holly have been available, supportive and professional throughout the sale process. The whole team’s communication has been fantastic... Read more
Seller
22nd Jul 2023 (3 years ago)

Anonymous Homeseller

5/5 Stars
Very approachable people. Lisa and Holly have been great. All viewings have been accompanied and feedback has been prompt and useful. We have had to reduce asking price on a couple of occasions and all marketing has been amended immediately. Impressed.... Read more
Seller
10th Jul 2023 (3 years ago)

E Bone

5/5 Stars
The entire team at Andrews (both at Midsomer Norton and Bath Bear Flat) have been incredible. As a first time buyer, I had no idea what I was doing, but the team at Andrews made me feel at ease and confident. There was always a friendly voice at the end of the phone if I had a question and I was kept up-to-date on progression. I wouldn’t hesitate to use Andrews again.... Read more
Buyer
3rd Apr 2023 (3 years ago)

S EDWARDS

5/5 Stars
Really friendly and helpful.... Read more
25th Mar 2023 (3 years ago)

S Fox

5/5 Stars
Excellent service from Donna, Lisa and the team! Friendly and helpful from our first meeting right through to moving in. Definitely can recommend!... Read more
Buyer
19th Mar 2023 (3 years ago)

J Nash

5/5 Stars
Our sale was very complicated with many ups and downs with other parties and even a cyber attack on our solicitors but everyone at Andrews never stopped working hard to complete our sale.We are now in our new property and very happy.... Read more
Seller
14th Feb 2023 (3 years ago)

M R

1/5 Stars
Awful service, very high fees, they charged twice as much as my other estate agent for a house that was sold for half as much. Inaccurate information from them more than once... Read more
Seller
1st Feb 2023 (3 years ago)

I boatswain

5/5 Stars
Fantastic service, very professional. Always keeping you up to date with everything going on. I would highly recommend Andrews to friends and family. Many thx Ian & Karen... Read more
29th Jan 2023 (3 years ago)

R Hayman

5/5 Stars
Lisa, Donna & Holly are phenomenal!<br>As soon as Andrews were given the instruction to sell our house, they worked really quickly to get us lots of viewings. They never failed to come back to us with the feedback and we were sold within a matter of weeks. Sadly, we lost our 1st buyers after 6 weeks, and the team were quick to act with re-marketing the house. Luckily the house sold again fairly quickly. Unfortunately, there ended up being several issues further down the chain with buyers pulling out but the MSN team were AMAZING! They worked tirelessly with the solicitors and other estate agents within the chain and kept us posted with regular updates.<br>Eventually they brought it all together so we finally exchanged yesterday. Throughout this 10 month journey, Lisa, Donna and Holly were so positive, supportive, and re-assuring during the most stressful times. They listened to rants and tears along the way but, they were so invested in making this happen, I trusted that it would. And it did! I would recommend this team over any other, if you want to sell your property :-)... Read more
Seller
21st Jan 2023 (3 years ago)

A Daniels

5/5 Stars
The team at Andrews helped so much with my first time purchase. Very good communication throughout, very on top of things and perfect attention to detail. On top of all this everyone is very lovely and chatty and they always seem to have a smile.<br>Also used and would highly recommend their mortgage/insurance brokering service too!... Read more
Buyer
16th Dec 2022 (3 years ago)

M Hack

5/5 Stars
Recently purchased a house through Andrews, and cannot thank them enough for making the whole process as pain free as possible. Lisa was always efficient and quick to respond, allowing us to stay up to date on everything going on in the chain. With the pressure of looming deadlines, Lisa was in our corner chasing everyone so that we could complete before our tenancy was up at a previous property. We were kept in the loop with any news on the situation and always made aware of what stage we were at. During the viewings at the property Donna was friendly, professional and made us feel completely at ease. Special mention goes to Holly as well for conducting multiple viewings with us at other properties and not judging us for being picky or asking odd questions, and to Molly as well for always being kind on the phone and keeping us in the loop when other team members were away. All in all, the team at Andrews MSN are fantastic!... Read more
Buyer
14th Nov 2022 (3 years ago)

N Pursey

1/5 Stars
If I could give them 0 u would. Rubbish estate agents who have no clue about properties and can not answer any questions you may have...avoid!!... Read more
13th Nov 2022 (3 years ago)

R Tong

5/5 Stars
The process went really smoothy and quickly with the sale and purchase of our property.<br>Andrews were very responsive and they went above and beyond to complete on our chosen date. Would use again!... Read more
Seller
14th Sep 2022 (4 years ago)

O brunslev

5/5 Stars
Andrews was super helpful as my wife and I were looking for a house. Throughout the entire process there was good communication, speedy responses, helpful insights and they were a all times super friendly.... Read more
Buyer
3rd Sep 2022 (4 years ago)

S R

1/5 Stars
Started off great, turned into an unprofessional mess. Would rather die than rent with this branch again. Policies don’t make sense and they don’t even stick to their own rules. The height of unprofessionalism when your new estate agents have to ask them to use common sense.... Read more
Tenant
6th Aug 2022 (4 years ago)

L House

5/5 Stars
We have just purchased our home. Thankyou to Donna for getting us the viewing and offer excepted very quickly, and Lisa for keeping us informed. The andrews team in MSN and Bath were all very helpful and always there to answer our questions very professional, and fast acting on anything we needed done.... Read more
Buyer
2nd Jun 2022 (4 years ago)

A Talbot

5/5 Stars
I have had an absolutely incredible experience with Andrews in Midsomer Norton. What I was expecting to be a grueling, stress-filled process was made as simple and efficient as it could possibly have been. Molly truly went above and beyond in helping reassure us at every step of the letting process, and we were able to move into the property within just two weeks of our initial viewing. We've been living at the property for almost a month now and Molly is still just a call or email away if we need anything. I simply can't recommend Andrews highly enough!... Read more
Tenant
11th May 2022 (4 years ago)

G Trailor

5/5 Stars
An amazing estate agent who have gone over and above to help us find the perfect home for my mum. Very patient and kind and took their time to make sure everything was just right.... Read more
Buyer
7th Apr 2022 (4 years ago)

C Leadbeater

5/5 Stars
Quick acting, efficient and personable lettings agents. Can do attitude in dealing with customer needs and adjustments. Friendly nature and overall a pleasure to deal with compared to others in this sector locally. They clearly care about matching the right tenants to landlords as opposed to just favouring the first candidate to make an enquiry.... Read more
31st Mar 2022 (4 years ago)

Anonymous Homeseller

5/5 Stars
I’m completely blown away by the dedication and determination by the teams at Andrew. I had listed my property with 3 previous agents without any success. But once listed with Andrew I got more offers and more viewings than the previous agents. My property sale was quite complex and challenging but team at Andrews rose to that challenge and got my property sold over what I was willing to accept. The service they provide and the fees charged given the complexity of the sale was more than worth it. I’d would absolutely recommend Andrews... Read more
Seller
11th Mar 2022 (4 years ago)

M Sullivan

5/5 Stars
I’m completely blown away by the dedication and determination by the teams at Andrew. I had listed my property with 3 previous agents without any success. But once listed with Andrew I got more offers and more viewings than the previous agents.<br><br>My property sale was quite complex and challenging but team at Andrews rose to that challenge and got my property sold over what I was willing to accept.<br><br>The service they provide and the fees charged given the complexity of the sale was more than worth it.<br><br>I’d would absolutely recommend Andrews... Read more
Seller
11th Mar 2022 (4 years ago)

Anonymous Tenant

5/5 Stars
Friendly and efficient with a carefully selected group of professional and courteous tradesmen, any problems I have had with my property have been dealt with in double quick time.... Read more
Tenant
7th Dec 2021 (4 years ago)

Anonymous Tenant

5/5 Stars
Excellent service, all my problems, big and small, fixed in very good time. All the tradesmen on their books are second to none. Very happy tennant.... Read more
Tenant
3rd Dec 2021 (4 years ago)

C Waring

5/5 Stars
Friendly, professional and efficient service that kept in regular contact, would highly recommend to use Andrews to sell your home!... Read more
Seller
2nd Nov 2021 (4 years ago)

S Mead

5/5 Stars
I would like to thank the lettings team for their help and support in finding me a property that accepted a dog. I am over the moon with my property and its location. The staff were very professional at all times and their communication was very satisfying. I would highly recommend their services.... Read more
Tenant
28th Oct 2021 (4 years ago)

C Wallbank

5/5 Stars
My husband and I were very satisfied with the relayed conversations between our agent and our vendor. They always got back to us quickly. We have now moved into the property that felt like home as soon as we saw it.... Read more
Buyer
27th Oct 2021 (4 years ago)

J Billing

5/5 Stars
Managed the property I was a tenant in for nearly 7 years and the staff were nothing but helpful, friendly and polite. If I had any issues they always acted to get it resolved quickly.... Read more
Tenant
5th Oct 2021 (5 years ago)

Chloe

5/5 Stars
Incredibly helpful and made our move feel less stressful!! I was particularly grateful to Rachel, who was so friendly, guided us through the process and was really responsive whenever we had a question - Thank you!... Read more
1st Sep 2021 (5 years ago)

E Hodges

5/5 Stars
We had a very good experience moving in- the agents (particularly Rachel) were friendly, accessible and informative.... Read more
Tenant
1st Sep 2021 (5 years ago)

R Pepler

5/5 Stars
A friendly and professional team, with good communications who kept us updated and informed throughout the successful sale of our property.<br>Second time we have used Andrews expertise in selling our property and would definitely use again.<br>Many thanks to all the team at Midsomer Norton for making our sale seem easy.... Read more
Seller
2nd Aug 2021 (5 years ago)

G Hansford

5/5 Stars
Thank you to the team for always helping!... Read more
30th Jul 2021 (5 years ago)

Anonymous Tenant

5/5 Stars
We have a contract since 2019 and this year during the hadtest period as the pandemic they were very kind and helpful with us.We could manage a tenant swap and renew easily. We highly reccomend this team of Andrews branch.... Read more
Tenant
30th Apr 2021 (5 years ago)

Anonymous Tenant

4/5 Stars
The team were very friendly supportive and professional with the whole process and helped to make it stress free also the online registration process was very simple to do. Thank you so much everyone for the support, we're both very happy!... Read more
Tenant
31st Mar 2021 (5 years ago)

Anonymous Landlord

5/5 Stars
I have six properties which Andrew’s let for me. Over the years they have always managed to let the properties quickly and efficiently, providing an excellent management option. They look after my interests and that of my tenants. Dealing with a local branch is ideal and allows for a more caring attitude.... Read more
Landlord
3rd Dec 2020 (5 years ago)

Anonymous Homeseller

1/5 Stars
Extremely hard to contact, brought people who didn't want to move to my area and similar time wasters.... Read more
Seller
2nd Jan 2020 (6 years ago)
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