P Ball
1

Very disappointing experience with Bairstow Eves Lincoln.<br><br>Bairstow Eves were responsible for letting the property to us, but throughout the process we were led to believe they were our point of contact. It was only when we reached the stage of signing the tenancy agreement that we were told the ongoing management of the property would actually be handled by Countrywide Lettings based in Nottingham.<br><br>We were disappointed that this wasn't made clear to us earlier in the process. Had we known from the outset that another agency would be responsible for managing the property, it would have been an important factor in our decision about renting the property.<br><br>Unfortunately, this became particularly significant when we experienced problems during the tenancy. When a leak developed and subsequently caused significant damp and mould, we had to deal with Countrywide Lettings and ultimately involve Environmental Health after weeks of unsuccessful attempts to have the issue addressed.<br><br>While Bairstow Eves may not have been responsible for managing the property after the tenancy began, we felt that the lack of transparency about who would actually be managing the property was disappointing.<br><br>Overall, our experience with the letting process was not what we expected, and we would be unlikely to use Bairstow Eves Lincoln again.... Read more
17th Aug 2026 (6 days ago)